1,305 IT Support jobs in Pakistan

Desktop Support Engineer

Company: Appeodlogy Pvt. Ltd.

Location: Karachi

Department: HCM

Job Description

We are looking for a skilled Desktop Support Engineer to provide technical support to our employees and ensure smooth operation of end-user IT systems. The role involves installing, maintaining, and troubleshooting desktop hardware, software, and peripherals, as well as delivering Level 1/2 IT support for incidents and service requests.

Required Skills

• Windows 10 & Windows 11
• macOS
• Microsoft Office 365
• Active Directory
• Basic Networking
• Hardware Repairs & Upgrades
• Ticketing Systems

Job Details

• Total Positions: 2
• Job Type: Full-Time
• Shift: Night
• Preferred Gender: Male
• Minimum Education: Intermediate (Bachelor's preferred)
• Career Level: Mid-Level
• Experience: 2 – 3 Years
• Salary Range: PKR 60,000 – 70,000

Benefits

• 5 Working Days (Mon–Fri)
• Medical Insurance
• Provident Fund
• Market Competitive Salary

Job Type: Full-time

Pay: Rs60, Rs70,000.00 per month

Company Description

At NN IT SOLUTION LIMITED, we deliver modern IT and network solutions through a range of managed IT support services. Our offerings include data solutions and maintenance services globally to help clients meet evolving technology demands. Our expertise encompasses data removal, secure asset destruction, remote support, and Windows and Office deployment services. Additionally, we perform site surveys, Wi-Fi audits, and provide hardware and software troubleshooting to meet the specific needs of our clients.

Role Description

This is a full-time on-site role for an IT Desktop Support Engineer, located in Taunsa. The IT Desktop Support Engineer will be responsible for providing technical support and assistance to end-users. Daily tasks include troubleshooting hardware and software issues, performing system administration, and resolving help desk support tickets. The engineer will also install and configure systems, ensure efficient operation, and maintain systems according to set standards.

Qualifications

• Technical Support and Help Desk Support skills
• Proficiency in Information Technology and System Administration
• Strong Troubleshooting abilities
• Excellent problem-solving and communication skills
• Ability to work independently and meet deadlines
• Experience with hardware and software troubleshooting
• Bachelor's degree in Information Technology, Computer Science, or related field
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus

Job Title:
IT Support Project coordinator

Location: F-18,Maripur, Sind Industrial Trading Estates, Karachi dla sajtu, Pakistan -
Karachi Factory

Duration:
6 Month / Extendable - Onsite role

Key Responsibilities

• Basic knowledge to troubleshoot SAP Printer issues, RF scanner issues , regular Laptop issues etc.,
• Ability to work in Comms room with help of remote teams (for network connection, LAN connection etc.,)
• Coordinate day-to-day project activities between business users, IT teams, and SAP consultants.
• Track project timelines, deliverables, and milestones, ensuring deadlines are met.
• Prepare and maintain project documentation (status reports, meeting notes, action items).
• Schedule and facilitate project meetings, workshops, and follow-ups.
• Support SAP change requests, incident tracking, and issue resolution.
• Collaborate with functional/technical teams for smooth project execution.
• Communicate project progress, risks, and dependencies to stakeholders.
• Ensure adherence to project governance, compliance, and quality standards.

•    Reading error codes flashed up on the device

•    Swapping out hardware

•    Tracing faults using diagnostic devices and software

•    Upgrading components

•    Assisting the support staff of other service-providers

•    May require some staggered shifts

•    Will require some travel to sites

•    Other duties may be assigned

•    Inventory Management

•    Supervise the flow of company’s stocked goods

•    Keep a detailed record of each new or returned goods as it enters or leaves the stockroom.

•    Control and oversee ordering inventory, storage of inventory, and control the amount of goods

•    Update the record file

•    Common inventory management techniques knowledge

•    Daily, Weekly and Monthly Reporting on IT Stock.

•    Must be able to produce trend analysis report on common failures on end user devices.

Company Description
About the Role

IT Innova Solutions LLC is seeking experienced Desktop Support Technicians to provide onsite HP hardware break-fix support in Columbus, MS and nearby areas. This is a great opportunity to receive daily ticket assignments, consistent work, and competitive per-ticket pay.

Key Responsibilities

Provide onsite troubleshooting and repair for desktops, laptops, and peripherals

Perform HP hardware break-fix services and diagnostics

Handle daily onsite support tickets within assigned ZIP code areas

Maintain clear documentation for each completed task

Communicate effectively with the coordination team to ensure timely ticket resolution

Requirements

Proven experience in desktop support, break-fix, or field engineering

Ability to cover approximately 50 miles from your ZIP code

Strong troubleshooting, communication, and documentation skills

Reliable transportation to reach client locations

What We Offer

Daily HP ticket allocation based on your ZIP code

Competitive per-ticket pay with reliable workload

Long-term collaboration and growth opportunities

How to Apply

Send your updated resume, ZIP code, and availability (days/hours) to:

WhatsApp:

Join our growing IT support network and deliver top-tier onsite support across Columbus, MS

The incumbent will:

•Provide network support, including troubleshooting connectivity issues, maintaining switches, routers, and Wi-Fi access points.

•Deliver desktop support for end-users, including hardware/software troubleshooting, updates, and configurations.

•Handle installations of operating systems, applications, and IT equipment.
•Provide ERP support, including user account management, troubleshooting ERP issues, and coordinating with ERP vendors when required.

•Maintain system documentation, track IT assets, and ensure data security best practices.

•Assist in regular system upgrades, backups, and preventive maintenance.

•Provide timely IT support to ensure minimal downtime for business operations.

Skills:

• Strong understanding of networking (LAN/WAN, TCP/IP, firewalls, VPNs)
• Hands-on experience with Windows/Linux environments and desktop troubleshooting.
• Familiarity with ERP systems and basic database concepts.

Qualification : Bachelor's degree in Computer Science, IT, or related field.

Experience : 2–3 years of relevant experience in IT support, preferably with ERP exposure. (Experience of NGO will be preferred)

Location : Karachi

Send your CVs to:

latest by Sep 15, 2025

Mention Job Position "Desktop & ERP Support Executive" in subject

Job Type: Full-time

Pay: Rs60, Rs70,000.00 per month

Work Location: In person

We're looking for a
Technical Support & SQA Executive
to handle support queries, product documentation, and perform software testing. The ideal candidate is detail-oriented, communicative, and passionate about improving user experience and product quality.

Key Responsibilities

• Manage support queries via
  Chatwoot, WhatsApp, and Teams
  .
• Classify tickets by priority and ensure timely resolution.
• Prepare
  monthly reports
  on support volume, types, and trends.
• Maintain
  product documentation
  , FAQs, and knowledge base.
• Support QA tasks in
  functional and regression testing
  .
• Log defects and assist in test case execution.

Requirements

• 2–3 years of experience in
  technical support, SQA, and documentation
  .
• Strong English communication skills.
• Familiarity with
  chat/ticket systems
  (Chatwoot, Freshdesk, etc.).
• Deep understanding of
  QA process (STLC)
  and tools like
  Jira or Postman
  .
• Good reporting skills using
  Excel / Google Sheets
  .

Nice to Have

• Experience with automation tools (e.g., Selenium).
• Prior work in SaaS or software product environments.

Why Join Us

• Exposure to both
  Support Operations
  and Software
  Quality Assurance
  .
• Opportunity to grow into
  SQA Analyst or Product Support Manager
  roles.
• Collaborative and learning-driven work culture

About Us

TekHQS is a premier technology firm headquartered in Lake Forest, California, USA, with a strategic offshore development center in Lahore, Pakistan. With over 12 years of expertise, we empower global businesses across USA, Europe, Asia, Australia, and the UAE through innovative digital solutions in AI/ML, Blockchain, ERP, IoT, Cybersecurity, and Custom Applications.

We are building a dynamic support team, and this internship offers fresh graduates and early-career professionals an excellent opportunity to gain exposure to client support in the tech industry.

Role Overview

As a Support Intern, you will be the first point of contact for customers, assisting them with basic queries, onboarding, and troubleshooting. This internship is designed to provide hands-on training in customer support, enterprise tools, and communication, helping you kick-start your career in a global technology environment.

Key Responsibilities

• Provide timely and professional support to customers via chat, email, and phone.
• Assist with onboarding and setup for TekHQS solutions.
• Help document common issues, customer feedback, and solutions.
• Escalate complex queries to senior support or product/engineering teams.
• Maintain a positive and empathetic customer-first approach.

Requirements

• Fresh graduate (BBA, BSCS, MBA, or related field) or up to 6 months of experience in customer service/support.
• Strong English communication skills (verbal and written).
• Tech-savvy, eager to learn, and proactive with a problem-solving mindset.
• Comfortable using digital tools, CRM systems, and support platforms (training provided).
• Passion for customer engagement and continuous learning.

Job Details:

• Job Type: Full-time, On-site
• Timing 11 AM to 8 PM
• Location: DHA Phase 6, Lahore, Pakistan

About Us:

TEKHQS is a global technology solutions provider headquartered in Lake Forest, California, with a 300+ expert team in Pakistan. We specialize in ERP (SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics 365), AI/ML, Blockchain, Cloud, and Staff Augmentation services. Join us to drive business growth and work on cutting-edge global IT projects with hands-on mentorship and a clear career path.

Job Types: Full-time, Internship

Work Location: In person

Job Title: Technical Support

Location: Gullberg 3

Employment Type: Full-time

We are looking for a Technical Support resource to join our team for the PPF Project. This role will be the first line of contact with our clients and will play a vital part in ensuring smooth communication and efficient issue handling.

Key Responsibilities:

• Attend client calls and receive complaints.
• Log issues into the ticketing system accurately.
• Provide initial guidance to clients for basic issue resolution.
• Ensure timely follow-up and smooth coordination with internal teams for escalated issues.

Requirements:

• Strong communication and problem-solving skills.
• Ability to handle client interactions with professionalism.
• Basic technical knowledge and eagerness to learn.
• Prior experience in a technical support/helpdesk role will be an advantage.

This is a great opportunity for individuals passionate about client service and technical support who want to grow their career in IT support and project-based environments.

If you're interested, please apply by sending your CV to () .

Job Type: Full-time

Pay: Rs60, Rs70,000.00 per month

Work Location: In person