370 Support Engineer jobs in Pakistan

Customer Support Engineer

Lahore, Punjab Overjet

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.

Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.

Simply put, there’s no better place to accelerate your career. Come join us!

The Role

The Practice Operations Team is dedicated to helping clinical teams deliver the best patient care at the dentist office. We apply Overjet’s cutting-edge dental AI in a SaaS platform so dentists can consistently identify needed patient care and better explain treatment needs with powerful AI visualizations.

We’re a cross-functional technical team blending backend, frontend, data engineering, machine learning, data science, and product. We work closely with sales, product, clinical, and customer success teams to rapidly iterate the Platform and delight clinicians and patients. Join us to transform both your next dentist appointment and the future of global oral healthcare!

We are looking for a Customer Support Engineer with strong technical and interpersonal skills, who will serve as the primary Support Engineer for the Overjet IRIS Image Capture platform.

Responsibilities

  • Provide support to live customers via email, phone and meetings as required
  • Utilize a combination of cloud based and open source tools and frameworks to solve complex data problems
  • Write efficient and scalable code, ensuring code quality and adherence to best practices
  • Troubleshoot and resolve software defects and performance issues
  • Work cross-functionally with product, engineering, clinical and customer success teams to streamline the support processes for our IRIS customers
  • Ability to be "on-call" on non-working hours periodically, as needed and planned for by the team

Qualifications

  • Excellent academic background in Computer Science or other related field
  • 2-5 years of experience of Software Engineering experience
  • 3+ years of SaaS experience
  • Experience with customer support
  • Experience with Dental Practice Management Systems and Imaging Systems (nice to have)
  • Excellent verbal and written communication in English is required
  • Ability to thrive in a fast-paced, technical, and mission-focused environment
  • Competitive Compensation and Equity
  • Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
  • 401k plans with a matching program
  • Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
  • Life and AD+D Insurance
  • 8 weeks Paid Parental Leave
  • Optional HSA with Employer contribution
  • Flexible Time Off and company paid holidays
  • Annual Learning and Development Stipend
  • Work from Home Stipend

Our Hybrid Workplace

We have a unique hybrid workplace at Overjet — which combines the teamwork of meeting in person, with the flexibility of working from anywhere.

Many of our positions are based in San Mateo, New York City, Boston, Salt Lake City, and Lahore. The Jetsetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.

Our People Team is happy to answer any questions about what hybrid work means for your specific role!

  • Excellence: We set ambitious goals and strive for excellence.
  • Velocity: We focus, act with urgency, and deliver results.
  • Ownership: We take ownership, dive deep and solve problems.
  • Win-win: We play to win, setting ourselves and our customers up for success.
  • Growth: We stay curious, seek feedback, and continuously learn and grow.
  • Featured inBloomberg ,Forbes ,Fast Company , andTechCrunch
EEOC Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!

If you are a Colorado resident: Please contact us by emailing to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

Create a Job Alert

Interested in building your career at Overjet? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile *

Website

Do you require visa sponsorship now or in the future? *

What is your state/province of residence? *

Can you work EST hours? * Select.

Do you have 3+ years of SaaS experience? If so, where? *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Overjet’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

Disability Status Select.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Support Engineer

Peshawar, North West Frontier Fresenius Medical Care North America

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

1- Installation and Commissioning of haemodialysis machines
2- Corrective and preventive maintenance of haemodialysis machines in the assigned accounts
3- Operational trainings of the supplied products to the customers for the effective utilization of our machines features.
4- Manage the technical issues in the assigned accounts and ensure the smooth operation of supplied equipment
5- Preparation of quality reports and installation report for the assigned accounts
6- Sales support in the assigned accounts
This advertiser has chosen not to accept applicants from your region.

Help-Desk Engineer

Multan, Punjab InstaCom Pvt. Ltd.

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

INSTACOM was established in 2014 and we are the largest Internet & Data Service Provider in Pakistan. In Punjab, we are serving thousands of customers. We offer services to the corporate and consumer sectors.

Job Description:

We are looking for a Help-Desk Engineer to join our talented company. If you are passionate about technology and constantly seeking to learn and improve your skill set, then you are the type of person we are looking for. (NO REMOTE WORK)

Job Specification

Requirements:

  1. Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
  2. Minimum 1-2 years experience.
  3. Excellent customer service, troubleshooting technical problems & ensuring customer satisfaction.
  4. Strong technical knowledge and excellent communication skills.
  5. Resolving customer issues related to internet connectivity and services.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Help-Desk Engineer

Multan, Punjab InstaCom Pvt. Ltd.

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

INSTACOM was established in 2014 and we are the largest Internet & Data Service Provider in Pakistan. In Punjab, we are serving thousands of customers. We offer services to the corporate and consumer sectors. Job Description: We are looking for a Help-Desk Engineer to join our talented company. If you are passionate about technology and constantly seeking to learn and improve your skill set, then you are the type of person we are looking for.

(NO REMOTE WORK) Job Specification

Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). Minimum 1-2 years experience. Excellent customer service, troubleshooting technical problems & ensuring customer satisfaction. Strong technical knowledge and excellent communication skills. Resolving customer issues related to internet connectivity and services.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer

North West General Hospital & Research Center

Posted today

Job Viewed

Tap Again To Close

Job Description

Northwest School of Medicine, Northwest General Hospital & Research Centre / Northwest General Hospital II, Peshawar, leading healthcare institutions in the region require the services of: Support Engineer

Qualification / Requirements:
  • DAE Electrical/ Bio Medical or Higher relevant education.
  • 1-2 years’ experience required in the relevant field.
  • Experience in critical care equipment is essential.

TERMS & CONDITIONS:

  • Candidates should send their CVs on recruitment. latest by Aug 26 th , 2025.
  • While applying/ sending email, Name of the post shall be clearly mentioned in the subject line.
  • Only shortlisted candidates will be called for interview.
  • CV/Resume received after the closing of official time and date will not be accepted.
  • Experience shall only be counted after completion of the required qualification.
  • Original documents should be produced at the time of interview.

AHL is an equal opportunity employer with transparent, merit-based selection, free from all forms of discrimination .

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer

Ericsson

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join or sign in to find your next job

Join to apply for the Support Engineer role at Ericsson

4 days ago Be among the first 25 applicants

Join to apply for the Support Engineer role at Ericsson

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

Join our Team

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.

As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.

Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

What You Will Do

  • Handle customer issues as dedicated support, 24x7 based on roster
  • Lead and resolve technical issues and conduct Root Cause Analysis
  • Knowledge Management
  • Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
  • Drive CSR review meetings with SDM
  • Perform preventive maintenance.

You will bring

  • Education: bachelor’s degree in engineering
  • Min years of experience: 5+ Years of experience
  • Domain experience:
  • CS Core domain resource with hands-on experience of CS Core domains:
  • CSCF, MTAS, SBG/BGF
  • MSC-S, M-MGW, STP/IP-STP
  • UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
  • Mobile Call flows and Protocols understanding.
  • MAP, SCCP, SIP, Diameter and LDAP protocols handling
  • Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
  • MOP preparation with impact analysis and execution.
  • Understanding of Cloud/Virtualization concepts and VNF/CNF Management
  • Team Collaboration.
  • Delivering results & meeting customer expectations
  • Presentation & communication skills

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Pakistan (PK) | Lahore

Req ID: 767573

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Telecommunications

Referrals increase your chances of interviewing at Ericsson by 2x

Get notified about new Support Engineer jobs in Peshawar, Khyber Pakhtunkhwa, Pakistan .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer

Kashmore, Sindh Ericsson

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Support Engineer role at Ericsson

4 days ago Be among the first 25 applicants

Join to apply for the Support Engineer role at Ericsson

Get AI-powered advice on this job and more exclusive features.

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

Join our Team

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.

As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.

Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

What You Will Do

  • Handle customer issues as dedicated support, 24x7 based on roster
  • Lead and resolve technical issues and conduct Root Cause Analysis
  • Knowledge Management
  • Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
  • Drive CSR review meetings with SDM
  • Perform preventive maintenance.

You will bring

  • Education: bachelor’s degree in engineering
  • Min years of experience: 5+ Years of experience
  • Domain experience:
  • CS Core domain resource with hands-on experience of CS Core domains:
  • CSCF, MTAS, SBG/BGF
  • MSC-S, M-MGW, STP/IP-STP
  • UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
  • Mobile Call flows and Protocols understanding.
  • MAP, SCCP, SIP, Diameter and LDAP protocols handling
  • Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
  • MOP preparation with impact analysis and execution.
  • Understanding of Cloud/Virtualization concepts and VNF/CNF Management
  • Team Collaboration.
  • Delivering results & meeting customer expectations
  • Presentation & communication skills

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Pakistan (PK) | Lahore

Req ID: 767573

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Telecommunications

Referrals increase your chances of interviewing at Ericsson by 2x

Get notified about new Support Engineer jobs in Kashmor, Sindh, Pakistan .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Support engineer Jobs in Pakistan !

Support Engineer

Kohat, North West Frontier Ericsson

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join or sign in to find your next job

Join to apply for the Support Engineer role at Ericsson

4 days ago Be among the first 25 applicants

Join to apply for the Support Engineer role at Ericsson

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

Join our Team

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.

As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.

Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

What You Will Do

  • Handle customer issues as dedicated support, 24x7 based on roster
  • Lead and resolve technical issues and conduct Root Cause Analysis
  • Knowledge Management
  • Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
  • Drive CSR review meetings with SDM
  • Perform preventive maintenance.

You will bring

  • Education: bachelor’s degree in engineering
  • Min years of experience: 5+ Years of experience
  • Domain experience:
  • CS Core domain resource with hands-on experience of CS Core domains:
  • CSCF, MTAS, SBG/BGF
  • MSC-S, M-MGW, STP/IP-STP
  • UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
  • Mobile Call flows and Protocols understanding.
  • MAP, SCCP, SIP, Diameter and LDAP protocols handling
  • Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
  • MOP preparation with impact analysis and execution.
  • Understanding of Cloud/Virtualization concepts and VNF/CNF Management
  • Team Collaboration.
  • Delivering results & meeting customer expectations
  • Presentation & communication skills

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Pakistan (PK) | Lahore

Req ID: 767573

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Telecommunications

Referrals increase your chances of interviewing at Ericsson by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer

Ericsson

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Support Engineer role at Ericsson

4 days ago Be among the first 25 applicants

Join to apply for the Support Engineer role at Ericsson

Get AI-powered advice on this job and more exclusive features.

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

Join our Team

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.

As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.

Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

What You Will Do

  • Handle customer issues as dedicated support, 24x7 based on roster
  • Lead and resolve technical issues and conduct Root Cause Analysis
  • Knowledge Management
  • Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
  • Drive CSR review meetings with SDM
  • Perform preventive maintenance.

You will bring

  • Education: bachelor’s degree in engineering
  • Min years of experience: 5+ Years of experience
  • Domain experience:
  • CS Core domain resource with hands-on experience of CS Core domains:
  • CSCF, MTAS, SBG/BGF
  • MSC-S, M-MGW, STP/IP-STP
  • UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
  • Mobile Call flows and Protocols understanding.
  • MAP, SCCP, SIP, Diameter and LDAP protocols handling
  • Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
  • MOP preparation with impact analysis and execution.
  • Understanding of Cloud/Virtualization concepts and VNF/CNF Management
  • Team Collaboration.
  • Delivering results & meeting customer expectations
  • Presentation & communication skills

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Pakistan (PK) | Lahore

Req ID: 767573

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Telecommunications

Referrals increase your chances of interviewing at Ericsson by 2x

Get notified about new Support Engineer jobs in Gwadar, Baluchistan, Pakistan .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer

Punjab, Punjab Ericsson

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Support Engineer role at Ericsson

4 days ago Be among the first 25 applicants

Join to apply for the Support Engineer role at Ericsson

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

Join our Team

About This Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.

As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.

Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

What You Will Do

  • Handle customer issues as dedicated support, 24x7 based on roster
  • Lead and resolve technical issues and conduct Root Cause Analysis
  • Knowledge Management
  • Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
  • Drive CSR review meetings with SDM
  • Perform preventive maintenance.

You will bring

  • Education: bachelor’s degree in engineering
  • Min years of experience: 5+ Years of experience
  • Domain experience:
  • CS Core domain resource with hands-on experience of CS Core domains:
  • CSCF, MTAS, SBG/BGF
  • MSC-S, M-MGW, STP/IP-STP
  • UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
  • Mobile Call flows and Protocols understanding.
  • MAP, SCCP, SIP, Diameter and LDAP protocols handling
  • Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
  • MOP preparation with impact analysis and execution.
  • Understanding of Cloud/Virtualization concepts and VNF/CNF Management
  • Team Collaboration.
  • Delivering results & meeting customer expectations
  • Presentation & communication skills

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Pakistan (PK) | Lahore

Req ID: 767573

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Telecommunications

Referrals increase your chances of interviewing at Ericsson by 2x

Get notified about new Support Engineer jobs in Gujranwala, Punjab, Pakistan .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Support Engineer Jobs