4 Travel Planning jobs in Pakistan

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A US-based travel agency is looking for enthusiastic and motivated individuals to join our Lahore DHA office as Travel Consultants. You will play a key role in selling Travel Packages including Umrah and international airline tickets, ensuring clients receive excellent service and a smooth travel experience.

Key Responsibilities:

• Handle leads and engage clients through calls and messages
• Sell Umrah packages and flight tickets with full itinerary explanation
• Design custom packages according to client needs
• Maintain communication and follow-ups to ensure client satisfaction
• Provide exceptional post-sale customer service
• Ensure accurate records and documentation of all bookings

What We Offer:

Attractive commission structure based on sales performance

Growth opportunities based on performance

Training provided on Umrah packages, ticketing systems, and tools

Be part of a growing, international travel business

Skills & Qualifications:

Previous experience in sales preferred

Good spoken English and strong communication skills (Must)

Confidence in customer interaction and persuasion

Ability to multitask, stay organized, and work under pressure

Prior experience with Umrah/Hajj and travel packages will be an advantage

Shift Timing:

Evening shift ( 2 PM to 10 PM )

Night shift ( 8 PM to 5 AM )

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Travel Arrangements

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Bachelor's degree in Hospitality, Travel and Tourism, or related field preferred; must have at least 1 year experience in travel agency

**Job Description :**
Amyra Travels and Tours is a leading travel agency operating in Karachi, Pakistan. Established with a vision to provide unparalleled travel services, we have become a trusted name in the travel industry. We are currently seeking a Night Travel Consultant / Travel Agent with 1 year of experience to join our dynamic team and help enhance customer satisfaction through exceptional service.

**Responsibilities :**
- Assist clients with flight bookings, hotel reservations, and travel itineraries.
- Provide excellent customer service and address client inquiries promptly.
- Offer tailored travel packages and solutions based on customer needs.
- Handle visa assistance and documentation for international travel.
- Maintain a comprehensive understanding of airline products and promotions.
- Stay updated on industry trends and travel regulations.

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in travel booking systems and software.
- Ability to work independently during night shifts and manage time effectively.
- Knowledge of the Airlines/Aviation industry preferred.

Fresh graduates with at least a Bachelor's degree are encouraged to apply

1 Job

Posted on

Oct 5, 2023

Last Date

Jan 5, 2024

Company

Bright Holiday & Flights Limited, Pakistan

Job Ad: Evening Call Center Representative - Travel/Flight Agent - UK Campaign

About Company:
Bright Holiday & Flights Limited is a leading online travel agency offering flights, hotels, car rentals, packages, and Umrah journeys. With over four years of experience, we have built a reliable travel website and cutting-edge technology to provide the best travel solutions. Our team has connected travelers with unique adventures in over 300 destinations worldwide. As a pioneering company in the UK, we are dedicated to empowering travelers with unparalleled knowledge and service.

Job Description:
As an Evening Call Center Representative for our UK Campaign, you will be responsible for assisting customers in booking flights, hotels, car rentals, and packages. Your primary objective will be to ensure a seamless travel booking process, providing exceptional customer service and promoting customer satisfaction. This position offers an excellent opportunity for fresh graduates to kick-start their career in the consumer services industry.

Responsibilities:
1. Handle incoming calls from customers in an efficient and professional manner.
2. Assist customers in booking flights, hotels, car rentals, and packages according to their preferences.
3. Provide accurate information about travel destinations, prices, and availability.
4. Resolve customer complaints or concerns and escalate complex issues to the appropriate department.
5. Upsell additional services, such as travel insurance, to enhance customer experience.
6. Ensure all bookings are accurately recorded and efficiently processed in the system.
7. Follow up with customers regarding any changes or updates to their travel itinerary.
8. Keep updated with industry trends and travel regulations to provide the most relevant information to customers.
9. Meet or exceed personal and team targets for customer satisfaction and sales.

Preferred Locations:

1. Excellent verbal and written communication skills in English.
2. Strong interpersonal skills with the ability to build rapport with customers.
3. Problem-solving and conflict resolution abilities.
4. Ability to multitask and work under pressure in a fast-paced environment.
5. Detail-oriented with strong organizational skills.
6. Proficient in using computer systems and navigating multiple applications simultaneously.
7. Ability to work independently and as part of a team.

8. Degree in Hospitality, Travel, Tourism, Business or relevant field