37 Crm Systems jobs in Pakistan

Job description

Client Relations Specialist responsibilities include:

· Building long-term relationships with key clients.

· Addressing customer concerns and complaints.

Job brief

We are looking for a Client Relations Specialist to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we'd like to meet you.

Your goal will be to help us safeguard our revenue and retain our customers.

Responsibilities

· Build relationships with key employees among customers

· Create plans to address clients' business needs

· Schedule regular meetings with customers to ensure they are satisfied

· Act as point of contact for complaints and escalate issues as appropriate

· Collaborate with internal teams to address customers' needs

Requirements and skills

· Proven experience as a Customer Service Representative or Client Relations

· Proven track record of meeting and exceeding targets

· Background in customer service; industry knowledge is a plus

· Experience tracking relevant KPIs (e.g. customer satisfaction)

· Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)

· A customer-oriented attitude

· Excellent communication

· Problem-solving aptitude

· Ability to work well with a team

Compensation & Benefits:

• Competitive base salary and yearly increments.
• Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing
• Salary Revision after Probation
• Fuel Allowance
• 2 off days in a week

Company Description

Royal Wrist is committed to offering premium fashion on a budget. The company provides luxury timepieces sourced from international origins, ensuring that every wrist can reflect royalty and regality. With a focus on genuine and authentic products, Royal Wrist is the leading seller of authentic watches in Pakistan, known for its customer-centric approach. The company offers easy exchange and return policies and a 1-year seller warranty.

Role Description

This is a full-time, on-site role located in Karāchi for a Customer Relationship Management Specialist. The specialist will be responsible for managing customer interactions, maintaining the CRM system, analyzing customer data, and developing strategies to improve customer relationships. Daily tasks include overseeing customer service operations, supporting the sales team, and managing customer accounts to ensure satisfaction and retention.

Qualifications

• Strong Analytical Skills and Project Management experience
• Excellent Communication and Sales skills
• Proficiency in Customer Relationship Management (CRM) systems
• Experience in developing and implementing customer-centric strategies
• Ability to work collaboratively in an on-site team environment
• Relevant educational background in Business, Marketing, or a related field

Company Description:

Nexus Overseas Consultants Ltd., based in
Lahore -

DHA PHASE 5
, Pakistan, is dedicated to guiding students on their journey to study abroad. Nexus provides comprehensive consultancy services tailored to meet individual needs and aspirations, believing that education is the foundation for a successful future.

Role Description:

This is a full-time on-site role for a CRM Officer at Nexus Overseas Consultants Ltd. The CRM officer will be responsible for:

• Handling student enquiries and follow ups.
• Assist Students in preparing documents & interview preparation.
• Manage University applications.

Position:
CRM Lead

Location:
Karachi

We are looking for a Customer Relationship Management to join our marketing team. This role is central to designing and executing data-driven strategies that enhance customer engagement, improve retention, and strengthen brand loyalty. If you are passionate about creating impactful campaigns through CRM platforms and driving measurable business results, we'd love to hear from you

Key Responsibilities:

• Collaborate with cross-functional stakeholders to plan and manage the CRM calendar.
• Develop and implement CRM strategies to drive customer acquisition, retention, repeat orders, and loyalty.
• Segment customer database and design targeted marketing campaigns based on customer behavior and lifecycle stages.
• Partner with the in-house creative/content team to develop campaign content, adaptions, and copies.
• Monitor and analyze CRM performance metrics to understand consumer behavior, track campaign success, and uncover insights for continuous improvement.
• Ensure timely execution of campaigns, offers, and customer communication through the CRM platform.

Qualifications:

• 2+ years of proven experience
   working with CRM platforms.
• Strong analytical mindset with the ability to interpret data and derive actionable insights.
• Excellent communication and collaboration skills.
• Bachelor's degree in 
  Marketing, Business Administration, Data Analytics, or a related field
  .

Key Responsibilities:

Inbound and Outbound calls to customers

Develop and Execute CRM campaigns

Reporting - different analytics parameters

Manage operational work on given time by Manager

Job Requirements

Experience with CRM platforms -Proficient in English & Urdu along with Punjabi or Pashto languages

1–2 years in a similar role

MS Office (Basic Level)

At least 01 year of job knowledge of customer handling calls and relevant skills

Job Title: Sales & CRM Specialist – Construction Services (Hybrid )

We're looking for a motivated Sales & CRM Specialist to assist in converting leads (MQL → SQL) into deals and retaining clients in the U.S. construction sector. You'll manage CRM records, support deal closing, and help maintain strong client relationships.

Requirements:

* 2–3 years experience in sales support/CRM (construction/B2B preferred)

* Familiarity with CRM tools (Salesforce, HubSpot, Zoho, etc.)

* Strong follow-up, communication, and organizational skills

Why Join Us
: Hybrid work (remote + office), competitive pay, exposure to U.S. clients, and growth opportunities.

Apply at : ()

Company Description

TransLinguist revolutionizes multilingual communication using an AI cloud-based web-conferencing platform. We are an ambitious, tech-driven platform for remote and hybrid events, driven by a commitment to service delivery excellence. We deliver exceptional live multilingual communication experiences, whether onsite, hybrid, or remote, to our global clients. Our dynamic and entrepreneurial team values integrity and exceptional service, seeking to be global leaders in multilingual communications.

Role Description

This role is for a Vendor Relation Analyst, located on-site in Islāmābād, Pakistan. The Vendor Relation Analyst will be responsible for managing relationships with vendors, providing analytical support, maintaining communication with stakeholders, and overseeing financial aspects related to vendor engagements. Day-to-day tasks include vendor performance analysis, relationship building, data review, and ensuring compliance with financial agreements.

Qualifications

Analyst Relations and Relationship Building skills

Strong Analytical Skills and Finance knowledge

Excellent Communication skills

Proficiency in data analysis and vendor management

Ability to work independently and collaboratively in a dynamic environment

Experience in the tech or multilingual communication industry is a plus

Bachelor's degree in Business, Finance, Communications, or a related field

Company Description

TransLinguist revolutionizes multilingual communication with an AI cloud-based web-conferencing platform, eliminating the need for proprietary hardware. We are a tech-driven platform for remote and hybrid events, committed to service delivery excellence. Our goal is to deliver the best live multilingual communication experience to our clients globally, whether onsite, hybrid, or remote. With expertise in multilingual communications, we value exceptional service, integrity, and building long-term relationships with our clients. We strive to be global leaders and believe in creating an outstanding work environment for our team.

Role Description

This is a full-time on-site role for a Vendor Relationship Management Intern located in Islamabad, Pakistan. The Vendor Relationship Management Intern will assist in managing vendor relationships, coordinating with vendors, negotiating contracts, and ensuring timely delivery of services. Additional responsibilities include conducting vendor assessments, maintaining vendor databases, and supporting vendor performance management. The intern will contribute to continuous improvement initiatives and collaborate with various teams to ensure effective vendor management.

Qualifications

• Strong communication and interpersonal skills
• Contract negotiation and vendor coordination experience
• Proficiency in database management and vendor assessment
• Problem-solving abilities and attention to detail
• Ability to work independently and in a team environment
• Knowledge of multilingual communication technologies is a plus
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field

We are looking for people willing to work in Core PHP and other web technologies and also have an interest in developing CRM systems like Salesforce, Copper CRM, Podio, and Zoho CRMs.

Responsibilities:

• Basic knowledge and understanding of programming constructs and techniques to write application code.
• Apply analytical, technical, and programmatic skills to resolve application-related issues.
• Core responsibilities include coding, testing, and providing maintenance support to existing CRM systems.
• API integrations using core PHP and other required programming languages.
• Perform data migration from external systems into CRM.
• Contribute to all phases of the development life cycle.

Qualifications / Skills:

• BS/MS degree in computer science, engineering, or a related subject.
• Reliable, trustworthy, and willing to work in day & evening shifts (whenever required).
• Must have a positive attitude towards work and possess good team dynamics.
• Fresh candidates are also encouraged to apply

Benefits and Incentives:

• At least two bonuses per year (Eid Bonus)
• Performance-Based Bonuses
• Monthly Regularity Allowance
• Monthly Inflation Allowance
• Maternity/Paternity Allowance
• Maternity Leaves
• Wedding Allowance
• Annual Leaves Encashment
• Double salary on Gazetted Holidays
• Special Allowance for Emergency
• 12 Casual Leaves
• 10 Medical Leaves
• 10 Annual Leaves
• Dedicated Training
• Birthday celebrations
• Advance Salary on Need Basis
• Gaming Facility
• Growing & Dynamic Team
• Office Gatherings, Celebrations, and Trips
• 5 days a week (work-life balance)

Job Location: Link Road Model Town, Lahore

Job Timings: 1 PM to 10 PM (5 days a week)