Operations Manager
Posted today
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Job description:
Position Title: Operation Manager
Job Location: DHA Phase 5 Khadda Market
Job Overview:
We are seeking a highly motivated and experienced Operations Manager to lead and manage our restaurant's day-to-day operations. The ideal candidate will ensure excellent customer service, optimize food and beverage service quality, and maintain profitability while adhering to health and safety standards.
Key Responsibilities:
. Operational Management:
- Oversee all operational aspects of the restaurant, including front-of-house and back-of-house activities.
- Ensure the smooth running of kitchen and dining areas by managing staff schedules, inventory, and overall service flow.
- Monitor restaurant maintenance and cleanliness standards, addressing any issues promptly.
Handle customer complaints and ensure the delivery of exceptional service at all times.
Staff Management:
Recruit, train, and manage a team of front and back-of-house staff.
- Develop and implement training programs to maintain high service standards.
- Manage shift scheduling, payroll, and employee performance evaluations.
Foster a positive work environment and motivate the team to achieve restaurant goals.
Financial Oversight:
Manage the restaurant's budget, including controlling food and labor costs.
- Track and analyze financial performance, creating strategies to increase profitability.
- Oversee inventory management, ordering supplies, and controlling stock levels to minimize waste.
Ensure compliance with cash handling procedures, banking, and financial audits.
Customer Service:
Maintain a high standard of customer service, ensuring a positive guest experience.
- Implement feedback systems to gather guest input and make improvements where necessary.
Monitor online reviews and manage the restaurant's public image.
Compliance and Safety:
Ensure compliance with all health and safety regulations, including food safety, sanitation, and alcohol licensing.
- Conduct regular inspections of kitchen and dining areas to maintain compliance.
Address any violations or areas of concern immediately to avoid penalties.
Menu and Promotions:
Collaborate with chefs and the marketing team to develop and roll out menu changes and special promotions.
Monitor customer preferences and adjust menu offerings to meet demand.
Reporting:
Provide regular reports on sales, customer feedback, and operational performance to senior management.
- Identify areas for improvement and implement operational changes as needed
Education & Required Experience:
- Bachelor's degree in hospitality management, business administration, or a related field (preferred).
- 2-3 years of experience in restaurant management or operations.
- Proven experience as an Operations Manager or similar leadership role in a restaurant or hospitality setting.
- Strong understanding of restaurant management best practices.
- Knowledge of financial management, including budgeting, cost control, and profit maximization.
- Excellent communication and leadership skills.
- Ability to handle high-pressure situations and problem-solve effectively.
- Knowledge of food safety and health regulations.
Key Skills:
- Leadership and team management
- Budgeting and financial planning
- Inventory and supply chain management
- Customer service excellence
- Problem-solving and decision-making
- Attention to detail
Working Conditions:
- Full-time position with including nights, weekends, and holidays.
- Fast-paced restaurant environment requiring physical stamina and the ability to stand for long periods.
Job Type: Full-time
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Work Location: In person
Operations Manager
Posted today
Job Viewed
Job Description
Working Hours: 9:00 PM – 2:00 PM PKT (Night hours), 3:00 PM – 6:00 PM (Day hours), 40 hours per week.
Role Overview:
Oversee project planning, coordination, and delivery. Manage cross-functional teams and ensure all milestones and deadlines are achieved efficiently.
Key Skills:
- Proven experience in project or operations management
- Strong leadership, communication, and organizational abilities
- Knowledge of Smartsheet or similar project tools preferred
- Ability to streamline workflows and manage multiple projects
Job Type: Full-time
Pay: Rs80, Rs100,000.00 per month
Work Location: In person
Operations Manager
Posted 1 day ago
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Should have experience to handle all the operations. Loyalty, honesty, and integrity; good command in English speaking, writing, and correspondence. Information Technology and Services - Karachi, Pakistan
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Operations Manager
Posted 1 day ago
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Skyray Ventures, a dynamic and forward-thinking company, is looking for an experienced Operations Manager to oversee day-to-day operations and drive strategic initiatives. This role involves managing HR, marketing, sales recruitment, and conflict resolution while ensuring efficiency across all departments. The ideal candidate will be instrumental in shaping company culture, enhancing team performance, and optimizing our processes. Responsibilities
Oversee the recruitment process, including interviewing, hiring, and onboarding new talent. Manage employee relations, performance, and align recruitment needs. Collaborate with marketing to ensure operational capabilities align with marketing goals. Optimize processes to support the sales team in lead generation and client management. Drive customer satisfaction initiatives and maintain high client relations standards. Manage daily operations across various teams, ensuring efficiency and effectiveness. Work closely with the executive team to implement company-wide strategies. Monitor KPIs, create reports, and evaluate operational performance. Resolve conflicts and provide mediation solutions for smooth workflows. Develop policies and training programs that promote teamwork and a positive work culture. Job Specification
BBA or MBA from a reputable university. Proven experience as an Operations Manager or in a similar role. Ability to manage HR, marketing, and sales departments effectively. Strong leadership, communication, and conflict-resolution skills. Experience in recruitment and performance management. Familiarity with remote team management and digital tools. Ideal Candidate Profile
Strategic thinker with problem-solving skills. Highly organized and adaptable to a fast-paced environment. Collaborative, approachable, and proactive in managing conflicts. Motivated to foster a positive working culture. Information Technology and Services - Lahore, Pakistan
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Operations Manager
Posted 3 days ago
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Job Description
Position Available: 1
Shift Schedule: Mon-Sat 9:00 AM-7:00 PM
Area: Block 9, Clifton
Company Chapal is an emerging yet globally recognized company providing a reliable platform for deploying cloud infrastructure through high-end, purpose-built data centers. With what is likely one of the fastest cloud platforms in the world, Chapal is trusted by rapidly growing startups and large enterprises alike to run their databases and applications with minimal latency helping them become faster, more innovative, and more agile. Our platform empowers clients to push the boundaries of scalability, performance, and reliability. It is ideal for high-traffic environments where availability is critical. We build custom solutions tailored to the unique needs of each client. As our client base grows across virtually every industry, Chapal is quickly emerging as one of the leading cloud service providers operating out of Pakistan.
Role Overview We are seeking a highly capable and driven Operations Manager to lead, support, and develop a high-performing cross-functional team of white-collar professionals across multiple departments. The ideal candidate will be responsible for hiring, managing, training, and maintaining an efficient, clean, and productive office environment while ensuring consistent delivery of accurate, timely results with minimal supervision. The role requires strong initiative, ownership, and the ability to drive results without micromanagement.
Job Responsibilities
Recruitment & Hiring:
Hire and onboard both experienced professionals and entry-level talent across departments.
Identify and recruit individuals with strong potential and a results-oriented mindset.
Team Management & Development:
Train, coach, and counsel team members to improve performance and build a reliable team of “A Players.”
Delegate tasks effectively and ensure individual ownership with minimal need for follow-up.
Address performance issues promptly and professionally.
Promote a culture of responsibility, communication, and self-motivation.
Conduct internal reviews and incorporate feedback to enhance team effectiveness.
Develop team members to take initiative and operate independently after initial guidance.
Workplace Operations:
Maintain a clean, organized, and operational office environment.
Ensure all equipment is functional, nothing is wasted, and no irrelevant or idle resources are used.
Take ownership of ensuring operational readiness at all times.
Team Building & Performance:
Build a results-driven team that delivers fast, accurate, and reliable work.
Foster a work-first attitude, accountability, and clear communication without the need for a fixed job description.
Encourage and cultivate a sense of ownership and responsibility across team members.
Time Management & Task Execution:
Set clear expectations and ensure timely task and project completion.
Monitor task backlog, resolve bottlenecks, and escalate blockers when needed.
Manage day-to-day progress across departments and ensure workload prioritization.
Anticipate delays and act early to keep initiatives on track.
KPI Monitoring & Performance Tracking:
Define, monitor, and report on team and individual performance metrics (KPIs).
Analyze trends to identify performance gaps and drive improvements.
Ensure data-backed reporting is shared with leadership consistently.
Use KPIs to promote accountability and outcome-based evaluation.
Initiative & Proactive Behavior:
Take ownership of problems and drive them to resolution without constant supervision.
Propose improvements to tools, workflows, and team structure.
Maintain forward momentum on tasks and goals regardless of external prompting.
Actively seek and implement ways to improve operational efficiency.
Standards & Compliance:
Ensure no repeated mistakes are made.
Set and uphold high standards for work ethic, responsibility, and professional behavior.
Maintain discipline without micromanaging.
Document, maintain, and enforce standard operating procedures (SOPs) across departments.
Process Management & Workflow Optimization:
Design, implement, and continuously improve internal workflows and operational systems.
Ensure consistency and compliance across departments by maintaining SOPs.
Review processes regularly to identify and fix inefficiencies or redundancies.
Communication & Reporting:
Maintain consistent and clear communication with leadership.
Provide structured progress reports, operational updates, and issue logs.
Communicate expectations and provide direction to the team without ambiguity.
Decision-Making & Autonomy:
Make independent, day-to-day decisions aligned with company priorities.
Minimize escalations by using sound judgment and taking ownership of outcomes.
Anticipate and resolve operational issues proactively.
Continuous Improvement & Adaptability:
Regularly solicit and incorporate feedback to improve personal and team effectiveness.
Adjust plans and priorities in response to changing needs and challenges.
Demonstrate adaptability and a growth mindset under pressure or uncertainty.
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Operations Manager
Posted 5 days ago
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We are looking for an Operations Manager to manage our USA based property management project. The candidate must have an excellent command of English speaking and proven experience in customer service. This is MOSTLY an operations job, NOT sales, no cold calling. This is operations of existing rentals & vacation rentals that we have in USA. The scope of work also includes anything and everything we feel the need to assign you to (we have long term rentals as well). Responsibilities
Scope of work includes tasks and assignments as needed, including operations of existing rentals and vacation rentals in the USA, and long-term rentals. Qualifications
One year of professional experience in a professional industry including but not limited to BPO, Admin, Virtual Assistant, Property Management, Real Estate, or Information Technology Should be fluent in spoken English. Ability to do research work. The ability to write and speak proper English is critical Information Technology and Services - Lahore, Pakistan
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Operations Manager
Posted 7 days ago
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At least a Bachelor’s degree. Strong analytical and project management skills.
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