117 Customer Inquiries jobs in Karachi

Job Description:

Avialdo Solutions is seeking a Remote Customer Support & Sales Specialist with excellent verbal English skills to convert leads into customers.

• Sales and Customer Support experience is a plus.
• Training provided for 2 weeks.
• Working Hours: 7pm PKT to 4am PKT (Night Shift)

Responsibilities:

• Contact and engage potential leads through various communication channels.
• Effectively communicate the value proposition of our products/services to potential customers.
• Convert leads into sales by demonstrating product knowledge and addressing customer needs.
• Meet or exceed sales targets and goals.
• Collaborate with the team to improve sales strategies and techniques.

Qualifications:

• Sales or similar experience preferred.
• Exceptional verbal English communication skills.
• Strong negotiation abilities.
• Independent work capability.

Location: Remote

Availability: Can join as soon as possible

Job Type: Full-time

Pay: Rs70, Rs110,000.00 per month

Application Question(s):

• What is your Current Salary?
• What is your Expected Salary?

Education:

• Bachelor's (Required)

Experience:

• Customer Support: 1 year (Required)
• Sales: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Expected Start Date: 17/10/2025

Job Description:

Apex Fulfilment is seeking a Customer Support Representative to join our dedicated team. You will play a crucial role in ensuring our customers receive top-notch support for their logistics needs.

Key Responsibilities:

• Respond to customer queries through phone and chat.
• Call customers for confirmation of every new order.
• Address and resolve customer complaints effectively and efficiently.
• Maintain accurate records of all customer interactions.
• Prepare daily and weekly reports on customer service progress.
• Collaborate with team members to improve the overall customer experience.

Qualifications:

• Strong communication skills in English and Urdu.
• Previous experience in customer service is preferred.
• Excellent problem-solving skills and a friendly demeanor.
• Ability to thrive in a fast-paced environment.

• Join our team and help us provide exceptional support to our customers

• Timings: 11 AM – 8 PM

• Days: Monday–Saturday
• Location: Gulistan-e-Johar, Karachi (On-site)

Job Type: Full-time

Pay: Rs25,000.00 per month

Application Deadline: 15/10/2025

Eplanet Global is looking for a Customer Support Executive with a healthcare background, preferably from the aesthetic clinic/dermatology or cosmetic procedures sector. The ideal candidate will handle client queries, provide professional support, and ensure a smooth customer experience for patients and clients across the US.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats to assist patients/clients.
• Provide accurate information regarding treatments, appointments, and services.
• Coordinate with clinics/doctors for scheduling and confirmations.
• Address client concerns with professionalism and empathy.
• Maintain detailed records of interactions in CRM systems.
• Ensure patient confidentiality and compliance with HIPAA standards (if applicable).
• Support the sales/operations team in client engagement and follow-ups.

Requirements:

• Bachelor's degree (preferably in healthcare, life sciences, or related field).
• Prior experience in aesthetic clinics, dermatology centers, cosmetic surgery clinics, or healthcare support roles.
• Strong communication skills in English (verbal & written).
• Excellent interpersonal and problem-solving skills.
• Ability to work night shifts (US hours).
• Familiarity with medical/healthcare terminology will be a plus.

Job Type: Full-time

Pay: Rs60, Rs80,000.00 per month

Application Question(s):

• Do you have experience in aesthetic clinics, dermatology centers, cosmetic surgery clinics, or healthcare support roles?
• are you available in night shift
• rate your english skills on the scale of 1 to 10

Work Location: In person

Job Title: Customer Support & Order Processing Executive

Location: (Karachi / Onsite)

Job Type: Full-time

We are looking for a dedicated individual to manage customer support and order processing for our e-commerce business. You will be responsible for handling customer queries and ensuring smooth dispatch of orders.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat.

Resolve customer complaints in a professional and timely manner.

Process incoming orders and coordinate with the dispatch/logistics team.

Track shipments and update customers regarding their orders.

Maintain accurate records of orders, returns, and customer interactions.

Assist in improving the overall customer experience.

Requirements:

Previous experience in customer service or e-commerce support is preferred.

Strong communication skills (English & (local language, if needed)).

Ability to multitask and manage time effectively.

Basic computer skills (MS Office, Excel, and order management systems).

Problem-solving attitude with attention to detail.

What We Offer:

Competitive salary

Growth opportunities within the company

Supportive and collaborative team environment

Interested candidates can share their resume at:

Job Type: Full-time

Work Location: In person

1. Order Management & Confirmation

Call customers to confirm website orders and verify order details.

Accurately update customer confirmations in the system.

Ensure all confirmed orders are processed on time and ready for dispatch.

1. Shipment Handling & Pending Orders

Coordinate with the logistics team and courier partners to clear all pending shipments.

Track shipment statuses and ensure timely deliveries.

Follow up on delayed or stuck shipments to resolve issues proactively.

1. Customer Complaint Resolution

Handle customer inquiries and complaints via calls, emails, and social media.

Provide prompt, accurate, and empathetic responses to maintain customer satisfaction.

Escalate unresolved issues to the relevant departments and ensure timely follow-up.

1. Reporting & Coordination

Maintain daily logs of order confirmations, complaints, and resolved cases.

Prepare weekly summaries of pending shipments and complaint statuses.

Collaborate with the operations and warehouse teams to ensure smooth workflows.

Location : DHA phase 1, karachi

Salary: 40-45K

Job Type: Full-time

Work Location: In person

Location: Remote (Based on U.S. CST working hours)

Job Description:

Precision Global is seeking a full-time Virtual Assistant.

Key Responsibilities:

• Answer incoming customer calls and handle inquiries with professionalism.
• Manage customer emails (tracking, returns, product questions).
• Support order processing and sales coordination.
• Assist with social media engagement and basic marketing tasks.
• Use AI tools (e.g., ChatGPT) for drafting replies, product descriptions, and content.

Requirements:

• Minimum 1 year of experience handling international calls and clientele.
• Strong written and spoken English communication skills.
• Professional phone manner and ability to manage customers confidently.
• Reliable internet, computer, and backup setup for uninterrupted work.
• Familiarity with e-commerce tools (WooCommerce, ShipStation, Stripe, etc.) is a plus.

Schedule: Remote, 5 days per week, 8AM to 5PM (aligned with U.S. Central Time).

Job Type: Full-time

Pay: Up to Rs130,000.00 per month

Title: Customer Support Representative.

Job Description:

LINKITSOFT is looking for a highly skilled customer service representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range of customer inquiries, including calls, emails, and queries, with a focus on providing top-notch support and ensuring customer satisfaction.

Responsibilities:

• Comprehensive Product oriented training will be provided.
• Address customer inquiries, resolve issues, and provide assistance promptly and professionally through various communication channels (phone, email, chat).
• Collaborate with team members and other departments to address customer issues efficiently.
• Gather customer feedback and insights to improve our services and provide input to the development team.
• Identify and resolve customer concerns, including issues with orders, payments, or delivery.

REQUIRMENTS:

• Must have at least 1-year of experience as a CSR.
• Proficiency in English Speaking.
• Must be dependable and a team player.
• Excellent verbal and written communication skills.
• Market Competitive Salary.

Note:

Only shortlisted candidates will be contacted.

Avoid sharing irrelevant CVs.

Job Details:

Company: LINKITSOFT

Type: Full-Time Job / Contract Basis / Night-Shift

Location: Karachi, Sindh, Pakistan

Job Type: Full-time

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Title: Customer Service Representative.

Job Description:

LINKITSOFT is looking for a highly skilled customer Service representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range of customer inquiries, including calls, emails, and queries, with a focus on providing top-notch support and ensuring customer satisfaction.

Responsibilities:

• Comprehensive Product oriented training will be provided.
• Address customer inquiries, resolve issues, and provide assistance promptly and professionally through various communication channels (phone, email, chat).
• Handle inbound and outbound calls.
• Collaborate with team members and other departments to address customer issues efficiently.
• Gather customer feedback and insights to improve our services and provide input to the development team.
• Identify and resolve customer concerns, including issues with orders, payments, or delivery.

REQUIRMENTS:

• Must have at least 1-year of experience as a CSR.
• Must have proven experience with International Campaigns.
• Proficiency in English Speaking is a must.
• Must be dependable and a team player.
• Excellent verbal and written communication skills.
• Market Competitive Salary.

Note:

Only shortlisted candidates will be contacted.

Avoid sharing irrelevant CVs.

Job Details:

Company: LINKITSOFT

Type: Full-Time Job / Contract Basis / Night-Shift

Location: Gulshan Iqbal block 5, Karachi, Sindh, Pakistan

Job Type: Full-time

Pay: Rs60, Rs70,000.00 per month

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have Customer support experience?

Work Location: In person

Job description:

• Perform tasks to support the customer services department in the UK.
• Managing inbound and outbound calls.
• Following various communication scripts when speaking to a caller.
• Customer engagement through voice, chat and other corresponding platforms.
• Identifying customer needs, answering questions and providing solutions/alternatives.
• Keeping records of all conversations organized
• Improving performance and hit goals.
• Managing customer accounts
• Performing data entry tasks as necessary.

Skills Requirement

• International Call Center Background
• Communication Skills(Speaking English Frequently and Confidently, Good listening skills)
• Multitasking Ability
• Excellent command of computer and internet.
• Flexible, Adaptable, Creative, Energetic attitude.

Monday to Friday, Alternate Saturdays. 2:00pm - 11:00PM

Location : Bahadurabad , Karachi (ON-SITE)

Job Type: Full-time

Pay: Rs40, Rs45,000.00 per month

Work Location: In person