456 Senior Customer Service Roles jobs in Pakistan

We are looking for experienced and talented Male / Female Call Center Representatives / CSR and Sales Executives who have good communication skills for our night shift.

Our target market is Canada. Candidates should be hardworking, dedicated, and self-motivated. A good salary package is waiting for the right deserving candidate.

Prospective candidates must have:

1. Good English language skills
2. Preferably good typing skills
3. Ability to use computers, internet, MS Word, etc.
4. Sales experience preferred, with demonstrated success in an inside sales role
5. Preferably one year of experience working in the call center industry
6. Good communication skills
7. Strong interpersonal and customer service skills

Note: Flexible to work in Night Shift (8:00 PM - 5:00 AM), Monday to Friday only.

Basic Salary: Rs 25,000 to 60,000 in between + huge incentives + residuals on top of incentives + daily and weekly bonuses. Comfortable and safe working environment.

1. Good English language skills
2. Preferably good typing skills
3. Ability to use computers, internet, MS Word, etc.
4. Sales experience preferred, with demonstrated success in an inside sales role

Job Title: Customer Service Representative

Shift timings: 4 hours (7:00 PM to 11:00 PM)

Job Type: Part-time

Job Description:

We are seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives. As a CSR, you will play a crucial role in ensuring our customers receive exceptional service and support. We offer flexible timings to accommodate various schedules, making it an ideal opportunity for students and working professionals.

Responsibilities:

1. Answer incoming customer inquiries via phone in a timely and professional manner.
2. Provide accurate information about products, services, and company policies.
3. Resolve customer complaints and issues with patience and empathy.
4. Collaborate with other team members and departments to ensure customer satisfaction.
5. Continuously update knowledge of products, services, and industry trends.

What We Offer:

1. Flexible timings to accommodate various schedules.
2. Competitive pay rates.
3. Opportunities for career growth and development.
4. Supportive and collaborative work environment.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter. Please include "CSR - Flexible Timings" in the subject line. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.

Thank you for considering Lycan Communication as your potential employer. We look forward to reviewing your application!

Requirements:

1. Previous customer service experience is preferred but not required.
2. Excellent verbal and written communication skills.
3. Strong problem-solving and decision-making abilities.
4. Ability to work independently and as part of a team.
5. Proficient in using computer systems and customer service software.

Paragon Solution is a call center providing professional call center services to foreign clients and their customers worldwide, including the United Kingdom, Australia, and the USA. Established over 8 years ago, our company continues to grow and attract new clients. Due to recent expansion, we are looking for new staff to join our team!

This is a fast-paced position with high-volume call levels. You should be able to use a computer, solve problems, multitask, provide excellent customer service, and meet Key Performance Indicators.

• Friendly, safe, and supportive work environment
• Inbound Campaign (no cold calls)
• Ongoing training and coaching
• Attendance, QA, Fuel allowances, and overtime bonuses
• Rewards
• No discrimination

• Record and update customer information in the database
• Engage with clients professionally and listen actively to their concerns
• Provide support and solutions according to company policies
• Perform other duties as assigned

Type: Full-time

Salary: Rs55,000.00 - Rs75,000.00 per month

Requirements:

• Friendly and professional phone manner, basic technical and writing skills, and ability to learn industry-specific databases
• At least 1-2 years of experience in a customer-facing role
• Excellent written and verbal communication skills
• Strong time management and prioritization skills
• Quick learner with adaptability and value addition skills
• Optional: Include a cover letter and current resume. In your cover letter, explain how your skills match the role requirements

Location: Telecommunications, Rawalpindi, Pakistan

Practice Perfect Solutions and Services, Pakistan

Noah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.

Position: Call Center Agent (Sales)

Shift: Night (6 PM - 3 AM)

Salary: PKR 30,000 + 5000 Bonus + Comission on Sales

Requirements:

Prior experience in call centers (a plus but not mandatory)

Must be available for night shift

If you’re ready to grow with us, send your CV!

Job Types: Full-time, Contract, Fresher

Computer Skills:

Proficiency in using CRM software, Microsoft Office (Word, Excel, etc.), and email platforms.

Ability to manage data entry, update customer records, and handle online communication tools (chat, video calls).

Ability to Commute:

Flexibility in travel and reliable means of commuting.

Punctuality and time management for in-office or client visits if necessary.

Communication Skills:

Strong verbal and written communication to effectively engage with clients and colleagues.

Active listening to understand and address customer concerns or queries.

Persuasion and negotiation abilities for sales conversions.

Fluent English to interact with international clients, handle inquiries, and explain products/services.

Clear pronunciation, tone adjustment, and confident speaking for better customer engagement.

Outsourcing/Offshoring - Rawalpindi, Pakistan

New job vacancy for CSR (Customer Sales Representative) available for experienced and newly graduated and intermediate youth.

Flexible hours for both girls and boys.

Morning and evening timings are available:

MORNING TIMING: 10:30 AM TO 7 PM
EVENING TIMING: 3 PM TO 11 PM
NIGHT TIMING: 8 PM TO 4 AM

Requirements:

1. Candidate must have completed matriculation and intermediate.
2. Graduates and master's candidates with good experience will also be preferred.
3. Candidates with 1 year of experience in customer care services will be highly recommended.
4. Candidate must know how to handle clients on calls or through text messages.
5. Candidates with 1 year of call center experience will also be recommended.
6. Candidate must have good teamwork ability to manage different tasks assigned by the team leader or team head.
7. Candidate must be proficient in linguistic skills, with English being the preferred language.
8. Candidate must maintain a good attitude with co-workers.
9. Candidate must have a good sense of humor to understand market dynamics.