Insurance Claims Manager (Head Of Department)

Karachi, Sindh Atlantic Surveyors (Pvt.)Ltd

Posted 8 days ago

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Job Description

Insurance Claims Manager (Head Of Department) Atlantic Surveyors (Pvt.) Ltd, Pakistan

We are a prominent survey company looking for an Insurance Claims / Marketing Manager with the following qualifications: ACII (Advance Diploma in Insurance) Cert CII M-Com Insurance Job Specification

The candidate should possess skills in Insurance Survey, Claim Management, and Report Writing. Candidates with good contacts in the general insurance industry and who are resourceful in developing business in Fire, Marine, Motor, and Misc/MDB Insurance surveys will be preferred. Location: Karachi, Pakistan

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Customer Success Specialist (Medical Billing & Insurance Claims)

Karachi, Sindh Digitalauxilius

Posted today

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Job Description

Overview

Position:

Customer Success Specialist (Medical Billing & Insurance Claims) Location:

Onsite – Karachi Employment Type:

Full-time We are seeking a

Customer Success Specialist

with experience in

medical billing and insurance claims

to ensure seamless communication and support for our US-based clients. The role involves building strong relationships with healthcare providers, resolving billing/claims issues, and ensuring client satisfaction through proactive account management.

Key Responsibilities

Serve as the main point of contact for US healthcare clients regarding billing and insurance claim matters

Onboard new clients, explain processes, and provide training on billing/claims workflows

Manage client accounts by ensuring accurate submission and follow-up of insurance claims

Proactively monitor claim statuses, identify denials, and coordinate resolutions

Conduct regular check-ins with clients to address concerns and maintain satisfaction

Collaborate with internal billing, operations, and technical teams to resolve client issues

Track and report key performance metrics (claims processed, resolution rates, client satisfaction)

Escalate complex issues while ensuring timely updates to clients

Qualifications & Skills

Bachelor’s degree in Business, Healthcare Administration, or related field (preferred)

1–3 years of experience in medical billing, insurance claims, or US healthcare customer support

Strong knowledge of US healthcare insurance processes (EOBs, denials, AR follow-up, etc.)

Excellent communication skills with ability to speak fluently in English with a clear US accent (mandatory)

Strong problem-solving and client-handling skills

Ability to multitask and manage multiple client accounts effectively

Familiarity with billing software, EHR/EMR systems, and CRM tools is a plus

What We Offer

Competitive salary package with performance-based incentives

Opportunity to work with a growing healthcare solutions company

Professional training in US medical billing and claims management

Supportive and collaborative work environment

(Add perks: e.g., health insurance, remote flexibility, career growth opportunities)

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Customer Success Specialist (Medical Billing & Insurance Claims)

Karachi, Sindh Digital Auxilius

Posted 5 days ago

Job Viewed

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Job Description

Position:

Customer Success Specialist Location:

(Onsite – Karachi) Employment Type:

Full-time About the Role

We are seeking a

Customer Success Specialist

with experience in

medical billing and insurance claims

to ensure seamless communication and support for our US-based clients. The role involves building strong relationships with healthcare providers, resolving billing/claims issues, and ensuring client satisfaction through proactive account management. Key Responsibilities

Serve as the main point of contact for US healthcare clients regarding billing and insurance claim matters.

Onboard new clients, explain processes, and provide training on billing/claims workflows.

Manage client accounts by ensuring accurate submission and follow-up of insurance claims.

Proactively monitor claim statuses, identify denials, and coordinate resolutions.

Conduct regular check-ins with clients to address concerns and maintain satisfaction.

Collaborate with internal billing, operations, and technical teams to resolve client issues.

Track and report key performance metrics (claims processed, resolution rates, client satisfaction).

Escalate complex issues while ensuring timely updates to clients.

Qualifications & Skills

Bachelor’s degree in Business, Healthcare Administration, or related field (preferred).

1–3 years of experience in

medical billing, insurance claims, or US healthcare customer support .

Strong knowledge of

US healthcare insurance processes (EOBs, denials, AR follow-up, etc.) .

Excellent communication skills with

ability to speak fluently in English with a clear US accent (mandatory) .

Strong problem-solving and client-handling skills.

Ability to multitask and manage multiple client accounts effectively.

Familiarity with billing software, EHR/EMR systems, and CRM tools is a plus.

What We Offer

Competitive salary package with performance-based incentives.

Opportunity to work with a growing healthcare solutions company.

Professional training in US medical billing and claims management.

Supportive and collaborative work environment.

(Add perks: e.g., health insurance, remote flexibility, career growth opportunities).

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