889 Fmcg jobs in Pakistan
Customer Support Specialist
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Job Description
We’re on the hunt for a Customer Support Specialist who thrives on helping others, solving problems, and delivering an excellent customer experience. You’ll play a pivotal role in representing Jamah’s brand and ensuring customer satisfaction for D2C clients.
ResponsibilitiesRespond to customer queries across chat, email, and ticketing platforms
Collaborate with AI systems to enhance response accuracy
Track, document, and report customer feedback for continuous improvement
Resolve support issues with empathy and efficiency
Work closely with cross-functional teams to improve customer workflows
QualificationsExceptional written and verbal communication skills
Strong problem-solving skills and ability to think on your feet
Customer support experience preferred, but not required
Tech-savvy with the ability to quickly learn new tools and systems
A team player with a positive, can-do attitude
Flexible remote work options
Access to tools and training to enhance your career
A supportive team that values your input
Paid time off and wellness days
Opportunities for career growth and learning
About UsAt Jamah, we’re bridging the gap between AI and human connection to provide world-class customer support solutions for D2C brands. We believe in fostering a culture of innovation and collaboration to drive results.
How to ApplyThink you’re the perfect fit? Click the button below to fill out our application form and tell us why you’d be a great addition to Jamah.
#J-18808-LjbffrBrand And Socials Manager - REMOTE
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The Brand and Socials Manager at TM Events Group will play a crucial role in managing and showcasing the company's online presence. This role involves flexible hours based on workload, sometimes requiring immediate tasks that may take just 10 minutes. The primary responsibilities include posting marketing content on social media platforms, strategically enhancing the brand's digital footprint, and ensuring consistent and compelling online engagement with our audience.
In addition to daily management tasks, the Brand and Socials Manager will work strategically to develop and implement long-term social media and branding plans. This includes analyzing market trends, crafting engaging and innovative content, and leveraging social media analytics to refine our approach. The role requires a balance of creative thinking and data-driven strategy to effectively promote TM Events Group's unique offerings and uphold our reputation for excellence.
Key Responsibilities:
- Managing Online Presence: Oversee and enhance TM Events' presence on social media and other digital platforms, focusing on engagement and growth.
- Posting Marketing Content: Regularly post content to social media platforms to maintain engagement and promote the brand's events and services.
- Strategic Enhancement of Digital Footprint: Plan and execute initiatives to improve the brand's digital visibility and engagement with the target audience.
- Creative Content Selection: Choose event images and other content that showcase the best of TM Events, aligning with the brand's image and marketing goals.
- Copywriting for Ads and Marketing Materials: Craft compelling copy for advertisements, social media posts, and other marketing communications.
- Contributing to Marketing Strategies: Play a key role in the development of marketing strategies, ensuring social media efforts are aligned with overall marketing objectives.
- Deciding Content Frequency and Quality: Determine the optimal frequency and quality of content posts to best engage the audience and achieve marketing objectives.
- Managing Digital Assets: Oversee the organization and management of digital assets on TM Events' cloud storage, ensuring easy access and efficient use.
- Website Management: Update and maintain the TM Events website to ensure it reflects the latest events, offers, and company news, providing a consistent and compelling online experience.
- Brand Management: Strategic thinking, brand positioning, and creative development.
- Social Media Management: Content creation, platform expertise, community management, and analytics.
- Communication: Excellent written and verbal communication skills.
- Technical Skills: Proficiency in social media management tools
- Project Management: Strong organizational skills, attention to detail, and ability to manage multiple projects.
- Flexibility: Adaptable to changing trends and willing to work flexible hours.
Senior Brand Manager
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Senior Brand Manager will be leading the Content, Design, and Videography team at The Citizens Foundation (TCF). As a pivotal figure within TCF's dynamic environment, you will shape and elevate TCF's brand identity through impactful visual storytelling and communication strategies. The role is to oversee the creation and execution of compelling content, visually striking designs, and engaging videos that reflect TCF's mission and resonate with our diverse audience. Lead a talented team of creative professionals, collaborate with cross-functional departments and global partners, and ensure that TCF's visual identity is consistently represented across all channels resonating with diverse global audiences.
Key Responsibilities- Strategic Vision: Drive TCF's brand strategy through innovative visual communication, demonstrating a deep understanding of TCF's mission and global context.
- Global Impact: Shape TCF's international visual presence by ensuring consistency in visual identity across diverse media channels. A deep understanding of global communication nuances and the capacity to make an international impact.
- Cross-functional Collaboration: Collaborate with various departments and global partners to ensure the visual representation aligns with TCF's mission and values.
- Campaign management:
- Develop and implement a comprehensive content strategy that aligns with TCF's brand identity and objectives.
- Oversee the creation of written content, visual assets, and multimedia content, including blog posts, social media posts, infographics, and more.
- Ensure that content is compelling, relevant, and speaks to the needs of our target audience.
- Lead the design team in creating visually impactful materials, including marketing collaterals, digital assets, event materials, calendar and annual reports.
- Uphold TCF's visual identity guidelines and ensure consistency in design elements across all touchpoints.
- Conceptualize and produce high-quality videos that tell TCF's story, showcase its impact, and support fundraising efforts.
- Oversee the entire video production process, including script development, storyboarding, filming, editing, and post-production.
- Team Management:
- Provide strong leadership to the content, design, and videography team, fostering a collaborative and creative work environment.
- Set clear objectives, conduct performance evaluations, and support team members' professional development.
- Collaborate closely with internal departments and programme teams to align content and visual strategies with organizational goals.
- Ensure that the content and designs effectively support campaigns, fundraising initiatives, and programmatic activities.
- Brand Monitoring and Analysis:
- Stay informed about industry trends, best practices, and innovative storytelling techniques to enhance TCF's content and visual storytelling efforts.
- Analyze performance metrics, user feedback, and market research to make data-driven decisions for continuous improvement.
Customer Support Representative For Custom Printing And Packaging Company
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We are currently seeking a dedicated and enthusiastic Customer Support Representative to join our team, focusing on our Pay-Per-Click (PPC) campaigns in the US and Canada. If you have a knack for excellent communication and are passionate about providing outstanding customer service, we would love to hear from you!
Key Responsibilities:
- Attend phone calls and provide detailed information about our products and services to potential customers.
- Connect with leads via phone call and email, ensuring a high level of customer satisfaction.
- Maintain a professional and courteous demeanor at all times, addressing customer inquiries promptly.
Requirements:
- Exceptional English communication skills, with qualifications such as IELTS or TOEFL preferred.
- A minimum of a Bachelor's degree in any field.
- Previous experience in a customer support role is advantageous.
- Ability to work according to US Eastern Time (9:00 PM to 5:00 AM Pakistan time).
- Self-motivated, with a strong ability to handle multitasks and priorities effectively.
National Sales Manager (Consumer Products)
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The position of National Sales Manager is responsible for leading a group of Account Executives (AE) to meet or exceed company goals for profitable revenue growth within the Account Executives' assigned business portfolios. The Director of Sales may be responsible for a geographic territory, vertical market, or named account list. The Director of Sales will provide management direction for the AE's assigned to his or her team, and will manage relationships with other staff functions to ensure appropriate resources are available and focused to support selling objectives.
Job Specification10 Years of Experience in the same field with 3 Years of similar position.
#J-18808-LjbffrCustomer Support Specialist
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Acutis Diagnostics is a company known for its commitment to laboratory medicine, specializing in clinical toxicology and breakthrough branded molecular diagnosis.
Role Description
This is a full-time remote role for a Customer Support Specialist at Acutis Diagnostics. The Customer Support Specialist will be responsible for providing support to clients, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to troubleshoot issues effectively on a day-to-day basis.
Responsibilities- Provide support to clients and ensure high levels of customer satisfaction
- Offer technical support and troubleshoot issues using analytical skills
- Communicate effectively with clients and internal teams
- Customer Support and Interpersonal Skills
- Customer Satisfaction and Technical Support abilities
- Analytical Skills for effective issue resolution
- Excellent communication skills, both written and verbal
- Ability to work collaboratively in a team and independently
- Experience in a healthcare or laboratory environment is a plus
- Bachelor's degree in a relevant field or equivalent experience
- Entry level
- Full-time
- Hospitals and Health Care
Part-Time Social Media Manager (Financial Advising Brand)
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Part-Time Social Media Manager – Financial Services Brand
Location:
Remote
Schedule:
Hours: 4 hours/day
Shift: EST Time (8:30 PM Pakistan Standard Timing onwards)
Days: Monday to Friday (Sat-Sun Off)
Compensation:
Salary: PKR 30,000/month
About the Company:
At Dreambuilder Financial – Eagle Team, we empower families with financial education, protect their futures, and provide entrepreneurial opportunities. Our mission: “Leave No Families Behind.” We are looking for a Social Media Manager who can help grow our digital presence, attract leads, and build our brand identity online.
Role Summary:
You will manage and grow our social media presence by creating engaging content, scheduling posts, managing engagement, and ensuring brand compliance. This role combines content creation, digital marketing, and lead generation through social platforms.
Responsibilities:
- Develop and implement a social media strategy aligned with campaigns
- Create, edit, and schedule content (posts, reels, carousels) for Instagram, Facebook.
- Respond to DMs/comments and engage with followers
- Track and report weekly performance metrics
- Use AI tools and design platforms (e.g., Canva, CapCut) to create content
- Coordinate with the team for event promotions and brand storytelling
Requirements:
- Proven experience in social media management or digital marketing
- Strong skills in Canva, Meta Business Suite, and video editing tools
- Familiarity with Zoho CRM or similar tools is a plus
- Excellent English communication skills
- Ability to work independently and meet deadlines
- Good internet connection, ability to join video meetings, and use tracking software
- Discipline and consistency are key
- Use of AI tools for content creation is an advantage
-
Technical Requirements:
- Laptop/Desktop with minimum Intel i5 or Apple M1, 8GB RAM
- Stable internet (minimum 25 Mbps download, 10 Mbps upload)
- Webcam and noise-canceling headset
What We Offer:
- Flexible remote work
- Competitive pay for part-time hours
- Opportunity to grow.
To Apply:
Send your CV, portfolio (if any), and a brief introduction to with the subject:
“Application – Social Media Manager (Part-Time)”
Requirements:
- Proven experience in social media management or digital marketing
- Strong skills in Canva, Meta Business Suite, and video editing tools
- Familiarity with Zoho CRM or similar tools is a plus
- Excellent English communication skills
- Ability to work independently and meet deadlines
- Good internet connection, ability to join video meetings, and use tracking software
- Discipline and consistency are key
- Use of AI tools for content creation is an advantage
-
Technical Requirements:
- Laptop/Desktop with minimum Intel i5 or Apple M1, 8GB RAM
- Stable internet (minimum 25 Mbps download, 10 Mbps upload)
- Webcam and noise-canceling headset
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Customer Support Representative For An Online Store - REMOTE
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Education:
12-15 Year Education Prefer BA, BCOM, ICOM, ICS
Responsibilities:
- Answer Customer Emails.
- Check Tracking Numbers for Delivery.
- Handle Damage Issues.
- Handle Returns.
Who Should Apply?
Individuals with 12-15 Year Education Prefer BA, BCOM, ICOM, ICS
Schedule:
- Full-Time Position
- 6 days a week (Monday to Saturday)
- Must have a laptop and a good Internet connection.
- Decent written English is required to write emails.
- Self Learner - Must be able to work with minimal guidance.
- Should have a habit of taking responsibilities seriously.
- Problem Solver and Makes Decisions.
- Proactive - Seeks Initiatives on their own.
Customer Support Associate - Nurole: The Board Search Specialist
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Job Openings Customer Support Associate - Nurole: The Board Search Specialist
About the job Customer Support Associate - Nurole: The Board Search SpecialistJob Description:
About the role
We are looking for a highly professional and personable Customer Support Associate to be the first point of contact for our members, candidates, and clients. You will play a vital role in ensuring that everyone who interacts with Nurole has an excellent experience. This is a fully remote role , ideal for someone with strong communication skills, attention to detail, and a service-oriented mindset.
Key responsibilities
- Be the first point of contact for all incoming enquiries via email and the platform, ensuring they are responded to promptly and professionally.
- Review all role postings on the platform to ensure accuracy, quality, and consistency before they go live.
- Support the processing and evaluation of membership requests and referrals.
- Handle technical membership issues, troubleshooting where possible and liaising with the product team to ensure quick resolution.
- Provide general support to internal teams when needed, including diary management and external scheduling, to ensure smooth day-to-day operations.
- Maintain clear and accurate records of enquiries and escalate issues where appropriate.
Skills & experience required
- Exceptional written and verbal communication skills; confident and professional in dealing with a wide range of stakeholders.
- Strong attention to detail and commitment to quality control.
- Highly organised, with the ability to manage a busy workload and competing priorities.
- Friendly, approachable, and service-driven, with a genuine desire to help people.
- Tech-savvy, with the ability to quickly learn and adapt to new systems.
- Previous experience in customer service, administrative support, or a similar role is desirable but not essential.
- Comfortable working independently in a remote environment while staying connected to a distributed team.
Personal attributes
- Conscientious and reliable.
- Calm under pressure and able to manage multiple tasks at once.
- Tenacious, with a positive, can-do attitude.
- Professional, personable, and a natural communicator.
Customer Support Specialist - Work At Home
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Responsible for acting as a liaison between our customers and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.
Key Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
- Collaborate and build relationships with customers to strengthen service competitiveness.
- Communicate timely back to customers, track and resolve any issues regarding the service.
- Contribute to customer development role.
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.
Minimum Qualifications:
- O Levels/Matric or above.
- Age limit: 18-45.
- Excellent command over English, with good American or Neutral accent.
- Proficiency with MS Office particularly MS Excel.
- Flexibility & Adaptability.
- Customer-centric attitude.
- Emotional Intelligence and Critical Thinking.
- Self-motivated, assertive and responsive.
- Core i5 (any latest generation) with (Minimum- 8GB) or 16GB of RAM.