509 IT Services jobs in Pakistan

Customer Services

Lahore, Punjab 24/7 Support

Posted 6 days ago

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Job Description

Bachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3

Customer Services

We are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on rotation basis.

Job days are on routation 4 day on 4 days off with 12 hours shift.

Responsibilities:
- Handle incoming calls, emails, and chats from customers in an efficient and courteous manner
- Provide customers with accurate and timely information regarding travel.
- Build rapport with customers and maintain relationships with them
- Keep accurate records of customer interactions and transactions

Job Specification

- Excellent verbal and written communication skills in English.
- Customer-focused and ability to handle customer inquiries and complaints professionally.
- Good problem-solving and troubleshooting skills.
- Ability to work efficiently under pressure and meet tight deadlines.
- Proficiency in using Computer.

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Director Marketing Services - Advisors & Consulting Services

Sindh, Sindh Mastercard

Posted 2 days ago

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Job Description

Our Purpose


Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.


Title and Summary


Director Marketing Services - Advisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
• Lead complex client engagements across a range of industries and problem statements
• Build and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data
• Own senior client relationships from mid-level to C-suite
• Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations
Team Collaboration & Culture
• Guide team through complex problem solving to business-focused solutions and recommendations that drive client value
• Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
• Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Provide marketplace perspectives and insights
• Lead on-the-job training, coaching, and mentorship to both direct and outside team members
• Understand various marketing specializations and relationships between areas
Qualifications
Basic qualifications
• Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
• Experience coaching and leading teams across large, strategic engagements with third parties
• Experience leading vendor and senior client relationships
• Deep knowledge of business KPIs, financials, and organizational leadership
• Ability to identify new business development opportunities and adjacencies, and experience leading proposal development and scoping of new opportunities
• Experience generating new knowledge or creating innovative solutions, ability to provide industry perspectives and thought leadership
• Advanced Word, Excel, and PowerPoint skills
• Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
• Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
• Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Experience leading delivery and implementation of complex solutions and measuring impact on clients' business
• Relevant industry expertise and/or experience in product, sales, or marketing technology
• MBA or master’s degree with specialization in marketing or digital (not required)

Corporate Security Responsibility



All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:


  • Abide by Mastercard’s security policies and practices;


  • Ensure the confidentiality and integrity of the information being accessed;


  • Report any suspected information security violation or breach, and


  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.





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Labs Services Manager

Sindh, Sindh Al Mustafa Welfare Society

Posted 1 day ago

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Job Description

Masters in Applied Chemistry / Analytical Chemistry

  • Oversees the smooth operations of the lab department and the chain of laboratories under AMWS umbrella.
  • Responsible for developing new lab collections centers on different venues while leading the lab expansion projects.
  • Ensure preventive and corrective maintenance of equipment of collection points and Stat labs.
  • Will be responsible for shifts at different branches.
  • Assist HR with recruiting when necessary.
  • Formulating and implementing short and long-term goals for lab operations; project future needs and formulate strategies consistent with the projections.
  • Answer queries from customers and collection center’s lab staff.
  • Oversee budgeting, reporting, planning, and auditing.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Developing and implementing policies, protocols, and procedures.
  • Controlling budgets for security operations and monitor expenses.
  • Attend meetings with other managers to determine operational labs needs.
  • Manage the daily activities of the Housekeeping department to include appropriate cleaning of all lab facilities.
  • Planning, organizing, and directing team members to ensure the highest degree of client satisfaction.
  • Ensure staff provide high standards of customer service to customers.
  • Prepare hours schedule for subordinates along with time off and timesheets submission to HR essential for payroll processing.
  • Supervise entire inventory management related to chain of labs and maintain records.
  • Ensure Quality Assurance.
  • Any other tasks assigned by management.
Job Specification

Required Qualifications & Skills

  • Qualification: Masters in Applied Chemistry from a recognized university.
  • A Bachelor's degree in business administration, or an equivalent qualification preferred.
  • Experience: 3 to 5 years of demonstrable experience in a managerial capacity at chain of Labs / Hospital Labs.
  • Excellent verbal and written communication skills.
  • Strong time-management, staff management and organizational skills.
  • Self-driven and motivated to increase efficiency and performance.
  • In-depth knowledge of the Lab operations and dos and don’ts.
  • Exceptional communication skills in advising customers and managing employees.
  • Competency in IT Skills and lab management software System.

Hospital & Health Care - Karachi, Pakistan

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Services Account Executive

Islamabad, Islamabad 9Xero Digital

Posted 1 day ago

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Job Description

15 hours ago Be among the first 25 applicants

Direct message the job poster from 9Xero Digital

Company Description

Position: Services Account Executive (Digital Marketing)

Type: Full-Time | Hybrid (1 day/week in office)

Serving: Global Clients

Salary Range: PKR 75,000 – 100,000/month

Experience Required: Minimum 1 Year in Digital Marketing Services

Apply at:

About the Role:

9Xero Digital Ltd., a UK-registered global digital agency, is hiring a Services Account Executive for our Islamabad office. This is a client-facing delivery role where you’ll handle global clients, ensure top-notch service delivery, and coordinate seamlessly with internal teams.

If you’re organized, confident in communication, and experienced in digital marketing — we want you.

Key Responsibilities:

• Be the main point of contact for assigned clients

• Communicate requirements clearly to internal teams

• Maintain timely follow-ups and professional tone throughout

• Ensure deliverables (social media content, ads, designs, reports) are delivered on time

• Track and manage task progress using tools like Asana, Drive, and Gmail

• Review work before sending to clients and ensure quality standards are met

• Share regular updates and reports with clients

• Gather client feedback and coordinate solutions internally

• Identify upselling opportunities and support account growth

• Coordinate with designers, content creators, ad specialists, and developers

• Follow SOPs and ensure accountability within the team

• Maintain documentation of work, access, and progress

Requirements:

• Minimum 1 year experience in digital marketing or client services

• Solid understanding of digital services (social media, ads, design, content, etc.)

• Great communication and coordination skills

• Strong command over tools like Asana, Google Drive, Gmail, Canva

• Proactive mindset and ability to handle pressure

• Highly organized and performance-driven

What You’ll Get:

• Work with international clients and global brands

• Hybrid structure – only 1 day/week required in-office (Islamabad, Blue Area)

• Clear growth path and performance-based incentives

• Collaborative and structured work environment

To Apply:

Send your CV to

Subject Line: Application – Services Account Executive – (Your Name)

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Marketing Services

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Customer Services Specialist

Sindh, Sindh ibex. Pakistan

Posted 1 day ago

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Job Description

We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect – the one who instantly comes up with solutions to deliver an outstanding customer experience.

Qualifications

  • O Levels/Matriculation or above
  • Excellent Written and Verbal English communication
  • Must have at least 40 WPM
  • Proficiency with MS Office (Particularly MS Excel and MS Word)

Perks Of Being An Ibexian

  • Medical Insurance & OPD
  • Provident Fund with investment options
  • Leave Encashment
  • Annual leaves
  • On job training
  • Two days off in a week
  • Ergonomic furniture and infrastructure
  • Referral Rewards
  • Annual Increment
  • Conveyance facility
  • Loan facility
  • Employee Appreciation programs

The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.

Responsibilities

  • Assist customers with their items purchased through the e-commerce website
  • Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
  • Maintain swift responses to customers through email and/or chat
  • Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
  • Document each customer query as well as the resulting solution
  • Provide alternatives to products/items, which are not available on the e-commerce website
  • Follow standard processes and procedures when it comes to providing resolutions
  • Stay up to date with the latest updates on system information and process changes
  • Able to deal with objections and handle customer pushbacks
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Customer Services Representatives

Sindh, Sindh Seagate Logistics

Posted 1 day ago

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Job Description

Job Description :

Seagate Pvt. Ltd. is a leading logistics and supply chain company based in Karachi, Pakistan, with over two decades of experience. We pride ourselves on delivering high-quality services tailored to our clients' needs. We are currently seeking a motivated Customer Service Representative with 2 years of experience to join our dynamic team.

Responsibilities :
- Handle customer inquiries and provide accurate information about services.
- Resolve issues promptly and effectively, ensuring customer satisfaction.
- Maintain strong relationships with clients and respond to their needs.
- Process orders, track shipments, and update clients about their logistics status.
- Collaborate with internal teams to enhance customer experience.

Job Specification :

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in MS Office Suite and logistics software.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong customer service orientation.

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Financial Services Representative

Bighornlaw

Posted 2 days ago

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Job Description

Lakeshore Financial Group • Madison , WI , US

Posted 3 days ago

Description

Are you a driven, client-focused professional seeking career advancement and amazing income potential? Lakeshore Financial Group is seeking ambitious individuals to join our Madison team as Financial Service Representatives. You'll build lasting client relationships, develop your expertise, and gain the flexibility to build businesses.

Lakeshore Financial Group launched in 2016 and has grown rapidly since. Today, we have teams throughout the Greater Midwest. Our leadership team is fully dedicated to using their decades of experience to mentor and support new and experienced advisors, providing opportunities for collaboration, learning, and growth.

Why Join Lakeshore Financial Group?

  • Make a Meaningful Impact: Help families and individuals secure their financial future by developing customized financial wellness strategies
  • Flexible Schedule: Enjoy the freedom to work part-time or full-time, allowing you to balance your work with your personal life.
  • Comprehensive Training: We provide thorough training and ongoing support to equip you with the knowledge and skills necessary to succeed.
  • Professional Development: Gain valuable experience in sales, finance, and client relationship management.
  • Benefits: Our full-time positions offer full medical, dental, and vision benefits, 401k, and pension plan.
Responsibilities

What You'll Do:

  • Build relationships with potential clients and understand their financial needs
  • Present and explain products and solutions
  • Guide clients through the application and policy issuance process
  • Provide ongoing support and service to clients
  • Attend training and development sessions
Qualifications

Who We're Looking For:

  • Highly motivated and self-driven individuals
  • Excellent communication and interpersonal skills
  • A passion for helping others
  • A strong work ethic and a desire to succeed
  • Sales experience is a plus, but not required. We are willing to train the right person
  • Must be able and willing to obtain a life insurance license
  • This is an upside, 100% commission-based opportunity. We offer new hires the opportunity to receive $12,000 as financial support.

Why Join Us?

  • Be part of a supportive and collaborative team
  • Represent a reputable and respected company
  • Enjoy the flexibility and freedom of a self-driven career
  • Make a positive impact on the lives of others
Compensation

$5,000 - 100,000 per year

About Lakeshore Financial Group

At Lakeshore Financial, our Financial Representatives and Advisors take pride in nurturing strong and meaningful connections with a diverse range of individuals.Our services are designed to cater to specific needs, offering comprehensive financial strategies or focusing on particular areas that require attention.

What sets us apart is our commitment to providing a unique and all-encompassing approach to evaluating and developing financial wellness strategies tailored to each individual's circumstances. We genuinely care about clients' well-being and want them to experience our dedicated and holistic method.

To ensure the highest quality of guidance, our team follows a comprehensive process. By leveraging this approach, we strive to deliver exceptional results and empower clients to achieve their financial goals with confidence.

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DCM – Support Services

Sindh, Sindh Sui Southern Gas Company Limited

Posted 2 days ago

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Job Description

MBA Finance from a recognized Higher Education Commission (HEC) university or ACCA with at least 06 years of experience.

Or ACMA with 04 years of post-membership experience.

Responsibilities:

  • Take charge of the oversight of financial planning, budgeting, and forecasting processes, deploying strategic acumen to align financial goals with organizational objectives.
  • Assess financial performance, employing a keen eye for detail to guarantee strict adherence to budgetary constraints and optimize resource allocation.
  • Collaborate seamlessly with relevant sections to allocate budgets judiciously and control expenses, fostering a culture of fiscal responsibility.
  • Play a pivotal role in developing comprehensive financial reports and furnishing insightful analysis to the management team, contributing to informed decision-making.
  • Provide adept leadership and supervision to the Administration and Facility Management team, steering their efforts towards excellence.
  • Take charge of administrative functions, including office management and proactive facilities maintenance, ensuring an optimal working environment.
  • Collaborate effectively with relevant teams to manage facilities and address workspace requirements, ensuring optimal functionality and employee satisfaction.
  • Cultivate and nurture a positive and productive work environment for employees, fostering a culture of teamwork and professional growth.
  • Identify and assess risks under their management/ownership.
  • Develop and implement risk response strategies for the risks under their management.
  • Monitor risks and response strategies under their management.
  • Ensure the accuracy and timeliness of information provided for risk reporting.
  • Undertake any other assignment as instructed by the immediate supervisor.
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Municipal Services Specialist

Sindh Cities Improvement Program

Posted 2 days ago

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Job Description

Master Degree in Environmental Engineering

Job Title: Municipal Services Specialist (Solid Waste Management)

Job Posted On: Apr 29, 2013

Last Date to Apply: May 10, 2013

Location: Information Technology and Services - Karachi, Pakistan

Job Responsibilities
  1. Review all program documents; assist the SCIP to prepare documents and implement the Program.
  2. Assist in planning, reviewing feasibility studies, and monitoring municipal sub-projects.
  3. Assist mapping of municipal services infrastructure.
  4. Help develop integrated management information systems for municipal services.
  5. Help identify potential sites for landfill and waste water treatment plants.
  6. Arrange consultative workshops with TMAs to identify future sub-projects.
  7. Review progress of Urban Services Corporation(s) against business and capital investment plans.
  8. Coordinate with regulatory authorities for the smooth SCIP implementation.
  9. Other tasks in municipal planning & development.
Job Specification
  1. Master Degree in Environmental Engineering, Civil Engineering, Solid Waste Management, or Public Health Engineering.
  2. Skilled in field-related software, MS Office, and others.
  3. 08 years’ experience in relevant field, including at least 02 years’ experience in Solid Waste Management, knowledge of landfills and other solid waste recovery and disposal techniques.
  4. Preference will be given to candidates with international experience/donor funded projects and/or experience in local government devolution and reform-related assignments, preferably in water supply, sanitation, and solid waste management.
  5. Candidates with multilateral or bilateral donor project experience will be preferred.
  6. Candidate should not be over 45 years.
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Banking Services Manager

Depalpur, Punjab Mobilink Microfinance Bank Ltd

Posted 2 days ago

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Job Description

  • What is Banking Services Manager - MMBL?
    • A Banking Services Manager oversees branch operations, ensuring adherence to bank policies and regulatory requirements. They lead and supervise branch staff, maintain a customer-focused environment, and handle customer complaints. They manage financial and non-financial transactions, maintain security and confidentiality, and coordinate with internal departments. Additionally, they manage HR and administrative matters for branch staff, ensuring smooth banking operations and customer satisfaction
  • What Banking Services Manager - MMBL does?
    • • Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
    • • Work in close liaison with Branch Manager to achieve optimum results.
    • • To supervise & administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered.
    • • To create a working environment where customer get best attention and service.
    • • To ensure staff under domain is working in line with Bank SOP's, controls and ensure to recommend timely rotation of staff.
    • • To ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys/passwords are not compromised.
    • • All computer inputs/outputs are signed jointly and output/input reports are properly sealed and kept in record.
    • • To attend auditors (Internal/External/SBP, Internal Control and arrange compliance of their reports with in timelines.
    • • To observe cash in safe/cash on counter limits.
    • • To prepare and submit Official all sorts of MIS/Confirmations as and when required. To attend customer's complaints for their timely resolution.
    • • To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepaid expenses accounts are reviewed and balanced as per actual on monthly basis
    • • Maintenance and balancing of Security Stationary periodically as per SOP.
    • • Supervise and Maintain record of all account opening and its related operations.
    • • To ensure daily balancing of cash book, vault and necessary reports are prepared.
    • • To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Nonborrower accounts, Recoveries and all Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized.
    • • Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction Is left unauthorized at day end.
    • • Ensure proper staff backup is available for critical position.
    • • Ensure staff punctuality and adherence to bank dress code.
    • • To nominate staff for training in consultation with LM
    • • To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
    • • To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
    • • Supervise custody and record keeping Of PDC's, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
    • • To manage HR and admin related matters of branch staff.
    • • Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
    • • Any other duty assigned by Line Manager.
  • What are we looking for and what does it require to be Banking Services Manager - MMBL?
    • • Hold a Bachelor’s degree in marketing or commerce from a reputable Institution. MBA will be preferable (Subject to approval).
    • • Have a minimum of 5 years of relevant work experience.

Job Locations:

  • Deepalpur Branch

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL ?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.

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