612 Senior Customer Service Roles jobs in Pakistan

We are looking for a
Customer Care & Sales Executive
to join our team in
Paragon City, Lahore
. The ideal candidate should be confident, professional, and customer-focused with strong English communication skills (both spoken and written).

Responsibilities:

• Handle customer calls, WhatsApp, and email inquiries professionally.
• Manage sales leads and provide accurate product/service information.
• Work on CRM (Customer Relationship Management) system to record and track customer interactions.
• Build and maintain strong client relationships.
• Support sales team in achieving monthly targets.

Requirements:

• Fluent in spoken and written English.
• Strong interpersonal and communication skills.
• Ability to work with CRM tools and computer applications.
• Prior experience in customer service or sales
  will be preferred.
• Positive attitude and willingness to learn.

Job Location:
Paragon City, Lahore

Salary Package:
30,000 PKR / month

Benefits:

• Training & career growth opportunities
• Friendly work environment

How to Apply:

Interested candidates can apply directly through Indeed or send their updated CV to

We are looking for a Customer Care & Sales Executive to join our team in Paragon City, Lahore. The ideal candidate should be confident, professional, and customer-focused with strong English communication skills (both spoken and written).

Responsibilities:

• Handle customer calls, WhatsApp, and email inquiries professionally.
• Manage sales leads and provide accurate product/service information.
• Work on CRM (Customer Relationship Management) system to record and track customer interactions.
• Build and maintain strong client relationships.
• Support sales team in achieving monthly targets.

Requirements:

• Fluent in spoken and written English.
• Strong interpersonal and communication skills.
• Ability to work with CRM tools and computer applications.
• Prior experience in customer service or sales will be preferred.
• Positive attitude and willingness to learn.

Job Location: Paragon City, Lahore

Salary Package: 30,000 PKR / month

Benefits:

• Training & career growth opportunities
• Friendly work environment

Job Type: Full-time

Pay: Rs30, Rs35,000.00 per month

Work Location: In person

Job Opportunity: Customer Care Executive (Premium Category)

Location: Lahore

We're looking for a dedicated and talented Customer Care Executive to join our premium service team. If you have a passion for delivering exceptional customer experiences, we want to hear from you

Salary & Benefits:

• Base Salary: PKR 45,000
• Commission: Up to PKR 15,000 based on performance
• Medical Insurance: Comprehensive coverage for your health
• Exclusive Internet Services: Enjoy additional perks
• Remote Work Option: Flexible, based on eligibility

Requirements:

• Education: Minimum Intermediate (Graduates preferred)
• Experience: At least 6 months in a call center (preference for international call center experience)
• Language Skills: Fluent English with excellent grammar and communication

Job Type: Full-time

Pay: Rs45, Rs60,000.00 per month

Work Location: In person

It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Seafreight Customer Care personnel support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers.

How you create impact

• Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction.
• Shipment Management: Qualification and entry of customer orders into the operational execution process
• Complaint Management
• Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
• Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
• Customer Data Management: Maintenance and integration of customer data in the KN systems
• Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)
• Reporting (creating, refining and reviewing reports)

What we would like you to bring

• Experience in either freight forwarding or transport planning with key focus on Sea Logistics
• Ability to understand and execute new processes
• Excellent knowledge of MS office features, especially excel
• Strong affinity with required customer quality standards
• Strong customer service orientation
• Excellent organisational skills and strong interpersonal skills

What's in it for you
At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact—on business, on customers, and on careers. Here's what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.

Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Location: Gulbarga 2 Building, Ahad Heights

Salary: 50,000 – 60,000 PKR per month

Gender: Male & Female

Education: Intermediate or above

Job Type: Full-time

We are looking for a Customer Care Representative to join our growing team at Ahad Heights, Gulbarga 2. The ideal candidate should have good English communication skills and a positive attitude toward customer service.

As a Customer Care Representative, you will be responsible for handling customer queries, providing accurate information, and ensuring a smooth and professional experience for every client. This position requires patience, confidence, and the ability to manage customer interactions effectively.

Key Responsibilities:

Communicate with customers via phone, email, or in person.

Provide accurate information about products and services.

Resolve customer complaints and issues efficiently.

Maintain detailed records of customer interactions.

Collaborate with team members to improve service quality.

Requirements:

Minimum Intermediate qualification.

Good command of English (spoken & written).

Basic computer knowledge.

Strong interpersonal and problem-solving skills.

Ability to work independently and in a team.

How to Apply:

Interested candidates can send their CVs or contact us directly for further details.

Marketing Manager Bilal)

Shift: Mid-Shift (In between 12PM - 12AM)

Job Description:

We are seeking motivated individuals to join our team as Customer Care Representative (CCR). This new role will help enhance the customer experience by greeting and assisting customers, providing information about our products and services, and collecting feedback to improve our offerings.

Key Responsibilities:

• Greet and welcome customers in a friendly and professional manner
• Provide clear information about our products and services
• Collect valuable customer feedback to improve service and product quality
• Assist customers with queries and ensure a positive experience

Requirements:

• Strong communication and interpersonal skills
• Previous experience in customer service preferred
• Ability to work independently and as part of a team
• Professional, approachable demeanor
• Flexible to work mid-shift hours

Job Type: Full-time

Pay: Rs45, Rs55,000.00 per month

Work Location: In person

Zero Beyond Purity is looking for a Customer Service Incharge to lead and enhance our customer support operations. This role is ideal for someone passionate about creating seamless customer experiences — from purchase to after-sales care.

Key Responsibilities:

Manage daily customer interactions through calls, emails, and messages.

Schedule and coordinate product deliveries and installations.

Arrange and monitor customer maintenance services and follow-ups.

Handle after-sales communication to ensure customer satisfaction and timely service.

Maintain accurate customer records and service reports.

Collaborate with logistics and technical teams for smooth operations.

Ensure every interaction aligns with the brand's promise of quality and care.

Requirements:

Qualification: Bachelor's degree in Business Administration, Management, or a related field.

Experience: 2–4 years in customer service, preferably in appliances, wellness, or technology sectors.

Skills: Excellent communication, organization, and problem-solving skills.

Location: Faizabad, Rawalpindi

Job Type: Full-time

Department: Customer Care Service

Job Summary:

We are looking for a female Customer Care Executive to handle customer inquiries and ensure a smooth service experience at our Faizabad bus terminal. The role involves both telephone and face-to-face interaction with passengers, requiring excellent communication skills, patience, and professionalism.

Key Responsibilities:

• Attend and respond to customer queries in person at the terminal and through phone calls or messages.
• Provide accurate information regarding schedules, fares, and company services.
• Maintain proper record of customer interactions and feedback.
• Coordinate with operations and ticketing teams to ensure smooth customer handling.
• Assist passengers with booking, rescheduling, or complaint resolution.
• Ensure a polite, respectful, and helpful attitude while representing the company.

Requirements:

• Education: Bachelor's degree (required).
• Experience: 6 months to 1 year in customer service or front desk (fresh candidates with strong communication skills may apply).
• Gender: Female (required).
• Location Preference: Candidates residing near Faizabad / Rawalpindi area.
• Skills:
• Excellent verbal communication in Urdu and English.
• Confident and professional in face-to-face interactions.
• Basic computer knowledge (MS Office, data entry, email handling).
• Strong interpersonal and problem-solving skills.

Job Types: Full-time, Fresher

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

Job Description:

We are hiring for Customer Care Executive for a well-reputed telecom company.

Key Responsibilties:

• Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.
• Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.
• Order processing: Taking customer orders, verifying details, and processing payments.
• Account management: Updating customer accounts with relevant information and changes.

Salary:

37K-45K (Performance based incentives)

Educational Requirement:

Minimum Graduation or Intermediate

Location :

Islamabad (Required)

Work Location: In person

Job Type: Full-time

Pay: Rs37, Rs45,000.00 per month

Location:

• Islamabad (Required)

Work Location: On the road