189 Customer Service jobs in Lahore

• Great Opportunity Knocking At the Doors for Fresh Graduates
• We require some fresh and good English Speaking candidates for our American inbound campaigns.
• We are offering very handsome salary packages along with impressive commissions and bonuses.
• If you need a job at urgent basis, & got tired from applying in several places, this is best opportunity for you guys.
• He or she should have sound knowledge about call center that how they operates.
• He or she should have good personality to work with other staff, and should be a team player.
• He or she should have impressive English language speaking & listening skills.
• He or she should be able to work in flexible timings at evening Shift from 6:00 pm to 3:00 am.

No Interview Fees

No Hiring Fees

No Training Fees

No Registration Fees

We are not consultants, we hire people only for our own company and our own projects and we do not charge anything to anyone.

Note: Please bring your latest CV and all relevant documents.

Job Types: Full-time, Part-time, Contract, Fresher

Salary: From Rs100,000.00 per month

Expected hours: 56 per week

Ability to Commute:

• Lahore (Required)

Ability to Relocate:

• Lahore: Relocate before starting work (Required)

Proactive: Instead of waiting for customers to reach out to you, it can be helpful to offer help or recommendations before they ask or contact them first if you’re aware of an issue.

Personalized: Providing great customer service means knowing who your customers are and what they want. In order to find out what your customers needs, you can ask questions, use social media and conduct surveys to gather valuable insight.

Convenient: Give your customers several options for getting the service they need so they can reach out in their preferred channel of communication. You can work with customers in person, over the phone or online through email, chat or social media direct messages.

Competent: It’s important for you to be very knowledgeable about your company and the products and services it provides so you can appropriately help your customers as issues arise.

Industry: Information Technology and Services - Lahore, Pakistan

Enigma Global Solutions
Call Center Representative Opportunities

Kickstart your career with Enigma Global Solutions! Whether you’re a fresh graduate or an experienced professional, we offer a rewarding opportunity with competitive salary and benefits.

Responsibilities:
Handle inbound and outbound customer calls efficiently.

Provide accurate information, resolve queries, and address complaints promptly.

Achieve individual and team performance targets.

Requirements:
Excellent communication skills in English.

Previous call center or customer service experience preferred but not mandatory.

Fresh candidates are encouraged to apply.

Ability to work night shifts.

Why Join Us?
Competitive salary package.

Supportive work environment with growth opportunities.

Convenient office location.

Job Type: Full-time
Salary: Rs 35,000 – Rs 80,000 per month

Requirements:
Excellent communication skills in English.

Previous call center or customer service experience preferred but not mandatory.

Fresh candidates are encouraged to apply.

Ability to work night shifts.

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Core Edge Solutions

Core Edge Solutions (Pvt.) Ltd. is a US-based company seeking a highly motivated and results-driven Customer Support Representative to join our team. The Customer Support Representative (Inbound Calls) will be responsible for answering customer inquiries, resolving concerns, and ensuring a high level of satisfaction. The ideal candidate will have excellent communication skills, be patient and empathetic, and possess strong problem-solving abilities.

This is an onsite job with night shift hours from 8:00 PM to 6:00 AM . From Monday to Saturday

Location: Gulberg 3, Lahore

Key Responsibilities:

• Answer inbound customer calls in a timely and professional manner.
• Provide accurate information and assist with customer inquiries, issues, and requests.
• Resolve customer complaints or issues by identifying the cause, offering solutions, and following up on resolutions.
• Process orders, returns, and exchanges when necessary.
• Document and update customer information and interactions in the database.
• Maintain a high level of product knowledge to accurately assist customers.
• Meet or exceed individual and team performance metrics (e.g., call handling time, customer satisfaction scores).
• Escalate complex or unresolved issues to the appropriate department or supervisor.
• Maintain a positive and professional attitude while interacting with customers.
• Handle high call volumes efficiently and effectively while ensuring customer satisfaction.
• Follow company policies and procedures for handling inquiries and resolving issues.

Qualifications:

• Must have a US accent
• Previous customer service experience, especially in an inbound call center environment, is a plus.
• Excellent communication skills, both verbal and written.
• Strong listening and problem-solving skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer proficiency and familiarity with customer service software.
• Strong attention to detail and organizational skills.
• Ability to handle customer complaints with professionalism and empathy.
• A positive attitude and team-oriented mindset.
• IT System Custom Software Development

Employment Type

• Full-time

• Seniority level Entry level

• Employment type Full-time
• Industries IT System Custom Software Development

Referrals increase your chances of interviewing at Core Edge Solutions by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

As a Customer Service Agent, you'll provide top-notch support, resolving customer inquiries and issues with efficiency and a smile.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat.
2. Resolve customer issues and document interactions.
3. Maintain product knowledge and offer recommendations.
4. Collaborate with teams to address complex issues.

Qualifications:

1. Problem-solving ability.
2. Basic computer skills.
3. Flexibility for shifts, including weekends.

Join us and help us deliver exceptional service to our valued customers!

Required Skills for Customer Service Job:

1. Communication Skills: Excellent verbal and written communication skills are crucial for effectively interacting with customers and colleagues.
2. Empathy: The ability to understand and empathize with customers' needs and concerns, showing genuine care and concern.
3. Problem-Solving: Strong problem-solving skills to identify issues, find solutions, and ensure customer satisfaction.
4. Patience: Patience is key when dealing with challenging or upset customers. Remaining calm and composed is essential.
5. Product Knowledge: Thorough knowledge of the company's products or services to provide accurate information and assistance to customers.
6. Active Listening: The capacity to listen actively to customer inquiries, concerns, and feedback and respond appropriately.
7. Time Management: Effective time management to handle multiple customer inquiries and tasks efficiently.
8. Adaptability: The ability to adapt to changing customer needs and a dynamic work environment.
9. Conflict Resolution: Skills to de-escalate conflicts and find resolutions that satisfy customers and align with company policies.
10. Teamwork: Collaboration with colleagues and other departments to ensure customer issues are resolved promptly.
11. Technical Proficiency: Basic technical skills to navigate customer support tools, CRM systems, and troubleshoot common customer issues.
12. Proficiency in Microsoft Excel and Microsoft Word:
13. Microsoft Excel:
1. Data Entry: Proficiency in entering and organizing data in Excel spreadsheets.
2. Formulas and Functions: Ability to use basic formulas and functions for calculations and data analysis.
3. Data Visualization: Creating simple charts and graphs to present data visually.
4. Data Sorting and Filtering: Sorting and filtering data for analysis and reporting.
14. Microsoft Word:
1. Document Creation: Creating and formatting documents, including letters, reports, and memos.
2. Editing and Proofreading: Reviewing and editing documents for accuracy and clarity.
3. Formatting Skills: Ability to format text, apply styles, and use headers and footers.
4. Collaboration: Using features like track changes and comments for collaborative document editing.

Job Title: Customer Service Representative (Night Shift, Seasonal)

Job Type: Full-Time

Shift: Rotating Night Shift (Pacific Time)

As a Customer Service Representative, you will be responsible for handling customer inquiries via phone calls, emails, and chats. The role requires strong communication skills, attention to detail, and the ability to provide timely and accurate information. The position involves working on a rotating night shift in the Pacific Time zone.

1. Minimum of 1 year of Customer Service experience in an international campaign.
2. Excellent communication skills, both written and verbal.
3. Proficiency in using CRM systems; knowledge of Zendesk is a plus.
4. Ability to work in a rotating night shift based on Pacific Time.
5. Strong problem-solving skills and attention to detail.
6. Must be comfortable working in a fast-paced environment.

Location:

This position is based at our office in Valencia, Lahore.

Paid training and opportunity to work with a dynamic and collaborative team.

Digitizing Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Successful completion of paid training. Ability to adapt to rotating shifts based on business needs.

Information Technology and Services - Lahore, Pakistan

It involves:

1-Receiving and processing incoming orders and conduct confirmation calls to customers to verify the order and ensure that customers details are accurate.
2-Manage and respond promptly to customer queries and feedback on a variety of social media platforms and ensuring that consumers are satisfied with products or services by handling complaints and inquiries.
3-Coordination and communication with vendors to manage orders and the deliveries of customers.
4-Track and update replaced, returned or unfulfilled orders.
5-Create and update product listings with accurate and detailed information.

Skills:

• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to resolve conflicts effectively.
• Experience of 6 months to 1 year in a customer service role is preferred.

As a Customer Services Representative , you will be responsible for selling property units, paying visits to clients, generating sales leads, building pipelines, and converting prospects to sales numbers. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen by providing a simple and seamless process.

Responsibilities:

1. Manage customer accounts and build a strong and healthy relationship with them.
2. Manage, train, and develop the sales team.
3. Attain established monthly, quarterly, and annual sales goals.
4. Keep buyers updated as to construction start and completion dates and remain actively involved in the sales process through closing.
5. Track team performance metrics such as sales revenue, customers, sales associate productivity, etc.
6. Actively participate in community activities, local and state board of realtors so that the company will be viewed in the best possible light by clients, sales associates, competitors, and the public within the branch office location.

Job Requirements:

1. Qualification: Bachelor's degree or equivalent experience required.
2. Able to positively influence and engage clients, generating interest and enthusiasm for the business line.
3. Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values.
4. 2+ years of experience in sales.

Category: Client Services & Customer Support

Job Type: Full Time/Permanent (First Shift (Day))

We provide innovative Business Process Outsourcing (BPO) and specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail.

Job Description:

Manage large amounts of completely outbound calls in a timely manner.
Follow our company’s communication “Script”.
Build strong relationships with customers.
Identify customer needs and clarify information.
Maintain a level of professionalism and engagement to create a positive experience with every interaction.

• Required Skills
  Intermediate to Bachelor / A-levels
  Excellent interpersonal skills.
  Good communication skills.
  Ability to work effectively in a team.
  Fresh or one year of experience.

Perks and Benefits:
Basic Salary (As per Interview)
Daily, Weekly, and Monthly Bonuses
Commission
Medical Insurance
Annual Dinner
Annual Tour

Job Type: Full Time
Walk-in Interview (8:00 PM to 12 PM)

Outsourcing/Offshoring - Lahore, Pakistan

MBA (Business Administration, HR or Marketing)

• Provide help, information and advice to clients about Zafar Securities' services
• Measure customer satisfaction and improve services
• Communicating with clients (telephone/email/letter/social media/face-to-face)
• Investigating and resolving clients' related issues/problems
• Developing and implementing feedback or complaints procedure for clients

• Confidence, patience, diplomacy & problem-solving skills
• Creative thinking & motivational skills
• Ability to work well under pressure
• Basic knowledge about social media
• Having experience in trading (shares/commodities) are preferable