1,076 Customer Inquiries jobs in Pakistan

Read this complete job description carefully before applying.

PlanLab Solutions is seeking long-term, highly motivated, and customer-oriented individuals to join our growing team as Customer Service Representatives.

In this role, you will be responsible for providing high-quality customer support to our international clients across multiple channels, including chat, email, and phone. Excellent English communication skills and problem-solving abilities are required, while prior experience with CRM tools (such as Zendesk, Gorgias, Intercom, Tidio, or similar) will be considered a strong advantage.

Location: Model Town Link Road, Lahore

Shift Timing: Afternoon (12:00/1:00 PM onwards – 9 hours)

Responsibilities:

• Handle email queries, live chat, and phone calls with international clients in fluent/native English.
• Deliver accurate product information, troubleshooting guidance, and technical support with a solution-oriented approach.
• Take ownership of customer issues by identifying root causes, providing effective solutions, and ensuring complete customer satisfaction.
• Maintain accurate and up-to-date customer records and documentation with strong attention to detail and accountability.
• Stay proactive in learning about product and industry updates to improve service quality continuously.
• Collaborate effectively within the team while demonstrating the ability to work independently, take responsibility, and self-manage tasks.

Requirements:

• Excellent written, verbal, and listening English communication skills.
• Strong customer service mindset with the ability to empathize with customers and solve their issues.
• Problem-solving skills with the ability to think quickly and handle challenges.
• Proficiency in computer operations, MS Office (Word, Excel), CRM software (such as Zendesk, Gorgias, Intercom, Tidio, or similar), and ticketing systems.
• Ability to multitask, prioritize workload, stay organized, and remain proactive and responsible for assigned tasks.
• Flexible to work shifts, including weekends and holidays.
• This role involves no sales, no targets, and no commission-based work.

Qualifications:

• Proficient in spoken, written, and listening English.
• Available for the afternoon shift (12:00/1:00 PM onwards – 9 hours).
• High school diploma (or equivalent) required; higher education is a plus.
• Prior experience in a call center or providing chat/email support is required and will be considered a strong advantage.
• Comfortable with computers, knowledgeable in software applications, and confident in general computer usage.

Why Join Us?

• Build a stable and rewarding long-term career with a growing team.
• Enhance your skills and gain continuous learning opportunities.
• Experience career growth in a supportive and collaborative environment.
• Be part of a workplace that values responsibility, learning, and professional development.

Interested candidates are encouraged to apply by submitting their resume and cover letter highlighting relevant skills and experience. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted for interviews. If you are confident in your abilities and meet the requirements above, we would love to hear from you—please apply today.

Job Type: Full-time

Pay: Rs35, Rs50,000.00 per month

Application Question(s):

• Are you fluent in spoken, written, and listening English? (Yes/No)
• What is your current Salary?
• What is your expected salary?
• How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).
• Are you comfortable with handling outbound and inbound calls?
• Can you write professional emails and handle live chat?
• Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards – 9 hours)

Work Location: In person

About the Role:

We are seeking a French-Speaking Customer Support Representative to provide exceptional service to international clients. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset to ensure seamless support across multiple channels.

Key Responsibilities:

• Manage customer inquiries in 
  French
   via email, chat, and phone.
• Provide accurate product/service information and troubleshoot issues.
• Collaborate with internal teams to resolve complex queries.
• Document all customer interactions accurately in CRM systems.
• Maintain service quality and ensure customer satisfaction.
• Adhere to support procedures and quality standards.

Requirements:

• Fluent in French (written & spoken)
  ; English proficiency preferred.
• Prior 
  customer service or support experience
   is a plus.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Familiarity with CRM or ticketing tools is preferred.
• Willingness to work in rotational shifts, including weekends if required.

What's Offered:

• Competitive salary
• International exposure with global clients.
• Collaborative and professional work environment.
• Career growth opportunities in a fast-growing industry.

Job Type: Full-time | Onsite (Monday to Saturday)

• Pick & Drop available for females
• Weekends Off

International Customer Support Representative (Night Shift)

Location: RJ Mall, Gulistan-e-Johar, Karachi

Shift: 7:00 PM – 4:00 AM (Monday to Friday)

Job Type: Full-Time | Onsite

About the Role:

We are hiring experienced and enthusiastic International Customer Support Representatives to join our growing team. The ideal candidate must have prior experience in international calling campaigns and be confident in handling global clients.

Responsibilities:

• Handle inbound calls professionally and efficiently.
• Provide accurate information and resolve customer inquiries.

Requirements:

• Experience: Minimum 1 year in any international calling campaign (Energy, Spectrum DME, ACA or similar preferred).
• English Fluency: Strong spoken English (8/10 or above).
• Availability: Full-time, night shift only.
• Strong communication and problem-solving skills.

Compensation:

Basic Salary: Rs. 45,000 – Rs. 65,000 (Based on experience)

Additional Benefits: Fixed salary, growth opportunities, and a supportive work environment.

How to Apply: Apply now via WhatsApp:

Join a professional and rewarding international campaign today

Job Type: Full-time

Pay: Rs48, Rs86,500.00 per month

Work Location: In person

Job description - Cold Calling:

Location: On-site

Shift Timing: 7:00 PM – 2:00 AM

Type: Full-time

Salary: Basic + Bonus + Travel Allowance

About the Role:

We are looking for energetic and confident female callers to join our team for US-based campaigns. The role involves customer support and calling in the fields of Design, Web Development, Customer Support, and Merchandising.

Both fresh candidates and experienced candidates are encouraged to apply. If you have good communication skills, a positive attitude, and the ability to engage with international clients, this opportunity is for you.

Key Responsibilities:

• Handle inbound and outbound calls for US-based clients
• Provide professional and friendly customer support
• Represent services related to design, web development, and merchandising
• Build rapport and maintain customer relationships
• Meet performance targets and ensure client satisfaction

What We Offer:

• Competitive Salary
• Attractive Bonus Structure
• Travel Allowance
• Growth opportunities in a professional environment

Requirements:

• Good communication skills in English
• Ability to work night shifts (7:00 PM – 3:00 AM)
• Positive and professional attitude
• Fresh or experienced – both are welcome

Apply Now

If you're ready to start your career with a dynamic team, send your CV at

Email:

WhatsApp:

Job Type: Full-time

Pay: Rs30, Rs55,000.00 per month

Work Location: In person

Location: Gulshan e Iqbal block 6, Onsite

Department: Sales

Reports To: Sales Teamlead Employment

Type: Full-time Timings: 07:00pm to 04:00am

Salary: 30,000 to 35,000 + 5,000 Conveyance Allowance + Commission

Job Description:

HQ-360 is looking for motivated and detail-oriented 
Appointment Scheduler
 to join our team, responsible for setting up client appointments over the phone and ensuring seamless communication between potential clients and our sales representatives. This is a remote position, requiring a proactive individual who excels in time management and can work effectively with data to maximize scheduling efficiency.

Responsibilities:

Contact potential clients by phone during designated business hours, following a company-provided script to set up initial appointments.

Strategically analyze data to prioritize and optimize scheduling, maximizing productivity and ensuring efficient follow-ups.

Coordinate appointments and facilitate smooth communication by scheduling calls or email follow-ups for the sales representatives.

Maintain accurate records of client interactions and scheduled appointments.

Requirements:

Strong communication skills, attention to detail, and the ability to work independently.

Please read the job description carefully before applying. We look forward to welcoming a driven professional to our team

Interested and relevant candidates may apply at: -

Hiring Customer Support Agent for a Canadian based Company in Karachi.

Job Type: Full-time, onsite

Timings: 6 pm to 2 am

Experience: 3 to 4 years

Location: PECHS

Key Responsibilites:

• Make outbound calls to international clients regarding overdue payments and pending invoices.
• Maintain polite, consistent, and effective communication with customers to ensure positive relationships.
• Keep detailed records of all calls, commitments, and recovery outcomes.
• Follow up regularly with customers who have made partial payments or promised payments.
• Coordinate with the accounts and billing team to verify payment receipts and reconcile balances.
• Generate daily and weekly call and recovery status reports.

The ideal candidate should possess excellent English communication skills.

Interested candidates may apply.

Job Type: Full-time

Application Question(s):

• Are you comfortable working onsite from 6 pm to 2 am ?

Experience:

• customer support: 3 years (Preferred)
• accounts receivable: 1 year (Preferred)

Language:

• English fluently (Preferred)

Work Location: In person

Job Description:

Avialdo Solutions is seeking a Remote Customer Support & Sales Specialist with excellent verbal English skills to convert leads into customers.

• Sales and Customer Support experience is a plus.
• Training provided for 2 weeks.
• Working Hours: 7pm PKT to 4am PKT (Night Shift)

Responsibilities:

• Contact and engage potential leads through various communication channels.
• Effectively communicate the value proposition of our products/services to potential customers.
• Convert leads into sales by demonstrating product knowledge and addressing customer needs.
• Meet or exceed sales targets and goals.
• Collaborate with the team to improve sales strategies and techniques.

Qualifications:

• Sales or similar experience preferred.
• Exceptional verbal English communication skills.
• Strong negotiation abilities.
• Independent work capability.

Location: Remote

Availability: Can join as soon as possible

Job Type: Full-time

Pay: Rs70, Rs110,000.00 per month

Application Question(s):

• What is your Current Salary?
• What is your Expected Salary?

Education:

• Bachelor's (Required)

Experience:

• Customer Support: 1 year (Required)
• Sales: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Expected Start Date: 17/10/2025

Educational Toys Pakistan is one of the country's leading online stores for learning and developmental toys. We're passionate about helping parents and teachers find the right educational products that inspire curiosity and creativity in children.

We're looking for a Customer Support & Operations Executive to join our growing team. The ideal candidate will handle customer inquiries, coordinate orders and deliveries, and support daily e-commerce operations with accuracy and care.

Key Responsibilities:

• Respond promptly to customer queries via WhatsApp, phone, email, and social media.
• Manage order processing from website and marketplaces (Daraz, Shopify, etc.).
• Coordinate with the warehouse and courier partners for smooth dispatch and delivery.
• Handle customer complaints and returns in a professional and timely manner.
• Maintain accurate order and customer records.
• Assist in product uploads, stock management, and other back-end e-commerce tasks.
• Support management in day-to-day operations and reporting.

Requirements:

• Intermediate/ Bachelor's degree
• 1–2 years of experience in e-commerce, customer service, or operations (fresh graduates may also apply).
• Strong communication skills in English and Urdu (written & verbal).
• Proficient in MS Excel, Google Sheets, and social media platforms.
• Organized, responsible, and able to multitask in a fast-paced environment.
• Positive attitude and willingness to learn.

Perks & Benefits:

• Competitive salary based on experience.
• Friendly and collaborative work environment.
• Opportunities for learning and career growth in e-commerce.

To Apply:

Send your CV with the subject line "Customer Support & Operations – Clifton" to

Job Types: Full-time, Fresher

Pay: Rs30, Rs35,000.00 per month

Work Location: In person

Customer Sales Representative – US Campaigns (Onsite, Night Shift)

Location: Saddar, Rawalpindi | Night Shift (7 PM – 4 AM)

Company Overview

We are a fast-growing call center specializing in
US Healthcare Campaigns
. Our focus is on delivering exceptional customer support and sales solutions for
Medicare, Final Expense, and Obama Care
campaigns. We are looking for motivated and confident individuals to join our team and grow their careers with us.

Position: Customer Sales Representative

This is an
onsite, office-based role
where you will be responsible for handling outbound calls, assisting US-based clients, and providing the best customer experience.

What We Offer:

Competitive Salary:
40,000 – 50,000 PKR

Performance Bonuses:
Daily & Weekly

Gym Allowance

Medical Allowance

Paid Leaves

Career Growth & Learning Opportunities

Responsibilities:

• Engage with US customers for Medicare, Final Expense, and Obama Care campaigns.
• Meet daily/weekly sales targets and KPIs.
• Provide excellent customer service and maintain professionalism.
• Work collaboratively with the team to achieve company goals.

Requirements:

Freshers & Experienced candidates are welcome to apply.

Strong communication skills in English.

Ability to work night shifts (7 PM – 4 AM).

Positive attitude and willingness to learn.

Job Type:
Onsite (Office-based)