Explore customer service representative jobs in 174 Customer Service Representative jobs in Karachi
Customer Service Representative
Karachi, Sindh
TalentPop App
Posted 2 days ago
Job Viewed
Job Description
Overview
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed Application code:
CS Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed Application code:
CS Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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0
Customer Service Representative
Karachi, Sindh
TalentPop App
Posted 3 days ago
Job Viewed
Job Description
Overview
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address customer inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist customers: Support customers with orders, shipping, product details, and returns. Quality-based responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed When applying, use application code:
CS Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
#J-18808-Ljbffr
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address customer inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist customers: Support customers with orders, shipping, product details, and returns. Quality-based responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed When applying, use application code:
CS Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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1
Customer Service Representative
Karachi, Sindh
UGA All Business Solutions LLP
Posted 5 days ago
Job Viewed
Job Description
UGA All Business Solutions LLP, Pakistan We are looking for a talented individual to join our team in the role of a Customer Support Executive who will focus on providing excellent responsive service for our customers. The ideal candidate will have excellent verbal and written communication skills. This position is responsible for providing customers outstanding live, via telephone or live chat. Customer service representative will have to primarily handle inbound calls, where customers would reach out to agents via phone calls or live chat to resolve their issues. Location: DHA Phase-7, Jami Commercial Interested candidates can send their resume at Job Specification
• 1-2 years of professional experience in a Customer Support • Multi-tasking, the experience of managing multiple customer queries. • Excellent verbal and written English communication skills. • Experience with standard business environments software, such as MS Word and MS Excel. • An aptitude for caring for Customers and must have the analytical ability to resolve customer issues • Experience providing support via phone and chat
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• 1-2 years of professional experience in a Customer Support • Multi-tasking, the experience of managing multiple customer queries. • Excellent verbal and written English communication skills. • Experience with standard business environments software, such as MS Word and MS Excel. • An aptitude for caring for Customers and must have the analytical ability to resolve customer issues • Experience providing support via phone and chat
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2
Customer Service Representative
Karachi, Sindh
Go Dialo Services
Posted 5 days ago
Job Viewed
Job Description
Male/Female for our DME campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products via phone calls, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. Benefits: No Sales Target Attendance Allowance Monthly Bonus Career Growth Opportunities Attractive Commission Structure Requirements: Age 18-25 Proficiency in English Good Communication Skills Matric to University Students Male and Female both are eligible Experienced/Fresher both can apply Job Description: Lead Generation Answer Clients' Questions Data Management Collaboration with team members Extra-Curricular Activities: Annual Dinner Annual Picnic Cricket, Counter Strike & more DME Experienced Candidates would be a plus point. Earn up to 40,000 in just 7 hours shift. Shift Timings: Evening 7:00 PM to 2:00 AM Ramadan Timings: 8:30 PM to 3:30 AM Job Specification
- Proficiency in English
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- Proficiency in English
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3
Customer Service Representative
Karachi, Sindh
Inprotel Solutions
Posted 5 days ago
Job Viewed
Job Description
Customer Service Representative Inprotel Solutions, Pakistan
The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing, and availability. Work with internal departments to meet customer's needs. Data entry in various platforms. Job Specification
Qualifications Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. O & A Level Students / Fresh graduates are encouraged to apply.
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The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing, and availability. Work with internal departments to meet customer's needs. Data entry in various platforms. Job Specification
Qualifications Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. O & A Level Students / Fresh graduates are encouraged to apply.
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4
Customer Service Representative
Karachi, Sindh
Cyber Tech
Posted 5 days ago
Job Viewed
Job Description
Looking for a rewarding career in a dynamic customer service environment? Look no further! Cyber Tech is hiring Customer Service Representatives. About Our Company: Cyber Tech is a leading call center in Karachi, known for providing exceptional customer service solutions to clients worldwide. With a focus on innovation and excellence, we offer a supportive work environment where employees can thrive and grow. Competitive Salary (35,000 to 45,000 PKR + Commissions) Flexible Night Shifts (8 PM to 4 AM) Convenient Location in Gulshan-e-Iqbal, Karachi Growth Opportunities for All Skill Levels Students Welcome (Ages 16 to 25) Requirements: Basic English Skills Punctuality Self-Confidence Job Specification
Communication: Clear and effective communication skills to interact with customers professionally and empathetically. Problem-Solving: Ability to identify customer needs, address concerns, and provide appropriate solutions. Active Listening: Attentiveness to customer inquiries, concerns, and feedback to ensure their needs are understood and met. Patience: Calm and composed demeanor to handle challenging situations and difficult customers with patience and understanding. Time Management: Efficiently manage time to handle multiple customer inquiries while maintaining quality service and response times. Adaptability: Flexibility to adapt to changing customer needs, policies, and procedures in a fast-paced environment. Product Knowledge: Thorough understanding of products or services offered to accurately assist customers and provide relevant information. Empathy: Ability to empathize with customers’ situations and emotions to build rapport and establish trust. Computer Proficiency: Basic computer skills to navigate customer service software, CRM systems, and other digital tools effectively. Teamwork: Collaboration with colleagues and other departments to resolve customer issues and improve overall service delivery.
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Communication: Clear and effective communication skills to interact with customers professionally and empathetically. Problem-Solving: Ability to identify customer needs, address concerns, and provide appropriate solutions. Active Listening: Attentiveness to customer inquiries, concerns, and feedback to ensure their needs are understood and met. Patience: Calm and composed demeanor to handle challenging situations and difficult customers with patience and understanding. Time Management: Efficiently manage time to handle multiple customer inquiries while maintaining quality service and response times. Adaptability: Flexibility to adapt to changing customer needs, policies, and procedures in a fast-paced environment. Product Knowledge: Thorough understanding of products or services offered to accurately assist customers and provide relevant information. Empathy: Ability to empathize with customers’ situations and emotions to build rapport and establish trust. Computer Proficiency: Basic computer skills to navigate customer service software, CRM systems, and other digital tools effectively. Teamwork: Collaboration with colleagues and other departments to resolve customer issues and improve overall service delivery.
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5
Customer Service Representative
Karachi, Sindh
UA Outsourcing
Posted 5 days ago
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Job Description
Job Summary: We are seeking a motivated and detail-oriented Customer Service Representative to join our outsourcing team. The ideal candidate will be responsible for providing outstanding support to our U.S. clients, addressing inquiries, and efficiently resolving issues. Starting Salary: 30,000 PKR to 45,000 PKR, depending on English and accent efficiency. Job Specification
Key Qualities: Fluent in English with a strong command of American English (both written and verbal). Ability to respond to customer inquiries via phone and chat in a timely and professional manner. Skilled in resolving customer complaints and issues with a focus on first-call resolution. Flexible to work in U.S. time zones as required. Proven experience in a customer service role is preferred, but freshers are welcome to apply.
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Key Qualities: Fluent in English with a strong command of American English (both written and verbal). Ability to respond to customer inquiries via phone and chat in a timely and professional manner. Skilled in resolving customer complaints and issues with a focus on first-call resolution. Flexible to work in U.S. time zones as required. Proven experience in a customer service role is preferred, but freshers are welcome to apply.
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6
Customer Service Representative
Karachi, Sindh
Naheed
Posted 5 days ago
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Job Description
We are thrilled to invite vibrant and passionate individuals to join our Customer Service team! If you have a knack for creating exceptional customer experiences and a desire to make a positive impact, we want to hear from you. Join us and be a part of something special! Description
Qualifications: Experience: Min 1 year (Must know KPI's and SOP's of call center) Number of Positions: 2 Benefits: Medical coverage, paid leaves, annual bonus & Performance-Based Increments Working Hours: 2 PM - 11 PM Relevant Experience and Skills Active, Enthusiastic and motivated Strong team player attitude Apply now by December 15th at
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Qualifications: Experience: Min 1 year (Must know KPI's and SOP's of call center) Number of Positions: 2 Benefits: Medical coverage, paid leaves, annual bonus & Performance-Based Increments Working Hours: 2 PM - 11 PM Relevant Experience and Skills Active, Enthusiastic and motivated Strong team player attitude Apply now by December 15th at
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7
Customer Service Representative
Karachi, Sindh
Carpe Diem
Posted 5 days ago
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Job Description
Job Description :
Position Overview We are looking for a responsive and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing timely and professional responses to customer inquiries through various communication channels, resolving issues, addressing complaints, and delivering accurate product information. Your strong communication and problem-solving skills, as well as your ability to collaborate with various teams, will be essential to ensuring customer satisfaction. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Address customer complaints and work to resolve issues to ensure high levels of customer satisfaction. Provide accurate information to customers regarding product details, pricing, promotions, and any other relevant information. Maintain accurate customer records, inquiries, and feedback within the company's CRM system. Collaborate with other teams and departments to ensure customer needs are met effectively. Investigate and resolve customer complaints, preparing reports and making recommendations to management. Stay updated with industry trends, competitive landscape, and new products and technologies. Job Specification :
Skills and Experience: Intermediate or A levels education. Proficiency in written and spoken English. Strong communication and interpersonal skills. Ability to work both independently and as part of a team. Results-driven and motivated by achieving targets and goals. Minimum of 2-3 years of experience as a Customer Support Representative in a reputable IT/Software Development company. Additional Information: Type: Full-Time / Monday to Firday Salary Range: Market Competitive Benefits: Monthly Performance Incentives Quarterly Performance Bonuses 100% Remote Interest Free Loans up to PKR 500,000 DO NOT APPLY IF, 1- You are Undergraduate (Graduation in progress) 2- You worked or currently working as FREELANCER (Fiver, Upwork, Any other platform) 3- You cannot work in Night Shift (7:00 PM to 4:00 AM) Interested? Share your Updated Resume Immediately at Job Rewards and Benefits : Incentive Bonus,Leaves,Medical #J-18808-Ljbffr
Position Overview We are looking for a responsive and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing timely and professional responses to customer inquiries through various communication channels, resolving issues, addressing complaints, and delivering accurate product information. Your strong communication and problem-solving skills, as well as your ability to collaborate with various teams, will be essential to ensuring customer satisfaction. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Address customer complaints and work to resolve issues to ensure high levels of customer satisfaction. Provide accurate information to customers regarding product details, pricing, promotions, and any other relevant information. Maintain accurate customer records, inquiries, and feedback within the company's CRM system. Collaborate with other teams and departments to ensure customer needs are met effectively. Investigate and resolve customer complaints, preparing reports and making recommendations to management. Stay updated with industry trends, competitive landscape, and new products and technologies. Job Specification :
Skills and Experience: Intermediate or A levels education. Proficiency in written and spoken English. Strong communication and interpersonal skills. Ability to work both independently and as part of a team. Results-driven and motivated by achieving targets and goals. Minimum of 2-3 years of experience as a Customer Support Representative in a reputable IT/Software Development company. Additional Information: Type: Full-Time / Monday to Firday Salary Range: Market Competitive Benefits: Monthly Performance Incentives Quarterly Performance Bonuses 100% Remote Interest Free Loans up to PKR 500,000 DO NOT APPLY IF, 1- You are Undergraduate (Graduation in progress) 2- You worked or currently working as FREELANCER (Fiver, Upwork, Any other platform) 3- You cannot work in Night Shift (7:00 PM to 4:00 AM) Interested? Share your Updated Resume Immediately at Job Rewards and Benefits : Incentive Bonus,Leaves,Medical #J-18808-Ljbffr
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8
Customer Service Representative
Karachi, Sindh
Abnotix Solutions
Posted 5 days ago
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Job Description
Abnotix Solutions is currently seeking a dedicated and customer-focused individual to join our team as a CSR. As a CSR, you will be responsible for providing assistance and resolving inquiries related to our telecommunications products and services. Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Escalate complex technical issues to appropriate departments for resolution. Meet or exceed performance targets, including call handling metrics and customer satisfaction ratings. Requirements: High school diploma or equivalent; degree preferred. Able to work in Evening and Night Shift. Previous experience in a customer support or technical support role, preferably in the telecommunications industry (0-2 years). Strong communication skills, both verbal and written. Excellent problem-solving abilities and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Familiarity with telecommunications products and services. Proficiency in basic computer applications. Other Job Details: Number of Positions: 10. Urgent Hiring: Yes. Shifts: Evening/Night. Timings: 4:00 PM - 11:00 PM / 11:00 PM - 6:00 AM. Days: Monday to Saturday. Working Hours: 7. Location: North Nazimabad, Block-K, Karachi, Pakistan. Job Specification
Should be fluent in English language. Team player. Innovative. Performance management. Information Technology and Services - Karachi, Pakistan
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Should be fluent in English language. Team player. Innovative. Performance management. Information Technology and Services - Karachi, Pakistan
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