380 Technical Support jobs in Pakistan

Overview

We’re looking for a Technical Support Specialist to join our team and support web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js. You’ll also work with Vue.js and Nuxt on the frontend. Availability during USA Central Time (9 AM – 6 PM CT) is required. We offer a competitive salary and a long-term opportunity with a collaborative, remote team.

• Provide technical support for web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js.
• Work with Vue.js and Nuxt on the frontend.
• Troubleshoot databases and web technologies and assist in diagnosing and resolving issues.
• Communicate effectively in English (written and spoken) with teammates and customers.
• Collaborate with a remote team and adhere to working hours in USA Central Time (9 AM – 6 PM CT).

• Strong database troubleshooting skills and a solid grasp of web technologies.
• Excellent English communication skills (written & spoken).

• Entry level

• Full-time

Overview

At Xumerz, we have been helping diverse customers achieve their software and hardware development goals since 1995, focusing on innovation. Our work culture encourages collaboration and growth in expertise.

Note: This is On-Site, full-time permanent job, candidate must be Peshawar based (no remote candidates). Also, this is a night shift 3PM to Midnight.

• A helper by nature, who enjoys assisting people with issues, in our case computer issues
• Good spoken communicational skills (English language)
• Get to the root of the hardware and software problems
• Excellent problem-solving, troubleshooting skills, and working with software engineers on solutions
• Providing timely and accurate customer feedback
• Communicating with clients, updating them on the problem solving
• Managing multiple cases at one time
• Experience/ knowledge of SQL, and Azure
• Attention to details, and good problem-solving skills

• Technical Support and Troubleshooting skills
• Customer Support and Customer Service abilities
• Good communication and interpersonal skills
• Knowledge of SQL and Cloud

Salary: 100k to 110K for juniors. For others, it's negotiable. On site, Peshawar based job

• Entry level

• Full-time

• Information Technology

• Software Development

Overview

ZKTeco CO., LTD. (ZKTeco) is an internationally renowned enterprise specializing in pioneering biometric recognition techniques and providing products and solutions for smart entrance management, smart identity authentication, and smart offices. ZKTeco serves public-service, enterprise-level, and personal users globally. Known for its innovative biometric verification algorithms, the company owns patents for fingerprint, iris, face, vein, and palm print recognition techniques. ZKTeco is at the forefront of smart identity authentication applications and integrated smart office solutions.

• Engage with prospective and existing customers to understand their technical requirements and business needs.
• Provide technical presentations and product demonstrations to showcase solutions and value propositions.
• Develop and maintain in-depth knowledge of company products, services, and technologies.
• Collaborate with sales and marketing teams to create proposals, quotations, and technical documentation.
• Assist in preparing tenders, BOQs, and RFPs with detailed technical input.
• Conduct site visits and customer meetings to assess project requirements and recommend suitable solutions.
• Provide pre-sales and post-sales technical support.
• Work with product and engineering teams to feedback market trends and customer requirements.
• Train clients and internal staff on product functionality and technical aspects.
• Maintain CRM records and report on sales activities, pipeline, and opportunities.
• Stay updated on industry trends, emerging technologies, and competitor offerings.

• Bachelor's degree in Engineering, Information Technology or related field
• Technical Support and Analytical Skills
• Excellent problem-solving and communication skills
• Ability to work independently and manage multiple tasks
• Experience in the biometric or security industry is a plus
• Appliances, Electrical, and Electronics Manufacturing

Full-time

• Entry level

• Information Technology

• Appliances, Electrical, and Electronics Manufacturing

Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

• Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products.
• Design, deploy, and optimize virtual environments based on business needs and capacity planning.
• Perform detailed performance tuning for both virtual and physical infrastructure.
• Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability.
• Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS.
• Troubleshoot and resolve issues related to high availability and disaster recovery configurations.
• Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment.
• Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs.
• Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly.
• Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary.

Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

• Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products.
• Design, deploy, and optimize virtual environments based on business needs and capacity planning.
• Perform detailed performance tuning for both virtual and physical infrastructure.
• Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability.
• Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS.
• Troubleshoot and resolve issues related to high availability and disaster recovery configurations.
• Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment.
• Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs.
• Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly.
• Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary.

• Bachelor's degree in computer science or a related field.
• Minimum 2 - 4 years of experience in technical support or a related field.
• In-depth knowledge and hands-on experience with VMware vSphere, Hyper-V, and related virtual infrastructure technologies.
• Strong understanding of networking concepts, including vSwitch, Dynamic vSwitch, and port group management.
• Proficiency in virtual machine migrations, vMotion, Storage vMotion, and HA/DR configurations.
• Experience with infrastructure monitoring tools such as vCenter, SCVMM, VeeamONE, or similar tools.
• Strong analytical and troubleshooting skills with the ability to resolve complex virtual infrastructure issues.
• Strong documentation skills for creating SOPs, technical documentation, and reports.
• Familiarity with change management processes and best practices.

We are a bunch of humans working in Xumerz Inc towards a common goal. Our usual mornings start with welcoming our team-members with handshakes and ice breakers. However, when it comes to work, we are one professional team dedicated to our tasks and trained for high performance.

We are a product-based company (we own products, not just projects) established in 1995; hence, growth and performance-oriented. Some of our team members have been with us for almost 2 decades now. Headquartered in Seattle, USA, we have our offshore offices in Canada, Peshawar, and Lahore.

If you think you have a good command of English and are willing to learn and grow, either apply online or call me at .

Core Requirements:

• Excellent verbal communication skills in the English language.
• Establish a friendly and good working relationship with customers.
• Highly responsible, dependable, and with high attendance.
• Fast learner.
• Able to work till late hours; 4:00 PM till 1:00 AM (night) to be precise.
• Proactive attitude and ability to work under stress.
• Team up with software developers to gain knowledge of new software versions and/or bug reporting.

Other Responsibilities:

• Provide IT technical support remotely and log call details.
• Remote software installation and troubleshooting.
• Working knowledge of remote support.
• Computer Science or IT (related) background.
• Basic to intermediate knowledge of SQL Server troubleshooting/installation.
• Support the roll-out of new applications.
• Respond within agreed time limits to call-outs.

Information Technology and Services - Peshawar, Pakistan

In 1995, a technologist teamed up with a group of entrepreneurs to help businesses migrate to the then latest 32-bit technology; today, the same technologist and the same group of entrepreneurs continue their services and help businesses migrate to the latest technologies.

1 month ago Be among the first 25 applicants

Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

Responsibilities

• Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products.
• Design, deploy, and optimize virtual environments based on business needs and capacity planning
• Perform detailed performance tuning for both virtual and physical infrastructure.
• Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability
• Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS.
• Troubleshoot and resolve issues related to high availability and disaster recovery configurations
• Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment
• Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs
• Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly.
• Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary
  
  

• Bachelor's degree in computer science or a related field
• Minimum 2 - 4 years of experience in technical support or a related field
• In-depth knowledge and hands-on experience with VMware vSphere, Hyper-V, and related virtual infrastructure technologies.
• Strong understanding of networking concepts, including vSwitch, Dynamic vSwitch, and port group management.
• Proficiency in virtual machine migrations, vMotion, Storage vMotion, and HA/DR configurations
• Experience with infrastructure monitoring tools such as vCenter, SCVMM, VeeamONE, or similar tools
• Strong analytical and troubleshooting skills with the ability to resolve complex virtual infrastructure issues
• Strong documentation skills for creating SOPs, technical documentation, and reports.
• Familiarity with change management processes and best practices

• Seniority level Associate

• Employment type Contract

• Job function Other
• Industries IT Services and IT Consulting

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Company Description

At Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to innovative and sustainable energy solutions.

Role Description

This is a full-time, on-site role located in Karāchi for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions. Additionally, they will handle customer support and ensure excellent customer service though call, email, and visits. Day-to-day tasks include diagnosing and resolving technical problems, assisting customers with technical inquiries, and maintaining detailed records of customer interactions.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field
Knowledge of solar energy systems and storage solutions is a must
Technical Support and Troubleshooting skills
Strong Analytical Skills
Experience in Customer Support and Customer Service
Excellent problem-solving abilities
Effective communication and interpersonal skills
Ability to work well in a team and independently
Ability to handle customer queries on calls, emails, and visits.

Apply Now:
Send your CV to
Apply on LinkedIn:

We are looking for a Technical Support Engineer to assist us in the advancement of our electrical products, systems, and applications.

Education:
BS Engineering from a well-reputed University or 7th and 8th semester student.

Responsibilities:
• Execute numerous engineering activities on a regular basis, such as completing calculations to guarantee our systems satisfy worldwide safety standards and cooperating with technicians and computer programmers to fix developing difficulties.
• Conduct research on production processes and evaluate data and trends in order to develop new goods.
• Contribute to the success of our firm by improving its goods and procedures.

Date of Joining:
ASAP (As soon as possible)
Location: EME DHA Lahore, Pakistan
Stipend + Fuel: Depend on interview.

• MS Office
• Verbal communication and listening
• Technical and software knowledge
• Problem-solving and critical thinking under pressure.