80 Information About Products Or Services jobs in Karachi

Location: Pakistan (Fully Remote)

Shift Timings: 5:00 PM – 2:00 AM or 6:00 PM – 3:00 AM (Pakistan Time)

Position Overview

Join Lumenco ), a leading Canadian online store specializing in lighting solutions, as a Senior Product Specialist in our Product & Planning Department. This fully remote role focuses on driving category management, pricing strategies, and inventory optimization to enhance our e-commerce performance. You will lead reporting and analytical tasks, collaborate closely with the Canadian team lead and SEO specialists, and leverage your understanding of user navigation behavior to boost product visibility and sales. Ideal candidates are proactive, highly organized, and quick to learn our product catalog, with prior managerial experience in e-commerce.

Key Responsibilities

• Lead pricing updates, clearance events, and seasonal promotions, ensuring alignment with market trends and pricing sensitivity.
• Conduct in-depth competitor pricing benchmarking using tools like Price2Spy or manual research.
• Oversee supplier and inventory updates, managing discontinued items and RFQs with precision.
• Analyze user navigation behavior (e.g., cart abandonment, high-exit pages) to optimize category pages and promotional strategies.
• Implement and test upsell, cross-sell, and related product strategies to maximize sales.
• Generate detailed weekly/monthly reports on pricing, category performance, and user behavior trends.
• Collaborate with the Canadian team lead via tools like Slack or Trello to align on strategic goals.

Requirements

• 4–6 years of experience in e-commerce, with at least 1–2 years in a managerial or team lead role.
• Proven expertise in pricing analysis, category management, and product data management.
• Strong analytical skills with advanced proficiency in Excel/Google Sheets and data-driven decision-making.
• Familiarity with Google Analytics, SEO concepts, and e-commerce platforms (Shopify experience preferred).
• Deep understanding of user navigation behavior and site optimization strategies.
• Exceptional organizational skills and ability to learn product catalogs quickly.
• Excellent English communication skills (C1/C2 proficiency) for seamless collaboration with international teams.
• Comfortable working night shifts aligned with Canadian business hours (reliable internet and power backup required).

Why Join Us

• Competitive salary
• Work remotely with a dynamic Canadian e-commerce brand, gaining exposure to global merchandising standards.
• Career growth through training, certifications, and leadership opportunities in category management.
• Supportive team culture with tools provided (e.g., software licenses, Slack, Trello).
• Wellness support for night shift workers, including flexible personal time and utility stipends.

Job Type: Full-time

Pay: Rs90, Rs100,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Product Management: 3 years (Required)

Language:

• English (Required)

Work Location: In person

The Product Success Specialist will play a pivotal role in steering the Product Success team toward continued success and growth by assisting all customers with support across all product or software platforms. Your primary responsibilities revolve around fostering customer satisfaction and encouraging the adoption and effective use of our products.This role is crucial in aligning product development with market needs internally as well as externally and ensuring that our customers receive maximum value from our offerings. We are looking for someone who can bring a blend of technical acumen, customer empathy, and a drive for product excellence.

DUTIES & RESPONSIBILITIES

• Serve as the primary customer contact, managing resolution of service incidents, product issues, and technical escalations for the assigned product line within the Product Management team.
• Act as a vital link coordinating cross-functional teams to ensure the long-term success and expansion of our products.
• Be the voice of our products, providing compelling demonstrations and promoting their features and benefits.
• Develop strategies to maintain high customer retention and encourage deeper adoption of our products.
• Collaborate with the Product Management team to identify opportunities for product expansion and enhancement.
• Conduct comprehensive web-based training sessions for both new and existing customers across all product ecosystems.
• Perform proactive system reviews to offer customers valuable tips and suggestions on optimizing product features and usage.
• Gather product feedback, conduct customer interviews, and ensure proper follow-up on identified issues to enhance overall customer experience.
• Evaluate customer usage of implemented products, adhering to product success processes and tools.
• Represent the company/department at industry events, conferences, internal meetings, demos, and corporate events.
• Stay abreast of industry trends and best practices to provide informed insights and recommendations.
• Oversee daily metrics related to product tickets or escalations for the assigned product line, managing competing resources and priorities effectively.
• Engage with customers through meetings and presentations, sharing ideas, findings, and solutions to foster strong relationships.
• Collaborate with the Product Success manager in preparing for new product releases, including webinars, demo preparation, and effective communication of product functionality to customers.
• Troubleshoot customer technical support cases through phone and email submissions, educate customers on product best practices, and strive to maintain expertise in product releases for consistently delivering excellent customer service.

KNOWLEDGE & EXPERIENCE

Education:

• Bachelor's degree, required

Experience:

• 1+ experience in enterprise product support or success roles.

Credentials:

• Certification in the field of Customer Service or Delivery, preferred

Knowledge and Skills:

• Excellent documentation, communication and presentation skills.
• Excellent planning, organizational, and time management skills.
• Excellent customer service skills.
• Technical acumen
• Customer Empathy
• Drive for product excellence

We are looking to hire a Product Support Specialist for one of our clients in the healthcare industry, based in Canada. Our client is transforming the fertility space through innovative digital solutions. As part of this mission, we seek a Product Support Specialist to support clinics and customers in effectively utilising our products.

This role is focused on customer support, issue resolution, and product usability feedback. You will act as the bridge between end-users and the product/engineering teams, ensuring a smooth and positive experience for all stakeholders.

Responsibilities:

• Handle customer support requests (via Zendesk, Jira, or other tools), providing timely responses and resolutions.
• Guide customers through technical and functional issues with clear, simple communication.
• Escalate product bugs or technical concerns to the engineering team, ensuring proper follow-up and tracking.
• Collaborate with product, QA, design, and DevOps teams to communicate field issues and improvement suggestions.
• Maintain and update internal documentation, FAQs, and knowledge bases to reduce repetitive queries.
• Support onboarding and training sessions for clinics and new users.
• Monitor and report recurring issues, providing insights for continuous improvement.
• Contribute to sprint ceremonies by sharing support insights and customer feedback.

Must Haves:

• 1-2 years of experience in SaaS product support or customer-facing roles.
• Bachelor's degree (Computer Science, Information Systems, or related field) or equivalent work experience.
• Strong communication skills with excellent English (written and spoken).
• Ability to troubleshoot, problem-solve, and guide non-technical users through technical issues.
• Strong organisational skills, attention to detail, and an ownership mindset.
• Familiarity with Agile and SDLC practices.
• Ability to manage multiple tickets/tasks at once without compromising quality.

Nice to Have (Optional Skills)

• Knowledge of tools like Postman, SQL basics, and monitoring dashboards (Sentry, CloudWatch).
• Experience with ticketing systems (e.g., Jira, Zendesk).
• Basic knowledge of cloud-based products and integrations.
• Flexibility to work across teams and adapt quickly to new tools/processes.

Other Details

• Work Days: Monday Friday
• Timings: 11:00 AM 8:00 PM PKT (Night Shift)
• Location: Shaheed-e-Millat, Karachi (Remote after training period)

Job Type: Full-time

Pay: Rs80, Rs110,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• SaaS product support: 1 year (Required)

Language:

• English fluently (Required)

Location:

• Karachi (Required)

Work Location: In person

At Blue Ocean Technology Solutions (BOTS), we pride ourselves on being dynamic and creative in the world of e-commerce. We have consistently pushed boundaries, embracing innovation and leveraging the power of platforms like Amazon to bring exceptional products and services to a global audience.

As a rapidly growing company, there are ample opportunities for professional development and career advancement. Be part of a company that is making a global impact. Your work at BOTS will reach customers around the world.

JOB SUMMARY:

The Team Lead in Product Research will be responsible for overseeing, guiding, and improving the product research team's ability to identify high-potential, high-revenue wholesale products on Amazon. The role demands strategic thinking, data-driven decision-making, and hands-on leadership to ensure alignment with company KPIs for profitability, market share, and long-term success.

JOB RESPONSIBILITIES:

• Lead and manage a team of Product Research Officers to meet weekly and monthly product sourcing goals
• Develop and refine research frameworks, KPIs, and standard operating procedures
• Supervise end-to-end product research, validation, and documentation processes
• Ensure quality control over all research data and final shortlisted products
• Monitor market trends and Amazon policy changes to adapt research strategies
• Collaborate with the sales, pricing, and sourcing teams to align on product viability
• Train, coach, and mentor junior research team members to develop technical and analytical competencies
• Report product pipeline progress, key metrics, and market insights to management
• Maintain a culture of accountability, innovation, and performance within the team

REQUIRED SKILLS:

• Strong command of product research methodologies for Amazon Wholesale
• Excellent leadership and communication skills
• Analytical mindset with strong numerical reasoning and pattern recognition
• Proficiency in mid-level Excel and research tools (e.g., Keepa, Helium10, etc.)
• Deep understanding of Amazon FBA business models, particularly Wholesale
• Strong decision-making and time-management skills
• Ability to work under pressure and lead in a fast-paced environment

EXPERIENCE:

• 2–4 years of relevant experience in Amazon wholesale product research
• 1+ years of experience in a team lead or supervisory capacity
• Proven track record of identifying winning wholesale products

QUALIFICATIONS:

• Bachelor's degree in Business, Supply Chain, Computer Science, or Engineering
• Certifications in Amazon FBA, Wholesale Product Research, or similar (Preferred)

SALARY RANGE:

Market-competitive salary

JOB TYPE:

• Timings: Mon-Fri | 12:00 PM to 9:00 PM | Alternate Saturdays On | 10:00 AM to 7:00 PM
• Work Mode: Work-from-site only (No remote option)
• Location: Candidates must reside in Karachi and commute reliably to the office
• Only residents of Karachi will be considered for the interview

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• Amazon Wholesale Product Research: 2 years (Required)

Location:

• Karachi (Required)

Work Location: In person

COMPANY OVERVIEW:

At Blue Ocean Technology Solutions (BOTS), we pride ourselves on being dynamic and creative in the world of e-commerce. As a rapidly growing company, there are ample opportunities for professional development and career advancement. Be part of a company that is making a global impact. Your work at BOTS will reach customers around the world.

JOB SUMMARY:

A Sourcing Specialist will be responsible for researching international suppliers, building relationships and developing business with them to meet and exceed the company's sales and profitability targets.

JOB RESPONSIBILITIES:

· Maintain engagement and build relationship with brands, distributors and suppliers in the US and Europe

· Identify international brands, distributors and suppliers and develop business with them

· Negotiate prices with potential suppliers based on company's profitability targets

REQUIRED SKILLS:

· Must possess strong proficiency in sales skills

· Excellent verbal and written communication skills in English is a must

· Must have strong negotiation and relationship building skills

EXPERIENCE:

4-5 years' experience of International sales

OR

4-5 years' experience of business development with international suppliers preferably US and UK

EDUCATION:

4-year bachelors degree in Business or equivalent (BBA – Marketing Preferred)

COMPENSATION:

· Market Competitive Salary

· Performance-based Monthly Bonus

JOB TYPE:

· Full-time | Permanent

· Mon to Fri : 12PM to 9PM, with alternate working Saturdays from 10AM to 7PM

· This is a work-from-office job with no remote work opportunity

· Candidates should be able to commute reliably to the office on a daily basis

· Only residents of Karachi will be considered for the interview

Job Type: Full-time

Application Question(s):

• Do you have supplier engagement and relationship building skills? (Yes/No)
• Where do you rate yourself in verbal English communication? (Average/Good/Excellent)

Education:

• Bachelor's (Required)

Experience:

• dealing with international suppliers/clients: 3 years (Required)

Location:

• Karachi (Required)

Work Location: In person

At Blue Ocean Technology Solutions (BOTS), we pride ourselves on being dynamic and creative in the world of e-commerce. We have consistently pushed boundaries, embracing innovation and leveraging the power of platforms like Amazon to bring exceptional products and services to a global audience.

As a rapidly growing company, there are ample opportunities for professional development and career advancement. Be part of a company that is making a global impact. Your work at BOTS will reach customers around the world.

JOB SUMMARY:

The Product Research Specialist will be responsible for overseeing and improving the product research to identify high-potential, high-revenue wholesale products on Amazon. The role demands strategic thinking, data-driven decision-making, and hands-on leadership to ensure alignment with company KPIs for profitability, market share, and long-term success.

JOB RESPONSIBILITIES:

• Develop and refine research frameworks, KPIs, and standard operating procedures
• Supervise end-to-end product research, validation, and documentation processes
• Ensure quality control over all research data and final shortlisted products
• Monitor market trends and Amazon policy changes to adapt research strategies
• Collaborate with the sales, pricing, and sourcing teams to align on product viability
• Train, coach, and mentor junior research team members to develop technical and analytical competencies
• Report product pipeline progress, key metrics, and market insights to management
• Maintain a culture of accountability, innovation, and performance within the team

REQUIRED SKILLS:

• Strong command of product research methodologies for Amazon Wholesale
• Excellent leadership and communication skills
• Analytical mindset with strong numerical reasoning and pattern recognition
• Proficiency in mid-level Excel and research tools (e.g., Keepa, Helium10, etc.)
• Deep understanding of Amazon FBA business models, particularly Wholesale
• Strong decision-making and time-management skills
• Ability to work under pressure and lead in a fast-paced environment

EXPERIENCE:

• 2–4 years of relevant experience in Amazon wholesale product research
• Proven track record of identifying winning wholesale products

QUALIFICATIONS:

• Bachelor's degree in Business, Supply Chain, Computer Science, or Engineering
• Certifications in Amazon FBA, Wholesale Product Research, or similar (Preferred)

SALARY RANGE:

Market-competitive salary

JOB TYPE:

• Timings: Mon-Fri | 12:00 PM to 9:00 PM | Alternate Saturdays On | 10:00 AM to 7:00 PM
• Work Mode: Work-from-site only (No remote option)
• Location: Candidates must reside in Karachi and commute reliably to the office
• Only residents of Karachi will be considered for the interview

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• Amazon wholesale product research: 2 years (Preferred)

Location:

• Karachi (Required)

Work Location: In person

SNS Shipping Agency is a leading organization in the Shipping sector, dedicated to providing top-quality services and building long-term relationships with our valued clients. We are looking for a proactive and results-oriented Sales Support & Recovery Specialist.

Key Responsibilities

• Assist the sales team in managing client accounts and documentation.
• Coordinate with customers for payment follow-ups and recovery of outstanding dues.
• Maintain accurate records of sales transactions, invoices, and client communications.
• Provide after-sales support to ensure customer satisfaction.
• Communicate effectively with clients to resolve billing or payment-related queries.

We Offer

• Competitive salary and performance-based incentives.
• Growth and career development opportunities.
• Supportive and professional work environment.

Job Type: Full-time

Work Location: In person

HRSG - Innovative Business Solutions is currently #lookingfor competent & passionate individuals having exposure in sales support/business development with any reputable logistics or supply chain organization for one of our clients in shipping industry.

(Fresh graduates having degree in logistics/supply chain can also apply)

Position: Sales Support coordinator

Location: Karachi-Sindh

Job type: Regular (HRSG annual renewable contract)

Sector: Shipping

Description:

• Assist the sales team in identifying potential clients and opportunities.

• Support preparation of sales proposals, quotations, and presentations.

• Conduct market research to identify trends, competitor activities, and business opportunities.

• Coordinate with internal operations and customer service teams to ensure smooth delivery of services.

• Maintain accurate records of client interactions and sales pipeline in SFDC and other systems.

Competencies & Qualification:

-1–3 years relevant experience in sales support, business development, or logistics operations/Fresh graduates having degree is Logistics or supply chain.

• Experience in B2B sales, particularly in logistics, cold chain, or supply chain solutions is highly desirable.

• Basic understanding of logistics, cold chain, or freight forwarding (preferred).

• Proficiency in MS Office (Excel, PowerPoint, Word).

• Familiarity with CRM software is a plus.

Job Type: Full-time

Pay: Rs50, Rs100,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• relevant working: 1 year (Required)

Work Location: In person

Requirements:

• Interpersonal and customer service skills.
• Ability to answer a high volume of calls.
• Freshie or with 6 months of experience in customer services, preferably in US Market.
• Should be excellent in English communication.
• Ability to work independently.
• Strong organizational and time-management skills.
• Minimum qualification must be O' Levels, Intermediate or equivalent.

Shift Timings: 9 PM to 6 AM or 7 PM to 4 AM, Monday to Friday.

Location: DHA 6

What we have for you:

• Foodpanda Allowance.
• Pick and drop
• Leaves.
• Medical.
• Employee Loyalty Fund.

Job Type: Full-time

Location: DHA 6, Karachi

Job Type: Full-time

Application Question(s):

• Comfortable working in a night shift with pick n drop? *

Language:

• English (Required)

Location:

• Karachi (Required)

Work Location: In person