568 Customer Relations jobs in Pakistan
Customer Relations Specialist
Posted 6 days ago
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Job Description
ibex, Pakistan
ibex. delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 35 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics.
Job Overview:
ibex. is looking for a Senior Customer Support Specialist within the Operations department who shall assist our U.S.-based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for some talented individuals with excellent communication skills for a full-time job in the customer experience industry, where schedules are going to vary. Apply today if you have the fervent passion to prove yourself and the desire to go beyond determination.
Job Responsibilities:
- Deliver a class-apart customer experience as measured by performance objectives and in accordance with the core values of our client.
- Assist customers with their items purchased through the e-commerce website.
- Convey interest in each customer through their words with courtesy, attention, a friendly and caring image.
- Provide alternatives to products/items that are not available on the e-commerce website.
- Follow standard processes and procedures when it comes to providing the resolution.
- Stay up to date with the latest updates on system information, process changes, and future updates.
- Must be able to overcome objections and handle customer pushbacks.
Why should you join us?
You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You have superb English communication skills with a U.S. or UK accent. You can convey your messages in a friendly, accurate, and jargon-free way.
We hire great people that do great work and are deserving of appreciation and rewards. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
What you can expect from us after applying at ibex.
Once you've applied, sit back and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you on the provided contact number for initial screening.
#J-18808-LjbffrCustomer Relations Manager
Posted 6 days ago
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Job Description
- Setting customer expectations and revenue goals.
- Identifying customer demands and requirements.
- Advising customers on cost-effectiveness.
- Negotiating agreements with customers.
- Maintaining good relationships with customers.
- Approaching prospective customers to build rapport.
- Adhering to all the rules and regulations of the company.
Requirements
- Bachelor’s degree in Business Administration, Marketing or a relevant field.
- Minimum six months of experience working in a Customer Service department.
- Outstanding oral and written communication skills.
- Exceptional negotiation and sales skills.
- Proficiency in Microsoft Office Tools.
- Sound knowledge of the company’s products and services.
- Ability to maintain sensitive and confidential information.
Customer Relations Officer
Posted 9 days ago
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Job Description
Requirements:
- Bachelor’s degree or above
- Experience in call centers or fresh graduates are also welcome
- Strong communication and organizational skills
- Proficiency with tools like Hootsuite, Buffer, etc.
- Handle customer queries
- Resolve customer problems
- Working Hours: Rotational 8-hour shifts (6 days a week)
Benefits:
- Career growth opportunities
- Location: Islamabad
- Job Type: Full-time
- Work Location: In person
- Salary: Rs37,000 - Rs42,000 per month
Skills:
Fluent in English, problem-solving skills, knowledge of listings, customer service, customer satisfaction management
#J-18808-LjbffrCustomer Relations Manager
Posted 8 days ago
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Job Description
Setting customer expectations and revenue goals. Identifying customer demands and requirements. Advising customers on cost-effectiveness. Negotiating agreements with customers. Maintaining good relationships with customers. Approaching prospective customers to build rapport. Adhering to all the rules and regulations of the company. Job Specification
Requirements Bachelor’s degree in Business Administration, Marketing or a relevant field. Minimum six months of experience working in a Customer Service department. Outstanding oral and written communication skills. Exceptional negotiation and sales skills. Proficiency in Microsoft Office Tools. Sound knowledge of the company’s products and services. Ability to maintain sensitive and confidential information.
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Customer Relations Officer
Posted 8 days ago
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Job Description
Rotational 8-hour shifts (6 days a week) Benefits: Career growth opportunities Location:
Islamabad Job Type:
Full-time Work Location:
In person Salary:
Rs37,000 - Rs42,000 per month Skills: Fluent in English, problem-solving skills, knowledge of listings, customer service, customer satisfaction management
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Customer Relations | Public Relations
Posted 6 days ago
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Job Description
Start a rewarding career in sales, marketing, and financial services, with an earning potential. This role would involve managing customer service inquiries for our international clients over the phone and email.
We are looking for fresh and experienced individuals with great verbal communication skills for international projects/campaigns.
HCPL Developers and Marketing (SMC-Private) Limited Rawalpindi, Punjab, Pakistan
A person along with MS Office & MS Excel skills is required to build sustainable relationships with customers. Responsibilities include answering customer inquiries, entering, and successfully processing orders, as well as investigating customer problems.
We are offering jobs for “Telesales Executive (VOICE)” with hefty bonuses. Requirements include being a highly motivated young individual with good communication skills.
Times Consultant (Pvt) Ltd. is offering full-time opportunities and looking for mainly fresh graduates who are eager to learn.
Customer Relationship Officer positions are available at Abacus Consulting Ltd. Requirements: Minimum Intermediate or equivalent education.
Responsible for corporate client handling, relationship management including dealing with complaints, price revisions, and maintaining customer satisfaction.
#J-18808-LjbffrCustomer Relations | Public Relations
Posted 6 days ago
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J Telemarketing is looking for a Highly Motivated Young Individual with Good Communication Skills.
HCPL Developers and Marketing (SMC-Private) Limited , Rawalpindi, Punjab, Pakistan
A person with MS Office & MS Excel skills is required to build sustainable relationships with customers.
Job Description: We are offering jobs for Telesales Executive (VOICE) with hefty bonuses.
Responsibilities:
- Managing customer service inquiries for our international clients over the phone and email.
- Identifying customer needs and providing appropriate solutions.
- Answering customer inquiries, entering, and successfully processing orders.
- Investigating customer problems and providing solutions.
We are looking for fresh and experienced individuals with great verbal communication skills for international projects/campaigns.
Butt and Sons , Gulshan-e-Iqbal, Karachi, Karachi City, Sindh, Pakistan
Butt & Sons PVT.LTD requires male/female Customer Service Representatives.
Requirements: Minimum Intermediate or equivalent qualification.
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Customer Relations Specialist - Real Estate
Posted 6 days ago
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Maahi Developers (Pvt) Ltd., one of the leading Real Estate Developers, is looking for a Customer Relations Specialist / Officer / Executive (Female) candidate based at Bahria Town Lahore. The individual must be a minimum graduate with at least 2 years of experience in the same capacity.
The company provides a corporate culture working environment with personal and professional growth. A market competitive salary will be offered along with other fringe benefits.
Kindly InMail your updated resume. Female candidates residing outside of Lahore can also be provided with company-based accommodation.
Job Specification- Manage customer calls.
- Follow up with customers.
- Send reminders for recovery and follow up with customers accordingly.
- Manage and create customer files and data.
- Hands-on experience with Microsoft Office Tools (Excel, PowerPoint, Word, etc.).
- Good communication skills; fluent in English speaking and writing.
- Coordinate with inter-departments as required to complete customer files.
- Candidates with experience in Real Estate will be preferred.
Customer Relations Specialist - Real Estate
Posted 8 days ago
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Job Description
Manage customer calls. Follow up with customers. Send reminders for recovery and follow up with customers accordingly. Manage and create customer files and data. Hands-on experience with Microsoft Office Tools (Excel, PowerPoint, Word, etc.). Good communication skills; fluent in English speaking and writing. Coordinate with inter-departments as required to complete customer files. Candidates with experience in Real Estate will be preferred.
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Trainee Coordinator (Sales and Customer Relations)
Posted 4 days ago
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Job Description
Job Title:
Trainee Coordinator (Sales and Customer Relations)
Location:
Lahore
Preferably Female
Education:
Minimum Bachelors, preference would be given to graduates from business schools, with a strong educational background in Marketing.
Experience:
Experienced Candidates ranging from 1 to 3 years will be preferred, however fresh graduates are also encouraged to apply.
Responsibilities:
- Maintain a High level of customer satisfaction through in depth knowledge of company services.
- Prospecting for new clients telemarketing company products/services.
- Setting up meetings with clients for Sales Executives to visit and present the company services.
- Work in close co-ordination with Sales team to get good results.
- Any other office work, that management asks.
Skills:
- Proficient at using Micro Soft Office.
- Time management, Teamwork
- Ability to do multitasking
- Highly Sociable
4 Months paid training followed by an employment contract.
Interested Candidates may forward their updated CV to the following:
PAK SAFETY SOLUTIONS:
Shortlisted candidates will be contacted for interviews.
Executive Business Development (Sales & Marketing) Trainee Coordinator (Sales and Customer Relations) #J-18808-Ljbffr