What Risk Management Departments Jobs are in Karachi?
Showing 4 Risk Management Departments jobs in Karachi
Job Description
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
**A Day in the Life**
At Medtronic, we are committed to improving healthcare and patient outcomes worldwide. As an Associate Credit Services Representative, you will play an important role in supporting collection and recovery activities across customer accounts. You will work closely with internal stakeholders and external collection agencies to help reduce overdue balances, improve cash recovery, and maintain healthy customer accounts.
This position offers an excellent opportunity for an early-career professional to gain experience in credit and collections within a global healthcare technology company. You will be part of an international team and contribute directly to business performance through effective collection coordination and account management. For this hybrid role, you will be expected to be based in Karachi.
**Responsibilities may include the following and other duties may be assigned:**
+ Support collection activities for assigned customer accounts
+ Coordinate and monitor external collection agencies to ensure timely collection actions
+ Follow up with collection partners on recovery progress, disputes, and action plans
+ Review overdue accounts and support escalation of high-risk customers
+ Maintain accurate records of collection activities, agency updates, and customer communications
+ Collaborate with internal stakeholders to resolve outstanding balances and collection issues
+ Prepare collection performance reports, aging analysis, and recovery updates
+ Ensure compliance with company policies, documentation requirements, and audit standards
**Required Knowledge and Experience:**
+ Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline
+ Up to 5 years of experience in collections, accounts receivable, customer service, or finance operations, with interpersonal skills and significant diplomacy, ideally gained in debt collection or customer service within an international organization
+ Fluent in English, both written and verbal
+ Proficiency in Microsoft Excel, SAP, and Microsoft Office applications, including the ability to analyze data and work with dashboards and performance reports
+ Strong analytical, organizational, and problem-solving skills
+ Strong communication and stakeholder management skills
Previous experience working with collection agencies, SAP, or other ERP (Enterprise Resource Planning) systems would be an advantage. Knowledge of collection processes and recovery management is also desirable.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Recruitment Fraud Alert**
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at .
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
**A Day in the Life**
At Medtronic, we are committed to improving healthcare and patient outcomes worldwide. As an Associate Credit Services Representative, you will play an important role in supporting collection and recovery activities across customer accounts. You will work closely with internal stakeholders and external collection agencies to help reduce overdue balances, improve cash recovery, and maintain healthy customer accounts.
This position offers an excellent opportunity for an early-career professional to gain experience in credit and collections within a global healthcare technology company. You will be part of an international team and contribute directly to business performance through effective collection coordination and account management. For this hybrid role, you will be expected to be based in Karachi.
**Responsibilities may include the following and other duties may be assigned:**
+ Support collection activities for assigned customer accounts
+ Coordinate and monitor external collection agencies to ensure timely collection actions
+ Follow up with collection partners on recovery progress, disputes, and action plans
+ Review overdue accounts and support escalation of high-risk customers
+ Maintain accurate records of collection activities, agency updates, and customer communications
+ Collaborate with internal stakeholders to resolve outstanding balances and collection issues
+ Prepare collection performance reports, aging analysis, and recovery updates
+ Ensure compliance with company policies, documentation requirements, and audit standards
**Required Knowledge and Experience:**
+ Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline
+ Up to 5 years of experience in collections, accounts receivable, customer service, or finance operations, with interpersonal skills and significant diplomacy, ideally gained in debt collection or customer service within an international organization
+ Fluent in English, both written and verbal
+ Proficiency in Microsoft Excel, SAP, and Microsoft Office applications, including the ability to analyze data and work with dashboards and performance reports
+ Strong analytical, organizational, and problem-solving skills
+ Strong communication and stakeholder management skills
Previous experience working with collection agencies, SAP, or other ERP (Enterprise Resource Planning) systems would be an advantage. Knowledge of collection processes and recovery management is also desirable.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Recruitment Fraud Alert**
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at .
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
Is this job a match or a miss?
Apply Now
0
Job Description
Google for Education Lead
_corporate_fare_ Google _place_ Karachi, Pakistan
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XNationals from the following countries are currently unable to obtain a Work Visa in Pakistan: India, Israel
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience in technology sales or working with customers in a sales role.
**Preferred qualifications:**
+ 10 years of experience in technology sales, strategic partnerships, or business development.
+ Experience leading large-scale GTM initiatives and negotiating landmark deals.
+ Experience driving technology adoption strategy at a regional or global level.
+ Exceptional ability to collaborate and influence across matrixed organizations (Sales, Product, Engineering).
+ Recognized thought leadership in the EdTech or Education sector.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google for Education is dedicated to transforming the future of learning through technology. The Education Go-to-Market (GTM) team brings Google's portfolio of devices (Chromebooks), cloud services (Workspace for Education), and AI tools (Gemini) to K-12 and Higher Education institutions. We help educational systems modernize their environments and improve learning outcomes.
As a Lead Field Sales Representative, you will be a strategic leader in the region, driving major GTM initiatives and high-value partnerships. You will influence VP/Director-level stakeholders internally and externally, and serve as a model of sales excellence for the team.
Learning is the ongoing quest for understanding, and we made it our mission more than 20 years ago to organize the world's information to make it universally accessible and useful. The learning landscape is changing, and the Learning and Education team's mission is to help everyone in the world learn anything in the world. We provide the information, tools, and services that help people gain knowledge, fuel curiosity, and prepare for what's next. We focus our work to add the most value for users to enable learning for school, work, and life. We believe everyone can and should have access to quality learning experiences to reach their full potential.
**Responsibilities**
+ Maintain significant overachievement of sales metrics (top 5% of organization), securing landmark deals and cross-product area partnerships.
+ Be a thought leader and trusted advisor by CxOs in the industry beyond a specific account base.
+ Initiate, lead, and deliver regional/global projects with Managing Director/VP visibility. Influence Product and Engineering teams.
+ Be an exemplar of Google values, leading complex cross-functional (inter-product area) projects and culture-lifting initiatives.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Karachi, Pakistan
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XNationals from the following countries are currently unable to obtain a Work Visa in Pakistan: India, Israel
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience in technology sales or working with customers in a sales role.
**Preferred qualifications:**
+ 10 years of experience in technology sales, strategic partnerships, or business development.
+ Experience leading large-scale GTM initiatives and negotiating landmark deals.
+ Experience driving technology adoption strategy at a regional or global level.
+ Exceptional ability to collaborate and influence across matrixed organizations (Sales, Product, Engineering).
+ Recognized thought leadership in the EdTech or Education sector.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google for Education is dedicated to transforming the future of learning through technology. The Education Go-to-Market (GTM) team brings Google's portfolio of devices (Chromebooks), cloud services (Workspace for Education), and AI tools (Gemini) to K-12 and Higher Education institutions. We help educational systems modernize their environments and improve learning outcomes.
As a Lead Field Sales Representative, you will be a strategic leader in the region, driving major GTM initiatives and high-value partnerships. You will influence VP/Director-level stakeholders internally and externally, and serve as a model of sales excellence for the team.
Learning is the ongoing quest for understanding, and we made it our mission more than 20 years ago to organize the world's information to make it universally accessible and useful. The learning landscape is changing, and the Learning and Education team's mission is to help everyone in the world learn anything in the world. We provide the information, tools, and services that help people gain knowledge, fuel curiosity, and prepare for what's next. We focus our work to add the most value for users to enable learning for school, work, and life. We believe everyone can and should have access to quality learning experiences to reach their full potential.
**Responsibilities**
+ Maintain significant overachievement of sales metrics (top 5% of organization), securing landmark deals and cross-product area partnerships.
+ Be a thought leader and trusted advisor by CxOs in the industry beyond a specific account base.
+ Initiate, lead, and deliver regional/global projects with Managing Director/VP visibility. Influence Product and Engineering teams.
+ Be an exemplar of Google values, leading complex cross-functional (inter-product area) projects and culture-lifting initiatives.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Is this job a match or a miss?
Apply Now
1
Job Description
**Job Overview**
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
**Essential Functions**
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised-on activities with the client.
- Monitors performance against existing service agreements and ensures client's obligations are met.
- Research, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.
- Represents IQVIA on external client projects.
- May mentor and lead other client service reps and represent the manager in their absence.
**Qualifications**
- Bachelor's Degree Req
- Four (4) years of related work experience Req
- One (1) to two (2) years' experience as an IQVIA Client Service Representative Req
- Broad knowledge of the concepts, practices, and procedures of the client service representative field Req
- Broad knowledge of IQVIA products and the pharmaceutical industry Req
- Meeting facilitation, presentation, and training experience Req
- Proficiency in PC applications, such as Excel, PowerPoint, etc.
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
- Ability to travel to clients and IQVIA offices as appropriate
- Accreditation preferred in multiple business lines of IMS service certification program Req
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
**Essential Functions**
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised-on activities with the client.
- Monitors performance against existing service agreements and ensures client's obligations are met.
- Research, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.
- Represents IQVIA on external client projects.
- May mentor and lead other client service reps and represent the manager in their absence.
**Qualifications**
- Bachelor's Degree Req
- Four (4) years of related work experience Req
- One (1) to two (2) years' experience as an IQVIA Client Service Representative Req
- Broad knowledge of the concepts, practices, and procedures of the client service representative field Req
- Broad knowledge of IQVIA products and the pharmaceutical industry Req
- Meeting facilitation, presentation, and training experience Req
- Proficiency in PC applications, such as Excel, PowerPoint, etc.
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
- Ability to travel to clients and IQVIA offices as appropriate
- Accreditation preferred in multiple business lines of IMS service certification program Req
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Is this job a match or a miss?
Apply Now
2
Job Description
**It's more than a job**
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
You will be part of our Management Team, adding your leadership expertise + entrepreneurial skills to the delivery of customer + operational excellence, ensuring business profitability.
**How you create impact**
You will be responsible for providing leadership to your team by overseeing + driving the overall business development objectives in relation to sales, revenue + growth targets.
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
- To drive business development by reviewing the sales pipeline, identifying new business opportunities + improving underperforming business, while overseeing the implementation of customer standard operating procedures (SOP) to drive customer excellence.
- To track our training curriculum, ensuring a stable + capable organisation with pipelines in place for all key positions.
- To ensure operations are managed within the regulatory requirements, company guidelines, industry standards + management guidance, liaising with QSHE to ensure audit readiness at all times.
- To ensure that regional + corporate initiatives are being understood, championed + implemented.
- To be the local face of sea logistics to all key vendors + customers, actively nurturing those relationships.
- To actively collaborate with + across the region to improve the business operating environment through best practice sharing, talent development + sustainable solutions.
- To drive a healthy forwarding sub-ledger, regularly analyzing profit + loss reports while ensuring target achievement, focusing on the cost of production + financial targets.
- To set up procurement + pricing strategies to help attract the right mix of business + trade lane development support in alignment with key stakeholders.
**What we would like you to bring**
+ Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
+ Minimum 3-5 years of experience in sea freight forwarding/logistics, including leadership experience.
+ Proven track record in business development, revenue growth, and P&L management.
+ Strong knowledge of ocean freight operations, procurement, pricing, and trade lane development.
+ Experience leading and developing high-performing teams.
+ Good understanding of industry regulations, compliance requirements, and quality standards.
+ Strong commercial, analytical, negotiation, and stakeholder management skills.
+ Excellent communication skills with the ability to build relationships with customers, carriers, and internal stakeholders.
+ Results-oriented with the ability to drive operational excellence and continuous improvement.
**What's in it for you**
At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here's what you can look forward to:
+ Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
+ People-Centric Culture: Join a team where your voice matters and people genuinely care.
+ Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
+ Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
+ Rewards & Recognition: Get rewarded for your passion, performance, and potential.
+ Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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You will be part of our Management Team, adding your leadership expertise + entrepreneurial skills to the delivery of customer + operational excellence, ensuring business profitability.
**How you create impact**
You will be responsible for providing leadership to your team by overseeing + driving the overall business development objectives in relation to sales, revenue + growth targets.
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
- To drive business development by reviewing the sales pipeline, identifying new business opportunities + improving underperforming business, while overseeing the implementation of customer standard operating procedures (SOP) to drive customer excellence.
- To track our training curriculum, ensuring a stable + capable organisation with pipelines in place for all key positions.
- To ensure operations are managed within the regulatory requirements, company guidelines, industry standards + management guidance, liaising with QSHE to ensure audit readiness at all times.
- To ensure that regional + corporate initiatives are being understood, championed + implemented.
- To be the local face of sea logistics to all key vendors + customers, actively nurturing those relationships.
- To actively collaborate with + across the region to improve the business operating environment through best practice sharing, talent development + sustainable solutions.
- To drive a healthy forwarding sub-ledger, regularly analyzing profit + loss reports while ensuring target achievement, focusing on the cost of production + financial targets.
- To set up procurement + pricing strategies to help attract the right mix of business + trade lane development support in alignment with key stakeholders.
**What we would like you to bring**
+ Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
+ Minimum 3-5 years of experience in sea freight forwarding/logistics, including leadership experience.
+ Proven track record in business development, revenue growth, and P&L management.
+ Strong knowledge of ocean freight operations, procurement, pricing, and trade lane development.
+ Experience leading and developing high-performing teams.
+ Good understanding of industry regulations, compliance requirements, and quality standards.
+ Strong commercial, analytical, negotiation, and stakeholder management skills.
+ Excellent communication skills with the ability to build relationships with customers, carriers, and internal stakeholders.
+ Results-oriented with the ability to drive operational excellence and continuous improvement.
**What's in it for you**
At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here's what you can look forward to:
+ Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
+ People-Centric Culture: Join a team where your voice matters and people genuinely care.
+ Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
+ Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
+ Rewards & Recognition: Get rewarded for your passion, performance, and potential.
+ Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
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