398 Customer Service Representatives jobs in Karachi
Customer Service Representatives
Posted 20 days ago
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Responding to customer inquiries via phone, email, and chat in a timely and professional manner Providing exceptional customer service and sales support to customers Identifying and addressing customer needs and concerns Maintaining accurate customer records and updating customer information as needed Collaborating with other departments to resolve customer issues Meeting or exceeding sales targets and goals Staying up-to-date with product knowledge and industry trends Providing feedback to management on customer needs and concerns Requirements
High school diploma or equivalent; associate’s or bachelor’s degree preferred 1-2 years of experience in customer service or sales role Excellent communication skills, both verbal and written Ability to work well in a team environment Strong problem-solving skills and ability to think on your feet Proficient in Microsoft Office and CRM software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow with the company Job Specification
High school diploma or equivalent; associate’s or bachelor’s degree preferred Excellent communication skills, both verbal and written Ability to work well in a team environment Strong problem-solving skills and ability to think on your feet Proficient in Microsoft Office and CRM software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow with the company We are passionate about providing excellent customer service and have a strong sales background; we encourage you to apply for this exciting opportunity.
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Customer Service Representatives
Posted 21 days ago
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We're on the lookout for dedicated individuals to join our dynamic Customer Care team! If you have previous experience in handling customer complaints and thrive in providing exceptional service, we want YOU! Job Specification
Previous experience in customer care, specifically in managing and resolving customer complaints. Unwavering commitment to providing exceptional client service. Ability to work independently and as part of a collaborative team. Handle many inbound and outbound calls to customers and clients. Ability to multi-task, prioritize, and manage time effectively. Experience in lead generation or customer service roles is preferred. Effective communication skills and a passion for ensuring customer satisfaction. Job Rewards and Benefits
Accommodation, Communication, Incentive Bonus
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Business Development & Client Relations Executive (Hybrid)
Posted 1 day ago
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Business Development & Client Relations Executive (Hybrid) About the job
Job Openings Business Development & Client Relations Executive (Hybrid) About the Role
We are looking for a dynamic and self-driven professional who can handle the complete client acquisition and management process for our design and marketing agency. The candidate will be responsible for generating leads, building strong client relationships, and bringing in new projects. The production side (design, marketing execution, and tools) will be fully managed by our in-house team your focus will be on business development and client servicing. Key Responsibilities
Identify and generate new leads through various channels (online platforms, networking, referrals, etc.). Reach out to potential clients, present our services, and convert them into long-term partnerships. Understand client requirements and communicate them effectively to the production team. Maintain regular follow-ups with clients to ensure satisfaction and repeat business. Negotiate deals, close contracts, and achieve set targets. Build and maintain strong professional relationships with existing and new clients. Collaborate with the internal production team to ensure timely project delivery. Requirements
Proven experience in sales, business development, or client servicing, preferably in a marketing/creative agency. Strong communication and interpersonal skills. Ability to independently manage the end-to-end client handling process. Good negotiation and presentation skills. Self-motivated, target-oriented, and adaptable. Basic understanding of design/marketing services (added advantage, but not mandatory). What We Provide
Full production support (team + tools provided in-house). Competitive salary + performance-based incentives. Opportunity to work with a creative and growing agency. Other Details
Company Strength: 20+ Work Mode: Hybrid Working Timings: 6pm-2am Working Days: Monday - Friday Experience: 1+ Years
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Help desk analyst
Posted today
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Job Description:
We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.
Key Responsibilities:
Set up laptops, workstations, and IT equipment for new joiners.
Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).
Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.
Handle Cisco network equipment, including basic configuration and maintenance.
Ensure smooth connectivity and resolve any network or hardware-related issues.
Coordinate with external vendors for IT procurement or warranty services.
Maintain asset inventory of all IT hardware and software licenses.
Provide remote or on-site technical assistance to staff as needed.
Implement and support IT security best practices.
Assist in regular data backups and system updates.
Requirements & Qualifications:
Bachelor's degree in information technology, Computer Science, or related field.
1–3 years of experience in IT support or similar role.
Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).
Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.
Working knowledge of accounting or operational software like QuickBooks is a plus.
Good problem-solving and communication skills.
Ability to work independently and manage multiple tasks.
Skills:
Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.
Experience in a BPO or service-based organization.
Knowledge of remote desktop tools and IT ticketing systems.
Job Type: Full-time
Work Location: Remote
IT-help desk Technician
Posted today
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The candidate must have reasonable work experience in basic installation and trouble shooting of software and hardware, networking, remote problem-solving and rectification of emails related issues.
Location : SMCHS ,Karachi Sindh
Job Type: Full-time
Work Location: In person
Help Desk Coordinator - Legal / Media
Posted 5 days ago
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Role Summary: PPF seeks a Help Desk Coordinator to assist journalists and media professionals with understanding and utilizing the Sindh Protection of Journalists and Other Media Practitioners Act 2021 and the Protection of Journalists and Media Professionals Act 2021 for their safety. This role involves developing guidelines, managing inquiries, providing guidance on these laws, and participating in workshops and training sessions focused on journalist safety, offering insights on using these legal protections.
Key Responsibilities: Manage inquiries related to the Sindh Protection of Journalists and Other Media Practitioners Act 2021 and the Protection of Journalists and Media Professionals Act 2021, providing timely and accurate assistance. Develop and maintain resources to help journalists understand and navigate these laws. Participate in workshops and training sessions for journalists and media professionals focused on safety, providing insights on using the laws to ensure their protection. Collaborate with legal experts to stay informed on legal developments and ensure advice remains current and accurate. Work with advocacy teams to promote the help desk service within the journalist community. Maintain records of inquiries and feedback to continually improve the help desk service. What We Offer: Supportive and collaborative work environment. Opportunities for professional development. Meaningful impact in supporting and protecting journalists in Pakistan. Job Specification
Bachelor's degree in Law, Journalism, Media Studies, or a related field. A Master's degree or legal qualification is advantageous. Minimum of 3 years' experience in a support or advisory role, preferably within a legal, media, or non-profit environment. Excellent communication and interpersonal skills, with the ability to explain complex legal principles clearly. Strong organizational and problem-solving skills.
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Call Center
Posted today
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Join Our Dynamic Team as a Call Center Sales Agent
Are you confident, energetic, and passionate about sales? Do you have the drive to communicate, convince, and close? If yes – we're looking for YOU to become a part of our growing call center team
As a Call Center Agent (Sales – Insurance Policies), you'll play a key role in connecting with potential customers, building trust, and helping them secure their future through our tailored insurance plans.
What We Offer
•
Competitive salary + attractive commission structure
Professional training to polish your selling skills
A growth-oriented environment with career advancement opportunities
A supportive team and positive workplace culture Job Responsibilities
Engage customers through outbound calls to promote and sell insurance policies.
Effectively communicate the value and benefits of products to potential clients.
Build and maintain strong customer relationships by addressing queries and concerns.
Achieve daily/weekly/monthly sales targets with passion and consistency.
Represent the company with professionalism and integrity at all times.
Requirements:
Own Laptop (mandatory)
Minimum Intermediate (FA/FSc/ICS/ICOM or equivalent)
Strong communication & persuasion skills (Urdu/English)
Must possess a valid original CNIC
Timings: 9:00 AM – 6:00 PM (Monday to Saturday)
If you have the confidence to sell, the power to convince, and the drive to succeed – we want YOU on our team Apply now and start your journey towards an exciting career in sales and customer engagement
Job Type: Full-time
Work Location: In person
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Call Center
Posted today
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Are you a night owl with a passion for exceptional communication and customer service? Azul Production is seeking dedicated Customer Service & Digital Media Agents to join our team and excel in a dynamic environment. If you're ready to make a difference and contribute to our success story, read on
Key Responsibilities:
- Manage brand orders & services through multiple web portals
- Create social media calendars for multiple brands
- Coordinate with designers & ensure timely work
- Stay updated with USA digital trends
Requirements:
- Strong communication skills are a must (As per USA Standards) – your ability to connect with clients sets the tone for our service quality.
- Detail-oriented approach to verifying and updating client information.
- Prior experience in customer service, collections, or related fields is advantageous.
- Self-motivated team player who can thrive in an independent work environment.
Location: On Site - DHA Phase 6, Ittehad Commerical
Work Timing: 9 pm to 6 am (Onsite)
Shift: Full Time
Apply:
Job Type: Full-time
Pay: Rs70, Rs80,000.00 per month
Work Location: In person
Call center
Posted today
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Job Description
FRESH Female Required for our Call Centre in Karachi.
*1. Gulshan Iqbal Call Centre Branch related to 5 banks*
*Requirements:*
- Matric to Masters.
- FRESH or Experience
*Customer Sales Executive - 4 Positions*
Timing: 9:30 am - 6:00 pm
For any query, call or Whatsapp to Ahsan Faraz:
Job Types: Full-time, New-Grad
Pay: From Rs40,000.00 per month
Work Location: In person
Customer Support Agent-Call Center
Posted today
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Job Description
Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.
Salary: 40, ,000 PKR (based on skills and experience)
Location: North Nazimabad, Block A, Karachi
Shift: 7:00 PM – 4:00 AM
Note: Freshers with good English Communication skills are encouraged to apply.
Contact:
Email:
Responsibilities
Handle inbound and outbound calls professionally
Communicate effectively to provide information, support, and sales assistance
Resolve customer inquiries and complaints efficiently
Meet and exceed monthly sales and performance targets
Maintain accurate records of interactions and follow-ups
Ensure customer satisfaction and build strong relationships
Requirements
Minimum 1 year of call center/customer service experience
Strong verbal & written communication skills
Ability to handle objections and close sales confidently
Self-motivated, target-driven, and eager to learn
Ability to work the night shift (7:00 PM – 4:00 AM)
Benefits
5 working days (Saturday & Sunday off)
Competitive salary & performance-based growth (evaluated every 4 months)
Health Insurance
Annual picnic & dinner
Monthly company-paid dinners
Annual picnic & dinner
Kickstart your career with Experts Communication and grow in a professional, fast-paced environment
Job Type: Full-time
Pay: Rs40, Rs50,000.00 per month
Work Location: In person