34 Customer Service Manager jobs in Karachi
Client Services Manager
Karachi, Sindh
Pioneer HR Consultant
Posted 8 days ago
Job Viewed
Job Description
Job Summary: To efficiently operate the account. Ensure timely delivery on all aspects from artwork to billings, leading to timely flow of meetings/work. PRIMARY RESPONSIBILITY
Initialing work Preparation of time table to ensure work comes forward on time Planning meetings and presentations, preparing and circulating the agenda Ensuring all records are kept and requisitions issued Preparation and understanding of creative/media briefs and submissions well in time Evaluating submissions from all departments against the brief Ensuring work is completed according to the time table Ability to anticipate deviations from normal processes and take corrective actions Responsible for all outputs on his/her accounts Control and report on all aspects to immediate boss Job Specification
KNOWLEDGE REQUIREMENT
Management graduate Thorough knowledge of the process involved in agency functioning Knowledge of the industry/client brands Knowledge of managing workflow Basic understanding of the functioning of support departments High on the learning curve ESSENTIAL SKILLS
Common sense and curiosity Excellent interpersonal skills (both within team and department) Communication skills Extremely organized Ability for parallel processing of jobs Presentation skills Negotiation skills Persuasion skills Information Technology and Services - Karachi, Pakistan
#J-18808-Ljbffr
Initialing work Preparation of time table to ensure work comes forward on time Planning meetings and presentations, preparing and circulating the agenda Ensuring all records are kept and requisitions issued Preparation and understanding of creative/media briefs and submissions well in time Evaluating submissions from all departments against the brief Ensuring work is completed according to the time table Ability to anticipate deviations from normal processes and take corrective actions Responsible for all outputs on his/her accounts Control and report on all aspects to immediate boss Job Specification
KNOWLEDGE REQUIREMENT
Management graduate Thorough knowledge of the process involved in agency functioning Knowledge of the industry/client brands Knowledge of managing workflow Basic understanding of the functioning of support departments High on the learning curve ESSENTIAL SKILLS
Common sense and curiosity Excellent interpersonal skills (both within team and department) Communication skills Extremely organized Ability for parallel processing of jobs Presentation skills Negotiation skills Persuasion skills Information Technology and Services - Karachi, Pakistan
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Client Services Manager
Karachi, Sindh
Nativ Global
Posted 26 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features. Position Overview
The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects. Position Overview
The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.
Responsibilities
Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement Identify opportunities for account growth and new business development and support the preparation of proposals and pitches Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client
Education
Bachelor’s degree in marketing, Business Administration, Communications, or a related field.
Experience
Minimum 2 years of experience in client services, and mainstream advertising agencies
Skills and Competencies
Can-do Attitude Strong communication and interpersonal skills Proven team management abilities A collaborative and proactive approach Client-focused mindset Excellent organizational and project management skills Proficiency in MS Office (Word, Excel, PowerPoint) Strategic thinking and problem-solving capabilities
Powered by JazzHR
x3nCr8FhkY Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Internet Publishing Referrals increase your chances of interviewing at Nativ Global by 2x Sign in to set job alerts for “Client Services Manager” roles.
Karachi Division, Sindh, Pakistan 3 months ago Assistant Manager, Strategic Account Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects. Position Overview
The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.
Responsibilities
Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement Identify opportunities for account growth and new business development and support the preparation of proposals and pitches Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client
Education
Bachelor’s degree in marketing, Business Administration, Communications, or a related field.
Experience
Minimum 2 years of experience in client services, and mainstream advertising agencies
Skills and Competencies
Can-do Attitude Strong communication and interpersonal skills Proven team management abilities A collaborative and proactive approach Client-focused mindset Excellent organizational and project management skills Proficiency in MS Office (Word, Excel, PowerPoint) Strategic thinking and problem-solving capabilities
Powered by JazzHR
x3nCr8FhkY Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development and Sales Industries Internet Publishing Referrals increase your chances of interviewing at Nativ Global by 2x Sign in to set job alerts for “Client Services Manager” roles.
Karachi Division, Sindh, Pakistan 3 months ago Assistant Manager, Strategic Account Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
JR. CLIENT SERVICES ANALYST
Karachi, Sindh
IQVIA
Posted 8 days ago
Job Viewed
Job Description
Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
- Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
- Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
- Follows IQVIA data verification protocols.
- Researches, analyzes and responds to client inquiries that are routine in nature.
- Provides support to team for client service meetings at customer sites.
- May produce ad-hoc studies on demand.
Qualifications
- Bachelor's Degree Req
- Two (2) years related work experience Req
- Experience in an IQVIA role preferred and pharmaceutical experience Pref
- Proficient in PC applications such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral)
- Demonstrate problem solving, analytical and strong customer service skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
- Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
- Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
- Follows IQVIA data verification protocols.
- Researches, analyzes and responds to client inquiries that are routine in nature.
- Provides support to team for client service meetings at customer sites.
- May produce ad-hoc studies on demand.
Qualifications
- Bachelor's Degree Req
- Two (2) years related work experience Req
- Experience in an IQVIA role preferred and pharmaceutical experience Pref
- Proficient in PC applications such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral)
- Demonstrate problem solving, analytical and strong customer service skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.
2
Assistant Manager Client Services
Karachi, Sindh
New City Paradise Lahore
Posted 1 day ago
Job Viewed
Job Description
Overview
Job Title:
Assistant Manager, Client Service Company:
New City Paradise, Lahore Location:
Onsite, DHA Phase 8 Job Type:
Full-Time About Us:
At New City Paradise, we are committed to providing exceptional service and creating memorable experiences for our clients. Key Responsibilities
Assist in managing client relationships and ensuring high levels of customer satisfaction. Support the Client Service Manager in developing and implementing client service strategies. Handle client inquiries and resolve issues promptly and effectively. Collaborate with various departments to ensure seamless service delivery. Monitor client feedback and suggest improvements for service enhancement. Qualifications
Bachelor’s degree in Business Administration or a related field. Minimum of 1 year of experience in a customer service or client relations role. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks. Proficiency in Microsoft Office Suite. Job Function
Job Function:
Business Development and Sales How to Apply
Please send your resume to
with the subject line "Assistant Manager, Client Service Application." We’ll not include generic boilerplate or non-relevant notices.
#J-18808-Ljbffr
Job Title:
Assistant Manager, Client Service Company:
New City Paradise, Lahore Location:
Onsite, DHA Phase 8 Job Type:
Full-Time About Us:
At New City Paradise, we are committed to providing exceptional service and creating memorable experiences for our clients. Key Responsibilities
Assist in managing client relationships and ensuring high levels of customer satisfaction. Support the Client Service Manager in developing and implementing client service strategies. Handle client inquiries and resolve issues promptly and effectively. Collaborate with various departments to ensure seamless service delivery. Monitor client feedback and suggest improvements for service enhancement. Qualifications
Bachelor’s degree in Business Administration or a related field. Minimum of 1 year of experience in a customer service or client relations role. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks. Proficiency in Microsoft Office Suite. Job Function
Job Function:
Business Development and Sales How to Apply
Please send your resume to
with the subject line "Assistant Manager, Client Service Application." We’ll not include generic boilerplate or non-relevant notices.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Relationship Manager / Client Services
Karachi, Sindh
Pak-Qatar Family Takaful Limited
Posted 8 days ago
Job Viewed
Job Description
Pak-Qatar Family Takaful Limited, Pakistan Responsibilities
Building and maintaining relationships with clients and key personnel within customer companies. Attending meetings with clients to build relationships with existing accounts. Escalating and resolving areas of concern as raised by clients. Achieving client relationship targets and KPI’s as set by the Head of Sales. Liaising with internal departments to ensure client needs are fulfilled effectively. Job Specification
Strong interpersonal skills and an ability to build rapport with customers.
#J-18808-Ljbffr
Building and maintaining relationships with clients and key personnel within customer companies. Attending meetings with clients to build relationships with existing accounts. Escalating and resolving areas of concern as raised by clients. Achieving client relationship targets and KPI’s as set by the Head of Sales. Liaising with internal departments to ensure client needs are fulfilled effectively. Job Specification
Strong interpersonal skills and an ability to build rapport with customers.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
JR. CLIENT SERVICES ANALYST
Karachi, Sindh
IQVIA
Posted 24 days ago
Job Viewed
Job Description
Job Overview Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions • Ensures the contract fulfillment to specifications of basic and routine reports for defined customers. • Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality. • Follows IQVIA data verification protocols. • Researches, analyzes and responds to client inquiries that are routine in nature. • Provides support to team for client service meetings at customer sites. • May produce ad-hoc studies on demand.
Qualifications • Bachelor's Degree Req • Two (2) years related work experience Req • Experience in an IQVIA role preferred and pharmaceutical experience Pref • Proficient in PC applications such as Excel • Ability to communicate effectively with various levels in the organization (written and oral) • Demonstrate problem solving, analytical and strong customer service skills IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide
. Learn more at
Essential Functions • Ensures the contract fulfillment to specifications of basic and routine reports for defined customers. • Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality. • Follows IQVIA data verification protocols. • Researches, analyzes and responds to client inquiries that are routine in nature. • Provides support to team for client service meetings at customer sites. • May produce ad-hoc studies on demand.
Qualifications • Bachelor's Degree Req • Two (2) years related work experience Req • Experience in an IQVIA role preferred and pharmaceutical experience Pref • Proficient in PC applications such as Excel • Ability to communicate effectively with various levels in the organization (written and oral) • Demonstrate problem solving, analytical and strong customer service skills IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide
. Learn more at
This advertiser has chosen not to accept applicants from your region.
5
Retail Operations & Client Services Manager
Karachi, Sindh
Wrap n Roll
Posted 11 days ago
Job Viewed
Job Description
Retail Operations & Client Services Manager
Bachelor's degree in Business Administration or related field Job Description: Retail Operations Associate at Wrap n Roll
Responsibilities:
Manage day-to-day retail operations and ensure smooth functioning of the store Monitor inventory levels, place orders, and conduct stock audits Provide exceptional customer service and address customer queries and complaints Train and supervise retail staff to achieve sales targets Assist in planning and executing marketing campaigns and promotional events Job Specification
Proven experience in retail operations with a minimum of 2 years in a design industry Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in Microsoft Office and inventory management software Ability to work in a fast-paced environment and handle multiple tasks simultaneously
#J-18808-Ljbffr
Bachelor's degree in Business Administration or related field Job Description: Retail Operations Associate at Wrap n Roll
Responsibilities:
Manage day-to-day retail operations and ensure smooth functioning of the store Monitor inventory levels, place orders, and conduct stock audits Provide exceptional customer service and address customer queries and complaints Train and supervise retail staff to achieve sales targets Assist in planning and executing marketing campaigns and promotional events Job Specification
Proven experience in retail operations with a minimum of 2 years in a design industry Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in Microsoft Office and inventory management software Ability to work in a fast-paced environment and handle multiple tasks simultaneously
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Customer service manager Jobs in Karachi !
6
Account Executive (Client Services) (Remote - Lahore)
Karachi, Sindh
Digitz Digitas
Posted 6 days ago
Job Viewed
Job Description
We’re Hiring – Account Executive - Client Services (Lahore / Remote) Digitz – Digitas is on the lookout for an Account Executive to join our vibrant Client Services team. If you’re passionate about digital marketing, love collaborating with creative minds, and can keep clients happy and campaigns on point — this role is for you! Position Title: Account Executive Department: Client Services Location: Lahore (Remote) Type of Position: Full-Time What You’ll Need to Bring to the Table: - A Bachelor’s degree in Communications, Marketing, or Business Admin - 1–2 years of experience in client servicing or digital marketing (agency experience is a big plus) - Strong communication and relationship-building skills - Ability to juggle multiple projects with tight deadlines - Sharp understanding of digital platforms and campaigns - A proactive, solution-oriented approach with a team player attitude What You’ll Be Doing: - Supporting the Client Services team in managing day-to-day account operations - Assisting in campaign planning, coordination, and execution - Communicating with clients to ensure deliverables are on track - Collaborating with creative, strategy, and media teams for seamless delivery - Monitoring campaign performance and preparing reports - Staying up-to-date with digital trends to add value to client strategies What You’ll Get in Return: - Market-competitive salary - The chance to work on exciting brands and campaigns - Remote-friendly setup (for Lahore) - Growth opportunities and career mentorship - A people-first, collaborative culture - Health insurance coverage - A fast-paced environment where no two days are the same Ready to grow your career? Send your resume to
Subject line: Account Executive - Client Services (Lahore / Remote) Let’s build amazing campaigns together!
#J-18808-Ljbffr
Subject line: Account Executive - Client Services (Lahore / Remote) Let’s build amazing campaigns together!
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Manager Customer Service (karachi)
Karachi, Sindh
Sabro
Posted 8 days ago
Job Viewed
Job Description
DAE RAC/B.E/B.Tech (Hons)/B.Sc Engineering Mechanical/Electrical or MBA having deep knowledge and experience of 05-06 years in all aspects of split/commercial Air-conditioning, Project Management, tendering, Costing/Drawing etc. Job Specification
An enthusiastic personality with leadership, team building, problem solving, good communication, and decision-making skills. Location:
Information Technology and Services - Islamabad, Pakistan About Us
Sabro Corporation was established in 1968 as the pioneer in the air conditioning market, specializing in advanced technology, excellent services, and a good reputation in the market. Sabro is dedicated to the design and production of high-quality air conditioning systems.
#J-18808-Ljbffr
An enthusiastic personality with leadership, team building, problem solving, good communication, and decision-making skills. Location:
Information Technology and Services - Islamabad, Pakistan About Us
Sabro Corporation was established in 1968 as the pioneer in the air conditioning market, specializing in advanced technology, excellent services, and a good reputation in the market. Sabro is dedicated to the design and production of high-quality air conditioning systems.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Client Support Manager
Karachi, Sindh
KB Grammar Academy
Posted 6 days ago
Job Viewed
Job Description
We are looking for a Client support manager for our newly established Recruitment and overseas visa assistance department.
You will be providing and assisting customer for their inquires relating student visa and migration services of overseas countries.
Job Specification
Analyze and resolve service issues promptly.
Inform management about complex client issues and resolutions.
Maintain client focused working environment for team.
Work in compliance with company policies and procedures.
Identify and develop new business opportunities with client contacts.
Utilize effective problem solving and time management skills in client service operations.
Assist in risk assessment and mitigation activities.
Develop process improvements to enhance service efficiency and effectiveness.
Provide assistance to less experienced staffs when needed.
Attend educational trainings and workshops for professional growth.
Provide support in new product development and enhancement activities
Information Technology and Services - Karachi, Pakistan
#J-18808-Ljbffr
You will be providing and assisting customer for their inquires relating student visa and migration services of overseas countries.
Job Specification
Analyze and resolve service issues promptly.
Inform management about complex client issues and resolutions.
Maintain client focused working environment for team.
Work in compliance with company policies and procedures.
Identify and develop new business opportunities with client contacts.
Utilize effective problem solving and time management skills in client service operations.
Assist in risk assessment and mitigation activities.
Develop process improvements to enhance service efficiency and effectiveness.
Provide assistance to less experienced staffs when needed.
Attend educational trainings and workshops for professional growth.
Provide support in new product development and enhancement activities
Information Technology and Services - Karachi, Pakistan
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9