532 Customer Service jobs in Pakistan

We are seeking a highly motivated and experienced Customer Sales Representative for Outbound to join our team. In this role, you will be responsible for making outbound calls to potential customers, persuading them to purchase products or services, and generating sales leads to meet or exceed sales targets.

Responsibilities:

Make outbound calls to potential customers to generate sales leads

Provide customers with product or service information and persuade them to make a purchase

Meet or exceed sales targets on a daily, weekly, and monthly basis

Maintain accurate customer records and follow up on customer inquiries

Collaborate with team members to ensure customer satisfaction and achievement of sales targets

Stay up-to-date with product knowledge and industry trends

Use sales techniques to persuade customers to make a purchase

High school diploma or equivalent; Associate's or Bachelor's degree preferred

1-2 years of experience in outbound sales or customer service

Excellent communication skills, both verbal and written

Strong interpersonal skills and ability to build relationships with customers

Ability to work in a fast-paced environment and meet sales targets

Familiarity with CRM software and sales tools

Strong problem-solving skills and ability to think creatively

Ability to work independently and as part of a team

Telecommunications - Rawalpindi, Pakistan

2 weeks ago Be among the first 25 applicants

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The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities on the platform. Training will be provided for qualified individuals.

Responsibilities

• Assist customers with profile account setup via phone, email, and chat
• Help customers learn how to use the platform via phone, email, and chat
• Basic knowledge of social media, cryptocurrency, and digital wallets
• Provide knowledgeable answers to questions about platform functionality & advertising
• Coordinate with internal departments to meet customer needs
• Data entry in various CRM platforms

Qualifications

• At least 1-3 years of relevant work experience
• Excellent phone etiquette and strong verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work effectively
• Basic understanding of Web 3.0, blockchain, and AI usage

Why Apply:

• If you're motivated to facilitate customer success and thrive in a rapidly growing, cutting-edge tech company, this role is for you. We offer a dynamic workplace that fosters growth and teamwork. Ready to make an impact? Apply now!

• Associate

• Full-time

• Customer Service

• Technology, Information and Internet

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Karachi Division, Sindh, Pakistan 3 days ago

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Zameen.com is Pakistan’s leading real estate portal and a pioneer in digitizing the property sector since 2006. As part of the Emerging Markets Property Group (EMPG), Zameen.com offers an expansive digital platform for property buying, selling, renting, and investing. With over 20 million property listings, 1.6 million registered members, and more than 15,000 real estate agencies onboard, Zameen.com has become the go-to destination for property solutions across Pakistan. Headquartered in Lahore and operating in all major cities, the company continues to transform real estate through technology, innovation, and a customer-centric approach.

Job Summary:

We are seeking a proactive and personable Customer Service Representative (CSR) to join our dynamic real estate team. The CSR will serve as the first point of contact for clients, handling inquiries, coordinating property visits, and supporting the sales and leasing process. This role requires excellent communication skills, attention to detail, and the ability to manage multiple client relationships efficiently.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and in-person.
• Provide accurate information about available properties, sales procedures, and company services.
• Coordinate and schedule property viewings with clients and agents.
• Maintain and update client records and CRM database.
• Follow up with leads and provide timely updates on property availability or process status.
• Assist with document preparation and ensure all paperwork is complete and filed correctly.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Collaborate with sales agents, property managers, and marketing team to ensure client satisfaction.
• Stay informed about real estate trends, property listings, and market conditions.

Requirements and Skills:

• Associate’s or bachelor’s degree in business, communications, or related field preferred
• Previous experience in customer service; experience in real estate is a plus.
• Proficient in Microsoft Office and CRM software (e.g., Salesforce).
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask, prioritize, and manage time effectively.
• Customer-focused attitude with a professional demeanor.

Compensation:

• Competitive salary and commission opportunities
• Additional benefits include health insurance, mobile and travel allowance, and professional development opportunities.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service, Sales, and Business Development

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Get notified about new Customer Service Representative jobs in Lahore, Punjab, Pakistan .

Lahore District, Punjab, Pakistan 19 hours ago

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Join our team as a Call Center Agent in our Mars BPO. You will be the first point of contact for our customers, providing excellent service and resolving inquiries efficiently.

Additional Information:

• Competitive salary and performance-based incentives.
• Opportunity for career growth within the company.

Responsibilities:

• Handle inbound and outbound customer calls professionally and courteously.
• Provide accurate information and assistance to customers regarding products/services.
• Resolve customer complaints or issues in a timely manner.
• Document all interactions and transactions accurately in the CRM system.
• Adhere to company policies and procedures at all times.

Qualifications:

• Strong communication skills, both verbal and written.
• Ability to multitask and work well under pressure.
• Good problem-solving abilities and attention to detail.
• Previous customer service experience preferred but not required.
• Willingness to work in rotating shifts, including evenings and weekends.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

When an organization puts the customer at its core—empowering its people and unifying its processes—outstanding customer service becomes possible on a consistent basis, from the first greeting to the final meeting. When provided with exemplary experiences, a customer has a much greater incentive to return, as well as recommend us to others

Consumer Services - Rawalpindi, Pakistan

We are currently seeking a customer service sales officer to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to work well in a team environment.

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner
2. Providing exceptional customer service and sales support to customers
3. Identifying and addressing customer needs and concerns
4. Maintaining accurate customer records and updating customer information as needed
5. Collaborating with other departments to resolve customer issues
6. Meeting or exceeding sales targets and goals
7. Staying up-to-date with product knowledge and industry trends
8. Providing feedback to management on customer needs and concerns

1. High school diploma or equivalent; associate’s or bachelor’s degree preferred
2. 1-2 years of experience in customer service or sales role
3. Excellent communication skills, both verbal and written
4. Ability to work well in a team environment
5. Strong problem-solving skills and ability to think on your feet
6. Proficient in Microsoft Office and CRM software
7. Ability to work flexible hours, including weekends and holidays
8. Positive attitude and willingness to learn and grow with the company

If you are passionate about providing excellent customer service and have a strong sales background, we encourage you to apply for this exciting opportunity.

Bachelor's degree in Education, Business Administration, or related field

Al-Shams Technologies is a leading educational service provider dedicated to delivering high-quality educational resources and services to students and educators worldwide. Our mission is to empower learners and educators with innovative solutions that foster academic success and lifelong learning.

Position Overview:
We are seeking a proactive and results-driven Customer Service Representative (CSR) with a strong focus on sales to join our dynamic team. The ideal candidate will be passionate about education and possess excellent communication skills, a customer-centric attitude, and a proven track record of exceeding sales targets. As a CSR, you will play a crucial role in generating sales revenue for our educational products and services while providing exceptional customer support.

Responsibilities:

1. Sales Generation:
   - Proactively engage with prospective customers to promote our educational products and services.
   - Identify and pursue sales opportunities through inbound and outbound calls, emails, and other communication channels.
   - Build and maintain strong customer relationships to drive repeat business and referrals.
   - Meet or exceed monthly and quarterly sales targets.
2. Customer Support:
   - Provide exceptional customer service by addressing inquiries, resolving issues, and assisting customers with product selection.
   - Guide customers through the purchasing process, including product demonstrations and order processing.
   - Respond promptly to customer inquiries via phone, email, and live chat, ensuring high levels of customer satisfaction.
3. Product Knowledge and Training:
   - Stay up-to-date on our educational products, services, and promotions to effectively communicate their features and benefits to customers.
   - Participate in ongoing training sessions to enhance sales techniques and customer service skills.
4. Collaboration and Reporting:
   - Collaborate with the sales and marketing teams to develop strategies for maximizing sales opportunities and achieving revenue goals.
   - Provide regular reports on sales activities, customer feedback, and market trends to management.

Job Specification:

1. Excellent communication and interpersonal skills.
2. Ability to work independently and as part of a team.
3. Strong problem-solving skills and attention to detail.
4. Highly motivated with a drive to achieve and exceed sales targets.

Location: Education Management - Rawalpindi, Pakistan

Perennials Digital is looking for Customer Service Representatives for their inbound/outbound USA based project in Lahore.

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Knowing our products inside and out so that you can answer questions.
6. Processing orders, forms, applications, and requests.
7. Keeping records of customer interactions, transactions, comments, and complaints.
8. Communicating and coordinating with colleagues as necessary.
9. Providing feedback on the efficiency of the customer service process.
10. Maintaining the company's reputation.
11. Ensuring customer satisfaction and providing professional customer support.

Timings: 7:30pm-4:30am or 8:30pm-5:30am

Salary: 40,000-60,000 + incentives + Bonuses and Monthly Rewards

Qualification and Skills:

1. Matric - Bachelors
2. Must be fluent in English.
3. Comfortable using computer/MS Office.
4. Experience in dealing with USA Customers.