14 Client Relationships jobs in Karachi
Relationship Manager
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Job Description
Job ID: 32741
Location: Karachi, PK
Area of interest: Retail Banking
Job type: Regular Employee
Work style: Office Working
Opening date: 3 Jul 2025
Job Summary
Drive sales growth by achieving targets and soliciting new Small and Medium Enterprise customers in line with the Bank's sales strategy. Keep the customers informed of products, services, promotions and cross-sell to expand the SME portfolio. Grow and maintain the a potential customer base for business development and ensure adherence to risk and policy standards in managing the existing client base.
Key Responsibilities
- Achieve the agreed sales target as given by the Team Leader.
- Solicit fresh customers as per agreed Bank's sales policy, strategy, and targets.
- Ensure Account Opening procedures are strictly adhered to as per policies and guidelines.
- Promote the highest level of customer service and responsiveness to Consumer Banking Customers.
- Visit existing Business Banking Customer for relationship deepening.
- Intelligently access the needs and problems of the existing customers and guide them in the best solution of their queries and concerns.
- Monitor customers fund movement and identity where customers fall below criteria level.
- To follow the sales management process on a regular basis and submit required reports to the Branch Manager on a timely basis.
- Maintain close coordination with the Operations staffs to provide prompt and excellent service to the bank's customers.
- Ensure the highest standards of know-your-customer requirements supported by documentation.
- Ensure credit portfolio is managed in an efficient manner with zero expired facilities.
- To ensure that the branch premises maintains highest standards of hygiene, cleanliness, and comfort.
- AML-Report monitoring - review & responding to reports daily, weekly, and monthly and highlighting any suspicious activities.
- Suspicious Transaction / Activity monitoring & timely closures of STRs raised.
- Monitor and follow AML guidelines – in compliance with Policy to ensure zero issues raised in ICD/Group/SBP Audits.
- Raise staff awareness through training and implement Group & Local policies on MLP – through master classes and other OL designed training programs.
- Ensure that exceptions from MLP reports are disposed properly and timely.
- Ensure backlogs are strictly tracked and escalated to appropriate levels – e.g. STR, Customer Due Diligence expiries, Daily Anti Money Laundering queries or any other AML-related concerns raised.
- To provide the highest level of personalized service to Business Banking Customers.
- To acquire additional business in the form of relationship as well as liabilities and assets, from the target market of Business banking.
- To achieve business, revenue, and target for the Business Banking and to implement local and global standards for the segment
- Revenue generation for the Core Branch Banking business
- Portfolio retention and growth
- Portfolio health and quality
- Continuous review of processes, resources & procedures to ensure that service standards are met through capacity planning, removal of bottlenecks and workflow changes.
- Customer retention efforts with personal involvement in complaint resolution and ad hoc feedback from customers.
- Act as a catalyst in achieving coordination among the various units within the branch, Cash Management, Asset Sales, and new acquisition team to ensure that customers get coordinated solutions.
Skills and Experience
- Sales and Customer Acquisition
- Customer Service and Relationship Management
- Monitoring and Reporting
- Compliance and Risk Management
- Operational Excellence
- Business Growth and Revenue Generation
- Process Improvement and Customer Retention
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Relationship Manager
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Job Description
VANTAGE SHIPPING LINE
Location: Karachi (III Talwar)
Industry: Freight Forwarding
Position: Relationship Manager – Business Development
We're looking for someone who can bring real value to our growing freight forwarding business.
We don't just offer a job — we offer a place where your ideas can shape how we grow.
We'll meet your expected salary — but only if you can tell us how you'll add value to Vantage Shipping Line.
If you have that answer, you're standing at the right door.
Send your CV or a short note about what value you can bring to:
Job Type: Full-time
Pay: Rs65, Rs200,000.00 per month
Work Location: In person
Client Relationship Manager
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Job Description
Key Responsibilities:
- Serve as the main point of contact for assigned clients.
- Develop and maintain strong client relationships to ensure satisfaction and loyalty.
- Understand client needs and provide tailored solutions.
- Coordinate with internal teams to deliver quality service.
- Resolve client concerns promptly and effectively.
- Identify opportunities for upselling or cross-selling services.
- Prepare reports on client feedback and business performance.
Requirements:
- Bachelor's degree in Business, Marketing, or related field.
- Proven experience in client management or customer-facing roles.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to manage multiple accounts and work under pressure.
- Proficiency in MS Office/CRM tools.
Job Type: Full-time
Work Location: On the road
Consultancy - Relationship Manager
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Aspire92 is looking for a Relationship Manager who will be responsible for managing and enhancing client relationships while providing strategic financial analysis to ensure the financial well-being of clients. This position requires a blend of customer relationship management and financial expertise to identify opportunities, assess financial data, and provide tailored financial solutions. The ideal candidate will be able to interact with clients at various levels, build trust, and offer valuable insights that align with the clients' financial goals.
Key Responsibilities & Duties:
- Client Relationship Management:
- Build and maintain strong client relationships, acting as the primary point of contact.
- Regularly meet with clients to review financial performance and suggest improvements.
Financial Analysis & Reporting:
- Analyze financial data and prepare reports to identify trends and opportunities.
- Provide financial modeling and forecasting to support client decision-making.
Strategic Planning & Advisory:
- Develop personalized financial strategies for clients and provide tailored advice.
- Monitor market trends and recommend relevant products and services.
Business Development:
- Identify opportunities for upselling or cross-selling financial products.
- Assist in client acquisition efforts and contribute to business growth.
Compliance & Risk Management:
- Ensure compliance with regulations and monitor financial risks for clients.
Requirements & Qualifications:
- 3-5 years in financial analysis and relationship management.
- Bachelor's degree in finance, Accounting, Business, or related field.
- Strong financial analysis, communication, and client management skills.
- Proficient in MS Office and financial software.
- Strong attention to detail and ability to manage multiple projects simultaneously
Job Type: Full-time
Work Location: Remote
Client Services Coordinator
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Job Description:
We are looking for a proactive and organized Client Services Coordinator to join our team. In this role, you will be the key point of contact for clients, ensuring a smooth and positive experience from onboarding through ongoing support. You'll work closely with internal teams to deliver excellent service and maintain strong client relationships.
Key Responsibilities:
- Serve as the primary liaison between clients and internal teams
- Coordinate client communications, meetings, and follow-ups
- Manage onboarding and support processes
- Track client needs and ensure timely resolution of issues
- Maintain accurate records and documentation
- Support account managers and other departments as needed
Qualifications:
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and/or CRM tools
- Previous experience in a client-facing or administrative role preferred
Job Type: Full-time
Pay: Rs25, Rs45,000.00 per month
Work Location: In person
Client Services Coordinator
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Job Description
Key Responsibilities:
- Identify and pursue new sales leads and business opportunities.
- Conduct product presentations and demonstrations to potential clients.
- Develop and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
- Understand client needs and recommend solution as per requirements.
- Collaborate with the technical team to ensure seamless implementation of solutions.
- Achieve and exceed sales targets and KPIs.
- Prepare and present sales reports and forecasts to management.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field is a plus
- Proven experience in sales, preferably in the technology, marketing or ERP solutions industry.
- Strong understanding of digital marketing and ERP systems.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Self-motivated with a results-oriented approach.
Job Type: Full-time
Pay: Rs25,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Sales & Marketing: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Assistant Manager – Client Services
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Job Summary:
- We are seeking a proactive and client-focused professional to join our team as 'Assistant Manager – Client Services'.
- The ideal candidate will play a key role in onboarding new clients, managing existing client relationships, and leading the preparation and submission of government tenders within the transportation industry.
- This role requires excellent coordination, communication, and documentation skills with a strong understanding of business operations and public sector procedures.
Key Responsibilities:
- Lead the end-to-end client onboarding process, including documentation, coordination, and internal alignment.
- Develop and maintain strong client relationships, ensuring a smooth experience from onboarding to ongoing service delivery.
- Identify and pursue new business opportunities through government tenders and bids.
- Prepare, compile, and submit tender documents, ensuring compliance with all technical and commercial requirements.
- Collaborate with operations, finance, and legal teams to ensure all client and tender requirements are accurately met.
- Maintain and update client records, tender trackers, and related databases.
- Ensure timely follow-up on proposals, renewals, and performance evaluations.
Requirements:
- Bachelor's or Master's degree in Business Administration, Supply Chain, or a related field.
- 2–3 years of experience in client onboarding, relationship management, or tender handling — preferably in the transportation, logistics, or freight forwarding sector.
- Proven experience in preparing and submitting government tenders.
- Excellent communication, documentation, and presentation skills.
- Strong organizational and follow-up abilities.
- Proficient in MS Office (Word, Excel, PowerPoint).
- Ability to work independently and collaboratively in a fast-paced environment.
What we offer:
- Opportunity to work with leading multinational brands.
- A dynamic, collaborative, and creative work environment.
- Professional growth and learning opportunities.
- Competitive salary and performance-based incentives.
Job Type: Full-time
Pay: Rs85, Rs100,000.00 per month
Work Location: In person
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Customer Relations Executive
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Position Title: Customer Relations Executive
Industry: Property Development & Real Estate
Location: Karachi, Pakistan
Employment Type: Full-time
Job Overview:
A leading property development company in Karachi is looking for an experienced and well-presented Customer Relations Executive to manage client interactions, property inquiries, and ensure a seamless customer experience throughout the sales and post-sales process.
The ideal candidate should possess 5–7 years of experience in client servicing or customer relations within the real estate or property development sector, with strong communication skills, a professional attitude, and the ability to manage high-profile clients with discretion and efficiency.
Key Responsibilities
Client Communication & Relationship Management
- Act as the primary point of contact for client communication, ensuring timely and professional responses.
- Build and maintain long-term relationships with existing and prospective clients.
- Coordinate property viewings, client meetings, and follow-ups with the sales team.
- Provide accurate information on payment schedules, project updates, and documentation.
Post-Sales Support
- Guide clients through booking, documentation, and property handover stages.
- Liaise with finance and legal teams for smooth transaction processes.
- Maintain records of client interactions, feedback, and correspondence for continuous improvement.
Administration & Coordination
- Prepare and manage client files, agreements, and reports.
- Support the sales and marketing departments with communication materials and client coordination.
- Collaborate with management to enhance the overall client experience and service standards.
Key Requirements
Education:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
Experience:
- 5–7 years of relevant experience in customer relations, client servicing, or sales coordination, preferably in the real estate or property development industry.
Skills & Competencies:
- Excellent verbal and written communication in English and Urdu.
- Strong client-handling, negotiation, and problem-solving skills.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.
- Highly organized, confident, and capable of multitasking effectively.
- Professional appearance with strong interpersonal and presentation skills.
Compensation & Benefits
- Competitive salary package based on experience.
- Performance-based incentives.
- Professional growth and learning opportunities.
- A collaborative and dynamic work environment.
Job Type: Full-time
Pay: Rs80, Rs100,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your current salary?
- What is your expected salary?
Experience:
- Property Development: 5 years (Required)
Language:
- English (Required)
Work Location: In person
Officer - Customer Relations
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We are looking for experienced candidates having 1 to 2 years of experience in managing customer relations/guest relations. Candidate must be flexible in shift timings and branch locations. It's an on site position within the outlet.
Job responsibilities:
- Address customer concerns in outlet
- Relay customer feedback
- Troubleshoot issues
- Suggest improvements for customer experience
- Able to handle irate customer
- Improve relations with customers
Job Location
Location is rotational.
Job Requirements:
- Must be a graduate.
- Excellent communication & interpersonal
- Candidate should have a professional appearance and demeanor.
Job Type: Full-time
Pay: Rs40, Rs50,000.00 per month
Application Question(s):
- What is your notice period?
- Are you comfortable in rotational location?
- What is your notice period salary?
- What is your current salary?
Work Location: In person
Amazon Account Management
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Job Title: Amazon Account Management - Executive Role
Company: Iberianz Group of Companies
Location: Bahadurabad, Karachi
Job Type: Full-time
Shift Timing: 6:00 PM – 3:00 AM (Monday to Friday)
Equal Opportunity: Open for both Male & Female candidates
About the Role
We are looking for a skilled eCommerce Executive to join our Bahadurabad office team. The ideal candidate will have hands-on experience in managing online marketplace accounts and a strong understanding of data-driven strategies to drive growth.
Key Responsibilities
Technical & Operational
- Create, manage, and optimize product listings on Amazon, eBay, and Walmart marketplaces.
- Monitor account health and ensure compliance with platform standards.
- Implement strategies to enhance product visibility and maximize sales.
- Stay updated on marketplace policies and adapt operations accordingly.
- Utilize marketplace tools such as Helium 10 and other analytics platforms effectively.
Reporting & Analysis
- Develop and maintain detailed reports using spreadsheets and presentation tools.
- Analyze sales, advertising, and account performance data to identify trends and areas for improvement.
- Provide actionable recommendations based on data insights to boost growth.
Soft Skills
- Strong written and verbal communication skills; comfortable with client calls and review meetings.
- Problem-solving mindset with a proactive approach to challenges.
- Effective team player with the ability to take ownership of independent tasks.
- Ability to recognize growth opportunities across products and marketplaces.
Requirements
- Education: Undergraduate (preferably Graduate) with relevant eCommerce certifications.
- Experience: Minimum 2 years in marketplace management.
- Age Limit: Up to 34 years.
- Language Fluency: Strong communication skills in English (written and spoken).
Benefits
- Competitive salary and performance-based bonuses.
- Paid Leaves.
- Opportunities for professional development and growth.
- Family Health Insurance Facility.
- Collaborative and inclusive company culture
- Gratuity (As per company policy)
Job Type: Full-time
Pay: Rs60, Rs80,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Required)
Location:
- Karachi (Required)
Work Location: In person