8 Crm Systems jobs in Karachi
Customer Relationship Management Specialist
Karachi, Sindh
Royal Wrist
Posted 1 day ago
Job Viewed
Job Description
Customer Relationship Management Specialist
Direct message the job poster from Royal Wrist Royal Wrist is committed to offering premium fashion on a budget. The company provides luxury timepieces sourced from international origins, ensuring that every wrist can reflect royalty and regality. With a focus on genuine and authentic products, Royal Wrist is the leading seller of authentic watches in Pakistan, known for its customer‑centric approach. The company offers easy exchange and return policies and a 1‑year seller warranty. Role Description
This is a full‑time, on‑site role located in Karachi for a Customer Relationship Management Specialist. The specialist will be responsible for managing customer interactions, maintaining the CRM system, analyzing customer data, and developing strategies to improve customer relationships. Daily tasks include overseeing customer service operations, supporting the sales team, and managing customer accounts to ensure satisfaction and retention. Qualifications
Strong Analytical Skills and Project Management experience Excellent Communication and Sales skills Proficiency in Customer Relationship Management (CRM) systems Experience in developing and implementing customer‑centric strategies Ability to work collaboratively in an on‑site team environment Relevant educational background in Business, Marketing, or a related field Seniority level
Entry level Employment type
Full‑time Industries
Retail Apparel and Fashion Referrals increase your chances of interviewing at Royal Wrist by 2x
#J-18808-Ljbffr
Direct message the job poster from Royal Wrist Royal Wrist is committed to offering premium fashion on a budget. The company provides luxury timepieces sourced from international origins, ensuring that every wrist can reflect royalty and regality. With a focus on genuine and authentic products, Royal Wrist is the leading seller of authentic watches in Pakistan, known for its customer‑centric approach. The company offers easy exchange and return policies and a 1‑year seller warranty. Role Description
This is a full‑time, on‑site role located in Karachi for a Customer Relationship Management Specialist. The specialist will be responsible for managing customer interactions, maintaining the CRM system, analyzing customer data, and developing strategies to improve customer relationships. Daily tasks include overseeing customer service operations, supporting the sales team, and managing customer accounts to ensure satisfaction and retention. Qualifications
Strong Analytical Skills and Project Management experience Excellent Communication and Sales skills Proficiency in Customer Relationship Management (CRM) systems Experience in developing and implementing customer‑centric strategies Ability to work collaboratively in an on‑site team environment Relevant educational background in Business, Marketing, or a related field Seniority level
Entry level Employment type
Full‑time Industries
Retail Apparel and Fashion Referrals increase your chances of interviewing at Royal Wrist by 2x
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Customer Relationship Officer
Karachi, Sindh
Halan Microfinance Bank
Posted today
Job Viewed
Job Description
Loan Officer
Intermediate along with 1-2 years of Microfinance experience.
Responsibilities:
- To introduce Halan Microfinance Bank products and services to target population.
- To follow-up the prospects by regular contact with the identified potential clients.
- To propose new products and services to his current clients.
- To identify clients' needs and propose new products/services to the management.
- To ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
- To assist the clients in loan application.
- To conduct loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
- To present the loan request at the loan committee.
- To monitor the loan portfolio and to ensure timely repayment.
- To run a full cash flow assessment on the potential clients.
- To carefully select the client on the basis of repayment capacity.
- To size the loan according to the clients ability as per the policy guidance.
- Relationship building and monthly follow up with clients over a period of 12-24 months.
Job Type: Full-time
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
1
Customer Relationship Manager
Karachi, Sindh
ELN - Limited
Posted 25 days ago
Job Viewed
Job Description
Will take a proactive, confident and friendly approach to all aspects of Customer Services and Relationship Management. This may overlap with some Marketing, Business Development and Operational responsibilities. Job Specification
MAIN DUTIES: Handle incoming live website chat (existing and new customers) Handle all incoming phone calls and emails (customers, clients etc) Manage queries, course listings and bookings on third party websites (Emagister) Identify, contact and generate leads for corporate clients and potential customers via social media (likes / followers / targeted search / google search / professional memberships) Manage tickets on Freshdesk – keep track of potential leads, chase (emails & calls) Coordinate with ELN Pakistan’s admin and office operations within agreed timescales. Monitor and work towards relevant KPI’s (customer service, marketing – UK and PK). ELN is a UK based centre providing Pearson (BTEC) and Laser Learning Accredited Teacher Training, Quality Assurance Training and Leadership and Management Training at all levels. We will soon expand our portfolio of online UK approved training.
#J-18808-Ljbffr
MAIN DUTIES: Handle incoming live website chat (existing and new customers) Handle all incoming phone calls and emails (customers, clients etc) Manage queries, course listings and bookings on third party websites (Emagister) Identify, contact and generate leads for corporate clients and potential customers via social media (likes / followers / targeted search / google search / professional memberships) Manage tickets on Freshdesk – keep track of potential leads, chase (emails & calls) Coordinate with ELN Pakistan’s admin and office operations within agreed timescales. Monitor and work towards relevant KPI’s (customer service, marketing – UK and PK). ELN is a UK based centre providing Pearson (BTEC) and Laser Learning Accredited Teacher Training, Quality Assurance Training and Leadership and Management Training at all levels. We will soon expand our portfolio of online UK approved training.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Customer Relationship Officers
Karachi, Sindh
Deewan-e-Khas Trading
Posted 26 days ago
Job Viewed
Job Description
Job Description: Customer Relationship Officer
Deewan-e-Khas Trading, a leading integrated financial services group, is seeking fresh graduates to join our team as Customer Relationship Officers. As a Customer Relationship Officer, you will play a crucial role in building and maintaining relationships with our clients.
Responsibilities: - Build and maintain strong relationships with clients, providing exceptional customer service at all times - Act as the main point of contact for clients, addressing their queries and concerns in a timely manner - Identify opportunities to upsell and cross-sell our financial products and services - Assist clients in opening new accounts and provide guidance on utilization of our services - Stay up-to-date with industry trends and provide clients with relevant information and updates - Collaborate with other departments to ensure seamless client experience
Job Specification
- Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work independently and in a team - Detail-oriented and organized - Ability to handle and resolve customer complaints
#J-18808-Ljbffr
Deewan-e-Khas Trading, a leading integrated financial services group, is seeking fresh graduates to join our team as Customer Relationship Officers. As a Customer Relationship Officer, you will play a crucial role in building and maintaining relationships with our clients.
Responsibilities: - Build and maintain strong relationships with clients, providing exceptional customer service at all times - Act as the main point of contact for clients, addressing their queries and concerns in a timely manner - Identify opportunities to upsell and cross-sell our financial products and services - Assist clients in opening new accounts and provide guidance on utilization of our services - Stay up-to-date with industry trends and provide clients with relevant information and updates - Collaborate with other departments to ensure seamless client experience
Job Specification
- Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work independently and in a team - Detail-oriented and organized - Ability to handle and resolve customer complaints
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Customer Relationship Specialist - Remote
Karachi, Sindh
Ytviews
Posted 7 days ago
Job Viewed
Job Description
Customer Relationship Specialist - Remote
Job Type:
Full-time Responsibilities: Talking to customers for orders Taking orders from customers Negotiate with customers Updating status to the customers Taking follow up with the team for execution of the order Qualifications: Good communication skills in Spoken English Strong negotiation and influencing skills Self-motivation A level of creativity when it comes to thinking of new sales opportunities Experience in Business development: 1 year (Preferred) Experience in Lead generation: 1 year (Preferred) Experience in Sales: 1 year (Preferred) Total work experience: 3 years (Preferred) Additional Skills: The ability to communicate confidently – both through speaking and writing – with colleagues and clients from all levels of an organisation Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities Giving presentations to clients about products or services Acting as a point of contact for complaints and escalating issues as appropriate Ensuring that the terms of a contract are adhered to by both your employer and clients Understanding and helping to meet the targets and aims of the client Location:
Consumer Services - Dubai, United Arab Emirates Schedule:
Internet reimbursement
#J-18808-Ljbffr
Job Type:
Full-time Responsibilities: Talking to customers for orders Taking orders from customers Negotiate with customers Updating status to the customers Taking follow up with the team for execution of the order Qualifications: Good communication skills in Spoken English Strong negotiation and influencing skills Self-motivation A level of creativity when it comes to thinking of new sales opportunities Experience in Business development: 1 year (Preferred) Experience in Lead generation: 1 year (Preferred) Experience in Sales: 1 year (Preferred) Total work experience: 3 years (Preferred) Additional Skills: The ability to communicate confidently – both through speaking and writing – with colleagues and clients from all levels of an organisation Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities Giving presentations to clients about products or services Acting as a point of contact for complaints and escalating issues as appropriate Ensuring that the terms of a contract are adhered to by both your employer and clients Understanding and helping to meet the targets and aims of the client Location:
Consumer Services - Dubai, United Arab Emirates Schedule:
Internet reimbursement
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Social Media Customer Relationship Specialist (CRS) - REMOTE
Karachi, Sindh
Adiova
Posted 20 days ago
Job Viewed
Job Description
Social Media Customer Relationship Specialist (CRS) - REMOTE
Responsibilities
General Purpose: Responsible for customer assistance and marketing support service to customers on Automotive Forums, Twitter, and Facebook pages as well as other social platforms Monitor Social Media platforms including Facebook, Twitter, automotive enthusiast forums as well as others, and identify opportunities to engage with customers and deliver superior customer support and brand engagement Manage existing caseload, complete follow-up tasks, and achieve operational metrics Adhere to standard work processes and contribute to efficiencies and improvements when possible Proactively identify sales leads and educate in-market customers on product functionality and services Respond to customer enthusiasm posts in order to increase conversation, page participation and build a closer connection with customers Effectively and accurately document customer interaction Provide proactive support to consumers requesting assistance with dealer, vehicle locates and product concerns / inquiries Participate in any required training/industry-specific certifications to maintain the technical knowledge and skills necessary to perform the job at or above the standard required Provide exceptional service to all internal and external customers Adhere and contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach Utilize correct tools to efficiently manage concurrent activities Job Specification
1+ years’ experience in customer service related profession 1 + years’ of social platform experience Computer navigation and typing proficiency Strong reading comprehension and written communication skills Bachelor’s Degree (successful candidates have a four-year degree in English, marketing, business, journalism, communications or similar concentration)
#J-18808-Ljbffr
Responsibilities
General Purpose: Responsible for customer assistance and marketing support service to customers on Automotive Forums, Twitter, and Facebook pages as well as other social platforms Monitor Social Media platforms including Facebook, Twitter, automotive enthusiast forums as well as others, and identify opportunities to engage with customers and deliver superior customer support and brand engagement Manage existing caseload, complete follow-up tasks, and achieve operational metrics Adhere to standard work processes and contribute to efficiencies and improvements when possible Proactively identify sales leads and educate in-market customers on product functionality and services Respond to customer enthusiasm posts in order to increase conversation, page participation and build a closer connection with customers Effectively and accurately document customer interaction Provide proactive support to consumers requesting assistance with dealer, vehicle locates and product concerns / inquiries Participate in any required training/industry-specific certifications to maintain the technical knowledge and skills necessary to perform the job at or above the standard required Provide exceptional service to all internal and external customers Adhere and contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach Utilize correct tools to efficiently manage concurrent activities Job Specification
1+ years’ experience in customer service related profession 1 + years’ of social platform experience Computer navigation and typing proficiency Strong reading comprehension and written communication skills Bachelor’s Degree (successful candidates have a four-year degree in English, marketing, business, journalism, communications or similar concentration)
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Senior Software Engineer - Dynamics 365 CRM / CE Technical
Karachi, Sindh
VeriPark
Posted 1 day ago
Job Viewed
Job Description
Senior Software Engineer - Dynamics 365 CRM / CE Technical We are looking for a Software Developer experienced in Microsoft Dynamics 365 CRM / Customer Engagement (CE) to design and develop cloud-based business solutions using Dynamics 365 and Power Platform. Join our rapidly growing team across regions and collaborate with global teams to implement custom applications using Canvas and Model-Driven apps, along with out-of-the-box CRM functionality for business needs such as case management and task management. Banking experience is preferred.
What You Will Be Doing
Gather and analyze client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform.
Brainstorm and curate approaches to requirements as needed.
Understand CRM out-of-the-box components and determine where extensions (code) are necessary.
Estimate efforts for multiple approaches and communicate the pros and cons for the implementations.
Develop and customize CRM components such as entities, forms, workflows, plugins, reports, and dashboards.
Implement integrations with external systems.
Contribute to development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET.
Debug and troubleshoot CRM issues and ensure high system availability and performance.
Collaborate with project managers, business analysts, testing teams, and other stakeholders to deliver on time and within budget.
Raise timely concerns that may affect delivery timelines.
Provide technical guidance and mentorship to junior developers and team members.
What We Are Looking For
5+ years of relevant working experience
Bachelor’s Degree in Computer Science or related field
Understanding of Microsoft Dynamics 365 modules (Sales, Customer Service, Marketing) and their out-of-the-box capabilities
Ability to communicate statuses and concerns clearly up and down the team hierarchy
Ability to build D365 CE entities, forms, workflows, dashboards, and reports
Ability to build and release solutions
Ability to write technical documentation in a clear and understandable way
Banking experience is preferable
Optionally develop Web resources, PowerApps, and Power BI reports
What We Are Offering
Remote Freedom, Your Way:
Design your ideal workspace and achieve work-life balance.
Performance-Linked Bonus:
Bonus as a recognition of dedication.
Benefits:
Remote work support, health insurance, care program, and online psychological support.
Birthday Leave:
Take the day off on your birthday.
Global Impact, Cutting-Edge Tech:
Work on global projects with top-tier clients and cutting-edge technologies.
Professional Growth:
VeriPark Academy, webinars, and in-house training.
Diversity & Community:
A diverse, inclusive environment.
Together Culture:
Remote-friendly with occasional in-person or online team events.
About VeriPark We are a global technology company with over two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries and 900+ colleagues serving customers in more than 30 countries, VeriPark is positioned to make a global impact.
Website: level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at VeriPark.
#J-18808-Ljbffr
What You Will Be Doing
Gather and analyze client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform.
Brainstorm and curate approaches to requirements as needed.
Understand CRM out-of-the-box components and determine where extensions (code) are necessary.
Estimate efforts for multiple approaches and communicate the pros and cons for the implementations.
Develop and customize CRM components such as entities, forms, workflows, plugins, reports, and dashboards.
Implement integrations with external systems.
Contribute to development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET.
Debug and troubleshoot CRM issues and ensure high system availability and performance.
Collaborate with project managers, business analysts, testing teams, and other stakeholders to deliver on time and within budget.
Raise timely concerns that may affect delivery timelines.
Provide technical guidance and mentorship to junior developers and team members.
What We Are Looking For
5+ years of relevant working experience
Bachelor’s Degree in Computer Science or related field
Understanding of Microsoft Dynamics 365 modules (Sales, Customer Service, Marketing) and their out-of-the-box capabilities
Ability to communicate statuses and concerns clearly up and down the team hierarchy
Ability to build D365 CE entities, forms, workflows, dashboards, and reports
Ability to build and release solutions
Ability to write technical documentation in a clear and understandable way
Banking experience is preferable
Optionally develop Web resources, PowerApps, and Power BI reports
What We Are Offering
Remote Freedom, Your Way:
Design your ideal workspace and achieve work-life balance.
Performance-Linked Bonus:
Bonus as a recognition of dedication.
Benefits:
Remote work support, health insurance, care program, and online psychological support.
Birthday Leave:
Take the day off on your birthday.
Global Impact, Cutting-Edge Tech:
Work on global projects with top-tier clients and cutting-edge technologies.
Professional Growth:
VeriPark Academy, webinars, and in-house training.
Diversity & Community:
A diverse, inclusive environment.
Together Culture:
Remote-friendly with occasional in-person or online team events.
About VeriPark We are a global technology company with over two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries and 900+ colleagues serving customers in more than 30 countries, VeriPark is positioned to make a global impact.
Website: level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at VeriPark.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Crm systems Jobs in Karachi !
6
Senior Software Engineer - Dynamics 365 CRM / CE Technical
Karachi, Sindh
VeriPark
Posted 1 day ago
Job Viewed
Job Description
Senior Software Engineer - Dynamics 365 CRM / CE Technical We are looking for a Software Developer experienced in Microsoft Dynamics 365 CRM / Customer Engagement (CE) to design and develop cloud-based business solutions using Dynamics 365 and Power Platform. Join our rapidly growing team across regions and collaborate with global teams to implement custom applications using Canvas and Model-Driven apps, along with out-of-the-box CRM functionality for business needs such as case management and task management. Banking experience is preferred.
What You Will Be Doing
Gather and analyze client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform.
Brainstorm and curate approaches to requirements as needed.
Understand CRM out-of-the-box components and determine where extensions (code) are necessary.
Estimate efforts for multiple approaches and communicate the pros and cons for the implementations.
Develop and customize CRM components such as entities, forms, workflows, plugins, reports, and dashboards.
Implement integrations with external systems.
Contribute to development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET.
Debug and troubleshoot CRM issues and ensure high system availability and performance.
Collaborate with project managers, business analysts, testing teams, and other stakeholders to deliver on time and within budget.
Raise timely concerns that may affect delivery timelines.
Provide technical guidance and mentorship to junior developers and team members.
What We Are Looking For
5+ years of relevant working experience
Bachelor’s Degree in Computer Science or related field
Understanding of Microsoft Dynamics 365 modules (Sales, Customer Service, Marketing) and their out-of-the-box capabilities
Ability to communicate statuses and concerns clearly up and down the team hierarchy
Ability to build D365 CE entities, forms, workflows, dashboards, and reports
Ability to build and release solutions
Ability to write technical documentation in a clear and understandable way
Banking experience is preferable
Optionally develop Web resources, PowerApps, and Power BI reports
What We Are Offering
Remote Freedom, Your Way:
Design your ideal workspace and achieve work-life balance.
Performance-Linked Bonus:
Bonus as a recognition of dedication.
Benefits:
Remote work support, health insurance, care program, and online psychological support.
Birthday Leave:
Take the day off on your birthday.
Global Impact, Cutting-Edge Tech:
Work on global projects with top-tier clients and cutting-edge technologies.
Professional Growth:
VeriPark Academy, webinars, and in-house training.
Diversity & Community:
A diverse, inclusive environment.
Together Culture:
Remote-friendly with occasional in-person or online team events.
About VeriPark We are a global technology company with over two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries and 900+ colleagues serving customers in more than 30 countries, VeriPark is positioned to make a global impact.
Website: level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at VeriPark.
#J-18808-Ljbffr
What You Will Be Doing
Gather and analyze client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform.
Brainstorm and curate approaches to requirements as needed.
Understand CRM out-of-the-box components and determine where extensions (code) are necessary.
Estimate efforts for multiple approaches and communicate the pros and cons for the implementations.
Develop and customize CRM components such as entities, forms, workflows, plugins, reports, and dashboards.
Implement integrations with external systems.
Contribute to development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET.
Debug and troubleshoot CRM issues and ensure high system availability and performance.
Collaborate with project managers, business analysts, testing teams, and other stakeholders to deliver on time and within budget.
Raise timely concerns that may affect delivery timelines.
Provide technical guidance and mentorship to junior developers and team members.
What We Are Looking For
5+ years of relevant working experience
Bachelor’s Degree in Computer Science or related field
Understanding of Microsoft Dynamics 365 modules (Sales, Customer Service, Marketing) and their out-of-the-box capabilities
Ability to communicate statuses and concerns clearly up and down the team hierarchy
Ability to build D365 CE entities, forms, workflows, dashboards, and reports
Ability to build and release solutions
Ability to write technical documentation in a clear and understandable way
Banking experience is preferable
Optionally develop Web resources, PowerApps, and Power BI reports
What We Are Offering
Remote Freedom, Your Way:
Design your ideal workspace and achieve work-life balance.
Performance-Linked Bonus:
Bonus as a recognition of dedication.
Benefits:
Remote work support, health insurance, care program, and online psychological support.
Birthday Leave:
Take the day off on your birthday.
Global Impact, Cutting-Edge Tech:
Work on global projects with top-tier clients and cutting-edge technologies.
Professional Growth:
VeriPark Academy, webinars, and in-house training.
Diversity & Community:
A diverse, inclusive environment.
Together Culture:
Remote-friendly with occasional in-person or online team events.
About VeriPark We are a global technology company with over two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries and 900+ colleagues serving customers in more than 30 countries, VeriPark is positioned to make a global impact.
Website: level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at VeriPark.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7