1,293 Customer Service Representative jobs in Pakistan

P&S Logistics, a leading logistics services provider in Australia, seeks a dedicated Female Customer Service Representative to join our team in Multan, Pakistan. In this role, you will be our customer's first point of contact, providing exceptional service, resolving inquiries, and ensuring a positive customer experience.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with orders, information, and issue resolution.
• Maintain records of customer interactions.
• Collaborate with the team to ensure customer satisfaction.
• Stay updated on product knowledge.

Requirements:

• Proven customer service experience.
• Excellent English communication (writing and speaking).
• Proficiency in CRM systems and Microsoft Outlook.
• Bachelor's degree or relevant diploma.

*

• Gender preference: Female.
• Location: Multan, Pakistan

Job Type: Full-time

Salary: Competitive

Education: Bachelor's degree (Required)

Gender: Female

Ability to commute/relocate: Multan (Preferred)

Send your Cv

78B, Near Usman General Store T Chowk Shalimar Colony Multan

Job Type: Full-time

Pay: Rs49, Rs50,000.00 per month

Ability to commute/relocate:

• Multan: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

We are looking for a Customer Support Representative (Return Department) to join our team If you have excellent communication skills, and experience in customer dealing, we'd love to hear from you.

Job Details:

1. Coordinate daily ride and delivery operations to ensure timely completion.

2.Coordinate with inventory department for smooth work flow.

1. Track and support achievement of daily/weekly/monthly operational targets.

2. Maintain accurate system entries and proper record documentation

Job Details:

Working Days: Monday to Saturday

Salary 30k

Timings: 12:00 PM – 9:00 PM

Apply Now – Immediate Joining Preferred

Call or WhatsApp:

Job Type: Full-time

Pay: Rs30,000.00 per month

Work Location: In person

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative (CSR). This opportunity is ideal for individuals looking to gain valuable experience in customer service and make a positive impact within a dynamic work environment.

Responsibilities:

• Customer Interaction:
• Engage with customers through various channels, including phone, email, and chat to verify about their orders and information.
• Address customer inquiries, concerns, and provide information about products or services.
• Problem Resolution:
• Assist in resolving customer issues and complaints in a timely and efficient manner.
• Collaborate with team members to find effective solutions.
• Documentation:
• Maintain accurate and detailed records of customer interactions and transactions.
• Prepare reports summarising customer feedback and common concerns.
• Product/Service Knowledge:
• Acquire a comprehensive understanding of our products or services to effectively assist customers.
• Team Collaboration:
• Collaborate with team members to ensure a consistent and positive customer experience.
• Share insights and feedback to contribute to continuous improvement.

Qualifications:

• Excellent communication and interpersonal skills.
• Call center experience is preferred .
• Strong problem-solving abilities.
• Ability to work collaboratively in a team-oriented environment.
• Basic computer skills and proficiency in MS Office applications.

Requirements:

• Currently enrolled in a relevant academic program
• Eagerness to learn and contribute to a positive customer experience.

How to Apply:

Interested candidates are encouraged to submit their resume and a brief cover letter detailing their interest and suitability for the position. Please email your application to

Note

• Only shortlisted candidates will be contacted for further consideration.

Job Type: Full-time

Pay: Rs20, Rs30,000.00 per month

Work Location: In person

We are looking for a customer service representative that will be the liaison between our company and its current and new potential customers.

The successful candidate will be able to accept ownership for taking bookings, effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:

• Manage inbound and outbound calls in a timely manner.
• Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations.

Requirements:

- Minimum 2 years of experience in a customer support role.

- Track record of over-achieving targets.

- Knowledge about cars and vehicle brands.

- Strong phone and verbal communication skills along with active listening.

- Familiarity with CRM systems and practices.

- Customer focus and adaptability to different personality types.

- Ability to multi-task, set priorities, and manage time effectively.

Job Type: Full-time

Pay: Rs60, Rs80,000.00 per month

Work Location: In person

Job Opening: Customer Service Representative (In-Office / Remote)

Location:
DHA Phase 2, Islamabad

Company:
VirtueVisions

Salary:
PKR 40,000 – 50,000/month (with growth potential)

Shift:
Night Shift

VirtueVisions is growing, and we're looking for
Customer Service Representatives
to join our team If you have
e-commerce experience (Etsy preferred)
, strong English communication skills, and a passion for delivering great customer support, this role is for you.

Responsibilities:

• Handle customer inquiries and resolve issues promptly and professionally
• Manage order processing and after-sales support
• Ensure high levels of customer satisfaction and maintain a positive brand image
• Take on additional tasks when required

Requirements:

Prior e-commerce customer service experience (
Etsy experience is a big plus
)

Excellent written and spoken English

Ability to
commute daily to our DHA Phase 2 office
(no exceptions)

Reliable, proactive, and detail-oriented

Willingness to work night shifts

What We Offer:

• Competitive salary:
  PKR 40,000 – 50,000/month
• Growth opportunities
  as the company scales
• A collaborative and dynamic work environment
• Exposure to international e-commerce markets

To Apply:

• Only apply if you can
  reliably commute to our office every day.

Job Title: Customer Service Specialist

We are hiring experienced Customer Service Specialists who excel in handling inbound leads, persuading clients, and closing deals. If you have a sales-driven mindset and a passion for guiding customers, we'd love to hear from you

Role Overview:

1. Sell our digital products (e.g., courses) to leads generated by our advertising team.

2. Engage clients through chats and calls, effectively closing deals.

3. Provide exceptional customer service and support throughout the sales process.

4. Build and maintain strong relationships with clients.

5. Collaborate with the marketing team to understand product offerings and promotions.

Requirements:

1. Proven experience in sales or customer service roles.

2. Excellent communication and interpersonal skills.

3. Strong persuasive abilities and a results-oriented mindset.

4. Ability to work independently and as part of a team.

Timing: 10 AM - 7 PM

Location: Karachi

If you have relevant experience, please reach out to us at

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

TGS is on lookout for fresh / experienced Customer Service Representatives for one of the overseas campaign (DME).

Work Days - Mon-Fri

Work Hours - 07 PM till 02 AM

Location - Jouhar, Karachi

Salary Bracket - Commensurate to skills and experience + Dependability Allowance

Fringe Benefits - Health Policy / Paid Leaves / Annual Performance review / Floating Leaves / On Job Training and development

Required skill set

Identify customer needs and provide the best possible solutions.

Handle inbound/outbound calls professionally.

Follow communication scripts for different scenarios - with fluency in spoken English.

Can manage daily calling targets

Minimum qualification - Intermediate

Must be carrying a valid CNIC.

Able to commute and work in a night shift.

If you have strong communication skills and a passion for growing in a professional environment, apply your updated resume.

Please note only the shortlisted profiles will be called for an interview.

Job Types: Full-time, Fresher

Pay: Rs27, Rs30,000.00 per month

Application Question(s):

• How many months of prior experience do you have working on a DME campaign?
• Are you able to commute and work a night shift from 7:00 PM to 2:00 AM?
• Are you fluent in spoken English?
• If selected, how soon would you be able to join?

Work Location: In person

Job Title: Customer Support Representative

Position Type: Full-time, on-site

Experience: Minimum 6 months to 1 year experience in international cold calling

Location: PECHS Block 2

Shift Timings: 6:00 PM to 3:00 AM and 8:00 PM to 5:00 AM (NIGHT SHIFT)

As a Customer Support Representative at TechMatter, you will play a crucial role in ensuring outstanding customer experiences. We are seeking individuals with international cold-calling experience, along with excellent communication skills.

Responsibilities:

• Conduct outbound calls to international clients to promote our products and services.

• Build and maintain strong customer relationships through effective communication.

• Address customer inquiries, and concerns, and provide timely resolutions.

• Document customer interactions and maintain accurate records.

• Collaborate with the sales and support teams to meet and exceed customer expectations.

• Stay updated on our products and services to provide accurate information to customers.

Requirements:

• Minimum of 6 months to 1 year of experience in international cold calling.

• Excellent verbal and written communication skills in English.

• Strong interpersonal skills and the ability to work effectively in a team.

• Customer-focused with a problem-solving mindset.

• Ability to handle a high volume of calls with professionalism and patience.

If you meet the qualifications and are excited to be a part of our team, kindly apply here.

For Any Queries:

Feel free to contact us via email on or WhatsApp on , if you have any questions or need further information.

We are looking for enthusiastic and confident Female Sales Representatives to join our team. The role involves making outbound calls, introducing our services/products to potential customers, and achieving sales targets. The ideal candidate will have excellent communication skills, a persuasive personality, and the ability to build strong customer relationships.

Key Responsibilities:

• Make outbound calls to prospective clients to promote and sell products/services.
• Understand customer needs and offer appropriate solutions.
• Achieve weekly and monthly sales targets.
• Maintain accurate records of calls and customer information.
• Follow up with leads to convert into successful sales.
• Provide excellent customer service and build long-term relationships.
• Collaborate with the sales team to improve outreach strategies.

Requirements:

• Female candidates only.
• Minimum Intermediate (Bachelor's preferred).
• Prior experience in telesales, outbound sales, or call center will be an advantage.
• Excellent communication and interpersonal skills.
• Confident, persuasive, and target-oriented.
• Ability to handle rejection positively and stay motivated.
• Basic computer knowledge (MS Office, CRM software is a plus).
• Strong time management and organizational skills.

Job Type: Full-time

Work Location: In person