158 Client Relationships jobs in Pakistan

Company Description

MCB Bank Limited, established in 1947, is one of the largest banks in Pakistan with a customer base exceeding 7 million. Our range of products and services are designed to meet the diverse needs of our customers. MCB Bank is committed to offering reliable banking services and maintaining customer trust. For more information, please visit our website or contact the MCB Contact Center at We prioritize the security and privacy of our customers' personal data.

Role Description

This is a full-time on-site role located in Lahore for a Relationship Manager (RM) & Customer Service Officer (CSO) at MCB Bank Limited. The role involves managing and nurturing customer relationships, providing exceptional customer service, addressing customer inquiries and concerns, and promoting the bank's products and services. The RM & CSO will be expected to maintain customer satisfaction, handle account management tasks, and actively engage in cross-selling opportunities.

Qualifications

• Customer Relationship Management and Account Management skills
• Strong interpersonal and communication skills
• Customer Service and Conflict Resolution abilities
• Knowledge of Banking Products and Financial Services
• Problem-Solving and Decision-Making capabilities
• Experience in sales and cross-selling is a plus
• Bachelor's degree in Business, Finance, or related field

Job Summary
Drive sales growth by achieving targets and soliciting new Small and Medium Enterprise customers in line with the Bank's sales strategy. Keep the customers informed of products, services, promotions and cross-sell to expand the SME portfolio. Grow and maintain the a potential customer base for business development and ensure adherence to risk and policy standards in managing the existing client base.

Key Responsibilities

• Achieve the agreed sales target as given by the Team Leader.
• Solicit fresh customers as per agreed Bank's sales policy, strategy, and targets.
• Ensure Account Opening procedures are strictly adhered to as per policies and guidelines.
• Promote the highest level of customer service and responsiveness to Consumer Banking Customers.
• Visit existing Business Banking Customer for relationship deepening.
• Intelligently access the needs and problems of the existing customers and guide them in the best solution of their queries and concerns.
• Monitor customers fund movement and identity where customers fall below criteria level.
• To follow the sales management process on a regular basis and submit required reports to the Branch Manager on a timely basis.
• Maintain close coordination with the Operations staffs to provide prompt and excellent service to the bank's customers.
• Ensure the highest standards of know-your-customer requirements supported by documentation.
• Ensure credit portfolio is managed in an efficient manner with zero expired facilities.
• To ensure that the branch premises maintains highest standards of hygiene, cleanliness, and comfort.
• AML-Report monitoring - review & responding to reports daily, weekly, and monthly and highlighting any suspicious activities.
• Suspicious Transaction / Activity monitoring & timely closures of STRs raised.
• Monitor and follow AML guidelines – in compliance with Policy to ensure zero issues raised in ICD/Group/SBP Audits.
• Raise staff awareness through training and implement Group & Local policies on MLP – through master classes and other OL designed training programs.
• Ensure that exceptions from MLP reports are disposed properly and timely.
• Ensure backlogs are strictly tracked and escalated to appropriate levels – e.g. STR, Customer Due Diligence expiries, Daily Anti Money Laundering queries or any other AML-related concerns raised.
• To provide the highest level of personalized service to Business Banking Customers.
• To acquire additional business in the form of relationship as well as liabilities and assets, from the target market of Business banking.
• To achieve business, revenue, and target for the Business Banking and to implement local and global standards for the segment
• Revenue generation for the Core Branch Banking business
• Portfolio retention and growth
• Portfolio health and quality
• Continuous review of processes, resources & procedures to ensure that service standards are met through capacity planning, removal of bottlenecks and workflow changes.
• Customer retention efforts with personal involvement in complaint resolution and ad hoc feedback from customers.
• Act as a catalyst in achieving coordination among the various units within the branch, Cash Management, Asset Sales, and new acquisition team to ensure that customers get coordinated solutions.

Skills And Experience

• Sales and Customer Acquisition
• Customer Service and Relationship Management
• Monitoring and Reporting
• Compliance and Risk Management
• Operational Excellence
• Business Growth and Revenue Generation
• Process Improvement and Customer Retention

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job ID: 32741

Location: Karachi, PK

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 3 Jul 2025

Job Summary

Drive sales growth by achieving targets and soliciting new Small and Medium Enterprise customers in line with the Bank's sales strategy. Keep the customers informed of products, services, promotions and cross-sell to expand the SME portfolio. Grow and maintain the a potential customer base for business development and ensure adherence to risk and policy standards in managing the existing client base.

Key Responsibilities

• Achieve the agreed sales target as given by the Team Leader.
• Solicit fresh customers as per agreed Bank's sales policy, strategy, and targets.
• Ensure Account Opening procedures are strictly adhered to as per policies and guidelines.
• Promote the highest level of customer service and responsiveness to Consumer Banking Customers.
• Visit existing Business Banking Customer for relationship deepening.
• Intelligently access the needs and problems of the existing customers and guide them in the best solution of their queries and concerns.
• Monitor customers fund movement and identity where customers fall below criteria level.
• To follow the sales management process on a regular basis and submit required reports to the Branch Manager on a timely basis.
• Maintain close coordination with the Operations staffs to provide prompt and excellent service to the bank's customers.
• Ensure the highest standards of know-your-customer requirements supported by documentation.
• Ensure credit portfolio is managed in an efficient manner with zero expired facilities.
• To ensure that the branch premises maintains highest standards of hygiene, cleanliness, and comfort.
• AML-Report monitoring - review & responding to reports daily, weekly, and monthly and highlighting any suspicious activities.
• Suspicious Transaction / Activity monitoring & timely closures of STRs raised.
• Monitor and follow AML guidelines – in compliance with Policy to ensure zero issues raised in ICD/Group/SBP Audits.
• Raise staff awareness through training and implement Group & Local policies on MLP – through master classes and other OL designed training programs.
• Ensure that exceptions from MLP reports are disposed properly and timely.
• Ensure backlogs are strictly tracked and escalated to appropriate levels – e.g. STR, Customer Due Diligence expiries, Daily Anti Money Laundering queries or any other AML-related concerns raised.
• To provide the highest level of personalized service to Business Banking Customers.
• To acquire additional business in the form of relationship as well as liabilities and assets, from the target market of Business banking.
• To achieve business, revenue, and target for the Business Banking and to implement local and global standards for the segment
• Revenue generation for the Core Branch Banking business
• Portfolio retention and growth
• Portfolio health and quality
• Continuous review of processes, resources & procedures to ensure that service standards are met through capacity planning, removal of bottlenecks and workflow changes.
• Customer retention efforts with personal involvement in complaint resolution and ad hoc feedback from customers.
• Act as a catalyst in achieving coordination among the various units within the branch, Cash Management, Asset Sales, and new acquisition team to ensure that customers get coordinated solutions.

Skills and Experience

• Sales and Customer Acquisition
• Customer Service and Relationship Management
• Monitoring and Reporting
• Compliance and Risk Management
• Operational Excellence
• Business Growth and Revenue Generation
• Process Improvement and Customer Retention

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Company Description

MCB Bank Limited, established in 1947, is one of the largest banks in Pakistan, serving over 7 million customers. MCB Bank offers a wide range of products and services tailored to meet the varied needs of its customers. As a leading financial institution in Pakistan, MCB Bank is dedicated to providing exceptional banking solutions. For more information, please visit our website or contact our MCB Contact Center at

Role Description

This is a full-time, on-site role for a Relationship Manager located in Bahawalpur. The Relationship Manager will be responsible for managing and growing customer relationships, ensuring excellent customer service, developing and implementing sales strategies, and achieving branch sales targets. Day-to-day tasks include handling customer inquiries, promoting bank products and services, identifying customer needs, and cross-selling. The role also involves maintaining accurate records, preparing reports, and ensuring compliance with bank policies and regulations.

Qualifications

• Strong customer relationship management skills and the ability to develop and maintain positive client relationships
• Sales and marketing skills with experience in promoting and selling financial products and services
• Excellent communication, negotiation, and interpersonal skills
• Ability to handle customer inquiries and resolve issues efficiently
• Analytical and problem-solving skills for identifying customer needs and providing suitable solutions
• Knowledge of banking products, services, and industry regulations
• Bachelor's degree in Business Administration, Finance, Marketing, or a related field
• Previous experience in banking or financial services is a plus

VANTAGE SHIPPING LINE

Location: Karachi (III Talwar)

Industry: Freight Forwarding

Position: Relationship Manager – Business Development

We're looking for someone who can bring real value to our growing freight forwarding business.

We don't just offer a job — we offer a place where your ideas can shape how we grow.

We'll meet your expected salary — but only if you can tell us how you'll add value to Vantage Shipping Line.

If you have that answer, you're standing at the right door.

Send your CV or a short note about what value you can bring to:

Job Type: Full-time

Pay: Rs65, Rs200,000.00 per month

Work Location: In person

Company Description

Soneri Bank Limited, incorporated on September 28, 1991, operates over 500 branches throughout Pakistan, including the Northern Areas. The bank prioritizes a balanced expansion strategy across urban and rural areas. Soneri Bank provides qualitative and competitive banking services to small and medium-sized entrepreneurs, with a strong focus on export financing. The bank is a public limited company listed on the Pakistani stock exchanges, sponsored by the reputable Rupali Group.

Role Description

This is a full-time on-site role for a Relationship Manager, based in Islamabad, Pakistan. The Relationship Manager will be responsible for managing and enhancing relationships with existing clients, attracting new clients, evaluating client needs, and ensuring the bank's products and services meet their requirements. The role includes conducting client meetings, preparing financial analyses, developing tailored financial solutions, and ensuring high levels of client satisfaction and retention.

Qualifications

• Relationship management and client service skills
• Financial analysis and risk assessment abilities
• Sales and marketing expertise
• Effective communication and interpersonal skills
• Knowledge of banking products and services
• Proficiency in local financial regulations and compliance standards
• Bachelor's degree in Finance, Business Administration, or a related field
• Experience in the banking industry is a plus
• Strong problem-solving and decision-making capabilities

About Edge

At Edge Technologies, we're building a global talent ecosystem that makes hiring, training, and scaling effortless for high-compliance industries such as healthcare, insurance, and dentistry. By combining recruitment, upskilling, automation, and analytics, we connect world-class professionals with forward-thinking organizations to drive growth and performance.

With offices in the U.S., Pakistan, Peru, and Costa Rica, and a rapidly expanding global network, we're redefining how modern workforces are built. If you're driven by innovation, growth, and the pursuit of excellence, Edge is where you'll thrive — shaping the future of work alongside a high-performance, global team.

Role Overview

As a
Relationship Manager
at Edge, you will play a pivotal role in strengthening partnerships with clients and ensuring the engagement and retention of our talented professionals. You will serve as the central bridge between clients and talent — driving satisfaction, communication, and collaboration that benefit both sides.

Your goal is to retain customers, prevent churn, maintain strong relationships with talent, and ensure all parties remain motivated, informed, and aligned with Edge's mission and values.

Key Responsibilities

Client Relationship & Retention

• Serve as the primary point of contact for assigned clients, ensuring consistent satisfaction and long-term retention.
• Conduct regular Executive and Quarterly Business Reviews (EBRs/QBRs) to assess performance, highlight value, and identify growth opportunities.
• Anticipate potential risks of churn and proactively address issues before they escalate.
• Collaborate with internal teams to ensure seamless service delivery and effective issue resolution.

Talent Relationship & Engagement

• Maintain ongoing engagement with assigned professionals to ensure motivation, alignment, and overall well-being.
• Monitor satisfaction, identify early signs of disengagement, and implement strategies to reduce resignations.
• Foster open communication channels between clients and talent, ensuring transparency and collaboration.
• Act as a culture ambassador — reinforcing Edge's values and promoting a positive experience for both clients and employees.

Communication & Value Delivery

• Capture and communicate performance insights, success stories, and measurable value to stakeholders.
• Support continuous improvement through feedback collection and data-driven recommendations.
• Ensure consistent and professional communication across all client and talent interactions.

What We're Looking For

• 3–5 years of experience in Relationship Management, Client Success, or Account Management.
• Strong communication and interpersonal skills with the ability to build trust and influence stakeholders.
• Proven track record of customer retention and relationship growth.
• High emotional intelligence and a people-first mindset.
• Experience conducting business reviews and driving engagement initiatives.
• A proactive problem-solver with excellent organizational skills and attention to detail.

Why Edge Services

• Opportunity to work in a high-performance, people-driven organization.
• Competitive compensation with performance-based incentives.
• A culture that values collaboration, ownership, and impact.
• Hybrid flexibility (3 Days Return-to-Office) and a modern workspace.
• A chance to make a tangible difference in client and talent success every day.

Relationship Manager (Sales) – COPE | Karachi

Full-time
• Hybrid
• Coaching & Certifications

About COPE

M. Sadeed Mirza | COPE is a transformation company delivering high-impact certifications (CCH+ Mastery Suite, Train the Trainer) and coaching. We help people achieve personal, professional, emotional, and financial freedom.

The Role (why this exists)

Own relationships from first touch to enrollment. You'll convert warm interest (inbound + community) into qualified consults and paid enrollments while building long-term client loyalty.

What You'll Do

Convert: Handle inbound leads (WhatsApp, IG/FB, email, webinars) and book/sell consult calls.

Prospect smart: Re-engage past leads, referrals, and event attendees with targeted outreach.

Run consults: Needs discovery → value articulation → close (payment plans, deadlines, bonuses).

Pipeline hygiene: Maintain CRM, accurate forecasting, daily follow-ups, and next steps.

Partner with Marketing: Tight feedback loop on offers, objections, creatives, and messaging.

How You'll Be Measured

Weekly enrollments and revenue

Show-up rate to consults/masterclasses

Speed-to-lead & follow-up consistency

CRM accuracy and NPS/CSAT from new clients

You'll Thrive Here If You Have

2–5 years in consultative sales (ed-tech, training, coaching, wellness, or services).

Confident on WhatsApp/phone/Zoom; strong listener, clear value storyteller.

Comfortable with targets, pipelines, and objections (esp. budget/financing).

Fluent in English & Urdu; strong writing for DMs/voice notes.

Organized, warm, reliable; you follow through.

Nice to Have

Experience selling high-ticket (PKR 200K+) or cohort programs.

Familiarity with coaching, counseling, NLP, or L&D.

Basic CRM (HubSpot/Pipedrive/Sheets) and calendar discipline.

What We Offer

Competitive salary + performance bonuses (uncapped).

Mentorship & certifications access (CCH+/TTT tracks).

Hybrid & flexible hours for work-life integration.

Growth path to Senior RM / Sales Lead (build your own pod).

Location: Karachi (hybrid). Proximity to North Nazimabad / Gulshan is a plus.

Start: ASAP.

How to Apply

Email

Subject: Relationship Manager – Your Name

Attach your CV and (optional) a 60-second voice note: who you are, a proud sales win, and why COPE.

COPE is an equal-opportunity workplace. We value empathy, integrity, and growth.

Company Description

At RedRock Capital, we are committed to delivering institutional-grade investment management solutions across global financial markets. With a disciplined approach rooted in precision, transparency, and trust, we empower our clients to build long-term wealth through diversified strategies spanning forex, equities, commodities, indices, crypto, and derivatives. Our mission is simple yet powerful: to help investors preserve and grow their capital with sustainable, risk-managed returns. RedRock Capital blends algorithmic intelligence with human expertise to lead in modern portfolio management, serving private investors, institutions, and high-net-worth individuals worldwide.

Role Description

This is a full-time on-site role located in Islamabad for a Relationship Manager. The Relationship Manager will be responsible for managing and developing client relationships, providing investment advice, discussing and implementing investment strategies, and ensuring client satisfaction. The role involves regular communication with clients, conducting market research, and staying updated with financial market trends. The Relationship Manager will also be responsible for identifying new business opportunities and managing client portfolios to achieve their financial goals.

Qualifications

• Strong client relationship management and customer service skills
• Investment advice and portfolio management skills
• Market research and financial analysis skills
• Excellent communication and interpersonal skills
• Ability to work on-site in Islamabad
• Bachelor's or Master's degree in Finance, Business, or a related field
• Professional certifications such as CFA or CFP are a plus
• Experience in the financial services industry is beneficial