358 Claims Operations jobs in Pakistan

We are a prominent survey company seeking an Insurance Claim / Marketing Manager with the following qualifications:

• Cert CII
• M-Com Insurance

The ideal candidate should have experience in insurance survey, claim management, and report writing. Candidates with strong contacts in the general insurance industry and resourcefulness in developing business in Fire, Marine, Motor, and Miscellaneous/MDB insurance surveys will be preferred.

Location: Information Technology and Services - Karachi, Pakistan

We are a prominent survey company looking for an Insurance Claims / Marketing Manager with the following qualifications:

1. ACII (Advance Diploma in Insurance)
2. Cert CII
3. M-Com Insurance

The candidate should possess skills in Insurance Survey, Claim Management, and Report Writing. Candidates with good contacts in the general insurance industry and who are resourceful in developing business in Fire, Marine, Motor, and Misc/MDB Insurance surveys will be preferred.

Location: Karachi, Pakistan

• Oversee and streamline the end-to-end claims process to ensure timely, fair, and compliant settlements.
• Lead and mentor the claims team, setting clear KPIs and performance standards.
• Ensure adherence to regulatory requirements and internal audit guidelines.
• Liaise with clients, legal teams, underwriters, and third-party service providers.
• Analyze claims trends to identify risk areas and recommend process improvements.
• Collaborate with underwriting, policy servicing, and finance teams for seamless operations.

Job Type: Full-time

Pay: From Rs200,000.00 per month

Education:

• Master's (Preferred)

Experience:

• Claims: 4 years (Preferred)

Work Location: In person

Responsibilities

• Develop & implement policies, SOPs & compliance standards
• Drive KPIs, efficiency & performance culture
• Supervise Operations Officers, Supervisors & staff
• Coordinate with HR, Finance, Procurement & Academics
• Ensure campus safety, security & maintenance
• Oversee housekeeping, repairs, utilities & surveillance
• Oversee vehicle maintenance, fuel usage & contracts
• Ensure timely service delivery & quality standards
• Oversee inventory control, requisitions & petty cash
• Safeguard assets & manage operational budgets
• Provide operational support for events & initiatives
• Ensure safe & supportive learning environment
• Consolidate reports & monitor operational costs
• Recommend improvements & escalate challenge

Overview

Finance & Operations Leader | Expertise in Strategic Management, Financial Planning, and Operational Excellence

The Operations Manager will oversee the day-to-day operations of multiple retail pharmacy locations, ensuring compliance with healthcare regulations, optimizing store performance, and leading teams to deliver outstanding customer experiences. The ideal candidate will bring strong leadership, operational expertise, and a deep understanding of pharmacy and retail best practices.

• Oversee daily operations across assigned pharmacy locations to ensure efficiency, profitability, and compliance with company policies and healthcare regulations.
• Lead, coach, and support store managers and pharmacy staff to meet sales targets, operational goals, and customer service standards.
• Monitor KPIs, operational budgets, inventory levels, and staffing requirements.
• Implement and enforce standard operating procedures (SOPs) to ensure consistency and quality across all stores.
• Identify operational inefficiencies and develop action plans for continuous improvement.
• Conduct regular audits to ensure regulatory compliance (e.g., health and safety, controlled substances).
• Support rollouts of new products, services, technologies, and initiatives across locations.

• Bachelor’s degree in Business Administration, Healthcare Management, Pharmacy, or related field (MBA or PharmD preferred).
• 5+ years of experience in multi-unit operations management, preferably in retail pharmacy, healthcare, or similar industry.
• Strong knowledge of retail pharmacy operations, healthcare regulations, and pharmacy compliance.
• Demonstrated leadership and team development experience.
• Exceptional organizational, communication, and problem-solving skills.
• Ability to travel between store locations as needed.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Pharmaceutical Manufacturing

Lead and supervise a team of operational staff, providing guidance, support, and training as needed.

Foster a positive and collaborative work environment, promoting teamwork and a shared commitment to organizational goals.

Process Improvement:

Identify opportunities for process optimization and efficiency enhancements.

Implement and oversee improvements in operational workflows and procedures.

Resource Management:

Manage and allocate resources, including personnel, equipment, and materials, to meet operational objectives.

Monitor resource utilization and implement strategies for cost reduction and resource optimization.

Quality Control:

Develop and implement quality control processes to ensure products or services meet established standards.

Monitor and analyze performance metrics to identify and address areas for improvement.

Compliance:

Ensure that all operations comply with relevant laws, regulations, and industry standards.

Implement and enforce organizational policies and procedures.

Budget Management:

Work with financial teams to develop and manage operational budgets.

Monitor expenses and identify opportunities for cost savings without compromising quality.

Communication:

Collaborate with other departments to facilitate effective communication and coordination.

Provide regular updates to senior management on operational performance and challenges.

Identify and assess operational risks, developing and implementing strategies to mitigate potential issues.

Ensure business continuity plans are in place and regularly tested.

Bachelor's degree in finance, business administration, or a related field

As an Operations Manager at Deewan-e-Khas Trading, you will be responsible for overseeing the day-to-day operational activities of our financial services business in Karachi. You will work closely with senior management to ensure smooth and efficient operations, contribute to the development of operational strategies, and implement policies and procedures to improve productivity and customer satisfaction.

Responsibilities:
1. Develop and implement operational strategies to enhance efficiency and effectiveness.
2. Monitor and analyze operational performance and identify areas for improvement.
3. Ensure compliance with regulatory requirements and internal policies and procedures.
4. Manage and train a team of operations staff, providing ongoing coaching and feedback.
5. Collaborate with cross-functional teams to streamline processes and improve service delivery.
6. Identify and address operational risks and implement risk mitigation measures.
7. Monitor and manage operational expenses to meet budgetary targets.
8. Support the development and implementation of new products and services.

1. Minimum of 1 year of experience in a similar role in the financial services industry.
2. Strong knowledge of operational processes and procedures.
3. Excellent leadership and management skills.
4. Exceptional problem-solving and decision-making abilities.
5. Strong analytical and numerical skills.
6. Excellent communication and interpersonal skills.
7. Ability to work well under pressure and meet tight deadlines.
8. Proficient in Microsoft Office Suite and other relevant software.

We are looking for an enthusiastic freshman who can handle the daily business sales and manage orders online. The company will provide a proper environment to learn in a competitive setting. The candidate should be fluent in English and should be able to understand and handle customer needs.

Creative individuals who can suggest good additions to the company's existing way of working will be highly appreciated.

The applicant should know Microsoft Office (Word, Excel) .

He/She should be able to speak and understand English .