Explore numerous insurance job opportunities in Customer Service Representative
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We're looking for a Customer Service Representative who is passionate about delivering outstanding service and helping travelers plan memorable experiences. In this role, you'll be responsible for guiding customers throughout their journey — from providing accurate travel information to booking arrangements and resolving post-booking concerns. Your focus will be on ensuring customer satisfaction, building trust, and driving loyalty to our brand.
Key Responsibilities:
- Manage incoming customer calls and provide professional, timely assistance.
- Guide customers step-by-step through the booking process.
- Handle cancellations, refunds, and other changes, ensuring records are accurately updated in the system.
- Understand customer preferences and recommend suitable travel options or packages.
- Follow up with customers to offer support, confirm updates, and ensure satisfaction.
- Address complaints empathetically, offering effective solutions or alternatives.
- Keep customers informed about current promotions, offers, and services.
- Contribute to team performance by working toward first-contact resolution targets.
- Stay updated on company products, policies, and any service-related changes.
Qualification:
- Bachelor's degree
- Fresh or 1 year of experience in a customer service, support, or travel-related role
Must-Have Skills:
- Effective communication skills.
- Strong interpersonal skills and a positive, customer-first attitude.
- Ability to work well within a team and handle a fast-paced work environment.
- Basic understanding of travel services and customer support tools is a plus.
We Offer
- Market Competitive Salary
- Medical coverage for Self & Dependents
- Company Stock Sharing Plans
- Gratuity
- Annual Travel Allowance
- Opportunity to work in a collaborative, innovative environment
- Continuous learning and professional development opportunities
Location:
- Karachi (On-Site)
Note: Please apply only if you meet the specified criteria.
Job Type: Full-time
Location:
- Karachi (Required)
Work Location: In person
Customer Service Representative
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Job Description:
- Handle inbound/outbound calls and respond to customer queries with empathy and professionalism.
- Coordinate between patients and doctors to ensure smooth appointment flow.
- Maintain accurate records and follow up to ensure service satisfaction.
- Provide timely resolution to complaints while ensuring a positive patient experience.
- Rotational Shifts.
Qualifications:
- Excellent communication skills in English and Urdu.
- Previous customer service or call centre experience (preferred).
- A calm, patient-focused attitude and a passion for healthcare.
- Ability to multitask in a fast-paced environment.
- Must be Graduate
Job Type: Full-time
Work Location: In person
Customer Service Representative Fixed Salary Plus Commission
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Hiring Alert We are looking for Customer Support Representatives dedicated to long-term roles for our USA-based Travel Club Campaign.
Location: Gulshan-e-Iqbal, 13B, Main Baitul Mukarram Masjid.
Evening Shift: 6:00 PM to 12:00 AM (limited seats)
Compensation: Fixed Salary: 30,000 PKR
Commissions & Bonuses: Daily, weekly, and monthly incentives available—earn up to 80,000 PKR per month.
Additional Benefits: Year-end paid holidays and other perks.
Requirements:
Age Limit: 16 to 35 years English Fluency is a must Dedication, regularity, and punctuality are essential;
we're looking for committed individuals.
No Sales target, Just Lead Generation
Walk-in Interview
Details: Timings: 7 PM to 11 PM
Office Address: Suite # 408, 4th Floor, AL- Mustufa Center, Gulshan-e-Iqbal Block 13-B. Karachi.
Opposite to Baitul Mukarram Masjid UBL Bank's Building & Adjacent to Levis Outlet.
Contact: WhatsApp us at:
Both males and females are encouraged to apply. Join us for a rewarding and stable career
Job Type: Part-time
Pay: Rs30, Rs80,000.00 per month
Expected hours: 36 per week
Work Location: In person
Customer Service Representative
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Customer Service Representative
We are looking for a Customer Service Representative to join our dynamic team If you are passionate about providing excellent customer support and have experience in customer service, we want to hear from you. Join us for a fulfilling and rewarding career with excellent growth opportunities.
Key Responsibilities:
- Answer customer queries and resolve issues efficiently through multiple platforms (Phone, Email, Chat).
- Provide exceptional service and ensure high customer satisfaction at all times.
- Handle inquiries and complaints with professionalism, patience, and understanding.
- Assist customers with product information, billing, and troubleshooting.
Monday to Saturday: 12:00 PM to 9:00 PM (9-hour shifts).
Salary Rs 25000 per month and incentives
Location Main Tariq road
Share your cv at
Job Type: Full-time
Pay: Rs25,000.00 per month
Work Location: In person
Female Customer Service Representative
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Job Title: Female Customer Service Representative (Chat Support)
Location: Gulistan-e-Jouhar
Employment Type: Full-Time
Timings: 8:00pm to 5:00am
Industry: IT Industry
Key Responsibilities:
- Provide prompt, accurate, and courteous customer support through live chat.
- Respond to customer inquiries, troubleshoot issues, and resolve problems efficiently and professionally.
- Handle a high volume of chat inquiries while maintaining quality service and customer satisfaction.
- Assist customers with product inquiries, order statuses, and technical support.
- Document and escalate issues to relevant departments when needed.
- Maintain a positive, helpful, and friendly tone in all interactions.
- Continuously improve knowledge of our products and services to enhance the customer experience.
Requirements:
- Female candidates preferred for this role (due to team dynamics, based on internal policy).
- Previous experience in a customer service role (chat support preferred but not required).
- Strong written communication skills with excellent grammar and spelling.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- A patient, empathetic, and solution-oriented attitude.
- Comfortable working independently and as part of a team.
- Basic computer skills and familiarity with chat support tools.
- Ability to remain calm and professional when dealing with difficult or frustrated customers.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and skill development.
- A team-focused culture that values customer-centric solutions.
Job Type: Full-time
Pay: Rs15, Rs50,000.00 per month
Work Location: In person
Customer Service Representative
Posted today
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Job Description
Hiring Alert We are looking for Customer Support Representatives dedicated to long-term roles for our USA-based Travel Club Campaign.
Location: Gulshan-e-Iqbal, 13B, Main Baitul Mukarram Masjid.
Evening Shift: 5:45 PM to 12:00 AM (limited seats)
Compensation: Fixed Salary: 40,000 PKR
Commissions & Bonuses: Daily, weekly, and monthly incentives available—earn up to 80,000 PKR per month.
Additional Benefits: Year-end paid holidays and other perks.
Requirements:
Age Limit: 16 to 35 years
English Fluency is a must
Dedication, regularity, and punctuality are essential;
we're looking for committed individuals.
No Sales target, Just Lead Generation
Walk-in Interview
Details: Timings: 7 PM to 11 PM
Contact: WhatsApp us at:
Both males and females are encouraged to apply. Join us for a rewarding and stable career
Job Type: Part-time
Pay: Rs40, Rs50,000.00 per month
Expected hours: 36 per week
Work Location: In person
Customer Service Representative
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WE ARE HIRING
Customer Service representative for our E Commerce store
RESPONSIBILITY :
- Replying to Customers on Whatsapp / FB / Instagram
- Resolving Customer Issues regarding their order
- Lodge complaints with courier logistics
- Provide excellent customer service
SKILLS REQUIREMENT :
- Experienced and Freshers both can apply
- Excellent communication and problem-solving skills
LOCATION : Federal B Area
Job Type: Full-time
Pay: Rs20, Rs25,000.00 per month
Work Location: In person
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Customer Service Representative
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- Inbound campaign. (Night Shift)
We are seeking dedicated and experienced individuals to join our team as Sales Executives. As a key member of our sales team, you will be responsible for driving sales, promoting our services, and ensuring customer satisfaction.
Requirements:
- Fluency in English: Must be able to communicate confidently with US customers without relying on scripts.
- Experience: Proven sales experience, ideally in telecom or a related field.
- Availability: Must be willing to work the night shift (9 PM to 6 AM)
Job Details:
- Role: International Sales Executive
- Timings: 9 PM to 6 AM (Night Shift)
- Working Days: Monday to Saturday
- Salary Range: starting from Rs 55,000 + commisson + Bonuses, per month, depending on experience.
- Earn up to 100k-120k
- Location: Bahadurabad, Karachi
(PICK AND DROP IS AVAILABLE FOR FEMALES)
For inquiries, contact us at
Job Type: Full-time
Pay: From Rs55,000.00 per month
Application Question(s):
How would you rate your English on the scale of 10?
Will you be able to work the night shift (9pm to 6am)?
Work Location: In person
Customer Service Representative
Posted today
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Position: Customer Service Representative
Position Overview:
We are looking for a motivated Customer Service Representative with a focus on Excellent English Communication Skills and preferably U.S market experience. The ideal candidate will play a crucial role in managing customer inquiries, driving sales, and ensuring overall customer satisfaction.
Key Responsibilities:
1. Customer Engagement:
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide product information, answer questions, and assist customers through the purchasing process.
2. Sales Generation:
- Actively promote and upsell products to maximize sales opportunities.
- Meet and exceed monthly sales targets and key performance indicators.
3. Marketplace Expertise:
- Leverage knowledge of e-commerce platforms like Amazon and eBay is a plus, to optimize sales strategies.
- Stay informed about industry trends and competitor activities.
4. Order Processing:
- Efficiently process customer orders and coordinate with internal teams for timely fulfillment.
- Address and resolve any issues related to orders, shipping, and returns.
Qualifications:
- Excellent English communication skills (verbal and written).
- Previous experience in customer sales, with a preference for U.S market experience.
- Strong interpersonal and negotiation skills.
- Familiarity with e-commerce platforms, particularly Amazon and eBay.
- Proactive attitude and ability to work in a fast-paced environment.
Company's perks:
1- Industry competitive salary
2- Family Health Insurance Facility
3- Dynamic and collaborative work environment.
4- Paid Leaves
5- Opportunities for professional development and career growth.
Other information:
Job Timings: 06:00 PM - 03:00 AM OR 9 PM - 6 AM (Mon - Friday) On-site
Office Location: Nazimabad # 3, Karachi, Pakistan
Job Type: Full-time
Job Type: Full-time
Pay: Up to Rs100,000.00 per month
Work Location: In person
Customer Service Representative
Posted today
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Pay: Rs32, Rs37,000.00 per month
Job description:
Customer Service Representative
Experience: Min 1 year
Location: Karachi, Pakistan
Are you passionate about helping others? Do you love solving problems and making a difference every day? We're hiring a Customer Service Representative to join our team
Description
What we're looking for:
- A positive attitude and great communication skills
- Someone who's dedicated to providing excellent customer experiences
- Ability to handle challenges with a smile and stay calm under pressure
Qualifications:
- Minimum Education: Intermediate
- Experience: Min 1 year (Must know KPI's and SOP's of call centre)
- Gender: Male
- Competitive Market Salary
- Number of Positions: 2
- Benefits: Medical coverage, paid leaves, annual bonus & Performance-Based Increments
- Location: Korangi Industrial Area
- Working Hours: 2 PM - 11 PM (Male)
- Relevant Experience and Skills
- Salary Range Between 32K to 37K
Job Type: Full-time
Pay: Rs32, Rs37,000.00 per month
Work Location: On the road