253 Network Support jobs in Pakistan

• Position : Network Support Engineer
• Functional Area : Computer Networking
• Location : Lahore , Karachi
• Minimum Experience : 2+ Years
• Gender : Male
• Job Type : FULL TIME
• Job Shift : First Shift ( Day )
• Industry : Telecommunication / ISP
• Openings : 7
• Minimum Education : Bachelor's
• Degree Title : BSCS, BCS, MCS, MIT or any related certifications will be a plus.
• Career Level : Entry Level

Company Description: Diagnose and escalate network issues and coordinate with various stakeholders such as the engineering team, field support team, upstream, and LDIs to resolve them. Perform routine monitoring and manage the maintenance of network infrastructure.

Job Description: Ensure closure of issues via email/phone correspondence with various stakeholders. Carry out the configuration of the various network element to ensure service provisioning as per customer requirements. Report network operational status by gathering, prioritizing information; managing projects and resolving customer complaints.

• Diagnose and escalate network issues and coordinate with various stakeholders such as the engineering team, field support team, upstream, and LDIs to resolve them.
• Perform routine monitoring and manage the maintenance of network infrastructure.
• Ensure closure of issues via email/phone correspondence with various stakeholders.
• Carry out the configuration of the various network element to ensure service provisioning as per customer requirements.
• Report network operational status by gathering, prioritizing information; managing projects and resolving customer complaints.

• Technical Skills: Networking Skills CCNP CCNA

We offer competitive salaries, excellent benefits, and opportunities for growth and advancement within the company.

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**Amazing progression and training opportunities**

A leading internet company is seeking an ambitious and motivated Network Support Engineer to join our technical team on a permanent basis in PECHS, Karachi.

As the Network Support Engineer, it is necessary to be a confident communicator and that you are well-organized as you will be dealing with a variety of internal and external stakeholders.

Key responsibilities include:

• Act as the first point of contact for all technical queries.
• Resolve issues when appropriate and escalate when required.
• Collaborate with the technical team to ensure issues are followed up and resolved according to SLAs.
• Monitoring network engineering performance and ensuring system availability and reliability.
• Configuring and installing various network devices and services (e.g., switches, WIFI routers, OLTs, ONUs, etc.).
• Input and manage documentation.

You will be an integral part of the team from day one and quickly become a core part of our technical support function. Not only will you be provided with an abundance of training and support, but you will be offered the opportunity to rapidly progress within the business.

Job Overview:

• Hired engineers will undergo extensive, all-round training for initial 4 weeks and thereafter they will be placed in Technical Assistance Center (TAC).
• They will handle technical queries of customers telephonically relating to Nayatel's FTTH services in TAC.
• All manpower requirements in departments like Transmission, IP-Core, Systems, NGN, Access, Electrical and Video Headend are covered by transferring engineers from TAC on merit.
• Responsible for timely and efficient telephonic support to customers regarding NTL services.
• Responsible for providing first call resolution after conducting detailed trouble shooting on customer complaint.
• Performing in depth analysis where customer is facing repeated issue and then taking appropriate steps for issue resolution.
• Responsible to inform or escalate the issue to concern department in case of any outage/issue related to network.
• Interdepartmental coordination/escalation where dependency of customer’s complaint is on another department.

Requirements:

• Minimum BS/BE (Electrical/Electronics/Telecom/Mechatronics/Computer Engineering/Computer Science) from PEC-recognized university with good academics.
• Fresh graduates are encouraged to apply

Why Nayatel?

We provide:

• Challenging environment
• No non-sense culture
• Open doors
• Respect, dignity, and protection
• Training, mentoring, and coaching in soft and hard skills to transform you as a future leader
• Representation in external forums (University lecturers, advisory boards, etc.)
• Excellent rewards for out of the box thinker, doers, and implementers
• Equal opportunity, merit, and no Safarish culture

Hiring Procedure:

1. CV shortlisting
2. Initial interview
3. IQ/Personality Assessment Tests
4. Final interview
5. Medical Screening
6. Joining

Overview

We’re Hiring: Network Support Specialist (On-Site, Night Shift) *

• Location: Scheme 3, Rawalpindi (On-site)

• Shift timings: Night Shift

• Experience: Minimum 3 months

• Ensure network stability and resolve issues promptly
• Implement security protocols
• Manage system upgrades and offer user support
• Configure, install and upgrade hardware and software.

If you are a problem-solver with a passion for maintaining smooth and secure networks? Join us and be the tech backbone of our growing team!

We are looking for a Jr. Network support person having experience of performing the following activities:

• Troubleshooting of systems, networks & software issues
• Handling hardware/software faults in Local Area Network (LAN) and Wide Area Network (WAN)
• Responsible for installation, configuration, and troubleshooting of network printers, systems & software for end users
• Hardware and software upgrades
• Handling local area network issues including cabling, switches & other network-related issues

Perform & assist with related tasks assigned & specified by the lead networking engineer:

• Hardware and software troubleshooting expertise; knowledge of Microsoft Active Directory will be a plus
• Network protocols: TCP/IP, DNS, DHCP
• Database Management
• Mediums: IIS, Mail Server, Windows, SSL
• Certifications: Hardware & Software installation & Troubleshooting Courses
• Microsoft Office Applications & Software
• Microsoft Windows 7 & 8
• Microsoft Servers 2003/2008

Location: Information Technology and Services - Karachi, Pakistan