Human Resources Manager

Islamabad, Islamabad Dial Edge Telecom

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Job Description

Overview

(Night Shift Only) Location: Dial Edge Telecom, 1st Floor, Prime Associates, Urban Boulevard, Bahria Enclave, Islamabad.

Job Type: Full-Time

Experience: 5+ Years

Qualifications
  • Bachelor’s degree in Human Resource Management, Business Administration, Law, or a related field. (Master’s degree or MBA preferred)
  • HR policy design and implementation
  • Internal audits, investigations, and regulatory reporting
  • Disciplinary actions and grievance handling
  • Excellent written and spoken communication skills in English and Urdu.
  • Strong organizational, analytical, and documentation skills.
  • Experience working with cross-functional teams including Legal, Finance, and Operations.
  • Exposure to international HR practices , global audits, or multinational environments.
  • Familiarity with payroll processing and compliance reporting tools.
  • At least 5 years of experience
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Human Resources
Industries
  • Telecommunications

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Service Delivery Coordinator

Islamabad, Islamabad Quattris Technologies

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Job Description

Monitoring & managing the mailbox related to service calls
Meet various client service requests.
Understand the scope of work and the requirements.
Act as a bridge between a client and the resource.
Create and ensure all ticket information is shared and entered correctly.
Ensure that the information to all other departments is shared correctly and timely.
Coordinate with the resources.
Ensure that 100% of the service calls are entertained in the best manner.
Issue mitigation / resolving escalations.

Job Specification

The Services Delivery team member needs to be someone who is ready to accept the challenges
Excellent analytical & problem-solving capabilities with special attention to accuracy & detail.
Very organized, meticulous, and detailed in entering information.
Ability to effectively plan, prioritize & multi-task in high-volume workload situations.
Self-starter with proven ability to take ownership.
Self-motivated & driven.
Own overall relationship with Quattris Clients & resources.
Comfortable working on a roaster basis.
Conduct problem-solving meetings.

Location: Information Technology and Services - Rawalpindi, Pakistan

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Customer Support / Service Representatives

Islamabad, Islamabad Pine Court Luxury Resort

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Customer Support / Service Representatives
  • Should be well spoken and have good communication skills.
  • Exceptional interpersonal and rapport building skills.
  • A patient and empathetic attitude.
  • Strong time management and organizational skills.
  • Adaptability and flexibility.
  • Comfortable working in fast-paced environments.
  • Troubleshooting skills, either basic or advanced, depending on the role and industry.
  • Phone skills, including familiarity with complex or multi-line phone systems.

WORK LOAD IS MINIMAL. EMPLOYEE'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY.

Job Specification
  • Troubleshooting skills, either basic or advanced, depending on the role and industry.
  • Phone skills, including familiarity with complex or multi-line phone systems.
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Human Resources Associate

Islamabad, Islamabad Pixako Technologies (Pvt.) Ltd

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Job Description

Overview

We are seeking a proactive and detail-oriented HR Associate to join our team. The ideal candidate will be passionate about building strong teams, ensuring smooth HR processes, and delivering an exceptional employee experience.

Responsibilities
  • Assist in recruitment and onboarding processes
  • Maintain employee records and HR databases
  • Support employee relations and address concerns
  • Manage benefits administration and employee inquiries
  • Assist in payroll processing and compliance tasks
  • Contribute to HR projects and initiatives
Qualifications
  • Bachelor’s degree in Human Resources, Business, or related field
  • 6 months-1 year of experience in HR, with exposure to both recruitment and HR operations
  • Strong knowledge of recruitment practices, HR policies, and labor laws
  • Excellent communication, organizational, and interpersonal skills
  • Ability to handle sensitive information with confidentiality

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Senior Human Resources Business Partner

Islamabad, Islamabad brightwheel

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Job Description

Overview

Join to apply for the Senior Human Resources Business Partner role at brightwheel .

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others.

Who You Are

You’re a thoughtful, hands-on HR leader who thrives in ambiguity and builds from scratch. You operate with a strong ownership mindset—seeing problems through to resolution without needing direction. You’re values-driven and culturally aware, capable of translating global strategy into locally relevant execution. You influence through trust and clarity, and you believe in holding a high bar for performance, accountability, and alignment.

What You’ll Do
  • Serve as the first in-country HRBP supporting our Islamabad-based sales team
  • Own day-to-day HR operations in Pakistan including employee relations, policy rollout, and in-office onboarding
  • Collaborate closely with the US-based HRBP team to apply performance frameworks, share insights from the field, and influence people strategy
  • Build and localize HR policies and benefits that align with brightwheel values and comply with Pakistani labor law
  • Partner directly with local leadership to coach through feedback, accountability, and team dynamics
  • Create clarity in ambiguity by designing simple, effective systems where none yet exist
What You’ve Done
  • Served as an HR Business Partner supporting the Pakistan office of a US-based company, acting as the primary in-country HR lead and aligning local execution with global people strategy
  • Handled employee relations and performance management cases locally, including coaching managers through difficult situations
  • Built or adapted HR policies to meet Pakistan labor law while aligning with a global company’s values and philosophy
  • Advised business leaders in Pakistan on talent decisions, compliance risks, and people strategy
  • Operated independently with minimal support—demonstrating sound judgment and high autonomy in a fast-paced environment
  • Worked fluently within a modern, async-first tech stack (e.g., Slack, Google Docs) to document policies, communicate decisions, and collaborate across time zones
Premium Benefits & Wellness Support

We want our team members and their families to thrive, and we’re committed to providing competitive, high-quality benefits to support their health, well-being, and future. While specific offerings may vary by region, we aim to offer strong support in the following areas:

  • Healthcare Coverage: Comprehensive medical, dental, and vision benefits where available; we aim to cover a high portion of costs for employees and their families
  • Paid Parental Leave: Generous leave to support growing families, with timing and structure aligned to local standards
  • Flexible Paid Time Off (PTO): Encouraging regular rest and recharge through flexible vacation policies
  • Retirement & Savings Support: Where possible, we provide local retirement or savings plan access (e.g., 401(k) in the U.S.)

Note: Exact benefits for this role will be finalized based on local regulations and best practices in Pakistan. We’re committed to delivering benefits and supports that reflect our values and the importance of this role.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Pakistan Technical Service Engineer (Solar Inverter)

Islamabad, Islamabad Pchotels

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Job Description

Overview

We are seeking a skilled Technical Service Engineer specializing in Solar Inverters to join our team in Pakistan. The ideal candidate will be responsible for delivering exceptional technical support to customers, ensuring timely resolution of after-sales inquiries and technical challenges. This role involves both remote assistance and on-site visits to troubleshoot and resolve complex issues, thereby maintaining high levels of customer satisfaction and product performance.

Key Responsibilities
  • Provide prompt and effective technical support to customers regarding solar inverter products.
  • Address and resolve after-sales technical inquiries efficiently to minimize downtime.
  • Conduct on-site visits when necessary to diagnose and solve complex technical problems.
  • Collaborate with internal teams to escalate and resolve issues that require advanced technical expertise.
  • Maintain detailed records of customer interactions, technical issues, and resolutions to support continuous improvement.
  • Assist in training customers and internal staff on product features, troubleshooting techniques, and maintenance best practices.
  • Stay updated with the latest product developments and industry trends to provide informed support.
Required Qualifications
  • Proven experience in technical support or service engineering, preferably within the solar energy or inverter industry.
  • Strong understanding of solar inverter technology and related electrical systems.
  • Ability to analyze and troubleshoot complex technical problems both remotely and on-site.
  • Excellent communication skills to effectively interact with customers and internal teams.
  • Willingness to travel within Pakistan for on-site service visits.
  • Relevant technical degree or certification in electrical engineering, electronics, or a related field.
Preferred Qualifications and Benefits
  • Experience working with international solar inverter brands or in a multinational environment.
  • Familiarity with customer relationship management (CRM) software and technical documentation tools.
  • Opportunities for professional growth within a dynamic and expanding renewable energy company.
  • Exposure to cutting-edge solar technology and ongoing training programs to enhance technical expertise.

This position offers a unique opportunity to contribute to the growing solar energy sector in Pakistan by ensuring that customers receive the highest level of technical service and support. If you are passionate about renewable energy and possess strong technical skills, this role will allow you to make a significant impact.

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Lead, AP Service Delivery

Islamabad, Islamabad foodpanda

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Job Description

Overview

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role: Manager Accounts Payable / Senior UK Accounts Manager (needs in-depth experience in UK accountancy and AP processes).

Responsibilities
  • Responsibly preparing accounts payable and reporting to management; liaising with vendors and resolving queries; ensuring accuracy of monthly reports by monitoring vendor and customer activities and updating records of monthly payments.
  • Liaising with suppliers and coordinating efficient financial transactions; monitoring accounts payable documents such as POs, GRNs, and invoices.
  • Managing a team responsible for invoice processing, ensuring timely and accurate processing and addressing issues that arise.
  • Developing budgetary plans and authorized monthly reconciliations processes; collating bank statements and resolving concurrent issues; regulating timely payments issuance.
  • Reviewing and authorizing payment transactions uploaded on the banking portal by the payables team; ensuring tax withholdings and all documentation are complete and accurate.
  • Authorizing and ensuring completeness and accuracy of entries recorded by the payables team in the ERP (SAP); ensuring all GLs, cost centers, and internal orders are correctly mapped.
  • Finalizing G/L accounts, preparing VAT reports and reconciling for sales tax submission; assisting in month-end procedures and formulating monthly closing reports in compliance with organizational policies.
Qualifications
  • 5+ years of progressive experience in Finance/Accounting, with at least 2–3 years in Accounts Payable or Procure-to-Pay (P2P).
  • Prior exposure to Accounts Payable processes, vendor management, GRIR clearing, and payment cycles; internal controls & compliance; reporting & analysis.
  • Strong knowledge of AP processes and tax compliance (WHT, GST, Sales Tax in Pakistan).
  • Ability to manage vendor reconciliations and dispute resolution.
  • Understanding of Days Payable Outstanding (DPO), cash flow impact, and working capital.
  • Strong analytical skills with the ability to foresee upstream and downstream impacts.
  • Proven experience in service delivery or related field, with a track record of managing teams and meeting SLAs.
  • Hands-on experience with ERP systems such as SAP Fiori/Hana.
  • Proficiency in Excel, Power BI, or Looker Studio for reporting and analytics.
  • Comfortable working in a fast-paced environment with tight deadlines.
Additional Information What we offer
  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast-growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Finance
Industries
  • Software Development and IT Services and IT Consulting

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About the latest Human resources Jobs in Islamabad !

Customer Service Specialist - Property management

Islamabad, Islamabad Surveying Corp

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Job Description

Overview

The Customer Care Specialist will support the team in managing client accounts, coordinating proposals, and ensuring smooth execution of property management operations, with a focus on legal sector clients. This role requires excellent communication, strong organizational skills, and knowledge of compliance to maintain client relationships and ensure regulatory adherence.

Candidate Must Have
  • Excellent written and verbal communication skills in English
  • At least 1 year of relevant experience in coordination & client servicing (Investment Companies experienced preferred)
  • Strong organizational and multitasking abilities.
  • Basic knowledge of compliance requirements (KYC, AML, contracts)
Key Responsibilities
  • Handle leaseholder and tenant enquiries (calls, emails, letters) promptly and professionally
  • Resolve customer issues and complaints effectively while maintaining a positive and empathetic approach.
  • Maintain detailed records of customer interactions and feedback.
  • Escalate complex issues to relevant departments when necessary.
  • Log and resolve enquiries, liaising with the maintenance and accounts department.
  • Support preparation of budgets, reports, and maintenance packs.
  • Coordinate with clients/leaseholders and issue required notices.
  • Maintain accurate records of correspondence, contracts, and compliance documents.
  • Prepare Quarterly reports for submission to clients.
  • Achieve performance targets, including response times, resolution rates, and customer satisfaction.
  • Provide general office/admin support for the management team.
Legal Compliance
  • Ensure all activities comply with financial and legal regulations.
  • Work closely with legal and compliance teams to review contracts and documents.
  • Support KYC/AML processes for onboarding new clients.
Relationship Management
  • Build and maintain strong client relationships, understanding their needs.
  • Resolve client queries efficiently and escalate complex matters as required.
  • Support account managers in client retention and upselling efforts.
Reporting & Administration
  • Keep accurate records of agreements, invoices, and compliance documents.
  • Prepare regular sales performance reports for management.
  • Assist in preparing bids and tenders for banking or legal sector projects.
Qualifications
  • Education: BA, O Levels, or BBA.
  • Experience: Minimum 1 year in sales coordination, client servicing, or business support
  • Skills: Proficient in MS Office Suite, CRM systems, and document management tools.
Skills and Competences
  • Industry knowledge of property management and legal processes.
  • Strong organizational and administrative abilities.
  • High attention to detail, especially in compliance and documentation.
  • Client-focused approach with strong relationship-building skills.
  • Analytical mindset for reviewing contracts and data.
  • Collaborative and team-oriented.

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Human Resources Manager

Islamabad, Islamabad Star Land Marketing Private Limited

Posted 2 days ago

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Job Description

Human Resources Manager
Star Land Marketing Private Limited, Pakistan

We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

Responsibilities:

  1. Develop and implement HR strategies and initiatives aligned with the overall business strategy.
  2. Bridge management and employee relations by addressing demands, grievances or other issues.
  3. Manage the recruitment and selection process.
  4. Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
  5. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
  6. Nurture a positive working environment.
  7. Oversee and manage a performance appraisal system that drives high performance.
  8. Maintain pay plan and benefits program.
  9. Assess training needs to apply and monitor training programs.
  10. Report to management and provide decision support through HR metrics.
  11. Ensure legal compliance throughout human resource management.
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National Testing Service Pakistan Jobs 2023 Download Online Form

Islamabad, Islamabad National Testing Service

Posted 2 days ago

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Job Description

National Testing Service Pakistan Jobs 2023 Download Online Form

Applications are invited from Pakistan National Testing Service which is seeking to recruit well-disciplined, able, skilled and qualified applicants for the following posts:

  1. Accountant
  2. Junior Assistant
  3. Senior Assistant Motor and Transport
  4. Driver

NTS Jobs should be filled with BCom/Bachelors/Intermediate/Matric qualification with a minimum of 4 to 7 years post-qualification experience in the relevant field. The maximum age limit should be between 35 to 45 years. Applicants will be rewarded with attractive salary packages along with a positive work environment and benefits as per Bank policy.

For more details, please visit our website for the latest updates about government jobs.

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