139 Customer Support jobs in Karachi

Customer Support Specialist
Ever Green Traveling, Pakistan

Join us as a CUSTOMER SUPPORT EXECUTIVE

Job Description:
Manage Inbound Calls (No Sales - No Target).
Respond Promptly to customer inquiries.
Handle and resolve customer complaints.

Skills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.

A chance to earn a handsome salary, bonus, commission, and other benefits.

Location: Gulshan-e-Iqbal, Karachi

Drop your updated resumes now.

Job Specification

Skills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.

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JD Customer Support Specialist (CSP):

Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers’ requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training program to ensure a solid understanding of the company’s concepts, products, practices, and procedures. Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player, and be motivated to achieve a rewarding career within the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.

Responsibilities:

1. Accurately enter customer sales orders, quotes, and returns
2. Address basic technical support questions
3. Receive inbound calls and respond to calls as appropriate
4. Promptly resolve customer service issues to the customer’s satisfaction per company procedures and standards
5. Create and maintain customer accounts in the database
6. Perform administrative duties, reports, and special projects associated with Customer Support

Job Specification

Requirements:

1. Associate’s Degree or 2 years work experience in Customer Support
2. Impeccable Attention to Detail with Strong Organizational Skills
3. Exceptional Communication Skills and Professional Presence
4. Innovative Problem Solver, Results minded and Solution focused
5. Effective Team Player with the ability to Work Independently
6. Strong keyboarding skills
7. Proficient in MS Office

Information Technology and Services - Karachi, Pakistan

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Customer Support Executive
Guidance Leads Private Limited, Pakistan

We are Hiring Fresh and Talented Candidates

Perks and Benefits
• You can earn up to 25k to 40k per month (Basic + Commission)
• Monthly certification and bonus for hardworking candidates
• Shift Timing: 7 PM to 2 AM

Job Specification

Job Requirements
• He/she must have basic English skills along with typing speed.
• Candidate needs to have a present mindset to lead online sales and marketing tasks.
• Applicant must have completed a minimum of Matriculation/O-levels.

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Job Description

We are seeking a dedicated and detail-oriented Customer Support Representative and

Patient Scheduler (Female candidates are strongly encouraged to apply)

to join our healthcare support team. In this role, you will be responsible for assisting patients with appointment scheduling, verifying information, and providing excellent customer service. You will serve as the first point of contact for patients, ensuring they feel supported and guided throughout their healthcare journey. The ideal candidate will have strong communication skills, patience, and the ability to handle sensitive medical information with confidentiality and professionalism.

Key Responsibilities

Answer inbound calls, emails, and online requests from patients in a courteous and professional manner. Schedule, reschedule, and confirm patient appointments according to healthcare providers’ availability. Verify and update patient demographic and insurance information accurately. Provide information about services, procedures, and appointment policies.

Requirements

Strong English communication skills (both verbal and written). Basic computer proficiency (MS Office). Ability to multitask, prioritize, and manage time effectively.

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Looking for a part-time job that is flexible with your schedule? Ace BPO Solutions is hiring Customer Service Representatives for our US based call center! As a Customer Service Representative, you will be responsible for handling inbound and outbound calls from our clients, providing them with the best customer service experience possible. This is a great opportunity for students from matric, intermediate and undergraduates who are looking to gain valuable work experience and earn a fixed basic salary package. At Ace BPO Solutions, we also offer an attractive commission structure where our employees can earn up to their potential! With our commission structure, the sky's the limit for your earning. We understand the importance of safety and convenience, especially for our female employees. That's why we offer FREE drop facility for females who live nearby. If you're looking for a fun and supportive work environment, and a job that fits around your schedule, then apply now to join the Ace BPO Solutions team as a Customer Service Representative. We can't wait to hear from you! Female timings: 6:30m to 11:30pm Fixed Basic Salary Package: 20,000 plus commission.Earn up to 30,000.

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Job Position:

Customer Support Representative Job Location:

Karachi Key Responsibilities:

Assist end customers over the phone to resolve common issues and help with resolving issues. Redirect end customers to their nearest service centre when necessary. Utilize a strong understanding of electronics and the inner workings of inverters to assist with troubleshooting and technical inquiries. Key Requirements:

Bachelor’s Degree in Electronics or Electrical Engineering. Technical background, preferably with an understanding of electronics and Solar Inverters. Background in the solar industry is a plus but not required. A market-competitive salary will be offered to the selected candidate and other benefits according to company policy.

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Acutis Diagnostics is a company known for its commitment to laboratory medicine, specializing in clinical toxicology and breakthrough branded molecular diagnosis. Role Description

Remote

role for a Customer Support Specialist at Acutis Diagnostics. The Customer Support Specialist will be responsible for providing support to clients, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to troubleshoot issues effectively on a day-to-day basis. Responsibilities

Provide client support, ensuring customer satisfaction and effective resolution of inquiries. Offer technical support and troubleshoot issues using analytical skills. Collaborate with team members to address customer needs and improve service delivery. Qualifications

Customer Support and Interpersonal Skills Customer Satisfaction and Technical Support abilities Analytical Skills for effective issue resolution Excellent communication skills, both written and verbal Ability to work collaboratively in a team and independently Experience in a healthcare or laboratory environment is a plus Bachelor's degree in a relevant field or equivalent experience Seniority level

Entry level Employment type

Full-time Industries

Hospitals and Health Care Location: Remote (Pakistan-based applicants preferred).

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Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Location:

Karachi, Lahore & Islamabad Salary:

Up to PKR 55,000 Working Hours:

9 Job Shift:

Rotational Key Responsibilities:

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. Collaborate and build relationships with customers to strengthen service competitiveness. Communicate timely back to customers, track and resolve any issues regarding the service. Contribute to customer development role. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score. Job Specification:

O Levels/Matric or above. Age limit: 18-45. Excellent command over English, with good American or Neutral accent. Proficiency with MS Office particularly MS Excel. Flexibility & Adaptability. Customer-centric attitude. Emotional Intelligence and Critical Thinking. Self-motivated, assertive and responsive.

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At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms. Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but. About this role

Due to our continued growth, Flipdish is hiring for a Technical Customer Support Executive. This is an exciting opportunity for a motivated self starter who has the flexibility to adapt to changing priorities. You will have excellent verbal and written communication skills to allow you collaborate effectively with many internal and external stakeholders Please note this role is working on a 7 day a week shift rota, covering

6am - 12am

(UTC) shifts. In this job, you’ll…

Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution. Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills. Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs. Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up. Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement. Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers. Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets. Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions. Fluency in English: Exceptional verbal and written communication skills in English are essential. Availability: Willingness and flexibility to work evening shifts and weekends as required to meet customer needs. Customer service experience: Prior experience in a customer support or service role, handling customer inquiries and resolving issues effectively and efficiently. Multichannel support skills: Proficiency in handling customer interactions through phone, email, and chat platforms, demonstrating excellent interpersonal and communication skills across different channels. Problem-solving abilities: Strong critical thinking and problem-solving skills to assess situations, analyze information, and provide appropriate solutions. Empathy and patience: Ability to empathize with customers, actively listen to their concerns, and remain calm and patient in challenging situations. Organizational skills: Detail-oriented with the ability to prioritize tasks, manage time effectively, and handle multiple customer inquiries simultaneously. Tech-savvy: Comfortable working with computer systems, software applications, and customer support tools. Experience with Salesforce is a plus. We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry. We go to great lengths to understand our customers (check out our C-suite on work experience ). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do. At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it

is !). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is. Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment. We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise! So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up. Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch. We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you. Create a Job Alert Interested in building your career at Flipdish? Get future opportunities sent straight to your email. Apply for this job

* First Name * Last Name * Preferred First Name Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your salary expectations? * What is your current notice period? * Please note this role is working on a 7 day a week shift rota, covering 6am - 12am (UTC) shifts ONSITE at our Karachi office - are you happy to work through the rotational shifts? * Select.

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