462 Customer Service Representatives jobs in Pakistan

• Should be well spoken and have good communication skills.
• Exceptional interpersonal and rapport building skills.
• A patient and empathetic attitude.
• Strong time management and organizational skills.
• Adaptability and flexibility.
• Comfortable working in fast-paced environments.
• Troubleshooting skills, either basic or advanced, depending on the role and industry.
• Phone skills, including familiarity with complex or multi-line phone systems.

WORK LOAD IS MINIMAL. EMPLOYEE'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY.

• Troubleshooting skills, either basic or advanced, depending on the role and industry.
• Phone skills, including familiarity with complex or multi-line phone systems.

Manage accounts of Brand Activation clients. Help clients develop consumer contact strategies, media plans and solutions to creative, logistical, and technical problems. He / she will be responsible for monitoring project timelines through close coordination with different departments to deliver the timelines.

Good negotiation skills will be required to convince the client and get buy-in from internal team for timely delivery.

Information Technology and Services - Lahore, Pakistan

We are looking for a females candidate for the position of Client Services Coordinator. Job includes contacting clients, confirming meeting times, meeting their requirements and setting up their schedule for documentations.

We work in the e-commerce services like (Amazon, TEMU, Ali Express). Our clients are looking to setup their accounts and businesses in these platforms. Your job will be to walk them through the process and prepare any documentation required for the accounts.

This job may also involve travelling to Regional Passport Office. Travel Allowance will be provided. Handsome bonuses will also be provided upon meeting the client's satisfaction.

Great Communication skills in URDU.

Computer Skills

Microsoft Office

Get AI-powered advice on this job and more exclusive features.

Position Overview

The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.

Position Overview

The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.

Responsibilities

• Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams
• Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs
• Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget
• Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust
• Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement
• Identify opportunities for account growth and new business development and support the preparation of proposals and pitches
• Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client
  
  

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field.
  
  

• Minimum 2 years of experience in client services, and mainstream advertising agencies
  
  

• Can-do Attitude
• Strong communication and interpersonal skills
• Proven team management abilities
• A collaborative and proactive approach
• Client-focused mindset
• Excellent organizational and project management skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Strategic thinking and problem-solving capabilities
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Internet Publishing

Referrals increase your chances of interviewing at Nativ Global by 2x

Karachi Division, Sindh, Pakistan 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Attend meetings with Client companies (mostly you will have to fly to Karachi)
Promote business to potential client companies.·
Act as a liaison between company and Clients.·
Satisfy client queries and stay in touch with them.

Must have excellent communication skills.·
Must be able to travel and stay out stations for business trips.·
Should be comfortable dealing with clients.·
Should have some experience in Client services, business development or public relations

Information Technology and Services - Islamabad, Pakistan

Job Summary: To efficiently operate the account. Ensure timely delivery on all aspects from artwork to billings, leading to timely flow of meetings/work.

1. Initialing work
2. Preparation of time table to ensure work comes forward on time
3. Planning meetings and presentations, preparing and circulating the agenda
4. Ensuring all records are kept and requisitions issued
5. Preparation and understanding of creative/media briefs and submissions well in time
6. Evaluating submissions from all departments against the brief
7. Ensuring work is completed according to the time table
8. Ability to anticipate deviations from normal processes and take corrective actions
9. Responsible for all outputs on his/her accounts
10. Control and report on all aspects to immediate boss

1. Management graduate
2. Thorough knowledge of the process involved in agency functioning
3. Knowledge of the industry/client brands
4. Knowledge of managing workflow
5. Basic understanding of the functioning of support departments
6. High on the learning curve

1. Common sense and curiosity
2. Excellent interpersonal skills (both within team and department)
3. Communication skills
4. Extremely organized
5. Ability for parallel processing of jobs
6. Presentation skills
7. Negotiation skills
8. Persuasion skills

Information Technology and Services - Karachi, Pakistan