181 Customer Service Skills jobs in Karachi
Customer Service Representative
Karachi, Sindh
MM Wide Visions
Posted today
Job Viewed
Job Description
Come and join our excellent and rapidly growing team. We are a business outsource provider company seeking experienced professional individuals for the position of Customer Service Representative. Job Specification
Requirements: Minimum 1 year of experience. Good IT Skills (Basic Networking, Computer Hardware, Excel, Word, etc.) Fluency in English is mandatory, along with good telephone etiquette. Reliable, punctual, and a team player. Flexible with day and night shifts. Preferred: Knowledge of UK geographical locations is a plus. Our aim is to consistently deliver excellent customer service in the communities we serve. As an integral part of the community, we strive to provide the best possible service. We have ambitious growth plans and are looking for qualified individuals passionate about customer service. Location: Information Technology and Services - Karachi, Pakistan
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Requirements: Minimum 1 year of experience. Good IT Skills (Basic Networking, Computer Hardware, Excel, Word, etc.) Fluency in English is mandatory, along with good telephone etiquette. Reliable, punctual, and a team player. Flexible with day and night shifts. Preferred: Knowledge of UK geographical locations is a plus. Our aim is to consistently deliver excellent customer service in the communities we serve. As an integral part of the community, we strive to provide the best possible service. We have ambitious growth plans and are looking for qualified individuals passionate about customer service. Location: Information Technology and Services - Karachi, Pakistan
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Customer Service Representative
Karachi, Sindh
Sales Services Abt UK Limited
Posted 1 day ago
Job Viewed
Job Description
Answer customer calls and emails, answer customer inquiries. Handle customer complaints and issues, provide solutions and ensure customer satisfaction. Maintain customer records, update and manage customer information. Assist sales and marketing departments in processing customer orders and service requests. Track customer feedback and provide improvement suggestions to improve service quality. Perform other customer service related tasks. Job Specification
Verbal Communication: Express information clearly and be able to explain complex issues in a language that customers understand. Written Communication: Respond to customer inquiries in email or online chat accurately and concisely. Active Listening: Listen to customer needs and problems to ensure full understanding. Analytical Skills: Quickly identify the root cause of problems and provide effective solutions. Adaptability: Ability to quickly find new solutions when faced with unusual situations. Patience: Ability to remain calm and patient even with difficult or dissatisfied customers. Empathy: Ability to understand customer emotions and needs to better help them. Multitasking: Ability to handle multiple customer requests at the same time and complete tasks within the specified time. Efficient Work: Handle customer issues efficiently without compromising service quality.
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Verbal Communication: Express information clearly and be able to explain complex issues in a language that customers understand. Written Communication: Respond to customer inquiries in email or online chat accurately and concisely. Active Listening: Listen to customer needs and problems to ensure full understanding. Analytical Skills: Quickly identify the root cause of problems and provide effective solutions. Adaptability: Ability to quickly find new solutions when faced with unusual situations. Patience: Ability to remain calm and patient even with difficult or dissatisfied customers. Empathy: Ability to understand customer emotions and needs to better help them. Multitasking: Ability to handle multiple customer requests at the same time and complete tasks within the specified time. Efficient Work: Handle customer issues efficiently without compromising service quality.
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1
Customer Service Representative
Karachi, Sindh
A Forward
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative A Forward , Pakistan
A customer service representative is like a superhero for customers. They swoop in to save the day by answering questions, solving problems, and making sure customers have a great experience. Join our team and make a difference in the lives of our customers. Male and female both are encouraged to apply. Fresh candidates can apply. Training will be provided for 5-6 days. Fluent English is our priority. You can earn up to 20k, depending on your brainpower.
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A customer service representative is like a superhero for customers. They swoop in to save the day by answering questions, solving problems, and making sure customers have a great experience. Join our team and make a difference in the lives of our customers. Male and female both are encouraged to apply. Fresh candidates can apply. Training will be provided for 5-6 days. Fluent English is our priority. You can earn up to 20k, depending on your brainpower.
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2
Customer Service Representative
Karachi, Sindh
Horyzon Zero Services
Posted 2 days ago
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Job Description
Position: Evening Customer Service Representative Location: Karachi, Pakistan Industry: Logistics
Responsibilities: 1. Respond to customer inquiries and provide accurate information regarding products, services, and promotions. 2. Handle customer complaints, issues, and escalations in a professional and timely manner. 3. Assist customers in placing orders, processing returns, and resolving payment-related queries. 4. Maintain a high level of product knowledge to effectively address customer needs and concerns. 5. Collaborate with various teams to ensure smooth order processing and delivery. 6. Maintain accurate customer records and update databases with relevant information. 7. Manage and prioritize multiple tasks while delivering exceptional customer service. Job Specification
1. Excellent verbal and written communication skills. 2. Strong problem-solving abilities and a customer-centric approach. 3. Ability to work effectively in a fast-paced and dynamic environment. 4. Exceptional time management skills and the ability to meet deadlines. 5. Proficiency in using customer service software, databases, and Microsoft Office Suite. 6. Attention to detail and the ability to handle sensitive customer information with confidentiality. Logistics and Supply Chain - Karachi, Pakistan
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Responsibilities: 1. Respond to customer inquiries and provide accurate information regarding products, services, and promotions. 2. Handle customer complaints, issues, and escalations in a professional and timely manner. 3. Assist customers in placing orders, processing returns, and resolving payment-related queries. 4. Maintain a high level of product knowledge to effectively address customer needs and concerns. 5. Collaborate with various teams to ensure smooth order processing and delivery. 6. Maintain accurate customer records and update databases with relevant information. 7. Manage and prioritize multiple tasks while delivering exceptional customer service. Job Specification
1. Excellent verbal and written communication skills. 2. Strong problem-solving abilities and a customer-centric approach. 3. Ability to work effectively in a fast-paced and dynamic environment. 4. Exceptional time management skills and the ability to meet deadlines. 5. Proficiency in using customer service software, databases, and Microsoft Office Suite. 6. Attention to detail and the ability to handle sensitive customer information with confidentiality. Logistics and Supply Chain - Karachi, Pakistan
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3
Customer Service Representative
Karachi, Sindh
ZKom Solutions
Posted 2 days ago
Job Viewed
Job Description
Overview
This is a full-time on-site role for a Customer Service Representative located in Hyderabad District. The Customer Service Representative will handle customer inquiries, resolve customer complaints, provide information about products and services, and ensure customer satisfaction and retention. They will also maintain accurate records of customer interactions and transactions. Responsibilities
Handle customer inquiries. Resolve customer complaints. Provide information about products and services. Ensure customer satisfaction and retention. Maintain accurate records of customer interactions and transactions. Qualifications
Customer Service Representatives, Customer Support, Customer Satisfaction skills Customer Service, Customer Experience skills Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work in a fast-paced environment Proficiency in using customer service software and tools High school diploma or equivalent; Bachelor's degree is a plus
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This is a full-time on-site role for a Customer Service Representative located in Hyderabad District. The Customer Service Representative will handle customer inquiries, resolve customer complaints, provide information about products and services, and ensure customer satisfaction and retention. They will also maintain accurate records of customer interactions and transactions. Responsibilities
Handle customer inquiries. Resolve customer complaints. Provide information about products and services. Ensure customer satisfaction and retention. Maintain accurate records of customer interactions and transactions. Qualifications
Customer Service Representatives, Customer Support, Customer Satisfaction skills Customer Service, Customer Experience skills Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work in a fast-paced environment Proficiency in using customer service software and tools High school diploma or equivalent; Bachelor's degree is a plus
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4
Customer Service Representative
Karachi, Sindh
TalentPop App
Posted 4 days ago
Job Viewed
Job Description
Overview
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed Application code:
CS Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed Application code:
CS Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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5
Customer Service Representative
Karachi, Sindh
TalentPop App
Posted 5 days ago
Job Viewed
Job Description
Overview
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address customer inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist customers: Support customers with orders, shipping, product details, and returns. Quality-based responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed When applying, use application code:
CS Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
#J-18808-Ljbffr
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Benefits
Annual performance-based increases Paid time off Health and dental insurance Holiday bonuses Permanent work-from-home setup Opportunities for career advancement as we continue to grow Responsibilities
Address customer inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist customers: Support customers with orders, shipping, product details, and returns. Quality-based responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements
Proficiency in English (both written and verbal) At least 1 year of customer service experience Experience with tools like Gorgias, Zendesk, or Shopify is a plus Excellent problem-solving and communication skills Adaptable and solutions-oriented mindset Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent Minimum of 15 Mbps for both upload and download internet speed When applying, use application code:
CS Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us! Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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6
Customer Service Representative
Karachi, Sindh
UGA All Business Solutions LLP
Posted 7 days ago
Job Viewed
Job Description
UGA All Business Solutions LLP, Pakistan We are looking for a talented individual to join our team in the role of a Customer Support Executive who will focus on providing excellent responsive service for our customers. The ideal candidate will have excellent verbal and written communication skills. This position is responsible for providing customers outstanding live, via telephone or live chat. Customer service representative will have to primarily handle inbound calls, where customers would reach out to agents via phone calls or live chat to resolve their issues. Location: DHA Phase-7, Jami Commercial Interested candidates can send their resume at Job Specification
• 1-2 years of professional experience in a Customer Support • Multi-tasking, the experience of managing multiple customer queries. • Excellent verbal and written English communication skills. • Experience with standard business environments software, such as MS Word and MS Excel. • An aptitude for caring for Customers and must have the analytical ability to resolve customer issues • Experience providing support via phone and chat
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• 1-2 years of professional experience in a Customer Support • Multi-tasking, the experience of managing multiple customer queries. • Excellent verbal and written English communication skills. • Experience with standard business environments software, such as MS Word and MS Excel. • An aptitude for caring for Customers and must have the analytical ability to resolve customer issues • Experience providing support via phone and chat
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7
Customer Service Representative
Karachi, Sindh
Go Dialo Services
Posted 7 days ago
Job Viewed
Job Description
Male/Female for our DME campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products via phone calls, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. Benefits: No Sales Target Attendance Allowance Monthly Bonus Career Growth Opportunities Attractive Commission Structure Requirements: Age 18-25 Proficiency in English Good Communication Skills Matric to University Students Male and Female both are eligible Experienced/Fresher both can apply Job Description: Lead Generation Answer Clients' Questions Data Management Collaboration with team members Extra-Curricular Activities: Annual Dinner Annual Picnic Cricket, Counter Strike & more DME Experienced Candidates would be a plus point. Earn up to 40,000 in just 7 hours shift. Shift Timings: Evening 7:00 PM to 2:00 AM Ramadan Timings: 8:30 PM to 3:30 AM Job Specification
- Proficiency in English
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- Proficiency in English
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8
Customer Service Representative
Karachi, Sindh
Inprotel Solutions
Posted 7 days ago
Job Viewed
Job Description
Customer Service Representative Inprotel Solutions, Pakistan
The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing, and availability. Work with internal departments to meet customer's needs. Data entry in various platforms. Job Specification
Qualifications Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. O & A Level Students / Fresh graduates are encouraged to apply.
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The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing, and availability. Work with internal departments to meet customer's needs. Data entry in various platforms. Job Specification
Qualifications Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. O & A Level Students / Fresh graduates are encouraged to apply.
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