129 Customer Service jobs in Karachi

Job description:

NOTE :

• This job posting is only for females who are into sales & marketing .
• Only 25+ Age matured females required .

ABOUT US :

We the Newyork Capital Funds are USA based Invesment company who are authorized legally from FBR , SCEP , CDC & IRS.

we empower individuals and institutions to grow their wealth through smart, strategic investments. As a trusted leader in the financial services sector, we offer a range of investment solutions in USA from Food chain sector and Retails stores to our own diamond brand LUXE. We're expanding our team and looking for a dynamic Sales & Marketing Officer to help us grow our client base and deliver exceptional investment opportunities.

Position Overview:

We are looking for energetic and results-driven mature( FEMALES) Sales & Customer Marketing Representatives to join our growing team. This role is perfect for women with a passion for sales, marketing, and relationship-building. You'll be responsible for reaching out to high-profile clients, including doctors, to set appointments, market our services, and close deals.

Key Responsibilities:

• Outbound Calling: Contact doctors, medical professionals, and other high-net-worth individuals to introduce our investment solutions and set appointments.
• Client Relationship Management: Develop and maintain strong relationships with clients, ensuring they feel informed, valued, and supported.
• Sales & Marketing: Promote our business offerings, highlight the benefits, and answer any questions potential clients may have.
• Appointment Setting: Schedule calls, meetings, or consultations between clients and our senior investment team members.
• Deal Closure: Work to finalize agreements, providing exceptional customer service and guiding clients through the process.

Qualifications:

• Female candidates preferred (as the role requires targeted customer engagement and outreach to specific demographics).
• Proven experience in sales, telemarketing, or customer marketing (experience in investment or financial services is a plus).
• Strong communication skills, with the ability to effectively engage and build relationships over the phone and through email.
• Confident, persuasive, and goal-oriented mindset.
• Organized and able to multitask in a fast-paced environment.
• A passion for helping others make smart financial decisions.

What We Offer :

Competitive Basic salary with performance-based Exceptional bonuses.

Comprehensive training and career development support.

Access to a wide range of investment products and resources.

Collaborative and growth-oriented work environment.

How to Apply :

Send your resume to our phone whatsapp number : ,,

OFFICE LOCATION :

OFFICE NO (201), SECOND FLOOR PLOT NO 23/D - OPPOSITE IBEX TOWER 2 , SHEHBAAZ COMMERCIAL LANE NO-04 - DHA PHASE 06 ( KHI )

Job Type: Full-time

Pay: Rs40, Rs80,000.00 per month

Work Location: In person

Customer Service Representative

We are looking for a Customer Service Representative to join our dynamic team If you are passionate about providing excellent customer support and have experience in customer service, we want to hear from you. Join us for a fulfilling and rewarding career with excellent growth opportunities.

Key Responsibilities:

• Answer customer queries and resolve issues efficiently through multiple platforms (Phone, Email, Chat).
• Provide exceptional service and ensure high customer satisfaction at all times.
• Handle inquiries and complaints with professionalism, patience, and understanding.
• Assist customers with product information, billing, and troubleshooting.

Monday to Saturday: 12:00 PM to 9:00 PM (9-hour shifts).

Salary Rs 25000 per month and incentives

Location Main Tariq road

Share your cv at

Job Type: Full-time

Pay: Rs25,000.00 per month

Work Location: In person

Position: Customer Service Representative

Position Overview:

We are looking for a motivated Customer Service Representative with a focus on Excellent English Communication Skills and preferably U.S market experience. The ideal candidate will play a crucial role in managing customer inquiries, driving sales, and ensuring overall customer satisfaction.

Key Responsibilities:

1. Customer Engagement:

• Respond promptly to customer inquiries via phone, email, and chat.
• Provide product information, answer questions, and assist customers through the purchasing process.

2. Sales Generation:

• Actively promote and upsell products to maximize sales opportunities.
• Meet and exceed monthly sales targets and key performance indicators.

3. Marketplace Expertise:

• Leverage knowledge of e-commerce platforms like Amazon and eBay is a plus, to optimize sales strategies.
• Stay informed about industry trends and competitor activities.

4. Order Processing:

• Efficiently process customer orders and coordinate with internal teams for timely fulfillment.
• Address and resolve any issues related to orders, shipping, and returns.

Qualifications:

• Excellent English communication skills (verbal and written).
• Previous experience in customer sales, with a preference for U.S market experience.
• Strong interpersonal and negotiation skills.
• Familiarity with e-commerce platforms, particularly Amazon and eBay.
• Proactive attitude and ability to work in a fast-paced environment.

Company's perks:

1- Industry competitive salary

2- Family Health Insurance Facility

3- Dynamic and collaborative work environment.

4- Paid Leaves

5- Opportunities for professional development and career growth.

Other information:

Job Timings: 06:00 PM - 03:00 AM OR 9 PM - 6 AM (Mon - Friday) On-site

Office Location: Nazimabad # 3, Karachi, Pakistan

Job Type: Full-time

Job Type: Full-time

Pay: Up to Rs100,000.00 per month

Work Location: In person

Hiring Alert We are looking for Customer Support Representatives dedicated to long-term roles for our USA-based Travel Club Campaign.

Location: Gulshan-e-Iqbal, 13B, Main Baitul Mukarram Masjid.

Evening Shift: 5:45 PM to 12:00 AM (limited seats)

Compensation: Fixed Salary: 40,000 PKR

Commissions & Bonuses: Daily, weekly, and monthly incentives available—earn up to 80,000 PKR per month.

Additional Benefits: Year-end paid holidays and other perks.

Requirements:

Age Limit: 16 to 35 years

English Fluency is a must

Dedication, regularity, and punctuality are essential;

we're looking for committed individuals.

No Sales target, Just Lead Generation

Walk-in Interview

Details: Timings: 7 PM to 11 PM

Contact: WhatsApp us at:

Both males and females are encouraged to apply. Join us for a rewarding and stable career

Job Type: Part-time

Pay: Rs40, Rs50,000.00 per month

Expected hours: 36 per week

Work Location: In person

We are looking for a Customer Service Representative to join our Karachi office. This is a permanent, in-house position for Karachi residents only.

Candidates with e-commerce experience and knowledge of photography or filmmaking equipment will have a strong advantage and great potential for future growth.

Key Responsibilities:

• Order confirmation and coordination
• Handling support tickets and customer calls
• Tracking orders with courier companies
• Managing customer feedback
• Sharing dispatch details with customers
• Handling inbound customer inquiries

Job Type: Full-time

Pay: Rs20, Rs30,000.00 per month

Work Location: In person

Customer Service Responsibilities list:

• Manage incoming phone calls
• Conducting order confirmation calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Handling Walk-in customers

Requirements and skills

• Proven customer support experience or experience as a Client Service Representative
• Fluent in Spoken and written english
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• FSC or above

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Intermediate (Preferred)

Experience:

• International Campign: 1 year (Required)
• CSR: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Job Title: Customer Support Representative (E-commerce Industry)

Location: North Nazimabad, Block A, Karachi

Job Type: Full-Time

Short Summary:

We are looking for a dedicated and responsible Customer Support Representative for our E-commerce business. This is a non-target-based, full-time office job. The main responsibilities include calling customers for order confirmation, verifying parcel deliveries, and handling customer queries on incoming calls.

Key Responsibilities:

• Make outgoing calls to customers for order confirmation.
• Call customers to confirm parcel delivery status (received or not).
• Handle customer queries and complaints on incoming calls.
• Update records and order status using MS Excel / Google Sheets.
• Coordinate with the warehouse and courier teams for timely delivery updates.
• Maintain polite and professional communication with customers at all times.
• Follow company guidelines and work closely with team members for smooth operations.
• Support during busy days and overtime will be provided if workload increases.

Requirements:

• Minimum Education: Intermediate (FA / FSc / ICS / ICom or equivalent).
• Basic knowledge of MS Excel or Google Spreadsheets is a must.
• Good communication skills in Urdu and basic English.
• No transport provided by the company.
• Minimum 1 Year Experience of call Center

Office Timing:

• Monday to Saturday
• 10:00 AM to 7:30 PM
• Overtime provided during high workload days.

Other Details:

• Fixed Salary
• Commission
• Not a target-based job
• Performance-based increment possible after 3 months

Job Types: Full-time, Fresher

Pay: Rs18, Rs22,500.00 per month

Experience:

• Calling: 1 year (Required)

Work Location: In person

Position: Customer Service Representative

Experience: Minimum 1 year

Location: Tariq Road, Karachi

About the Role:

We are looking for a Customer Service Representative to join our team at Sahane. The ideal candidate will be responsible for providing excellent customer support, managing inquiries, and ensuring a positive customer experience both online and in-store.

Key Responsibilities:

• Handle customer inquiries via phone, WhatsApp, email, and social media.
• Provide accurate information regarding products, prices, and order status.
• Coordinate with internal departments to resolve customer issues promptly.
• Maintain records of customer interactions and follow up as needed.
• Handle exchanges, complaints, and after-sales support professionally.

Requirements:

• Minimum 1 year of customer service experience, preferably in retail or e-commerce.
• Excellent communication and problem-solving skills.
• Strong command of English and Urdu.
• Proficient in MS Office and comfortable using online platforms.
• Positive attitude, patience, and the ability to handle pressure.

Working Hours: Full-time (on-site at Tariq Road, Karachi)

Kindly send relevant resumes at & with the subject "Customer Support Representative"

Job Type: Full-time

Pay: Rs30, Rs65,000.00 per month

Work Location: In person

We are seeking a dynamic and results-driven (Females) Customer Service Representative to join our UAE-based real estate team while operating remotely from Karachi, Pakistan. The Customer Service Representative will serve as the first point of contact for clients, ensuring professional communication, resolving concerns, and supporting our client's UAE operations. This role requires excellent interpersonal skills, strong attention to detail, and the ability to manage client interactions effectively.

Key Responsibilities

• Handle inbound and outbound calls, emails, and chat to assist clients.
• Provide accurate and timely information about projects, services, and payments.
• Maintain and update customer records in CRM systems.
• Coordinate with UAE-based Sales, Finance, and Operations teams for issue resolution.
• Address client concerns promptly and escalate complex cases when needed.
• Document all interactions and ensure proper follow-up.
• Build positive client relationships and ensure a high level of customer satisfaction.

Qualifications & Skills

• Bachelor's degree (preferred).
• Prior experience in customer service, call center, or client support roles (real estate experience is an advantage).
• Excellent communication skills in English (Arabic knowledge is a plus).
• Strong problem-solving and interpersonal skills.
• Proficiency in MS Office and CRM software.
• Ability to multitask and work in a fast-paced environment.

What We Offer

• Competitive salary package (in PKR).
• Professional office environment in Karachi.
• Exposure to international real estate operations.
• Career growth and development opportunities.

Note:

Qualified Female Candidates will be contacted first.

Job Type: Full-time

Pay: Rs60, Rs100,000.00 per month

Experience:

• Property Selling: 2 years (Preferred)

Work Location: In person