28 Operations Management jobs in Karachi

We are looking for an experienced developer/technical expert to help us improve the printing and chemical processes in our factory. The main focus will be on quality enhancement, troubleshooting existing issues, and optimizing production efficiency.

Job Type: Full-time

Pay: Rs40, Rs60,000.00 per month

Work Location: In person

Working Hours: 9:00 PM – 2:00 PM PKT (Night hours), 3:00 PM – 6:00 PM (Day hours), 40 hours per week.

Role Overview:

Oversee project planning, coordination, and delivery. Manage cross-functional teams and ensure all milestones and deadlines are achieved efficiently.

Key Skills:

• Proven experience in project or operations management
• Strong leadership, communication, and organizational abilities
• Knowledge of Smartsheet or similar project tools preferred
• Ability to streamline workflows and manage multiple projects

Job Type: Full-time

Pay: Rs80, Rs100,000.00 per month

Work Location: In person

Job description:

Position Title: Operation Manager

Job Location: DHA Phase 5 Khadda Market

Job Overview:

We are seeking a highly motivated and experienced Operations Manager to lead and manage our restaurant's day-to-day operations. The ideal candidate will ensure excellent customer service, optimize food and beverage service quality, and maintain profitability while adhering to health and safety standards.

Key Responsibilities:

. Operational Management:

• Oversee all operational aspects of the restaurant, including front-of-house and back-of-house activities.
• Ensure the smooth running of kitchen and dining areas by managing staff schedules, inventory, and overall service flow.
• Monitor restaurant maintenance and cleanliness standards, addressing any issues promptly.

• Handle customer complaints and ensure the delivery of exceptional service at all times.

• Staff Management:

• Recruit, train, and manage a team of front and back-of-house staff.

• Develop and implement training programs to maintain high service standards.
• Manage shift scheduling, payroll, and employee performance evaluations.

• Foster a positive work environment and motivate the team to achieve restaurant goals.

• Financial Oversight:

• Manage the restaurant's budget, including controlling food and labor costs.

• Track and analyze financial performance, creating strategies to increase profitability.
• Oversee inventory management, ordering supplies, and controlling stock levels to minimize waste.

• Ensure compliance with cash handling procedures, banking, and financial audits.

• Customer Service:

• Maintain a high standard of customer service, ensuring a positive guest experience.

• Implement feedback systems to gather guest input and make improvements where necessary.

• Monitor online reviews and manage the restaurant's public image.

• Compliance and Safety:

• Ensure compliance with all health and safety regulations, including food safety, sanitation, and alcohol licensing.

• Conduct regular inspections of kitchen and dining areas to maintain compliance.

• Address any violations or areas of concern immediately to avoid penalties.

• Menu and Promotions:

• Collaborate with chefs and the marketing team to develop and roll out menu changes and special promotions.

• Monitor customer preferences and adjust menu offerings to meet demand.

• Reporting:

• Provide regular reports on sales, customer feedback, and operational performance to senior management.

• Identify areas for improvement and implement operational changes as needed

Education & Required Experience:

• Bachelor's degree in hospitality management, business administration, or a related field (preferred).
• 2-3 years of experience in restaurant management or operations.
• Proven experience as an Operations Manager or similar leadership role in a restaurant or hospitality setting.
• Strong understanding of restaurant management best practices.
• Knowledge of financial management, including budgeting, cost control, and profit maximization.
• Excellent communication and leadership skills.
• Ability to handle high-pressure situations and problem-solve effectively.
• Knowledge of food safety and health regulations.

Key Skills:

• Leadership and team management
• Budgeting and financial planning
• Inventory and supply chain management
• Customer service excellence
• Problem-solving and decision-making
• Attention to detail

Working Conditions:

• Full-time position with including nights, weekends, and holidays.
• Fast-paced restaurant environment requiring physical stamina and the ability to stand for long periods.

Job Type: Full-time

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Work Location: In person

Job Summary

The IT Operations Manager will be responsible for maintaining and overseeing the company's critical IT infrastructure, including operating systems, communication platforms, IT security, business applications, and end-user devices. The role requires hands-on technical expertise in managing enterprise IT operations, ensuring uptime, security, and efficiency across the organization's technology stack. The ideal candidate will also manage IT assets, procurement, and system upgrades while ensuring seamless operations and business continuity.

Key Responsibilities

• Manage and maintain operations-critical IT infrastructure, including servers, operating systems, security tools, and communication systems.
• Oversee the administration of Microsoft 365, Exchange, SharePoint, Teams, OneDrive, and Active Directory (on-premises and Azure AD).
• Plan and execute rollout of system updates, patches, and migration projects for various platforms and services.
• Implement and monitor data backup solutions (Ditto, Acronis, Azure Backup) and ensure disaster recovery readiness.
• Manage IT security solutions (FortiGate, SonicWall, Sophos, SentinelOne, Microsoft DLP, Zix Email Encryption, BitLocker) to protect company data and infrastructure.
• Oversee network operations, including Ubiquiti Access Points and VoIP systems (Univerge Blue).
• Administer hardware and endpoint devices, including Dell/Lenovo workstations, HP/Brother printers, and Fujitsu scanners.
• Track and manage IT inventory, vendor relationships, and procurement of technology assets.
• Conduct performance monitoring, reporting, and capacity planning for IT systems.
• Provide technical leadership and ensure smooth day-to-day IT operations across the organization.

Candidate Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• ITIL or equivalent professional certification preferred.
• Strong expertise in Microsoft Administration, Exchange, and Active Directory.
• Knowledge of communication and collaboration tools (Teams, VoIP, etc.) preferred.

Candidate Experience

• 5–7 years of hands-on experience in managing IT operations.
• Proven track record of overseeing enterprise IT infrastructure, systems migrations, and security implementations.
• Strong troubleshooting, problem-solving, and performance monitoring skills.

Current Technology Stack

• Operating Systems: Windows 10 & 11, Linux, macOS
• Cloud Platforms: Microsoft Azure, Azure Virtual Desktop
• Identity Management: Microsoft Active Directory (on-prem & Azure AD)
• Productivity: Microsoft 365 (O365), SharePoint, Teams, OneDrive
• Backup: Ditto, Acronis, Azure Backup
• Security: FortiGate, SonicWall, Sophos
• Network: Ubiquiti Access Points
• RMM Tools: Atera
• Endpoint Protection: SentinelOne
• VoIP: Univerge Blue
• Data Protection: Zix Email Encryption, Microsoft DLP, BitLocker
• Hardware: Dell & Lenovo workstations, HP & Brother printers, Fujitsu scanners

Job Type: Full-time

Work Location: In person

Job Title: Estate and Operations Manager (Strict, Senior-Level)

Location: (City, State) (Primary Residence & Flagship Branch)

Reports To: (Principal/Owner)

Position Type: Full-Time, On-Site

Required Age: 35+

Job Summary

We are seeking a highly disciplined, mature, and proactive Estate and Operations Manager to serve in a critical, dual-role capacity. This position functions as a right hand to the principal, combining the duties of a Personal Assistant with the authority of an Operations Manager. The ideal candidate will be a strict, no-nonsense professional over the age of 35, capable of managing both private residential affairs and the public-facing hygiene standards of our flagship branch. You will be responsible for ensuring seamless operations, impeccable maintenance, and the highest standards of cleanliness and administration across both domains.

Key Responsibilities

1. Residential & Estate Management:

• Staff Management: Directly supervise, schedule, and manage the performance of housekeeping staff (house maids).
• Household Operations: Oversee all daily household functions, including inventory management for groceries and supplies, and coordinate all routine and preventive maintenance.
• Farm/Animal Administration: Manage the administrative and operational logistics for an on-site farm, including coordinating care for animals, supplies, and vendor relations.

2. Flagship Branch Operations:

• Hygiene Auditing: Conduct rigorous, scheduled, and unannounced hygiene audits at the flagship branch. Develop and enforce strict compliance with cleanliness, sanitation, and safety protocols.
• Audit Reporting: Prepare detailed audit reports with findings, corrective actions, and follow-up schedules for management.

3. General Administration & Personal Assistance:

• Handle a wide range of administrative tasks including correspondence, record-keeping, and scheduling.
• Act as a primary point of contact for vendors, contractors, and service providers for both the residence and the flagship branch.
• Undertake special projects and personal tasks as directed by the principal.

Required Qualifications & Personal Attributes

• Minimum age of 35.
• Strict & Authoritative Demeanor: Must possess a firm, commanding, and no-nonsense personality with the ability to enforce rules and standards without exception.
• Proven Experience: Significant experience in a similar role such as Estate Manager, Chief of Staff, Senior Personal Assistant, or Operations Manager, preferably within a service-oriented or high-standard household environment.
• Managerial Acumen: Demonstrated experience in supervising staff, managing schedules, and handling performance issues effectively.
• Exceptional Organizational Skills: Impeccable attention to detail and the ability to multitask and prioritize in a dynamic environment.
• Proactive & Resourceful: A self-starter who anticipates needs and solves problems efficiently and independently.
• Discretion & Confidentiality: Must exercise the utmost discretion and maintain complete confidentiality in all matters relating to the principal and the business.
• Physical Ability: Capable of conducting walk-through audits and inspecting various properties.

How to Apply

Interested candidates who meet the strict age and personality requirements are invited to submit their resume and a cover letter detailing their suitability for this unique role to &

Job Type: Full-time

Work Location: In person

Location: Gulshan-e-Iqbal, Block 4

Shift: Night (6:30 PM – 3:30 AM) – Onsite

Salary: PKR 300,000 – 400,000

About the Role

We are looking for a dynamic and experienced HR Manager with a strong background in managing HR operations for the US market. The ideal candidate will have in-depth knowledge of US labor laws, compliance standards, employee relations, and HR best practices. This role will play a key part in driving people strategy by leading talent acquisition, employee engagement, performance management, and HR operations aligned with US business requirements.

Key Responsibilities

• Oversee end-to-end HR operations aligned with US market practices and standards.
• Ensure compliance with federal and state labor laws (including FMLA, FLSA, EEO, etc.).
• Develop, implement, and maintain HR policies and procedures consistent with US employment regulations.
• Manage the recruitment and onboarding of remote employees across multiple US states.
• Provide expert guidance on employee relations, including conflict resolution and disciplinary procedures.
• Lead performance management and support career development initiatives.
• Coordinate benefits administration, payroll processes, and leave management in collaboration with the finance/payroll team.
• Support and promote Diversity, Equity, and Inclusion (DEI) initiatives.
• Partner with senior leadership to drive organizational development and change management efforts.
• Maintain accurate employee data and insights using HRIS and other digital HR tools.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's preferred).
• Minimum 5 years of HR experience, with at least 3 years focused on the US market.
• Strong understanding of US employment law, HR compliance, and best practices.
• Proven experience managing remote and distributed teams across multiple US locations.
• Proficiency in HRIS platforms (e.g., Paychex, BambooHR, Workday, or Gusto) and Microsoft Office/Google Workspace.
• Excellent communication, interpersonal, and problem-solving skills.
• HR certification (SHRM-CP, SHRM-SCP, or PHR) is a strong advantage.

Job Type: Full-time

Job Type: Full-time

Work Location: In person

We are seeking a dynamic and results-driven Sales Operations Manager to join ChargeUp. The ideal candidate will be responsible for Optimizing ChargeUp sales processes and ensures the sales teams runs efficiently and productively. SOM will be responsible for understanding clients' financial needs, SOM will play a key role in driving revenue growth, ensuring customer satisfaction, and expanding our client base.

Key Responsibilities:

1-Sales Analytics & Performance Reporting

Track and analyze key sales KPIs (conversion rates, pipeline velocity, quota attainment, etc.).

Provide data-driven insights to optimize sales strategies and improve rep productivity.

Create dashboards and reports in HubSpot, Salesforce, or other CRM tools.

2- Pipeline & CRM Management

Own the sales funnel from lead generation to close, ensuring clean and accurate data.

Monitor pipeline health, flagging risks and opportunities for leadership.

Automate and optimize CRM workflows for efficiency.

3- Sales & Cross-Functional Collaboration

Be the interface between Sales, Product, Marketing, and Customer Success.

Work with Marketing to ensure Marketing Qualified Leads (MQLs) are effectively handed off to Sales.

Collaborate with Product on customer feedback, feature requests, and roadmap alignment.

Align with Customer Success on renewals, upselling, and customer retention strategies.

4- Sales Process Optimization & Enablement

Design and refine sales playbooks, workflows, and best practices.

Support new sales rep onboarding and training with structured processes.

Identify bottlenecks in the sales cycle and implement solutions.

Prepare and present regular reports on account status, sales performance, and market trends.

5- Forecasting & Revenue Planning

Assist the Chief Growth Officer in sales forecasting and quota setting.

Provide leadership with insights into sales trends and pipeline health.

Ensure accurate revenue tracking and reporting.

Qualifications:

Bachelor's degree in business, related field.

Proven experience as a SOM or similar role in the fintech or financial services industry.

Understanding of fintech products, services, and market dynamics.

Excellent communication, negotiation, and analytical skills.

Demonstrated ability to build and maintain a team.

Results-oriented with a track record of meeting or exceeding sales targets.

Proficiency in CRM software and Microsoft Office Suite.

Ability to work independently and as part of a team in a fast-paced environment.

Startup Mindset, Comfortable working in a fast-paced, high-growth environment with ambiguity.

Preferred Qualifications:

Master's degree in a related field.

Experience with digital banking, Fintech Products and challenges , payment solutions, or Fintech.

Benefits:

Competitive salary and performance-based incentives.

Health insurance.

Opportunities for professional development and career advancement.

Job Type: Full-time

Pay: Rs200, Rs250,000.00 per month

Work Location: In person

About the job General Manager

We are only looking for Real Estate Development Industry experienced

Client Company Introduction:

An established Karachi based Real Estate Development & construction contracting company, having 200 employees working over there.

Opening: General Manager

Job Description:

The General Manager (GM) will spearhead strategic and operational leadership for a Karachi-based real estate development firm specializing in middle-income housing projects sold via off-plan bookings. This role demands a visionary leader with expertise in land acquisition, business development, marketing, and cross-functional operations. The ideal candidate will drive growth, optimize project execution, and ensure alignment with the company's mission to deliver affordable, high-quality housing solutions.

Responsibilities:

Strategic Leadership:

• Develop and execute business strategies to expand the company's portfolio of middle-income housing projects.
• Align operational goals with financial targets, ensuring profitability while maintaining affordability for target customers.

Land Acquisition & Due Diligence:

• Identify, evaluate, and secure land parcels in strategic locations within Karachi/Sindh suitable for middle-income developments.
• Conduct feasibility studies, negotiate purchases, and manage regulatory compliance (zoning, titles, Sindh Building Control Authority guidelines).

Business Development:

• Foster partnerships with investors, financial institutions, and government bodies to enhance project funding and market reach.
• Explore innovative financing models (e.g., installment plans, bank collaborations) to attract middle-income buyers.

Marketing & Sales Oversight:

• Design off-plan sales strategies, including pre-launch campaigns, digital marketing, and community engagement to build trust and demand.
• Monitor sales performance and customer feedback to refine pricing, payment plans, and promotional tactics.

Operations Management:

• Oversee end-to-end project execution, ensuring timely delivery, cost efficiency, and quality compliance across multiple developments.
• Coordinate with construction, legal, sales, and customer service teams to resolve bottlenecks and maintain stakeholder satisfaction.

Regulatory & Compliance:

• Ensure adherence to local real estate laws, construction standards, and tax regulations in Sindh.
• Mitigate risks related to legal disputes, delays, or market fluctuations.

Stakeholder Engagement:

• Act as the face of the company with investors, government entities, and community leaders to strengthen the firms reputation and influence.

Qualifications & Skills:

• Education: Bachelors degree in Real Estate, Business Administration, Master in Civil Engineering, or related field (MBA preferred). NED, IBA, LUMS, NUST graduate is preferred.
• Experience: 12+ years in real estate development, with 5+ years in a senior leadership role. Proven success in land acquisition, off-plan sales, and mid-income project delivery. Maximum age 45.
• Local Expertise: In-depth knowledge of Karachi/Sindhs real estate market, pricing trends, and regulatory landscape. Ability to deal with municipal bodies, SBCA, KDA etc.
• Technical Skills: Proficiency in project management tools, CRM systems, and financial modeling. Understanding of market norms in the real estate sector.
• Soft Skills: Strategic thinker, persuasive communicator (Urdu/English), adept at crisis management and team leadership.
• Ability to deal with clients and provide guidance to team on how to manage customer expectations.
• Certifications: Membership with relevant bodies (e.g., Karachi Chamber of Commerce) is a plus.

Other Details:

*Working Mode: Onsite*

*Location: Karachi, Pakistan*

*Experience: 12+ years*

*Work time: Monday - Friday *

About HR Ways:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel to stay updated or visit to know more.

Job Type: Full-time

Pay: Rs500,000.00 per month

Work Location: In person

Job Title: Transport Company, Container Truck Fleet Operations Manager – Container Trucks (Port Qasim, KEPZ, Karachi)

About the Role:

We are looking for a dynamic and experienced Fleet Operations Manager to manage and streamline the operations of our50 container trucks running from Port Qasim to KEPZ warehouses and back. The ideal candidate will ensure smooth dispatching, timely deliveries, cost control, and effective coordination between drivers, clients, and management.

Key Responsibilities:

• Oversee daily operations of the fleet (50 trucks) at Port Qasim & Karachi city routes.
• Plan, monitor, and optimize truck movements to ensure timely cargo deliveries.
• Supervise and coordinate with drivers, workshop team, and operations staff.
• Track fleet performance, fuel consumption, and maintenance schedules.
• Handle documentation related to port, customs.
• Resolve operational challenges quickly and effectively.
• Generate daily/weekly reports on fleet utilization and operational efficiency.

Requirements:

• 3–5 years of proven experience in fleet/logistics/transport operations.
• Strong knowledge of Port Qasim operations & containerized cargo movement.
• Excellent leadership, coordination, and problem-solving skills.
• Proficiency in MS Office / fleet tracking software (added advantage).
• Ability to manage pressure and handle time-sensitive operations.

What We Offer:

• Competitive market salary with performance-based incentives.
• Growth opportunities in a fast-expanding logistics company.
• Professional working environment with supportive team culture.

Location: Port Qasim, Karachi

Job Type: Full-time

Pay: Rs80, Rs100,000.00 per month

Work Location: In person