35 IT Services jobs in Karachi
Temenos Managed Services Lead
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We are looking for a highly experienced and strategic Temenos Managed Services Lead with over 15 years of experience in IT operations and core banking systems management. The ideal candidate will be responsible for leading a dedicated support team that provides end-to-end L1 through L3 support for Temenos Core Banking solutions. This role demands a strong operational focus to ensure seamless daily functioning of core banking applications, while driving innovation and continuous improvement to meet evolving business needs and maintain exceptional service standards.
Key Responsibilities:
- Leadership & Team Management: Provide strong leadership, mentorship, and direction to a multi-level support team (L1-L3) responsible for Temenos Core Banking system operations. Foster a collaborative and high-performance culture focused on delivering exceptional service and operational excellence.
- Operational Oversight: Ensure flawless execution of day-to-day activities, including Close of Business (COB) processing, batch job scheduling, and system health monitoring. Proactively identify and resolve operational bottlenecks to maintain uninterrupted banking services.
- Incident, Problem, and Change Management: Take ownership of the end-to-end incident lifecycle by coordinating rapid response and resolution efforts for any service disruptions. Lead root cause analysis for recurring issues and implement effective problem management strategies. Oversee change management processes to ensure that system updates, patches, and enhancements are delivered smoothly without impacting business continuity.
- Client Relationship Management: Act as the primary interface with clients and stakeholders, providing timely and transparent communication regarding system status, incident progress, and escalation handling. Conduct regular service review meetings to present performance metrics, discuss challenges, and align on continuous improvement initiatives.
- Continuous Improvement & Automation: Champion initiatives aimed at automating repetitive tasks and optimizing existing processes within the Temenos environment. Leverage industry best practices and emerging technologies to enhance system performance, reduce manual effort, and improve operational resilience.
- Cross-Functional Collaboration: Work closely with Temenos product specialists, infrastructure teams, and other internal stakeholders to troubleshoot complex technical issues, plan system upgrades, and implement new functionalities that meet business requirements.
- Compliance & Governance: Ensure all operational activities comply with ITIL standards, internal policies, and regulatory requirements. Maintain thorough documentation of processes, incidents, and changes to support audit readiness and governance.
Qualifications:
- A minimum of 15 years of progressive experience in IT operations, with a strong focus on core banking systems support and managed services.
- Extensive hands-on experience with Temenos Core Banking systems, including operational management and incident resolution across multiple support levels (L1-L3).
- Proven track record of leading and developing high-performing technical support teams within banking or financial services environments.
- Deep understanding of IT service management frameworks such as ITIL, with demonstrated experience in incident, problem, and change management.
- Exceptional communication and interpersonal skills, capable of managing client relationships, conducting service reviews, and handling escalations diplomatically.
- Strong analytical and problem-solving skills, with a proactive approach to driving automation and process improvement initiatives.
- Ability to collaborate effectively across multiple teams, including product experts, infrastructure, and business stakeholders.
- Relevant certifications such as ITIL, PMP, or Temenos-specific training will be an advantage.
Information Technology System Specialist
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Key Responsibilities
1. Systems Maintenance & Technical Support
- Install, configure, and maintain operating systems and software applications.
- Diagnose and resolve hardware, software, and network issues to minimize downtime.
- Conduct system updates and security patches regularly to ensure stability and protection.
2. Network Administration
- Implement and maintain secure network configurations, including firewalls, VLANs, and VPNs.
- Monitor and optimize network performance, addressing latency and connectivity issues proactively.
3. Visual Content Creation & Marketing Support
- Design internal and external visual content (posters, infographics, social media graphics) using tools such as Canva and Photoshop.
- Assist the marketing team with branding tasks to ensure visual consistency across platforms.
4. User & Device Support
- Provide end-user support for computers, printers, and mobile device setup and troubleshooting.
- Ensure smooth onboarding of new employees with IT assets and access.
5. Data Management & Security
- Administer user accounts, permissions, and group policies in compliance with security standards.
- Monitor data security practices to safeguard sensitive information.
6. IT Procurement & Vendor Coordination
- Manage the lifecycle of IT assets from procurement to retirement.
- Liaise with vendors for hardware, software, and service requirements.
Qualifications & Experience:
· Bachelor's degree in Information Technology, Computer Science, or related field.
· 2–4 years of experience in IT system administration or technical support.
· Proficiency in Windows/Linux OS, networking, and system troubleshooting.
· Experience with design tools (Canva, Photoshop, Illustrator) is an advantage.
· Strong problem-solving skills with the ability to work independently and within a team.
· Excellent communication and organizational skills.
If interested kindly apply on
Job Type: Full-time
Manager Medical Services
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Karwan-e-Hayat (KeH) Institute for Mental Health Care is inviting applications for the position of Manager Medical Services.
Key Responsibilities:
Clinical Leadership:
- Provide strategic direction and leadership to the medical team, ensuring adherence to best practices, guidelines, and regulations in Psychiatric care.
- Collaborate with the Chief Medical Officer and other department heads to develop and implement clinical protocols that promote effective Patient management.
- Stay abreast of the latest developments in psychiatric medicine, therapies, and treatments, incorporating innovative approaches into the hospital's care framework.
Patient Care and Safety:
- Ensure that patients receive appropriate and evidence-based psychiatric assessments, treatments, and interventions, in collaboration with the medical team.
- Oversee the coordination of patient care plans, ensuring they are tailored to individual needs and regularly reviewed for effectiveness.
Collaboration:
- Collaborate with interdisciplinary teams, including psychology, social work, occupational therapy, and more, to ensure comprehensive and holistic patient care.
- Build strong relationships with external stakeholders, such as referring physicians, community organizations, and regulatory bodies.
Regulatory Compliance:
- Ensure compliance with all relevant healthcare regulations, laws, and accreditation standards, including Joint Commission and state licensing requirements.
- Oversee medical record documentation, coding, and billing processes to ensure accuracy and adherence to regulatory guidelines.
Strategic Planning:
- Contribute to the development of hospital-wide strategic plans and initiatives related to medical services, ensuring alignment with organizational goals and objectives.
- Participate in budget planning, resource allocation, and equipment procurement for the medical department.
Leadership and Team Management:
- Lead, mentor, and supervise a team of psychiatrists, medical officers, nurses, and support staff, fostering a culture of continuous learning, growth, and collaboration.
- Conduct regular performance evaluations, offer constructive feedback, and identify opportunities for professional development within the medical team.
Qualification & Experience:
- MBBS and Master's in Public Health (MPH) with valid PMDC registration.
- Minimum 5–6 years of managerial experience, including at least 3 years in medical services within a medium or large healthcare institute.
Monday–Friday with two Alternate Saturdays
Flexible Timings: 9:00 a.m. – 5:00 p.m.
Location: East Wharf, Adjacent to Ziauddin Hospital
Send your resume to
Job Type: Full-time
Pay: Rs150, Rs200,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Work Location: In person
Manager Laboratory Services
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Key Responsibilities
- Supervise and manage day-to-day operations of the laboratory, ensuring compliance with all regulatory, safety, and quality standards.
- Lead, train, and mentor laboratory staff including technologists, technicians, and assistants.
- Ensure accurate and timely testing and reporting of results.
- Maintain quality control and quality assurance programs.
- Collaborate with physicians, pathologists, and healthcare providers to support patient care.
- Manage laboratory inventory, supplies, and equipment maintenance.
- Develop and implement SOPs (Standard Operating Procedures) and improve workflow efficiency.
- Stay updated with latest developments in laboratory techniques and technologies.
- Oversee budget, cost control, and optimize resource utilization.
- Prepare for and coordinate laboratory inspections and audits.
Requirements:
- Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field (Master's preferred).
- Minimum 5 years of clinical laboratory experience, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of ISO certification, lab operations, safety protocols, and regulatory compliance.
- Excellent leadership, organizational, and communication skills.
- Proficient with laboratory information systems (LIS) and Microsoft Office Suite.
Job Type: Full-time
Work Location: In person
Creative Services Designer
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Position Title: Creative Services Designer
Overview: We're seeking a dynamic and motivated Graphic Designer to join our team. The ideal candidate will play a pivotal role in driving sales and promoting our design and development services while maintaining a strong sales pipeline.
Responsibilities:
- Create visualizations that convey accurate messaging for the project.
- Manage multiple projects within design specifications and budget restrictions.
- Work with a wide range of media and graphic design software.
- Ensure projects are completed in a timely manner with a quality product.
- Implement feedback and changes whenever necessary.
- Design engaging graphics and banners for our website and social media platforms.
- Utilize color theory and design principles to create visually striking content.
Requirements:
- Proficiency in programs such as Adobe Suite, Photoshop, InDesign, QuarkXPress, and Illustrator.
- Knowledge of layouts, graphic fundamentals, typography, print, and web.
- Proven experience as a graphic designer with a strong portfolio.
- Strong understanding of color theory and design aesthetics.
- Analytical mindset with the ability to interpret data and generate meaningful insights.
- Proven experience in lead generation and scraping in (IT design and development)
- Strong experience in both UI/UX design and graphic design.
Job Type: Full-time
Experience: 4 to 8 years
Language: English (Required)
Timings: 12:00 PM to 09:00 PM
Days: Monday to Friday (alternative Saturdays included)
Pay: Rs80,000.00 – Rs120, Per Month)
Job Type: Full-time
Pay: Rs80, Rs120,000.00 per month
Application Question(s):
- please share your portfolio link here
- Do you have experience in UI/UX?
- What is your expected salary?
Work Location: On the road
Associate Customer Services
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Timings: from 6pm to 3am Monday to Friday & Saturdays are from 5pm to 9 pm.
DHA Phase 6 Bukhari Commercials, Karachi
Company : Tjara Halal Financing Back Office .
Industry: Financial Services
Experience Level: Minimum 1–2 years of experience in Islamic banking
Language Requirement: English Fluency is a MUST.
This is back office position we are looking for MALE Candidate who is well-versed in Islamic banking principles and passionate about delivering a world-class customer experience. This role requires an individual who can handle customer inquiries with professionalism, provide accurate information about Islamic banking products, and contribute to customer satisfaction and loyalty.
Key Responsibilities
Customer Interaction: Act as the first point of contact for customers via phone, email, ensuring a friendly, professional, and helpful approach.
Product Guidance: Demonstrate strong knowledge of Diminishing Musharaka, with the ability to clearly explain its structure, process, and compliance aspects to clients. While our primary offering is Diminishing Musharaka, familiarity with other Islamic banking products such as Mudarabah, Murabaha, Ijarah, and Takaful will be considered an asset.
Issue Resolution: Handle customer complaints and service requests efficiently, escalating complex issues when necessary.
Documentation: Maintain detailed records of customer interactions using CRM or internal systems, ensuring compliance with regulatory and organizational standards.
Collaboration: Work closely with sales, operations, and Shariah compliance teams to ensure smooth delivery of services.
Customer Retention: Build strong customer relationships by delivering personalized support and following up on inquiries.
Qualifications and Skills
Education: Bachelor's degree in Business, Finance, Islamic Studies, or a related field preferred.
Experience: Minimum 1–2 years in a customer service role within an Islamic banking environment.
Language: Exceptional Skills in English.
Knowledge: Solid understanding of Islamic financial concepts and Shariah principles.
Technology: Proficiency in Microsoft Office Suite and familiarity with CRM systems.
Soft Skills: Strong interpersonal skills, problem-solving ability, emotional intelligence, and the ability to remain calm under pressure.
Job Type: Full-time
Application Question(s):
- Your Age.
- Current & Expected Salary with Details of Notice Period.
- Are you willing to work in Night shift 6pm to 3 am?
- Do you have personal conveyance?
Job Type: Full-time
Work Location: In person
Client Services Coordinator
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Job Description:
We are looking for a proactive and organized Client Services Coordinator to join our team. In this role, you will be the key point of contact for clients, ensuring a smooth and positive experience from onboarding through ongoing support. You'll work closely with internal teams to deliver excellent service and maintain strong client relationships.
Key Responsibilities:
- Serve as the primary liaison between clients and internal teams
- Coordinate client communications, meetings, and follow-ups
- Manage onboarding and support processes
- Track client needs and ensure timely resolution of issues
- Maintain accurate records and documentation
- Support account managers and other departments as needed
Qualifications:
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and/or CRM tools
- Previous experience in a client-facing or administrative role preferred
Job Type: Full-time
Pay: Rs25, Rs45,000.00 per month
Work Location: In person
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Client Services Coordinator
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Key Responsibilities:
- Identify and pursue new sales leads and business opportunities.
- Conduct product presentations and demonstrations to potential clients.
- Develop and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
- Understand client needs and recommend solution as per requirements.
- Collaborate with the technical team to ensure seamless implementation of solutions.
- Achieve and exceed sales targets and KPIs.
- Prepare and present sales reports and forecasts to management.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field is a plus
- Proven experience in sales, preferably in the technology, marketing or ERP solutions industry.
- Strong understanding of digital marketing and ERP systems.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Self-motivated with a results-oriented approach.
Job Type: Full-time
Pay: Rs25,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Sales & Marketing: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Officer – HR Services
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Description
The incumbent will be responsible for verification of the employees' data, appointment, salary revisions and promotions. They will also be responsible for follow ups and communication with relevant stakeholders during the process of verification.
- To support and facilitate line manager.
- Ensure the accuracy and timeliness of data transactions, updates, and data entry into HR systems.
- Maintain employee records, ensuring that information is current and compliant with policies.
- Assist the payroll team in collecting and preparing necessary data for timely payroll processing.
- Collaborate to resolve payroll-related queries and discrepancies.
- Ensure the secure storage and easy retrieval of digitized records.
- Communicate effectively with principals and Region HR to gather and exchange relevant information.
- Collaborate with the payroll team to ensure accurate and timely salary payments.
- Ensure that employees queries related to their data are resolved promptly through our RAABTA customer service portal.
Required Skills
- Proficiency in using MS Office.
- Excellent communication and interpersonal skills.
- Ability to multitask
- Understanding about the general policies and procedures of HR
Education
BBA or MBA
Experience
Fresh graduate to 6 months of experience
Job Types: Full-time, Contract
Application Question(s):
- What is your Current Salary?
- What is your Expected Salary?
- Are you willing to negotiate?
Work Location: In person
Carpenter (Home Services)
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One Solution is seeking skilled and responsible carpenters to join our team. If you have experience and want to utilize your skills in a top-notch environment, we want to hear from you
Requirements:
- Must have complete tools.
- Must own a bike.
- Good problem-solving skills
- Ability to work independently
Job Type: Full-time
Pay: Rs50, Rs75,000.00 per month
Work Location: In person