1,292 Customer Support Specialist jobs in Pakistan

Customer Service Specialist ~ Female Staff

Campaign: Life Back Taxes

Night Shift : 08:00 PM to 05:00 AM (PST) – Fixed

Monday to Friday ~ Saturday & Sunday OFF

Yearly Increments

Gratuity: After 3 Years Get a "Gratuity Bonus"

Key Responsibilities

Handle inbound and outbound customer calls in a courteous and professional manner.

Provide detailed information about services, pricing, order placement, and tracking

Address customer inquiries, complaints, and concerns efficiently to ensure satisfaction

Record customer interactions and maintain accurate logs in the CRM system

Identify recurring issues and escalate them to relevant departments for resolution

Follow communication scripts, guidelines, and company service standards

Stay informed about new product offerings and system updates to assist customers effectively.

Experience

Minimum 1 year of experience in a call center or international phone-based customer support role is (Required)

Skills

Strong verbal communication skills in English

Confident in managing high-volume calls

Excellent active listening and customer handling abilities

Skilled in conflict resolution and problem-solving

Fast typing and multitasking using CRM and support tools

Ability to work under pressure with professionalism

Well-organized with good time management skills

System, Timing & Contract Requirements

Job Type: Full-time

Pay: Rs70, Rs100,000.00 per month

Work Location: In person

We are looking for a
Customer Support Specialist
to join our growing team The ideal candidate will have excellent English communication skills and a passion for delivering top-notch customer service.

Position Details:

• Job Title:
  Customer Support Specialist
• Experience:
  Minimum 1 year in a similar role
• Shift Timing:
  6:00 PM – 3:00 AM (Pakistan Time)
• Job Type:
  On-Site
• Location:
  Bahria Town Phase 7, Islamabad
• Compensation:
  Starting from PKR 80,000 per month (higher for experienced candidates)

Requirements:

• Excellent verbal and written English communication skills.
• Prior experience (minimum 1 year) in customer support or a similar role.
• Strong problem-solving skills and ability to handle customer concerns professionally.
• Ability to work night shifts and perform well under pressure.
• A team player with a positive and professional attitude.

Urgent Hiring in USA Call Center If you are a Young Energetic Individual with good English communication, Computer Handling Skills, Neutral Accent, and a Bachelor's/ Intermediate, send you CV. Inbound/outbound Campaign.

• Delivering scripted talks that describe the company's products or services to Customer service potential customer.
• Explaining products and product prices
• Keeping track of customers that have been contacted and those who do not want to be contacted in the future
• Following up on previous customers for potential sales.
• Maintaining records of customer contacts.
• To generate quality leads that result in sales.
• Less than 30 year Candidates can apply

Skill Qualifications:

• Focus on sales results during a set scheduled earnings period for the company.
• Must know how to manage time when speaking to many customers in a day.
• Customer service skills mean understanding customer needs and behaviors as well as responding appropriately to a customer's questions or concerns.

Benefits:

• Fixed Salary + Sales Commission
• Paid Leaves
• Yearly Increment Growth Opportunity

Job Types:

• Full-time
• Internship

Job Types: Full-time, Contract

Contract length: 24 months

Pay: Rs35, Rs50,000.00 per month

Education:

• Intermediate (Preferred)

Work Location: In person

Company Description

WBM is a global leader in manufacturing and retail, with a strong focus on sustainable business and innovation. Headquartered in Flemington, New Jersey, WBM started its journey with Himalayan Pink Salt and quickly became one of the largest exporters and producers of this product. Over the past 25 years, the company has expanded its product range to include Grocery & Staples, Health & Beauty, Personal Care, Household Products, and Smart Home Electronics. WBM aims to provide quality products with a money-back guarantee, utilizing its extensive distribution channels to satisfy end-consumers globally, operating in over 100 countries with manufacturing units across five continents.

Role Description

This is a full-time on-site role for a Customer Support Specialist Night Shift located in Lahore District. The Customer Support Specialist will be responsible for addressing customer inquiries, inbound and outbound, oUTBOUND resolving technical issues, ensuring customer satisfaction, and providing excellent customer support. The role involves daily interaction with customers to troubleshoot problems and offer solutions, requiring strong analytical and interpersonal skills.

Qualifications

• Customer Support and Technical Support skills
• Interpersonal Skills and Customer Satisfaction skills
• Analytical Skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively
• Experience in the retail or manufacturing industry is a plus
• Bachelor's degree in a relevant field preferred

Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.

Qualifications

• O Levels/Matriculation or above
• Excellent Written and Verbal English communication
• Proficiency with MS Office (Particularly MS Excel and MS Word)

Responsibilities

• Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
• Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
• Providing alternatives to products/items, which are not available on the ecommerce website
• Follow standard processes and procedures when it comes to providing the resolution
• Staying up to date with latest updates on system information, process changes and future updates

About Us:

We are a growing car rental company based in Dubai, providing reliable and affordable vehicle rental services to our customers. We take pride in offering a smooth and friendly experience to all our clients - whether they're renting for business, travel, or personal use.

Job Description:

We are looking for a Customer Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, managing bookings, and ensuring customer satisfaction through professional communication and efficient problem-solving.

Key Responsibilities:

Handle customer calls, WhatsApp messages, and emails in a professional and timely manner.

Manage car booking requests, confirmations, and cancellations.

Provide information about vehicles, pricing, and rental policies.

Coordinate with the operations team to ensure car availability and on-time delivery.

Maintain accurate records of bookings and payments.

Requirements:

Excellent communication skills in English.

Strong customer service and problem-solving abilities.

Basic computer knowledge (MS Office, WhatsApp Business, Email handling).

Previous experience in customer service or car rental industry is a plus.

Must be punctual, authentic, polite, and professional

SparkUp is hiring a Customer Support Representative for our e-commerce project in the health & wellness niche. The ideal candidate should have at least 6 months of prior experience in customer service, preferably in an online retail or wellness-related brand.

Key Responsibilities:

• Handle customer queries via calls, WhatsApp, and social media.

• Manage order updates, returns, and after-sales support.

• Coordinate with operations and dispatch teams for smooth deliveries.

• Maintain a positive and professional attitude while assisting customers.

Requirements:

• Minimum 6 months of experience in e-commerce customer support.

• Excellent communication skills (English & Urdu).

• Strong problem-solving attitude and teamwork spirit.

• Must be comfortable with onsite work at DHA Phase 1, Lahore.

Job Title: Customer Support Specialist – UK Transport Company

Location: DHA Phase 2, Islamabad

Job Type: Full-time

Shift Timings (Rotational, 9-hour shifts):

12:00 PM – 9:00 PM

1:00 PM – 10:00 PM

2:00 PM – 11:00 PM

3:00 PM – 12:00 AM

4:00 PM – 1:00 AM

Job Overview:

We are seeking a proactive and customer-focused Customer Support Specialist to join our team for a UK-based transport company. The role involves managing incoming customer leads, converting them into confirmed bookings, and ensuring an exceptional experience throughout their journey.

Key Responsibilities:

Review and process leads submitted via online customer forms.

Communicate with customers via phone, email, and chat to confirm trip details, resolve inquiries, and secure bookings.

Coordinate with drivers and internal teams to ensure smooth service delivery.

Address and resolve issues during live trips with efficiency and professionalism.

Maintain up-to-date and accurate records of all customer interactions and bookings.

Work in weekly rotational shifts to provide timely support to UK-based customers.

Deliver high-quality customer service to foster satisfaction and loyalty.

Requirements:

Prior experience in a customer service role (transport/travel industry preferred).

Excellent verbal and written communication skills in English (UK accent is a plus).

Strong problem-solving abilities and a calm, solution-oriented approach under pressure.

Ability to multitask and manage time effectively in a fast-paced environment.

Comfortable working rotational evening and night shifts (1 PM – 1 AM).

Familiarity with CRM tools and booking software is an advantage.

What We Offer:

Competitive salary with performance-based bonuses.

Career growth and development opportunities within a growing UK company.

Supportive and professional team environment.

Exposure to international customer service standards.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Lahore District. The Customer Support Specialist will be responsible for managing customer inquiries, providing technical support, and ensuring customer satisfaction. Daily tasks include addressing customer issues, troubleshooting technical problems, analyzing customer needs, and maintaining a high level of customer service. The specialist will also engage with customers through various channels to resolve any concerns effectively.

Qualifications

• Customer Support and Customer Satisfaction skills
• Strong Interpersonal Skills
• Technical Support knowledge
• Analytical Skills for troubleshooting and problem-solving
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively as part of a team
• Previous experience in a similar role is a plus
• Bachelor's degree in a relevant field is preferred

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