2,029 Account Management jobs in Pakistan

About the opportunity

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

Operational Support

• Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
• Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.

Vendor Onboarding

• Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.

SKU Management

• Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, and pricing accuracy.

What you need to be successful

• Bachelor's Degree in Business Administration or relevant.
• You have a good understanding of the retail landscape of Pakistan.
• Has an acute sense of responsibility and can take full ownership of the function.
• You have at least 1-2years’ experience in the relevant field.
• You are process-oriented and data-driven
• Experience with Microsoft Office, especially Excel, or Google equivalents
• Your knowledge of the internet and e-commerce sector is solid

Who we are

The pandas have embarked on an inspiring journey to serve “Meal for Every Table .” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Coordinator, Account Management ” and play your part in the “QCommerceDomain ” .

On this journey, you will report to“Lead, Account Management”.

What's in it for you

What does your playfield look like?

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.

Company Description

The pandas have embarked on an inspiring journey to serve “Meal for Every Table .” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Lead, Account Management ” and play your part in the “CommercialDomain ” .

On this journey, you will report to“Regional Manager, Account Management (South)”.

• Lead and manage a cluster of accounts across multiple zones, ensuring the achievement of commercial and operational KPIs.
• Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, such as quarterly results and annual forecasts.
• Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
• Track and manage the operational KPIs of the accounts.
• Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
• Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.

• Minimum of 4 years of experience in a similar role.
• Bachelor’s or Master's degree in Business Administrationor a related field.
• Strong communication and relationship-building skills.
• Ability to drive results across multiple KPIs.
• Strong analytical and problem-solving abilities.

What does your playfield look like?

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.

About the opportunity

• Lead and manage a cluster of accounts across multiple zones, ensuring the achievement of commercial and operational KPIs.
• Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, such as quarterly results and annual forecasts.
• Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
• Track and manage the operational KPIs of the accounts.
• Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
• Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.

What you need to be successful

• Minimum of 4 years of experience in a similar role.
• Bachelor’s or Master's degree in Business Administration or a related field.
• Strong communication and relationship-building skills.
• Ability to drive results across multiple KPIs.
• Strong analytical and problem-solving abilities.

Who we are

The pandas have embarked on an inspiring journey to serve “Meal for Every Table .” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Lead, Account Management ” and play your part in the “CommercialDomain .”

On this journey, you will report to “Regional Manager, Account Management (South)” .

What's in it for you

What does your playfield look like?

• We work in a flexible but fast-paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.

The pandas have embarked on an inspiring journey to serve “Meal for Every Table .” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Lead, Account Management ” and play your part in the “Commercial Domain ” .

On this journey, you will report to “Regional Manager, Account Management (South)”.

Job Description

• Lead and manage a cluster of accounts across multiple zones, ensuring the achievement of commercial and operational KPIs.
• Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, such as quarterly results and annual forecasts.
• Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
• Track and manage the operational KPIs of the accounts.
• Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
• Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.
  
  

• Minimum of 4 years of experience in a similar role.
• Bachelor’s or Master's degree in Business Administration or a related field.
• Strong communication and relationship-building skills.
• Ability to drive results across multiple KPIs.
• Strong analytical and problem-solving abilities.
  
  

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Get notified about new Account Management Specialist jobs in Karāchi, Sindh, Pakistan .

Karachi Division, Sindh, Pakistan 7 months ago

Karachi Division, Sindh, Pakistan 2 days ago

Karachi Division, Sindh, Pakistan 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About the opportunity

• Lead and manage a cluster of accounts across multiple zones, ensuring the achievement of commercial and operational KPIs.
• Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, such as quarterly results and annual forecasts.
• Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
• Track and manage the operational KPIs of the accounts.
• Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
• Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.

What you need to be successful

• Minimum of 4 years of experience in a similar role.
• Bachelor’s or Master's degree in Business Administration or a related field.
• Strong communication and relationship-building skills.
• Ability to drive results across multiple KPIs.
• Strong analytical and problem-solving abilities.

Who we are

The pandas have embarked on an inspiring journey to serve “Meal for Every Table .” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Lead, Account Management ” and play your part in the “CommercialDomain .”

On this journey, you will report to “Regional Manager, Account Management (South)” .

What's in it for you

What does your playfield look like?

• We work in a flexible but fast-paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.

Based in Lahore, Pakistan, this strategic role is crucial to i2c’s global operation. As the central hub of expertise and best practices, Lahore houses the majority of our subject matter experts and operational personnel.

The Director of Account Management will ensure effective global account management and design processes that set the standard for other account groups, promoting consistency and operational excellence. By leveraging innovative capabilities, standardized processes, and a collaborative environment, the ideal candidate will drive the development and dissemination of best practices across account groups and stakeholder departments, ensuring alignment with the company’s global objectives.

Night shift (5 PM to 2 AM)

KEY RESPONSIBILITIES

Leadership & Strategy

• Develop and execute strategies tailored to the specific needs of international clients.
• Align client engagement teams efforts with i2c’s global objectives.
• Drive thought leadership and innovation, fostering a culture of excellence in client management practices.

Operational Excellence

• Establish and monitor KPIs to measure performance and identify opportunities for optimization.
• Utilize Lahore’s extensive talent pool to implement and scale operational best practices.
• Build governance frameworks to ensure alignment with organizational standards, compliance, and efficiency.

Client Relationship Management

• Act as a trusted advisor for clients, maintaining strong relationships and addressing their evolving needs.
• Oversee seamless onboarding, integration, and ongoing management of accounts.
• Foster a client-centric approach, ensuring satisfaction and loyalty at every touchpoint.

Customer Experience Design

• Design and deliver exceptional customer experiences across all interaction channels, including email, phone, website, and in-person meetings.
• Develop self-service tools and resources to enhance customer engagement and satisfaction.
• Continuously gather customer feedback to refine strategies and processes.

Innovation & Collaboration

• Partner with cross-functional teams to innovate and optimize processes.
• Identify and adopt emerging technologies and tools that drive efficiency and client engagement.
• Promote knowledge sharing and training within the team to build organizational capabilities.

Performance & Reporting

• Build transparent reporting systems to track and communicate progress on key metrics.
• Regularly report outcomes and improvement areas to senior leadership.
• Proactively identify risks and develop mitigation strategies to protect client relationships.

REQUIREMENTS:

Education

• Bachelor’s degree in business, marketing, or a related field (Masters degree preferred).

Experience

• 10+ years in client engagement or account management, with a preference for SaaS or payments industry experience.
• 8+ years in leadership roles, managing remote or cross-functional teams.
• Proven ability to manage special need accounts and foster long-term client loyalty.

Knowledge, Skills & Personal Characteristics

• Exceptional communication, interpersonal, and negotiation skills.
• Strong analytical and problem-solving capabilities.
• Proficiency in English (native level), with knowledge of additional languages (e.g., French or Spanish) as a bonus.
• Familiarity with CRM systems, data analysis, and reporting tools.

Preferred Skills:

• Experience in a fast-paced, high-growth environment.
• Background in software, payments, or similar industries.
• Strong understanding of client engagement best practices and operational excellence.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Lead and manage a cluster of accounts across multiple cities, ensuring the achievement of commercial and operational KPIs.
• Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, such as quarterly results and annual forecasts.
• Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
• Track and manage the operational KPIs of the accounts.
• Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
• Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.
  
  

• Minimum of 5 years of experience in a similar role.
• Strong communication and relationship-building skills.
• Ability to drive results across multiple KPIs.
• Strong analytical and problem-solving abilities.
  
  

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Get notified about new Account Management Specialist jobs in Lahore, Punjab, Pakistan .

Lahore District, Punjab, Pakistan 32 minutes ago

Lahore District, Punjab, Pakistan 17 minutes ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About the opportunity

• Lead and manage a cluster of accounts across multiple cities, ensuring the achievement of commercial and operational KPIs.
• Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, such as quarterly results and annual forecasts.
• Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
• Track and manage the operational KPIs of the accounts.
• Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
• Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.

What you need to be successful

• Minimum of 5 years of experience in a similar role.
• Strong communication and relationship-building skills.
• Ability to drive results across multiple KPIs.
• Strong analytical and problem-solving abilities.

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's in it for you

What does your playfield look like?

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.

About the opportunity

• Lead and manage a cluster of accounts across multiple cities, ensuring the achievement of commercial and operational KPIs.
• Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
• Forecast and track key account metrics, such as quarterly results and annual forecasts.
• Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
• Track and manage the operational KPIs of the accounts.
• Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
• Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.

What you need to be successful

• Minimum of 5 years of experience in a similar role.
• Strong communication and relationship-building skills.
• Ability to drive results across multiple KPIs.
• Strong analytical and problem-solving abilities.

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's in it for you

What does your playfield look like?

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.