195 Call Centers jobs in Lahore

We are seeking a customer-oriented and energetic Call Centre Agent to join our customer support team. The ideal candidate will handle inbound and/or outbound calls, resolve customer inquiries, provide information about products and services, and ensure a high level of customer satisfaction.

Key Responsibilities:

• Handle incoming calls and respond to customer inquiries promptly and professionally.
• Make outbound calls to customers for follow-ups, surveys, or marketing campaigns, as needed.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints efficiently, escalating issues when necessary.
• Document customer interactions and update account information in the CRM system.
• Meet or exceed performance metrics including call handling time, quality scores, and customer satisfaction.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Follow communication scripts, company procedures, and policies.

Requirements:

• High school diploma or equivalent; additional education is a plus.
• Proven experience in a call centre or customer service role is preferred.
• Excellent communication skills (verbal and written).
• Strong listening and problem-solving abilities.
• Proficient in using computers and CRM software.
• Ability to work in a fast-paced environment and handle high call volumes.
• Flexible to work in shifts, including weekends and holidays, if required.
• Multilingual abilities are a plus.

Benefits:

• Paid training
• Performance bonuses
• Opportunities for career growth
• Friendly and supportive work environment

• Communication skills
• Customer service
• Problem-solving
• Computer literacy
• Multitasking
• Teamwork
• Time management
• Adaptability
• Attention to detail

Join Our Team as a Call Center Agent at SuperCare Recruitment's UK-based Call Center and Boost Your Career!

SuperCare Recruitment is actively looking for enthusiastic individuals to join our growing team.

1. Source and analyze candidate data from various job portals to match client requirements.
2. Identify job vacancies across the UK, approach managers for sales, and become their preferred supplier.
3. Reach out to potential candidates through multiple communication channels to convey job details.
4. Utilize networking, business development, and marketing techniques to confirm vacancies and sales.
5. Coordinate interview schedules, and create detailed information sheets using Excel, Google Sheets, and Word.

Key Requirements:

1. Excellent communication skills in English, both spoken and written. (Compulsory)
2. Able to meet the targets.
3. Proficiency in MS Word and Excel for accurate record-keeping.
4. Previous experience of at least 6 months in a call center or customer service role is required.

1. Competitive Salary: Earn a basic salary ranging from 30,000 to 70,000 PKR.
2. Attractive Commission Structure: Up to 100,000 PKR for achieving performance targets.
3. Empowering Environment: Join a team that values diversity and supports personal and professional growth.

Timing: 02:00 PM to 11:00 PM (Mon - Fri)

Staffing and Recruiting - Lahore, Pakistan

Bachelor’s degree in any field or fresh graduates; excellent English communication skills are a must

Job Description :
AA Associates is a dynamic partnership based in Lahore, Pakistan, specializing in providing exceptional consumer services. Founded in 2020, our mission is to deliver tailored solutions that meet the diverse needs of our clients, ensuring high satisfaction and loyalty. We are seeking enthusiastic Evening Call Center Agents to join our remote team and provide outstanding customer support.

Responsibilities :
- Handle inbound and outbound calls with professionalism and empathy.
- Address customer inquiries and provide accurate information regarding services and products.
- Ensure customer satisfaction by resolving issues and complaints efficiently.
- Document and maintain records of all interactions in a clear manner.
- Collaborate with team members to improve processes and service delivery.

- Strong verbal communication skills with a clear and pleasant speaking voice.
- Ability to listen actively and respond appropriately to customer concerns.
- Basic computer skills and experience with call center software is a plus.
- Time management skills with the ability to multitask.
- A positive attitude and a willingness to learn.

We are looking for an experienced Travel Consultant to join our Pakistan team. The ideal candidate must have prior experience in international travel bookings and expertise in using GDS systems, especially Galileo, Sabre, etc.

1. Handle Umrah bookings, flight bookings, hotel reservations, and holiday packages for international clients.
2. Manage GDS systems (Galileo, Sabre, etc.) for ticketing and reservations.
3. Provide excellent customer service and resolve travel-related queries professionally.
4. Process visit visas, Umrah packages, and tour packages efficiently.
5. Ensure compliance with airline policies and travel regulations.

Requirements:

• Minimum 1 year of experience in a travel agency.
• Strong knowledge of GDS systems (Galileo, Sabre, etc.).
• Good communication skills in English.
• Ability to handle customer queries & sales calls professionally.
• Knowledge of the UK & international travel market.

Communication, Leaves

An ideal candidate would have good English fluency and the ability to carry out conversations, a target-oriented approach, and preferably call center experience. They should be hardworking, self-motivated, and a good team player. The potential candidates must possess excellent communication skills, an attractive telephone voice, and exceptional sales skills.

Responsibilities:

1. Responding to inbound & outbound inquiries over the phone.
2. Exceptional communication skills that lead to customer satisfaction.
3. The candidate MUST have an English accent that is either neutral or native to the UK.
4. The candidate MUST be driven and motivated and must be willing and able to achieve challenging sales targets.
5. The candidate must be well organized and possess an excellent work ethic.
6. The nature of work will require handling multiple customers and multiple follow-ups; disciplined working habits are a must.

Skills:

Customer Dealing, Communication Skills, Coordination Skills, Fluent in English, Sales Management.

Job Description: Night Call Agent at AR Digital Gen - Accounting Industry

1. Handling incoming and outgoing calls during night shift
2. Responding to customer inquiries and resolving issues
3. Providing excellent customer service and building relationships with clients
4. Maintaining accurate records of all communication

1. Excellent communication and interpersonal skills
2. Ability to work independently and efficiently during night shift
3. Strong problem-solving capabilities and attention to detail
4. Experience in customer service and call center operations

Location: Lahore, Pakistan

Fresh Graduates with a Bachelor's Degree in any field are encouraged to apply

Quality and innovation. We are currently looking for Evening Agents to join our team, working remotely.

Job Description: Evening Agents Online/Remote Job for Fresh Graduates

Responsibilities:
• Interact with clients through phone and email to provide information about company services
• Work in a fast-paced environment to meet daily targets and deadlines
• Collaborate effectively with team members
• Ensure timely response to client inquiries

Required Skills:
• Excellent communication skills (verbal and written)
• Strong attention to detail
• Ability to handle multiple tasks simultaneously
• Good computer skills

Educational Qualification:
Fresh Graduates with a Bachelor's Degree in any field are encouraged to apply.

At AK Tech, we welcome you to join our team and grow with us. Apply now and let's make a difference

• Excellent communication skills in english (verbal and written)
• Strong attention to detail
• Ability to handle multiple tasks simultaneously
• Good computer skills

Information Technology and Services - Lahore, Pakistan

We are looking for experienced and talented Male / Female Call Center Representatives / CSR and Sales Executives who have good communication skills for our night shift.

Our target market is Canada. Candidates should be hardworking, dedicated, and self-motivated. A good salary package is waiting for the right deserving candidate.

Prospective candidates must have:

1. Good English language skills
2. Preferably good typing skills
3. Ability to use computers, internet, MS Word, etc.
4. Sales experience preferred, with demonstrated success in an inside sales role
5. Preferably one year of experience working in the call center industry
6. Good communication skills
7. Strong interpersonal and customer service skills

Note: Flexible to work in Night Shift (8:00 PM - 5:00 AM), Monday to Friday only.

Basic Salary: Rs 25,000 to 60,000 in between + huge incentives + residuals on top of incentives + daily and weekly bonuses. Comfortable and safe working environment.

1. Good English language skills
2. Preferably good typing skills
3. Ability to use computers, internet, MS Word, etc.
4. Sales experience preferred, with demonstrated success in an inside sales role

We are seeking experienced Sales Representatives to join our team. The ideal candidates should possess strong listening and communication skills in English and be available to work night shifts. Fuel allowance is available for females working the night shift.

Note: Candidates must be flexible to work evening and night shifts on a permanent basis, specifically:

• 02:00 pm - 11:00 pm
• 08:00 pm - 05:00 am

• Proficiency in English speaking
• Minimum qualification: Intermediate O/A Levels
• Excellent verbal communication skills
• Previous sales experience is preferred
• Must be punctual and regular
• Fresh candidates with excellent English communication skills are encouraged to apply

Location: Information Technology and Services, Lahore, Pakistan