321 Product Specialist jobs in Pakistan

Product Support Specialist
Sadqain Healthcare, Pakistan

Introduces products to the clients, doctors, and specialists to promote the sale of the products (as assigned).

Lead current client training sessions.

Analyze demonstration requests, document implementation needs, and prepare for demonstrations.

Conduct knowledge transfer sessions.

Assist with external and internal documentation.

Research and stay on top of industry trends, updates, and requirements.

Job Specification

SKILLS/EXPERIENCE

1. Ability to confidently, effectively, and enthusiastically perform product demonstrations and training.
2. Comfortable leading presentations for and facilitating discussions with an audience.
3. Strong analytical skills; ability to solve complex problems and think on your feet.
4. Excellent verbal and written communication skills.
5. Extremely detail-oriented.
6. Independent worker to self-motivate and self-learn.
7. Desire to be part of and contribute to a fast-paced, high-energy environment while maintaining a calm demeanor when under pressure.

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Product Support Specialist page is loaded Product Support Specialist Apply locations PER - Lahore, PK time type Full time posted on Posted 30+ Days Ago job requisition id R46281

About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! Division:

TracxTMS trucking management software drives compliance, automation, and expansion for your business.

Division Link:

tracxsystems.com

Position:

As a Level 2 Product Support Specialist, you will serve as a crucial intermediary between our customer-facing teams and the development group. Your primary responsibility will be to filter and resolve product-level queries, ensuring only well-documented and reproducible issues reach our developers. This position is ideal for someone with a solid background in logistics applications who has a passion for troubleshooting and delivering high-quality technical support. The Finalized incumbent would work from the Lahore Contour Office being a part of the Global TracxTMS Team. If you are passionate about technology, thrive on solving intricate problems, and have hands-on experience with logistics applications, we would love to hear from you.

Key Responsibilities

• Act as the escalation point for Level 1 support, handling complex and unresolved product-related queries. • Thoroughly investigate reported issues by replicating customer-reported problems in test environments. • Filter, analyze, and document product issues, ensuring accurate, detailed information is provided before forwarding to the development team. • Collaborate closely with cross-functional teams, including Customer Support, Product Management, and Engineering, to ensure prompt resolution of product issues. • Maintain up-to-date knowledge of the logistics application suite and related integrations. • Develop and maintain internal knowledgebase documentation regarding common and complex technical issues. • Identify recurring issues and propose solutions or process improvements to minimize future escalations. • Deliver training and guidance to Level 1 support staff as needed.

Exciting Benefits we offer: Market-leading Salary

Medical Coverage – Self & Dependents

Parents Medical Coverage

Provident Fund

Employee Performance-based bonuses

Home Internet Subsidy

Conveyance Allowance

Profit Sharing Plan (Tenured Employees Only)

Life Benefit

Child Care Facility

Company Provided Lunch/Dinner

Professional Development Budget

Recreational area for in-house games

Sporadic On-shore training opportunities

Friendly work environment

Leave Encashment

Disclaimer:

At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination. In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here. Similar Jobs (5)

Product Support Specialist locations PER - Lahore, PK time type Full time posted on Posted 30+ Days Ago Software Support Specialist locations PER - Lahore, PK time type Full time posted on Posted 13 Days Ago Technical Support Specialist(Networking) locations PER - Lahore, PK time type Full time posted on Posted 30+ Days Ago As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally!

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Product Support Specialist Sadqain Healthcare, Pakistan

Introduces products to the clients, doctors, and specialists to promote the sale of the products (as assigned). Lead current client training sessions. Analyze demonstration requests, document implementation needs, and prepare for demonstrations. Conduct knowledge transfer sessions. Assist with external and internal documentation. Research and stay on top of industry trends, updates, and requirements. Job Specification

SKILLS/EXPERIENCE Ability to confidently, effectively, and enthusiastically perform product demonstrations and training. Comfortable leading presentations for and facilitating discussions with an audience. Strong analytical skills; ability to solve complex problems and think on your feet. Excellent verbal and written communication skills. Extremely detail-oriented. Independent worker to self-motivate and self-learn. Desire to be part of and contribute to a fast-paced, high-energy environment while maintaining a calm demeanor when under pressure.

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Bachelor Degree in Computer Science or IT related Degree

Job type: In office, 7:00 AM - 4:00 PM (Edmonton), M-F; Remote

Salary: PKR 100K-200K per month

Description:

Insignia Software is seeking energetic candidates to provide technical support and training for the Insignia Library System (ILS). Insignia’s customers range from K-12 school districts and public libraries to academic and special libraries who use our ILS to manage their operations. As a Product Support Specialist for Insignia, you will gain an in-depth understanding of all aspects of library management and will have an opportunity to help librarians and educators all over the world with their daily work.

Responsibilities:

This position involves providing support for various software products. Experience in other library automation systems and student information systems is an asset. Experience providing technical support is a definite asset.

1. Providing phone and email support to troubleshoot user queries.
2. Product enhancement recommendations to improve the product.
3. Providing training to customers, either online or in person.
4. Responsible for quality control/bug testing of new releases.
5. Updating knowledgebase cases and release notes.
6. Updating the user manual.
7. Support product development through research and documentation.

Qualifications:

1. IT, Comp Sci, Library or related degree. Equivalent experience or diploma will be considered.
2. 2-3 years experience preferred.
3. People person with excellent phone/email manners.
4. Excellent writing and typing skills.
5. Someone who excels in solving technical problems.

Requirements:

1. Must have stable internet access.
2. Must have a computer.

Please submit your resume to include:

1. Resume with Cover letter
2. University transcript
3. Subject: Position Product Support Specialist

Job Specification

IT, Comp Sci, Library or related degree. Equivalent experience or diploma will be considered.

People person with excellent phone/email manners.

Excellent writing and typing skills.

Someone who excels in solving technical problems.

Information Technology and Services - Edmonton, Canada

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Bachelor Degree in Computer Science or IT related Degree Job type: In office, 7:00 AM - 4:00 PM (Edmonton), M-F; Remote Salary: PKR 100K-200K per month Description:

Insignia Software is seeking energetic candidates to provide technical support and training for the Insignia Library System (ILS). Insignia’s customers range from K-12 school districts and public libraries to academic and special libraries who use our ILS to manage their operations. As a Product Support Specialist for Insignia, you will gain an in-depth understanding of all aspects of library management and will have an opportunity to help librarians and educators all over the world with their daily work. Responsibilities:

This position involves providing support for various software products. Experience in other library automation systems and student information systems is an asset. Experience providing technical support is a definite asset. Providing phone and email support to troubleshoot user queries. Product enhancement recommendations to improve the product. Providing training to customers, either online or in person. Responsible for quality control/bug testing of new releases. Updating knowledgebase cases and release notes. Updating the user manual. Support product development through research and documentation. Qualifications:

IT, Comp Sci, Library or related degree. Equivalent experience or diploma will be considered. 2-3 years experience preferred. People person with excellent phone/email manners. Excellent writing and typing skills. Someone who excels in solving technical problems. Requirements:

Must have stable internet access. Must have a computer. Please submit your resume to include: Resume with Cover letter University transcript Subject: Position Product Support Specialist Job Specification

IT, Comp Sci, Library or related degree. Equivalent experience or diploma will be considered. People person with excellent phone/email manners. Excellent writing and typing skills. Someone who excels in solving technical problems. Information Technology and Services - Edmonton, Canada

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This is a full-time remote role for a Product Hunter specializing in dropshipping. The Product Hunter will be responsible for sourcing products in bulk from suppliers, analyzing product trends, communicating with suppliers, providing customer service, and driving sales. Daily tasks will involve identifying market demands, negotiating with suppliers, and ensuring efficient logistics.

Qualifications

• Product specialists with analytical skills
• Excellent communication and customer service skills
• Sales skills and experience in negotiation
• Strong attention to detail and ability to work independently
• Prior experience in dropshipping or e-commerce is a plus
• Bachelor's degree in Business, Marketing, or related field preferred

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"We are looking for a highly analytical and resourceful Product Hunter to identify profitable products for our eCommerce business. This role involves researching and discovering new products—either as add-ons for our existing Shopify stores or entirely new niche opportunities. The ideal candidate must be able to follow our research methodology while also implementing their own strategies to find high-potential products.



Skills Required

- Strong eCommerce product research skills – experience in identifying trending and profitable products.

- Understanding of eCommerce platforms and consumer demand – ability to assess what will sell.

- Proficiency in product research tools (e.g., Google Trends, Amazon Best Sellers, TikTok trends, AliExpress, Dropshipping platforms, etc.).

- Analytical mindset – ability to assess competition, demand, and potential margins.

- Ability to develop and refine research methods to improve product selection accuracy.

- Excellent organisational skills – tracking and documenting product research findings.



Key Responsibilities

- Research and identify new product opportunities for our eCommerce stores.

- Find add-on products that complement our existing Shopify stores.

- Discover brand-new niche products with high potential for success.

- Use data-driven research methods to validate product demand and profitability.

- Analyse competitors and market trends to ensure we stay ahead.

- Utilise research tools and methodologies to streamline product-hunting processes.

- Report findings to leadership with data-backed recommendations for potential launches."

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Position: Dermatology Products (Skin) Marketing Executive

Location: Karachi, Pakistan

Responsibilities:

1. Implement marketing strategies for Avicenna International Products.
2. Make 6 doctor calls per day, with 4 calls in the morning and 2 in the evening.
3. Visit 4 pharmacies per day, with 2 visits in the morning and 2 in the evening.
4. Achieve the annual sales targets.
5. Submit monthly reports by the 5th of each month, including sales plan vs. actual, tour plan, and expense report.
6. Prepare weekly call planners based on the list of doctors.
7. Review call tracking reports every 15 days.
8. Maintain daily report forms and diaries.

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Product Specialist
Mediland Pakistan Private Limited, Pakistan

For Marketing of Medical Equipments in Government Hospitals, Semi-Government Hospitals, Autonomous Bodies (Hospitals), Tehsil Head Quarters, District Head Quarters Hospitals, Teaching Hospitals, and Medical Colleges across the country.

Job Specification

The ideal candidate should have a Doctor of Pharmacy (Pharm-D) degree with an MBA in Marketing and 2-3 years of marketing experience. The candidate should also possess computer expertise and strong communication skills in English (oral and written).

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