370 Senior Support Engineer jobs in Pakistan
Network Support Engineer
Posted today
Job Viewed
Job Description
Job Overview:
- Hired engineers will undergo extensive, all-round training for initial 4 weeks and thereafter they will be placed in Technical Assistance Center (TAC).
- They will handle technical queries of customers telephonically relating to Nayatel's FTTH services in TAC.
- All manpower requirements in departments like Transmission, IP-Core, Systems, NGN, Access, Electrical and Video Headend are covered by transferring engineers from TAC on merit.
- Responsible for timely and efficient telephonic support to customers regarding NTL services.
- Responsible for providing first call resolution after conducting detailed trouble shooting on customer complaint.
- Performing in depth analysis where customer is facing repeated issue and then taking appropriate steps for issue resolution.
- Responsible to inform or escalate the issue to concern department in case of any outage/issue related to network.
- Interdepartmental coordination/escalation where dependency of customer’s complaint is on another department.
Requirements:
- Minimum BS/BE (Electrical/Electronics/Telecom/Mechatronics/Computer Engineering/Computer Science) from PEC-recognized university with good academics.
- Fresh graduates are encouraged to apply
Why Nayatel?
We provide:
- Challenging environment
- No non-sense culture
- Open doors
- Respect, dignity, and protection
- Training, mentoring, and coaching in soft and hard skills to transform you as a future leader
- Representation in external forums (University lecturers, advisory boards, etc.)
- Excellent rewards for out of the box thinker, doers, and implementers
- Equal opportunity, merit, and no Safarish culture
Hiring Procedure:
- CV shortlisting
- Initial interview
- IQ/Personality Assessment Tests
- Final interview
- Medical Screening
- Joining
Network Support Engineer
Posted 24 days ago
Job Viewed
Job Description
**Amazing progression and training opportunities**
A leading internet company is seeking an ambitious and motivated Network Support Engineer to join our technical team on a permanent basis in PECHS, Karachi.
As the Network Support Engineer, it is necessary to be a confident communicator and that you are well-organized as you will be dealing with a variety of internal and external stakeholders.
Key responsibilities include:
- Act as the first point of contact for all technical queries.
- Resolve issues when appropriate and escalate when required.
- Collaborate with the technical team to ensure issues are followed up and resolved according to SLAs.
- Monitoring network engineering performance and ensuring system availability and reliability.
- Configuring and installing various network devices and services (e.g., switches, WIFI routers, OLTs, ONUs, etc.).
- Input and manage documentation.
You will be an integral part of the team from day one and quickly become a core part of our technical support function. Not only will you be provided with an abundance of training and support, but you will be offered the opportunity to rapidly progress within the business.
#J-18808-LjbffrSupport Engineer
Posted today
Job Viewed
Job Description
Northwest School of Medicine, Northwest General Hospital & Research Centre / Northwest General Hospital II, Peshawar, leading healthcare institutions in the region require the services of: Support Engineer
Qualification / Requirements:- DAE Electrical/ Bio Medical or Higher relevant education.
- 1-2 years’ experience required in the relevant field.
- Experience in critical care equipment is essential.
TERMS & CONDITIONS:
- Candidates should send their CVs on recruitment. latest by Aug 26 th , 2025.
- While applying/ sending email, Name of the post shall be clearly mentioned in the subject line.
- Only shortlisted candidates will be called for interview.
- CV/Resume received after the closing of official time and date will not be accepted.
- Experience shall only be counted after completion of the required qualification.
- Original documents should be produced at the time of interview.
AHL is an equal opportunity employer with transparent, merit-based selection, free from all forms of discrimination .
#J-18808-LjbffrSupport Engineer
Posted 8 days ago
Job Viewed
Job Description
Join to apply for the Support Engineer role at Ericsson
4 days ago Be among the first 25 applicants
Join to apply for the Support Engineer role at Ericsson
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Join our Team
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
What You Will Do
- Handle customer issues as dedicated support, 24x7 based on roster
- Lead and resolve technical issues and conduct Root Cause Analysis
- Knowledge Management
- Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
- Drive CSR review meetings with SDM
- Perform preventive maintenance.
- Education: bachelor’s degree in engineering
- Min years of experience: 5+ Years of experience
- Domain experience:
- CS Core domain resource with hands-on experience of CS Core domains:
- CSCF, MTAS, SBG/BGF
- MSC-S, M-MGW, STP/IP-STP
- UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
- Mobile Call flows and Protocols understanding.
- MAP, SCCP, SIP, Diameter and LDAP protocols handling
- Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
- MOP preparation with impact analysis and execution.
- Understanding of Cloud/Virtualization concepts and VNF/CNF Management
- Team Collaboration.
- Delivering results & meeting customer expectations
- Presentation & communication skills
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) | Lahore
Req ID: 767573 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
Referrals increase your chances of interviewing at Ericsson by 2x
Get notified about new Support Engineer jobs in Peshawar, Khyber Pakhtunkhwa, Pakistan .
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#J-18808-LjbffrSupport Engineer
Posted 8 days ago
Job Viewed
Job Description
Join to apply for the Support Engineer role at Ericsson
4 days ago Be among the first 25 applicants
Join to apply for the Support Engineer role at Ericsson
Get AI-powered advice on this job and more exclusive features.
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Join our Team
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
What You Will Do
- Handle customer issues as dedicated support, 24x7 based on roster
- Lead and resolve technical issues and conduct Root Cause Analysis
- Knowledge Management
- Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
- Drive CSR review meetings with SDM
- Perform preventive maintenance.
- Education: bachelor’s degree in engineering
- Min years of experience: 5+ Years of experience
- Domain experience:
- CS Core domain resource with hands-on experience of CS Core domains:
- CSCF, MTAS, SBG/BGF
- MSC-S, M-MGW, STP/IP-STP
- UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
- Mobile Call flows and Protocols understanding.
- MAP, SCCP, SIP, Diameter and LDAP protocols handling
- Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
- MOP preparation with impact analysis and execution.
- Understanding of Cloud/Virtualization concepts and VNF/CNF Management
- Team Collaboration.
- Delivering results & meeting customer expectations
- Presentation & communication skills
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) | Lahore
Req ID: 767573 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
Referrals increase your chances of interviewing at Ericsson by 2x
Get notified about new Support Engineer jobs in Kashmor, Sindh, Pakistan .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSupport Engineer
Posted 8 days ago
Job Viewed
Job Description
Join to apply for the Support Engineer role at Ericsson
4 days ago Be among the first 25 applicants
Join to apply for the Support Engineer role at Ericsson
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Join our Team
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
What You Will Do
- Handle customer issues as dedicated support, 24x7 based on roster
- Lead and resolve technical issues and conduct Root Cause Analysis
- Knowledge Management
- Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
- Drive CSR review meetings with SDM
- Perform preventive maintenance.
- Education: bachelor’s degree in engineering
- Min years of experience: 5+ Years of experience
- Domain experience:
- CS Core domain resource with hands-on experience of CS Core domains:
- CSCF, MTAS, SBG/BGF
- MSC-S, M-MGW, STP/IP-STP
- UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
- Mobile Call flows and Protocols understanding.
- MAP, SCCP, SIP, Diameter and LDAP protocols handling
- Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
- MOP preparation with impact analysis and execution.
- Understanding of Cloud/Virtualization concepts and VNF/CNF Management
- Team Collaboration.
- Delivering results & meeting customer expectations
- Presentation & communication skills
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) | Lahore
Req ID: 767573 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
Referrals increase your chances of interviewing at Ericsson by 2x
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSupport Engineer
Posted 8 days ago
Job Viewed
Job Description
Join to apply for the Support Engineer role at Ericsson
4 days ago Be among the first 25 applicants
Join to apply for the Support Engineer role at Ericsson
Get AI-powered advice on this job and more exclusive features.
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Join our Team
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
What You Will Do
- Handle customer issues as dedicated support, 24x7 based on roster
- Lead and resolve technical issues and conduct Root Cause Analysis
- Knowledge Management
- Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
- Drive CSR review meetings with SDM
- Perform preventive maintenance.
- Education: bachelor’s degree in engineering
- Min years of experience: 5+ Years of experience
- Domain experience:
- CS Core domain resource with hands-on experience of CS Core domains:
- CSCF, MTAS, SBG/BGF
- MSC-S, M-MGW, STP/IP-STP
- UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
- Mobile Call flows and Protocols understanding.
- MAP, SCCP, SIP, Diameter and LDAP protocols handling
- Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
- MOP preparation with impact analysis and execution.
- Understanding of Cloud/Virtualization concepts and VNF/CNF Management
- Team Collaboration.
- Delivering results & meeting customer expectations
- Presentation & communication skills
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) | Lahore
Req ID: 767573 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
Referrals increase your chances of interviewing at Ericsson by 2x
Get notified about new Support Engineer jobs in Gwadar, Baluchistan, Pakistan .
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#J-18808-LjbffrBe The First To Know
About the latest Senior support engineer Jobs in Pakistan !
Support Engineer
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Support Engineer role at Ericsson
4 days ago Be among the first 25 applicants
Join to apply for the Support Engineer role at Ericsson
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Join our Team
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
What You Will Do
- Handle customer issues as dedicated support, 24x7 based on roster
- Lead and resolve technical issues and conduct Root Cause Analysis
- Knowledge Management
- Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
- Drive CSR review meetings with SDM
- Perform preventive maintenance.
- Education: bachelor’s degree in engineering
- Min years of experience: 5+ Years of experience
- Domain experience:
- CS Core domain resource with hands-on experience of CS Core domains:
- CSCF, MTAS, SBG/BGF
- MSC-S, M-MGW, STP/IP-STP
- UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
- Mobile Call flows and Protocols understanding.
- MAP, SCCP, SIP, Diameter and LDAP protocols handling
- Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
- MOP preparation with impact analysis and execution.
- Understanding of Cloud/Virtualization concepts and VNF/CNF Management
- Team Collaboration.
- Delivering results & meeting customer expectations
- Presentation & communication skills
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) | Lahore
Req ID: 767573 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
Referrals increase your chances of interviewing at Ericsson by 2x
Get notified about new Support Engineer jobs in Gujranwala, Punjab, Pakistan .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSupport Engineer
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Support Engineer role at Ericsson
4 days ago Be among the first 25 applicants
Join to apply for the Support Engineer role at Ericsson
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Join our Team
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
What You Will Do
- Handle customer issues as dedicated support, 24x7 based on roster
- Lead and resolve technical issues and conduct Root Cause Analysis
- Knowledge Management
- Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
- Drive CSR review meetings with SDM
- Perform preventive maintenance.
- Education: bachelor’s degree in engineering
- Min years of experience: 5+ Years of experience
- Domain experience:
- CS Core domain resource with hands-on experience of CS Core domains:
- CSCF, MTAS, SBG/BGF
- MSC-S, M-MGW, STP/IP-STP
- UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
- Mobile Call flows and Protocols understanding.
- MAP, SCCP, SIP, Diameter and LDAP protocols handling
- Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
- MOP preparation with impact analysis and execution.
- Understanding of Cloud/Virtualization concepts and VNF/CNF Management
- Team Collaboration.
- Delivering results & meeting customer expectations
- Presentation & communication skills
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) | Lahore
Req ID: 767573 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
Referrals increase your chances of interviewing at Ericsson by 2x
Get notified about new Support Engineer jobs in Zhob, Baluchistan, Pakistan .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSupport Engineer
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Support Engineer role at Ericsson
4 days ago Be among the first 25 applicants
Join to apply for the Support Engineer role at Ericsson
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Join our Team
About This Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
What You Will Do
- Handle customer issues as dedicated support, 24x7 based on roster
- Lead and resolve technical issues and conduct Root Cause Analysis
- Knowledge Management
- Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
- Drive CSR review meetings with SDM
- Perform preventive maintenance.
- Education: bachelor’s degree in engineering
- Min years of experience: 5+ Years of experience
- Domain experience:
- CS Core domain resource with hands-on experience of CS Core domains:
- CSCF, MTAS, SBG/BGF
- MSC-S, M-MGW, STP/IP-STP
- UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
- Mobile Call flows and Protocols understanding.
- MAP, SCCP, SIP, Diameter and LDAP protocols handling
- Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
- MOP preparation with impact analysis and execution.
- Understanding of Cloud/Virtualization concepts and VNF/CNF Management
- Team Collaboration.
- Delivering results & meeting customer expectations
- Presentation & communication skills
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Would you like to take a tour to “Life at Ericsson MEA”, visit short video happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) | Lahore
Req ID: 767573 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
Referrals increase your chances of interviewing at Ericsson by 2x
Sign in to set job alerts for “Support Engineer” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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