34 Account Management jobs in Pakistan

Overview

E-Buyers Solutions is a professional service dedicated to helping businesses and individual sellers grow their eBay stores through advanced account management and thorough product research. Our goal is to save our clients' time, increase sales, and maintain smooth operation of their eBay accounts. With proven experience in managing multiple eBay accounts, we understand eBay policies, buyer psychology, and marketplace trends to maximize profit while ensuring compliance. Our services include account management, SEO-based listing optimization, order processing, customer service, inventory management, and competitor analysis.

This is a full-time on-site role for an eBay Account Manager located in Lahore. The eBay Account Manager will be responsible for daily account management, product research, creating and optimizing listings based on SEO best practices, processing orders, and providing exceptional customer service. The role also involves handling returns, managing inventory and stock, and conducting competitor analysis to develop effective sales strategies. Ensuring compliance with eBay policies and maximizing sales potential are key aspects of this role.

• Strong Account Management skills
• Ability to conduct thorough Product Research
• Excellent Customer Service and Customer Satisfaction skills
• Strong Communication skills
• Analytical skills for effective Competitor Analysis and Sales Strategy development
• Experience with eBay platforms and understanding of eBay policies
• Bachelor's degree in Business, Marketing, or related field is preferred
• Proven experience in managing eBay accounts is a plus

• Entry level

• Full-time

• Business Development and Sales
• Industries: Wholesale Import and Export

Based in Lahore, Pakistan, this strategic role is crucial to i2c’s global operation. As the central hub of expertise and best practices, Lahore houses the majority of our subject matter experts and operational personnel.

The Director of Account Management will ensure effective global account management and design processes that set the standard for other account groups, promoting consistency and operational excellence. By leveraging innovative capabilities, standardized processes, and a collaborative environment, the ideal candidate will drive the development and dissemination of best practices across account groups and stakeholder departments, ensuring alignment with the company’s global objectives.

Night shift (5 PM to 2 AM)

KEY RESPONSIBILITIES

Leadership & Strategy

• Develop and execute strategies tailored to the specific needs of international clients.
• Align client engagement teams efforts with i2c’s global objectives.
• Drive thought leadership and innovation, fostering a culture of excellence in client management practices.

Operational Excellence

• Establish and monitor KPIs to measure performance and identify opportunities for optimization.
• Utilize Lahore’s extensive talent pool to implement and scale operational best practices.
• Build governance frameworks to ensure alignment with organizational standards, compliance, and efficiency.

Client Relationship Management

• Act as a trusted advisor for clients, maintaining strong relationships and addressing their evolving needs.
• Oversee seamless onboarding, integration, and ongoing management of accounts.
• Foster a client-centric approach, ensuring satisfaction and loyalty at every touchpoint.

Customer Experience Design

• Design and deliver exceptional customer experiences across all interaction channels, including email, phone, website, and in-person meetings.
• Develop self-service tools and resources to enhance customer engagement and satisfaction.
• Continuously gather customer feedback to refine strategies and processes.

Innovation & Collaboration

• Partner with cross-functional teams to innovate and optimize processes.
• Identify and adopt emerging technologies and tools that drive efficiency and client engagement.
• Promote knowledge sharing and training within the team to build organizational capabilities.

Performance & Reporting

• Build transparent reporting systems to track and communicate progress on key metrics.
• Regularly report outcomes and improvement areas to senior leadership.
• Proactively identify risks and develop mitigation strategies to protect client relationships.

REQUIREMENTS:

Education

• Bachelor’s degree in business, marketing, or a related field (Masters degree preferred).

Experience

• 10+ years in client engagement or account management, with a preference for SaaS or payments industry experience.
• 8+ years in leadership roles, managing remote or cross-functional teams.
• Proven ability to manage special need accounts and foster long-term client loyalty.

Knowledge, Skills & Personal Characteristics

• Exceptional communication, interpersonal, and negotiation skills.
• Strong analytical and problem-solving capabilities.
• Proficiency in English (native level), with knowledge of additional languages (e.g., French or Spanish) as a bonus.
• Familiarity with CRM systems, data analysis, and reporting tools.

Preferred Skills:

• Experience in a fast-paced, high-growth environment.
• Background in software, payments, or similar industries.
• Strong understanding of client engagement best practices and operational excellence.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

As a Regional Director on our Small Medium Business (SMB) team, you'll play a pivotal role in driving Motive's largest revenue stream. SMB customers form the backbone of Motive's customer base, and our innovative technology is key to creating efficiencies and spurring revenue growth for businesses within the physical economy, including trucking, freight & logistics, construction, oil and gas, local delivery/services, and more.

We are seeking dynamic senior sales professionals with exceptional communication skills and proven leadership abilities. As a Regional Director, you will be responsible for managing and developing managers who oversee global sales teams. Your focus will be on driving the achievement of monthly and quarterly revenue targets through the sale of technology products and services to businesses. You will ensure the effective operation and execution of these sales teams at one of our Pakistan offices, and you should be based in or willing to travel to our Islamabad or Lahore offices.

• Meet and exceed bookings and revenue targets with a team of Sales Managers each managing their own team of Account Executives
• Establish inbound/outbound appointment and pipeline targets, ensure consistent execution and accountability, and track KPIs and other operating metrics to assess team effectiveness.
• Ensure consistent execution of end-to-end sales playbook, and work closely with sales operations to align CRM process.
• Deliver sales management training and coaching programs to ensure consistency and effectiveness across the organization
• Teach and measure your sales teams key responsibilities which include prospecting, qualifying, selling and closing new business to existing customers and assist in achieving / exceeding quota targets on a monthly, quarterly, annual basis
• Follow a disciplined approach to maintaining a current pipeline
• Be proficient in and leverage all Motive offerings in sales pursuits, including ELD, Dashcam, Motive Card, and new products. Share best practices in sales and negotiation skills, highlighting Motive’s value and benefits.
• Listening to calls and coach Account Executives/Sales Managers to improve skills
• Understand, audit, and forecast business to leadership

• 4+ years in International Sales, US Market preferred
• 2+ years in Sales leadership (2nd line leadership preferred), technology/product company preferred
• Proven track record in B2B sales and demonstrated success with a short sales cycle in a fast-paced competitive market
• Exceptional contractual and negotiation skills
• Ability to understand and hold team accountable for pipeline management
• Self-starter who can take on an ambiguous project and be resourceful to get it done

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

Overview

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• Function as the main contact person for all accounts in Sukkur & Larkana
• Development and maintenance of strong and trustworthy relationships with all assigned accounts.
• Analysis and identification of upcoming needs and opportunities.
• Negotiate contracts and close agreements to maximize profits.
• Responsible for MoM Growth of all assigned accounts.
• Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.
• Prepare reports on Commercial Metrics, Operational Metrics & Product Mix
• Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.
• Additional tasks/projects as they arise.

• Bachelor's Degree in Business Administration or relevant.
• At least 1+ years of work experience in a similar role.
• Experience with Microsoft Office, especially Excel, or Google equivalents.

• A little About Us: We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
• We love people who can develop things from scratch, own them and then work on improving them.
• We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!

Overview

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• Develop strategic business partnerships with existing customers to be in line with department's direction and customer strategy to deliver business objectives (Sales & Market Share).
• Cultivate relationships and manage new and recurring clients - you’ll do what it takes to keep them happy and upsell their business either by adding more users or activating existing user base.
• Ensure timely support to corporate customers in invoicing, operations and order related queries.
• Cross-sell different foodpanda for business offering to existing customers, gift cards, allowances & panda pro for business.
• Take lead and coordinate with cross functions on customer projects: i.e. marketing & retention campaign development, etc.
• Ensure effectiveness of monthly campaign and ROI for every promotions/activities implemented in responsible account(s) and timely customer payment.
• Regular business review and analysis internally and externally to identify gaps and opportunities.
• Implementing new business strategies to expand existing customer base and to secure targets by searching and screening for new customers such as corporate projects etc.
• Provide quality follow up with customer inquiries, pre-sales to post-sales service and technical support to customers to maintain relationships with all potential and existing clients.
• Generate new ideas and implement right tactics for Account Growth.
• Achieve the set target by focusing on the development of Active Users and Active Corporates.

• Bachelor degree or higher in any relating field.
• 2-3 years’ experience within a client/account management role preferable - B2B account management experience would be an advantage.
• Direct knowledge of key account management or sales skills is advantageous.
• Excellent analytical and presentational skills.
• Experience managing large account portfolios.
• Strong analytical skills, makes well-judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas.
• Good command of English.
• Having a good negotiation skills and budget management experience.

• A little About Us:

• We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!

• We love people who can develop things from scratch, own them and then work on improving them.

• We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• Being responsible for driving incremental orders, ensuring Retention, Exclusivity & Stronger Relationship with GMV Class A & B Vendors at servicing at 360 Degree with a goal of optimizing business performance, growth, and enhance their experience.
• Help drive better experience by training restaurant’s staff, collaborating with operations/owners to improve menu displays, sharing Reports and working with marketing team to create promotions/events and optimize Performance.
• Identifying and implementing newer value-add initiatives and being proactive in finding solutions for them e.g. 2 Exclusive Partnerships with Key Accounts either Offline or on foodpanda with targeted monthly growth as main KPI.
• Ensuring DL Photography of Top Key Accounts.
• Deal acquisition for monthly and event-based campaigns.
• Monitoring of logistics performance on a daily/weekly basis.
• Reducing Issue rate or fail rate.
• Work with internal cross-functional stakeholders to define requirements to deliver the strategies and develop tactical implementation plans, Manage cross-functional project plans, risks & issues, blockers & actions
• Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.
• Maintain visibility and communication across & report on progress to the management team.
• Additional tasks/projects as they arise.

• 1.5 years of account directorship experience
• Negotiations and communications Skills
• Presentations and business reviews skills
• Knowledge of food and operational costings

• A little About Us:
• We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
• We love people who can develop things from scratch, own them and then work on improving them.
• We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!