236 Human Resources jobs in Lahore

Direct message the job poster from East Hire

East Hire is a fast-growing recruitment agency dedicated to connecting top talent with leading organizations. We pride ourselves on delivering exceptional service and building lasting relationships—both with our clients and our team.

Position Overview:

We’re seeking a proactive, strategic Human Resources Manager to lead all aspects of our HR function. You will partner with leadership to shape our people strategy, ensure compliance, and foster a positive, high-performance culture.

Key Responsibilities

• Talent Acquisition & Onboarding
• Design and execute full-cycle recruitment for both internal hires and agency roles
• Develop and maintain an engaging onboarding program to accelerate new-hire ramp-up
• Employee Relations & Engagement
• Act as a trusted advisor to employees and managers on performance, conflict resolution, and policy interpretation
• Plan and facilitate regular engagement surveys, events, and recognition programs
• Performance Management
• Implement goal-setting and performance review processes that drive accountability and growth
• Coach managers on effective feedback and development planning
• Oversee benefits administration, annual compensation reviews, and market benchmarking
• Recommend enhancements to keep our offerings competitive
• Maintain up-to-date HR policies and ensure adherence to federal, state, and local regulations
• Lead investigations and guide corrective actions when necessary
• Learning & Development
• Identify skill gaps and coordinate training initiatives, workshops, and mentorship programs
• Track program effectiveness and ROI

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5+ years of progressive HR experience, with at least 2 years in a managerial or leadership role
• Strong knowledge of employment laws and best practices
• Proven track record in talent acquisition, performance management, and employee engagement
• Excellent interpersonal, coaching, and conflict-resolution skills
• Proficient with HRIS systems and MS Office; experience with Applicant Tracking Systems (ATS) a plus

What We Offer

• Competitive salary (Rs60k - Rs80k)
• Free Transport for Females living within 50km radius or Travel Allowance.
• Professional development budget and ongoing learning opportunities
• A collaborative, supportive culture where your ideas matter

HOURS ARE 5:30PM TO 2:00AM

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Human Resources Services

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Our growing firm is in need of a talented and experienced writer and researcher to craft and edit content for our digital platforms. The main goal of this role is to generate, nurture and convert leads through informative and engaging content. The ideal candidate will be an expert wordsmith and storyteller that can showcase our products' value in a compelling way. The successful applicant will be a team player that's ready to give and receive feedback. You should be a stickler for meeting deadlines and great at multi-tasking, as we balance multiple projects at once. Preference will be given to those with experience in online writing and knowledge of content marketing.

Responsibilities and Duties:

• Create content campaigns that align with marketing objectives and company goals.
• Produce, edit and customize content for all our platforms, including our website, LinkedIn, Data Privacy forums, and Facebook.
• Engage potential customers on these platforms.
• Perform online and on-the-ground primary research for blog posts, articles, guides, and other content.
• Work with the marketing team to analyze content performance metrics, such as total attention time, click-through rate, and social following growth, and apply those insights to improve existing content and develop better content ideas for the future.

Qualifications and Skills:

• Ability to research and learn. Excellent overall writing skills in a number of different styles/tones, impeccable spelling, and grammar.
• A passionate learner of Cybersecurity and Data Privacy regulations.
• Excellent teamwork, communication, and organizational skills.
• Experience working with WordPress, online marketing, and lead generation.
• High comprehension of software like Microsoft Word and Google Docs.
• 2 years freelance or agency writing experience.
• Degree in English, Creative Writing, Journalism, or related field.

Information Technology and Services - Lahore, Pakistan

IMMEDIATE START. Home Based Work from Home.

We are currently looking for outstanding individuals to join our growing team. We are a small but rapidly growing company with a friendly but focused team.

Positions available: Part-Time / Full-Time. All training will be provided.

Job Description Summary:

1. Creating and managing product listings on eBay & Amazon and on other online sales channels.
2. Responsible for customer service queries via e-mail or phone regarding products and orders.
3. Undertake new stock entry and maintain accurate stock levels.

Responsibilities:

1. Taking professional pictures of products, editing, and uploading on eBay / Amazon / Company website.
2. Ensuring all products are clearly listed with features, benefits, and detailed descriptions for each item.
3. Reviewing product listings and amending detailed descriptions as necessary.
4. Replying to customer queries.
5. Printing posting labels and keeping tracking records.
6. Maintaining inventory of stock.
7. Conducting regular price checks to ensure our prices remain competitive.
8. Researching and responding to competitor activity/pricing to protect/enhance market share.
9. Keeping each marketplace updated with all the latest products and promotions.
10. Managing logistics of inbound stock from suppliers.

The ideal candidate will demonstrate the following skills:

• Great attention to detail.
• Basic to advanced Photoshop or other photo-editing skills.
• Excellent English communication skills - both written and verbal.
• Proficiency in MS Excel.
• Competent use of Word / Excel / Internet.
• Understanding of online sales strategies.
• Ability to work on your own initiative and as part of a team.
• Good time management skills.

Please send a CV with a covering note explaining why you would be suitable for the role. If you display signs of reactiveness and flexibility, please apply today by submitting your CV. In return, we offer a challenging, rewarding role in a friendly working environment with the opportunity to progress and grow.

If you believe you have some of the skills listed above or are an expert in one, you can apply. We are looking for around 5/6 people at the moment.

No degree is required as long as you possess the skills to perform this job properly. If you are experienced and good at your job, we might promote you to manager level.

We are looking for a hard-working person who wants to achieve something in life and make their dreams come true.

You should have some experience in listings or be a quick learner. All training will be provided, and we need fast learners who can work independently.

Job Types: Full-time, Part-time, Internship, New-Grad

Salary: Rs40.00 to Rs150,000.00 /month

Please, no time wasters; only apply if you can work from home independently.

• Great Opportunity Knocking At the Doors for Fresh Graduates
• We require some fresh and good English Speaking candidates for our American inbound campaigns.
• We are offering very handsome salary packages along with impressive commissions and bonuses.
• If you need a job at urgent basis, & got tired from applying in several places, this is best opportunity for you guys.
• He or she should have sound knowledge about call center that how they operates.
• He or she should have good personality to work with other staff, and should be a team player.
• He or she should have impressive English language speaking & listening skills.
• He or she should be able to work in flexible timings at evening Shift from 6:00 pm to 3:00 am.

No Interview Fees

No Hiring Fees

No Training Fees

No Registration Fees

We are not consultants, we hire people only for our own company and our own projects and we do not charge anything to anyone.

Note: Please bring your latest CV and all relevant documents.

Job Types: Full-time, Part-time, Contract, Fresher

Salary: From Rs100,000.00 per month

Expected hours: 56 per week

Ability to Commute:

• Lahore (Required)

Ability to Relocate:

• Lahore: Relocate before starting work (Required)

Proactive: Instead of waiting for customers to reach out to you, it can be helpful to offer help or recommendations before they ask or contact them first if you’re aware of an issue.

Personalized: Providing great customer service means knowing who your customers are and what they want. In order to find out what your customers needs, you can ask questions, use social media and conduct surveys to gather valuable insight.

Convenient: Give your customers several options for getting the service they need so they can reach out in their preferred channel of communication. You can work with customers in person, over the phone or online through email, chat or social media direct messages.

Competent: It’s important for you to be very knowledgeable about your company and the products and services it provides so you can appropriately help your customers as issues arise.

Industry: Information Technology and Services - Lahore, Pakistan

Enigma Global Solutions
Call Center Representative Opportunities

Kickstart your career with Enigma Global Solutions! Whether you’re a fresh graduate or an experienced professional, we offer a rewarding opportunity with competitive salary and benefits.

Responsibilities:
Handle inbound and outbound customer calls efficiently.

Provide accurate information, resolve queries, and address complaints promptly.

Achieve individual and team performance targets.

Requirements:
Excellent communication skills in English.

Previous call center or customer service experience preferred but not mandatory.

Fresh candidates are encouraged to apply.

Ability to work night shifts.

Why Join Us?
Competitive salary package.

Supportive work environment with growth opportunities.

Convenient office location.

Job Type: Full-time
Salary: Rs 35,000 – Rs 80,000 per month

Requirements:
Excellent communication skills in English.

Previous call center or customer service experience preferred but not mandatory.

Fresh candidates are encouraged to apply.

Ability to work night shifts.

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Direct message the job poster from Core Edge Solutions

Core Edge Solutions (Pvt.) Ltd. is a US-based company seeking a highly motivated and results-driven Customer Support Representative to join our team. The Customer Support Representative (Inbound Calls) will be responsible for answering customer inquiries, resolving concerns, and ensuring a high level of satisfaction. The ideal candidate will have excellent communication skills, be patient and empathetic, and possess strong problem-solving abilities.

This is an onsite job with night shift hours from 8:00 PM to 6:00 AM . From Monday to Saturday

Location: Gulberg 3, Lahore

Key Responsibilities:

• Answer inbound customer calls in a timely and professional manner.
• Provide accurate information and assist with customer inquiries, issues, and requests.
• Resolve customer complaints or issues by identifying the cause, offering solutions, and following up on resolutions.
• Process orders, returns, and exchanges when necessary.
• Document and update customer information and interactions in the database.
• Maintain a high level of product knowledge to accurately assist customers.
• Meet or exceed individual and team performance metrics (e.g., call handling time, customer satisfaction scores).
• Escalate complex or unresolved issues to the appropriate department or supervisor.
• Maintain a positive and professional attitude while interacting with customers.
• Handle high call volumes efficiently and effectively while ensuring customer satisfaction.
• Follow company policies and procedures for handling inquiries and resolving issues.

Qualifications:

• Must have a US accent
• Previous customer service experience, especially in an inbound call center environment, is a plus.
• Excellent communication skills, both verbal and written.
• Strong listening and problem-solving skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer proficiency and familiarity with customer service software.
• Strong attention to detail and organizational skills.
• Ability to handle customer complaints with professionalism and empathy.
• A positive attitude and team-oriented mindset.
• IT System Custom Software Development

Employment Type

• Full-time

• Seniority level Entry level

• Employment type Full-time
• Industries IT System Custom Software Development

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The Client Service Manager will supervise different sites located within Karachi and will be responsible for the overall direction, coordination, and evaluation of the staff and the department; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

DETAIL OF RESPONSIBILITIES:

1. Respond to customer enquiries promptly.
2. Work with internal departments for service requirements and enquiries, and give instructions accordingly to ensure that the job can be done in time and accurately.
3. Understand customer's needs and identify opportunities for improving the product solution, increasing utilization and optimizing channel usage.
4. Responsible for achieving the standards of quality.
5. Review service performance with internal departments and clients and generate ways to continuously improve service level standards.
6. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
7. Provide all necessary billing information in a timely and accurate fashion to clients and ensure that payments are made on time.
8. Hold all departmental staff (CSD) accountable for quality and production, and initiate necessary encouragement/disciplinary actions.
9. Facilitate improved working relationships with government agencies.
10. Communicate company expectations and goals to all site staff and hold each site accountable for meeting those goals.
11. Track and report productivity for weekly and monthly reporting.
12. Communicate regularly with staff and management regarding problems and rectify them promptly.
13. Schedule routine visits to client sites to ensure quality and maintenance.
14. Maintain a high level of internal and external customer service for the department.
15. Assist in new business start-up processes as needed.

- Capable of handling complaints and all relevant administrative issues.
- Must be very customer-focused, proactive, and service-oriented.
- Excellent communication and interpersonal skills.
- Ability to meet deadlines.
- Can work late hours.
- Requires frequent traveling.
- Ability to develop a team on professional lines.
- Fluency in both spoken and written English.
- Computer literate.

As a Customer Service Agent, you'll provide top-notch support, resolving customer inquiries and issues with efficiency and a smile.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat.
2. Resolve customer issues and document interactions.
3. Maintain product knowledge and offer recommendations.
4. Collaborate with teams to address complex issues.

Qualifications:

1. Problem-solving ability.
2. Basic computer skills.
3. Flexibility for shifts, including weekends.

Join us and help us deliver exceptional service to our valued customers!

Required Skills for Customer Service Job:

1. Communication Skills: Excellent verbal and written communication skills are crucial for effectively interacting with customers and colleagues.
2. Empathy: The ability to understand and empathize with customers' needs and concerns, showing genuine care and concern.
3. Problem-Solving: Strong problem-solving skills to identify issues, find solutions, and ensure customer satisfaction.
4. Patience: Patience is key when dealing with challenging or upset customers. Remaining calm and composed is essential.
5. Product Knowledge: Thorough knowledge of the company's products or services to provide accurate information and assistance to customers.
6. Active Listening: The capacity to listen actively to customer inquiries, concerns, and feedback and respond appropriately.
7. Time Management: Effective time management to handle multiple customer inquiries and tasks efficiently.
8. Adaptability: The ability to adapt to changing customer needs and a dynamic work environment.
9. Conflict Resolution: Skills to de-escalate conflicts and find resolutions that satisfy customers and align with company policies.
10. Teamwork: Collaboration with colleagues and other departments to ensure customer issues are resolved promptly.
11. Technical Proficiency: Basic technical skills to navigate customer support tools, CRM systems, and troubleshoot common customer issues.
12. Proficiency in Microsoft Excel and Microsoft Word:
13. Microsoft Excel:
1. Data Entry: Proficiency in entering and organizing data in Excel spreadsheets.
2. Formulas and Functions: Ability to use basic formulas and functions for calculations and data analysis.
3. Data Visualization: Creating simple charts and graphs to present data visually.
4. Data Sorting and Filtering: Sorting and filtering data for analysis and reporting.
14. Microsoft Word:
1. Document Creation: Creating and formatting documents, including letters, reports, and memos.
2. Editing and Proofreading: Reviewing and editing documents for accuracy and clarity.
3. Formatting Skills: Ability to format text, apply styles, and use headers and footers.
4. Collaboration: Using features like track changes and comments for collaborative document editing.

- Conduct analysis to determine staffing numbers, skills and needs to meet the organization's objectives;- Analyze the skills and qualities required for each particular job and develop TOR's;- Advertise staff vacancies, assess applications, interview applicants, give selection tests, prepare reports and make recommendations to management about staff appointments;- Maintain the personal records of employees on matters such as wages, superannuation, leave and training, and prepare associated management reports;- Training Needs Assessment & staff training & Development;- Use a number of management information systems to record, maintain, plan and manage the organization's human resources;- Provide advice and information to management and employees on HR policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programs;- Advise employees on work matters, career development, personal problems;- Any other assignment given by the Chairperson time to time.

Excellent communication & presentation skills are required.Be able to write & speak English fluently.Candidate should be proactive having strong knowledge of developing & implementing policies.Should also have command in Microsoft Office.Excellent Leadership skills are a must. Should be a proactive and go-getter.Should have exposure to administrative tasks.

Information Technology and Services - Lahore, Pakistan