109 Customer Inquiries jobs in Karachi
Customer Support Service Representative
Posted 22 days ago
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Requirements: Previous customer service experience is preferred but not required. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Ability to work independently and as part of a team. Proficient in using computer systems and customer service software.
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Customer Support
Posted today
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Maintaining sales activities and regularly creating and updating listings on Amazon, eBay, Shopify, etc., including descriptions and images. Managing and creating the visual aspects of the website, including design and layout, HTML & CSS tasks, and ensuring the website works well on a variety of devices. Resolving customer issues swiftly. Familiarizing oneself with the business and developing a strong knowledge of the products on offer. Printing tickets for online orders. Stock control. Working in partnership with the warehouse team. Keeping track of returns and refunds. Ensuring stock levels are up to date across online marketplaces at all times. Liaising and forming relationships with courier companies.
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Customer Support Specialist
Posted 3 days ago
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Ever Green Traveling, Pakistan
Join us as a CUSTOMER SUPPORT EXECUTIVE
Job Description:
Manage Inbound Calls (No Sales - No Target).
Respond Promptly to customer inquiries.
Handle and resolve customer complaints.
Skills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.
A chance to earn a handsome salary, bonus, commission, and other benefits.
Location: Gulshan-e-Iqbal, Karachi
Drop your updated resumes now.
Job SpecificationSkills & Requirements:
* Fluent in written & spoken English is a must.
* Computer Skills.
* Bachelor / Intermediate.
Customer Support Specialist
Posted 3 days ago
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JD Customer Support Specialist (CSP):
Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers’ requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training program to ensure a solid understanding of the company’s concepts, products, practices, and procedures. Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player, and be motivated to achieve a rewarding career within the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.
Responsibilities:- Accurately enter customer sales orders, quotes, and returns
- Address basic technical support questions
- Receive inbound calls and respond to calls as appropriate
- Promptly resolve customer service issues to the customer’s satisfaction per company procedures and standards
- Create and maintain customer accounts in the database
- Perform administrative duties, reports, and special projects associated with Customer Support
Requirements:
- Associate’s Degree or 2 years work experience in Customer Support
- Impeccable Attention to Detail with Strong Organizational Skills
- Exceptional Communication Skills and Professional Presence
- Innovative Problem Solver, Results minded and Solution focused
- Effective Team Player with the ability to Work Independently
- Strong keyboarding skills
- Proficient in MS Office
Information Technology and Services - Karachi, Pakistan
#J-18808-LjbffrCustomer Support Executive
Posted 13 days ago
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Guidance Leads Private Limited, Pakistan
We are Hiring Fresh and Talented Candidates
Perks and Benefits
• You can earn up to 25k to 40k per month (Basic + Commission)
• Monthly certification and bonus for hardworking candidates
• Shift Timing: 7 PM to 2 AM
Job Requirements
• He/she must have basic English skills along with typing speed.
• Candidate needs to have a present mindset to lead online sales and marketing tasks.
• Applicant must have completed a minimum of Matriculation/O-levels.
Customer Support Executive
Posted today
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Responsibilities Manage large amounts of outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements and skills Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively
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Customer Support Specialist
Posted today
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Customer Support & Issue Resolution
Provide timely and accurate responses to customer inquiries and technical issues via email, chat, and phone. Troubleshoot and resolve technical problems related to MediaRadar’s suite of products. Ensure all support tickets are resolved in a timely manner, adhering to SLAs (Service Level Agreements). Serve as the point of contact between clients and internal teams (Customer Success, Product, Engineering) to escalate and resolve complex issues. Maintain clear and concise documentation of customer interactions and resolutions within the CRM (Salesforce.com). Process Improvement & Client Experience
Identify recurring customer issues and collaborate with cross-functional teams to address root causes. Document and update support processes to improve efficiency and customer satisfaction. Gather and report customer feedback to the Product and Engineering teams for continuous product improvement. Collaboration & Communication
Work closely with the North American Customer Success team to ensure a seamless client experience. Communicate effectively with clients, providing updates and solutions on technical issues and product queries. Participate in regular team meetings to stay aligned on ongoing client needs and support initiatives. Qualifications
Minimum 3 years of experience in a customer support role, with a strong understanding of relevant tools and technologies. Experience working in SaaS-based environments is strongly preferred. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication skills in English (both written and verbal) with the ability to explain technical information clearly. Experience with CRM tools such as Salesforce.com, Intercom, or similar platforms. Ability to work Eastern Standard Time (EST) hours to support North American clients. Strong organizational skills with a customer-first mindset.
Preferred Qualifications
Experience working with North American clients in a support or technical troubleshooting capacity. Familiarity with the advertising technology or SaaS-based products. Experience providing technical support for B2B clients and working in a fast-paced environment.
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Customer support job
Posted 1 day ago
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We are seeking a dedicated and detail-oriented Customer Support Representative and
Patient Scheduler (Female candidates are strongly encouraged to apply)
to join our healthcare support team. In this role, you will be responsible for assisting patients with appointment scheduling, verifying information, and providing excellent customer service. You will serve as the first point of contact for patients, ensuring they feel supported and guided throughout their healthcare journey. The ideal candidate will have strong communication skills, patience, and the ability to handle sensitive medical information with confidentiality and professionalism.
Key Responsibilities
Answer inbound calls, emails, and online requests from patients in a courteous and professional manner. Schedule, reschedule, and confirm patient appointments according to healthcare providers’ availability. Verify and update patient demographic and insurance information accurately. Provide information about services, procedures, and appointment policies.
Requirements
Strong English communication skills (both verbal and written). Basic computer proficiency (MS Office). Ability to multitask, prioritize, and manage time effectively.
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Customer Support Representatives
Posted 2 days ago
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Customer Support Representative
Posted 2 days ago
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Customer Support Representative Job Location:
Karachi Key Responsibilities:
Assist end customers over the phone to resolve common issues and help with resolving issues. Redirect end customers to their nearest service centre when necessary. Utilize a strong understanding of electronics and the inner workings of inverters to assist with troubleshooting and technical inquiries. Key Requirements:
Bachelor’s Degree in Electronics or Electrical Engineering. Technical background, preferably with an understanding of electronics and Solar Inverters. Background in the solar industry is a plus but not required. A market-competitive salary will be offered to the selected candidate and other benefits according to company policy.
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