66 Support Staff jobs in Karachi
Customer Support Specialist
Posted 4 days ago
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Ever Green Traveling, Pakistan
Join us as a CUSTOMER SUPPORT EXECUTIVE
Job Description:
Manage Inbound Calls (No Sales - No Target).
Respond Promptly to customer inquiries.
Handle and resolve customer complaints.
Skills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.
A chance to earn a handsome salary, bonus, commission, and other benefits.
Location: Gulshan-e-Iqbal, Karachi
Drop your updated resumes now.
Job SpecificationSkills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.
Customer Support Specialist
Posted 4 days ago
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JD Customer Support Specialist (CSP):
Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers’ requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training program to ensure a solid understanding of the company’s concepts, products, practices, and procedures. Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player, and be motivated to achieve a rewarding career within the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.
Responsibilities:- Accurately enter customer sales orders, quotes, and returns
- Address basic technical support questions
- Receive inbound calls and respond to calls as appropriate
- Promptly resolve customer service issues to the customer’s satisfaction per company procedures and standards
- Create and maintain customer accounts in the database
- Perform administrative duties, reports, and special projects associated with Customer Support
Requirements:
- Associate’s Degree or 2 years work experience in Customer Support
- Impeccable Attention to Detail with Strong Organizational Skills
- Exceptional Communication Skills and Professional Presence
- Innovative Problem Solver, Results minded and Solution focused
- Effective Team Player with the ability to Work Independently
- Strong keyboarding skills
- Proficient in MS Office
Information Technology and Services - Karachi, Pakistan
#J-18808-LjbffrCustomer Support Executive
Posted 18 days ago
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Job Description
Guidance Leads Private Limited, Pakistan
We are Hiring Fresh and Talented Candidates
Perks and Benefits
• You can earn up to 25k to 40k per month (Basic + Commission)
• Monthly certification and bonus for hardworking candidates
• Shift Timing: 7 PM to 2 AM
Job Requirements
• He/she must have basic English skills along with typing speed.
• Candidate needs to have a present mindset to lead online sales and marketing tasks.
• Applicant must have completed a minimum of Matriculation/O-levels.
Customer Support Specialist
Posted 1 day ago
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Job Description
Karachi, Lahore & Islamabad Salary:
Up to PKR 55,000 Working Hours:
9 Job Shift:
Rotational Key Responsibilities:
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. Collaborate and build relationships with customers to strengthen service competitiveness. Communicate timely back to customers, track and resolve any issues regarding the service. Contribute to customer development role. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score. Job Specification:
O Levels/Matric or above. Age limit: 18-45. Excellent command over English, with good American or Neutral accent. Proficiency with MS Office particularly MS Excel. Flexibility & Adaptability. Customer-centric attitude. Emotional Intelligence and Critical Thinking. Self-motivated, assertive and responsive.
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Customer Support Executive
Posted 1 day ago
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Requirements: Bachelor’s degree in business administration, Communication, or a related field. Minimum of 3 years of experience in customer support, preferably in fleet management or logistics, with at least 1 year in a supervisory role. Strong knowledge of fleet management systems, tracking devices, and operational workflows. Excellent verbal and written communication skills in (Language/s). Proficiency in CRM tools, Microsoft Office Suite, and fleet management software is a plus. Ability to handle multiple priorities and provide effective solutions under pressure. Strong leadership and team management skills with a customer-focused approach. Information Technology and Services - Karachi, Pakistan
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Customer Support Representatives
Posted 3 days ago
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Customer Support Representative
Posted 10 days ago
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Get AI-powered advice on this job and more exclusive features. As a Customer Support Representative, you’ll be the first point of contact for our customers, helping them with order updates, tracking, returns, and other inquiries. Your experience with Shopify will enable you to efficiently manage orders, resolve issues, and ensure a seamless customer journey. Respond promptly to customer inquiries via email, chat, or phone. Manage, update, and track orders through Shopify. Handle order issues, including cancellations, returns, and exchanges. Collaborate with logistics and fulfillment teams to ensure timely deliveries. Provide empathetic, clear, and solution-oriented support. Maintain accurate records of customer interactions and transactions. 1+ years of experience in a customer support role. Hands-on experience with Shopify order management
is required. Excellent written and verbal communication skills. Strong problem-solving skills and a customer-first mindset. Ability to multitask and stay organized in a fast-paced environment. Familiarity with support tools like Gorgias, Zendesk, or similar is a plus. Send your resume and a brief note about your experience with Shopify to
or apply directly via LinkedIn. Let’s build exceptional customer experiences — together!
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Customer Support Representative
Posted 10 days ago
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Respond to customer messages in a timely and professional manner Resolve customer queries and complaints with patience and efficiency Maintain records of customer interactions Coordinate with internal teams to ensure customer satisfaction Requirements: Good communication skills (written and spoken) in English and Urdu Experience with WhatsApp, Email, Facebook, and Instagram handling Basic computer skills Prior experience in customer support is a plus Perks: Friendly work environment Growth opportunities within the company Job Specification : The candidate needs strong communication skills in English and Urdu, basic computer proficiency, and the ability to handle customer inquiries calmly and efficiently across WhatsApp, email, Facebook, and Instagram. Job Rewards and Benefits : Communication,Leaves #J-18808-Ljbffr
Customer Support Representative
Posted 10 days ago
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is looking for enthusiastic individuals to join our vibrant team as
Customer Service Representatives . Key Responsibilities: Provide tailored solutions to enhance the customer experience. Actively listen to clients and respond to inquiries to foster long-term connections. Highlight the unique advantages of our products and services to ensure satisfaction. Work with internal teams to resolve issues and ensure on-time service. Deliver exceptional customer service with a focus on quality and satisfaction. Why Join ABS International? Competitive salary between 40,000 to 70,000 PKR. Attractive & Uncapped Incentives policy, with potential earnings from 100k to 200k, along with departmental bonuses. Engaging training programs to enhance your skills. Participate in a PAID training program lasting 3-5 days, with refreshments provided. Medical facilities supporting individuals and families. A brief one-month probation period to help you integrate into our team swiftly.
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Customer Support Executive
Posted 10 days ago
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Responsibilities Manage large amounts of outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements and skills Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively
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