The hospitality and tourism sectors in Pakistan offer diverse opportunities for individuals seeking dynamic careers. These industries encompass a wide array of roles, from hotel management and culinary arts to travel planning and event coordination. Professionals in these fields contribute significantly to customer satisfaction and the overall experience of tourists and locals alike.

Job seekers can find positions in hotels, resorts, restaurants, travel agencies, and event management companies. The demand for skilled professionals is growing, driven by increasing domestic and international tourism. Roles often require strong communication, problem-solving, and customer service skills.

Exploring opportunities in hospitality and tourism can lead to rewarding careers with potential for advancement. Whether one is interested in operational roles or management positions, the sector provides a platform for personal and professional growth. The industry's continuous evolution ensures that there are always new challenges and opportunities to explore.

What People Ask

Qualifications vary depending on the specific role, but commonly include degrees or diplomas in hospitality management, tourism, or related fields. Practical experience through internships or previous employment is beneficial. Strong communication and customer service skills are valued.

Common job titles include travel agent, tour guide, tourism officer, and travel consultant. These roles involve planning itineraries, providing information to tourists, and promoting tourism destinations. Knowledge of local culture and languages is advantageous.

Some top employers in the hospitality sector in Pakistan include Serena Hotels, Pearl Continental Hotels, and Marriott Hotels. These companies offer a range of positions in hotel management, food service, and customer relations. They are known for their quality service and employee development programs.

The average salary for hospitality and tourism jobs in Pakistan ranges from PKR 30,000 to PKR 80,000 per month, depending on the role, experience, and employer. Management positions and specialized roles typically command higher salaries. Entry-level positions may start at the lower end of the range.

The hospitality industry offers diverse career paths, including hotel management, food and beverage management, event planning, and tourism marketing. Individuals can advance from entry-level positions to managerial roles through experience and further education. Specialization in areas such as revenue management or customer service is possible.

Industry

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4 Hospitality & Tourism jobs in Pakistan

Sales & Operations Officer

Premium Job

74200 Karachi Sirajia Group

Posted 25 days ago

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Job Description

Full time Permanent

Job Title: Sales & Operations Officer
Location: Karachi
Job Type: Full-Time
Industry: Religious Tourism / Travel Services
Reporting To: Regional Manager / Head of Sales

Job Summary:
We are looking for a motivated and professional Sales & Operations Officer to join our team in Karachi Office. The ideal candidate will be responsible for handling client interactions, promoting and selling Hajj and Umrah packages, and managing the day-to-day operational tasks of the office. This is a client-facing role that requires strong communication skills, sales acumen, and the ability to handle office responsibilities independently.

Key Responsibilities

Sales and Client Handling

Respond to customer inquiries via phone, WhatsApp, email, and in person
Promote Hajj and Umrah packages by understanding client requirements and offering suitable options
Follow up on leads and work to convert them into confirmed bookings
Generate and share quotations and travel package details
Maintain accurate records of leads, bookings, payments, and communication in CRM or other systems

Operations and Office Management

Manage day-to-day office tasks including documentation, filing, and client correspondence
Coordinate with the head office for confirmations, ticketing, visa updates, and other operational needs
Assist in the preparation and verification of client documents and travel requirements
Support the execution of transportation, accommodation, and travel logistics in line with company policy

Customer Support and Relationship Management

Build and maintain relationships with clients before and after booking
Provide clear information about itinerary, orientation schedules, and required preparations
Handle client concerns with professionalism and escalate complex issues when necessary

Requirements

Bachelor’s degree in Business Administration, Marketing, Tourism, or a related field (preferred)
1 to 3 years of experience in sales, customer service, or travel-related services
Respective experience in Hajj, Umrah, or religious tourism operations will be preferred
Strong verbal and written communication skills in Urdu and English
Proficiency in Microsoft Office, WhatsApp Business, and familiarity with CRM tools
Ability to work independently and manage responsibilities with minimal supervision

What We Offer

A meaningful career in a purpose-driven organization
Market-competitive salary and performance-based incentives
Supportive and professional working environment
Opportunities for growth and career development within the company

Company Details

We are a well-established and rapidly growing religious tourism company , providing high-quality Hajj and Umrah services to clients across Pakistan and internationally, including the USA, UK, Canada, and Australia. With a strong foundation of trust, service excellence, and personalized care, we specialize in crafting spiritual journeys that are seamless, secure, and spiritually fulfilling. We offer a dynamic and purpose-driven work environment where dedication, professionalism, and customer care are valued. Our team is passionate about serving pilgrims and ensuring every aspect of their journey is managed with sincerity and excellence. If you’re looking to grow with a mission-oriented organization that makes a meaningful impact, we welcome you to join us.

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Cafe Supervisor

Punjab, Punjab Oxbridge Digital

Posted 6 days ago

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Job Description

1. Supervise and coordinate the activities of cafe staff, including baristas, servers, and kitchen staff.

2. Ensure that all customers receive excellent service, and resolve any customer complaints in a professional and courteous manner.

3. Maintain a clean, safe, and welcoming environment for customers, including the cafe, kitchen, and outdoor seating areas.

4. Monitor and control inventory, including ordering supplies and managing stock levels.

5. Implement and maintain high standards of quality, presentation, and safety in all aspects of cafe operations.

6. Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall cafe experience.

7. Train and develop cafe staff to ensure that they have the skills and knowledge needed to provide excellent customer service and maintain high standards of quality and safety.

8. Manage cafe finances, including handling cash, operating the point-of-sale system, and managing budgets.

9. Maintain accurate records and reports, including sales data, inventory levels, and customer feedback.

10. Work closely with the Management to achieve cafe goals and objectives, and to identify and address any areas for improvement.

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