Customer Support Specialist

Karachi, Sindh Ever Green Traveling

Posted 2 days ago

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Job Description

Customer Support Specialist
Ever Green Traveling, Pakistan

Join us as a CUSTOMER SUPPORT EXECUTIVE

Job Description:
Manage Inbound Calls (No Sales - No Target).
Respond Promptly to customer inquiries.
Handle and resolve customer complaints.

Skills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.

A chance to earn a handsome salary, bonus, commission, and other benefits.

Location: Gulshan-e-Iqbal, Karachi

Drop your updated resumes now.

Job Specification

Skills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.

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Customer Support Specialist

Karachi, Sindh Buono Private Limited

Posted 2 days ago

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Job Description

JD Customer Support Specialist (CSP):

Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers’ requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training program to ensure a solid understanding of the company’s concepts, products, practices, and procedures. Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player, and be motivated to achieve a rewarding career within the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.

Responsibilities:
  1. Accurately enter customer sales orders, quotes, and returns
  2. Address basic technical support questions
  3. Receive inbound calls and respond to calls as appropriate
  4. Promptly resolve customer service issues to the customer’s satisfaction per company procedures and standards
  5. Create and maintain customer accounts in the database
  6. Perform administrative duties, reports, and special projects associated with Customer Support
Job Specification

Requirements:

  1. Associate’s Degree or 2 years work experience in Customer Support
  2. Impeccable Attention to Detail with Strong Organizational Skills
  3. Exceptional Communication Skills and Professional Presence
  4. Innovative Problem Solver, Results minded and Solution focused
  5. Effective Team Player with the ability to Work Independently
  6. Strong keyboarding skills
  7. Proficient in MS Office

Information Technology and Services - Karachi, Pakistan

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Customer Support Specialist

Karachi, Sindh Acutis Diagnostics

Posted 2 days ago

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Job Description

Acutis Diagnostics is a company known for its commitment to laboratory medicine, specializing in clinical toxicology and breakthrough branded molecular diagnosis. Role Description

Remote

role for a Customer Support Specialist at Acutis Diagnostics. The Customer Support Specialist will be responsible for providing support to clients, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to troubleshoot issues effectively on a day-to-day basis. Responsibilities

Provide client support, ensuring customer satisfaction and effective resolution of inquiries. Offer technical support and troubleshoot issues using analytical skills. Collaborate with team members to address customer needs and improve service delivery. Qualifications

Customer Support and Interpersonal Skills Customer Satisfaction and Technical Support abilities Analytical Skills for effective issue resolution Excellent communication skills, both written and verbal Ability to work collaboratively in a team and independently Experience in a healthcare or laboratory environment is a plus Bachelor's degree in a relevant field or equivalent experience Seniority level

Entry level Employment type

Full-time Industries

Hospitals and Health Care Location: Remote (Pakistan-based applicants preferred).

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Customer Support Specialist

Karachi, Sindh Ibex

Posted 3 days ago

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Job Description

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Location:

Karachi, Lahore & Islamabad Salary:

Up to PKR 55,000 Working Hours:

9 Job Shift:

Rotational Key Responsibilities:

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. Collaborate and build relationships with customers to strengthen service competitiveness. Communicate timely back to customers, track and resolve any issues regarding the service. Contribute to customer development role. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score. Job Specification:

O Levels/Matric or above. Age limit: 18-45. Excellent command over English, with good American or Neutral accent. Proficiency with MS Office particularly MS Excel. Flexibility & Adaptability. Customer-centric attitude. Emotional Intelligence and Critical Thinking. Self-motivated, assertive and responsive.

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Customer Support Specialist

Karachi, Sindh Jamah

Posted 8 days ago

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Job Description

We’re on the hunt for a Customer Support Specialist who thrives on helping others, solving problems, and delivering an excellent customer experience. You’ll play a pivotal role in representing Jamah’s brand and ensuring customer satisfaction for D2C clients. Responsibilities

Respond to customer queries across chat, email, and ticketing platforms Collaborate with AI systems to enhance response accuracy Track, document, and report customer feedback for continuous improvement Resolve support issues with empathy and efficiency Work closely with cross-functional teams to improve customer workflows Qualifications

Exceptional written and verbal communication skills Strong problem-solving skills and ability to think on your feet Customer support experience preferred, but not required Tech-savvy with the ability to quickly learn new tools and systems A team player with a positive, can-do attitude Flexible remote work options Access to tools and training to enhance your career A supportive team that values your input Paid time off and wellness days Opportunities for career growth and learning About Us

At Jamah, we’re bridging the gap between AI and human connection to provide world-class customer support solutions for D2C brands. We believe in fostering a culture of innovation and collaboration to drive results. How to Apply

Think you’re the perfect fit? Click the button below to fill out our application form and tell us why you’d be a great addition to Jamah.

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Customer Support Specialist

Karachi, Sindh Buono Private Limited

Posted 8 days ago

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Job Description

JD Customer Support Specialist (CSP): Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers’ requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training program to ensure a solid understanding of the company’s concepts, products, practices, and procedures. Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player, and be motivated to achieve a rewarding career within the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee. Responsibilities:

Accurately enter customer sales orders, quotes, and returns Address basic technical support questions Receive inbound calls and respond to calls as appropriate Promptly resolve customer service issues to the customer’s satisfaction per company procedures and standards Create and maintain customer accounts in the database Perform administrative duties, reports, and special projects associated with Customer Support Job Specification

Requirements: Associate’s Degree or 2 years work experience in Customer Support Impeccable Attention to Detail with Strong Organizational Skills Exceptional Communication Skills and Professional Presence Innovative Problem Solver, Results minded and Solution focused Effective Team Player with the ability to Work Independently Strong keyboarding skills Proficient in MS Office Information Technology and Services - Karachi, Pakistan

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Customer Support Specialist

Karachi, Sindh Ever Green Traveling

Posted 8 days ago

Job Viewed

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Job Description

Customer Support Specialist Ever Green Traveling, Pakistan

Join us as a

CUSTOMER SUPPORT EXECUTIVE Job Description: Manage Inbound Calls (No Sales - No Target). Respond Promptly to customer inquiries. Handle and resolve customer complaints. Skills & Requirements: * Fluent in written & spoken English is a must. * Computer Skills. * Bachelor / Intermediate. A chance to earn a handsome salary, bonus, commission, and other benefits. Location:

Gulshan-e-Iqbal, Karachi Drop your updated resumes now. Job Specification

Skills & Requirements: * Fluent in written & spoken English is a must. * Computer Skills. * Bachelor / Intermediate.

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Customer Support Specialist

Karachi, Sindh Remotely Hires

Posted 8 days ago

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Job Description

Maintaining sales activities and regularly creating and updating listings on Amazon, eBay, Shopify, etc., including descriptions and images. Managing and creating the visual aspects of the website, including design and layout, HTML & CSS tasks, and ensuring the website works well on a variety of devices. Resolving customer issues swiftly. Familiarizing oneself with the business and developing a strong knowledge of the products on offer. Printing tickets for online orders. Stock control. Working in partnership with the warehouse team. Keeping track of returns and refunds. Ensuring stock levels are up to date across online marketplaces at all times. Liaising and forming relationships with courier companies.

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Client Support Manager

Karachi, Sindh KB Grammar Academy

Posted 6 days ago

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Job Description

We are looking for a Client support manager for our newly established Recruitment and overseas visa assistance department.

You will be providing and assisting customer for their inquires relating student visa and migration services of overseas countries.

Job Specification

Analyze and resolve service issues promptly.

Inform management about complex client issues and resolutions.

Maintain client focused working environment for team.

Work in compliance with company policies and procedures.

Identify and develop new business opportunities with client contacts.

Utilize effective problem solving and time management skills in client service operations.

Assist in risk assessment and mitigation activities.

Develop process improvements to enhance service efficiency and effectiveness.

Provide assistance to less experienced staffs when needed.

Attend educational trainings and workshops for professional growth.

Provide support in new product development and enhancement activities

Information Technology and Services - Karachi, Pakistan

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Client Support Officers

Karachi, Sindh Super Enterprises Services (SES)

Posted 6 days ago

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Job Description

Super Enterprises Services (SES), Pakistan Rotational Shift Based Job (Morning, Evening, Night). Skills Required: Client/customer dealing skills Networks/IT Knowledge Preferred Good written and verbal communication skills Punctual Emailing skills MS-Office Good in Written English. Job Specification

Skills Required: Client/customer dealing skills Networks/IT Knowledge Preferred Good written and verbal communication skills Punctual Emailing skills MS-Office Good in Written English.

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