68 Quality Control Management jobs in Karachi

ATCO Laboratories Limited is hiring an Assistant Process Improvement Manager to support supply chain, operational excellence, project management, and performance management initiatives. Responsibilities

Assist in process mapping activities (AS IS and TO BE). Facilitate the creation of learning materials for effectively rolling out new SOPs and processes. Promote and foster a culture of continuous improvement, innovation, and excellence throughout the organization. Education & Experience

BBA / MBA, subject knowledge in Business Process Management 2 years of relevant experience Skills

Enthusiastic about Generative AI and emerging technologies Basic understanding of UI/UX principles Strong problem-solving and analytical mindset Effective communication and collaboration skills Ability to adapt quickly to new tools and processes Location

Karāchi, Sindh, Pakistan Seniority level

Entry level Employment type

Full-time Job function

Management and Manufacturing Industries

Pharmaceutical Manufacturing Get notified about new Process Improvement Manager jobs in

Karāchi, Sindh, Pakistan .

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Overview

The incumbent will be responsible for achieving operational excellence at TCF by fulfilling the following responsibilities via

Policy & Process Optimization : Responsibilities

Lead the full lifecycle for priority projects from problem definition to stable rollout; Define scope, objectives, timelines, owners, baselines, and success metrics. Form and run cross functional working groups; Set governance rituals, minutes, action trackers, and decision logs to maintain a clear audit trail. Produce complete delivery artifacts before rollout; Detailed project plan with critical path, RACI, risk and issue log, data readiness checklist, UAT plan and cases, SOPs, communications pack, and training materials. Coordinate with IT for form logic, data flows, and system updates; Define acceptance criteria, run UAT, resolve defects, and obtain business sign offs. Pilot solutions with a control approach where relevant; Track coverage, exceptions, and support tickets; Escalate risks early with evidence. Plan and execute change management and training for scale up; Ensure version control and proper archival of all documents and approvals. Establish KPIs and dashboards to monitor performance post go live; Report progress, risks, and recommendations to the steering committee on a fixed cadence. Coach analysts and project coordinators to strengthen planning, documentation quality, and stakeholder engagement. Drive continuous improvement using feedback from schools and area offices to refine SOPs, forms, and communications.

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Job Responsibilities:

Oversee the entire bug lifecycle from detection to resolution. Ensure efficient tracking and management of bug reports. Develop and implement strategies to minimize the occurrence of bugs. Evaluate and prioritize bug tickets based on severity, frequency, and impact on business and users. Utilize JIRA to track and manage bug tickets effectively. Collaborate with the development team to understand new features. Regularly review and update test cases to align with evolving features. Design specific test cases for the website, focusing on user experience, functionality, and performance. Stay updated with the latest trends and technologies in QA and software testing. Requirements: Proven experience of at least 2 years in quality assurance positions, preferably within the field of technology. Advanced experience with quality assurance tools such as Jira. Strong sense of ownership of tasks and responsibilities. Attention to detail, thoroughness, and accuracy when assigned tasks. Keen problem solver with well-developed conceptual and analytical skills. Able to set achievable and measurable personal goals for performance and growth, and juggle multiple competing deadlines. Job Type:

Full-time How to Apply: Interested candidates can send their resume to

. Location:

Rokane G24 - Suite#411 - International City Phase(2) - Dubai

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Overview

Remote Office, acting as a dedicated HR partner for our clients, is on the hunt for a

Quality Assurance Engineer

with documentation expertise who will directly work with one of our Australian clients. It is a multifaceted role where the person will be responsible for identifying bugs and issues in software before launch and communicating with the company's clients directly for feedback. Details

Employment Status:

Full-time Experience Requirements:

5+ years Work hours:

12PM to 8PM AEST Weekdays:

Monday to Friday Type:

Remote (WFH) Needed ASAP Job Location:

Remote, Negotiable Job Responsibilities

Develop test scripts/procedures from information provided in feature abstracts, user stories, and design documentation/requirements Prepare the test cases to ensure a proper QA for the software products Create and maintain Master Test Plan and Test Strategy documents. Execute test scripts/procedures in both dry runs and actual customer test events. Maintain regular status updates and assess risks/issues for test script execution. Create and maintain test automation framework across multiple projects. Document results of tests for the software development team Recommend improvements in software to enhance user experience Perform both functional tests and automated tests through the unit testing phases. Detect frontend UI issues along with cross-platform compatibility errors. Collaborate with the software developer to enhance and improve programs Participate in support activities when the need arises Attend technology support tickets when required Prepare and maintain the ‘how to’ and FAQ documentations for end users Job Requirements

Extensive experience in software development and testing Experience installing, programming and flashing software or firmware on embedded devices Proficiency in creating detailed test cases and writing unit tests and integration tests Experience with test automation tools like Selenium, Appium, or Robot Framework Strong understanding of SDLC, testing methodologies, and bug-tracking systems (Azure DevOps) In-depth understanding of testing ASP.NET MVC and .NET Core stack Excellent customer service skills to work with customers directly to collect real-time feedback and error logs Excellent analytical and problem-solving skills Work meticulously, with good teamwork and a high sense of responsibility Great team player; able to work efficiently with minimal supervision Prior experience in SaaS industry is an added advantage About Remote Office

Remote Office is an end-to-end RemoteOps platform providing global HR solutions. We specialise in building and managing high-impact remote teams for clients across various industries, focusing on talent acquisition, compliance, cloud HR, and team consultancy. Our mission is to streamline global HR management, allowing businesses to focus on their core operations.

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Overview

Role: Quality Assurance Officer. This is a full-time on-site role located in Gujranwala. The Quality Assurance Officer will be responsible for ensuring the quality and consistency of products. Responsibilities

Conduct quality control tests and maintain quality assurance protocols. Manage quality management systems and perform quality audits. Analyze data to identify areas for improvement and implement actions to enhance product quality. Qualifications

Proficiency in Quality Control and Quality Assurance Strong analytical skills Experience in quality management and quality auditing Excellent attention to detail and problem-solving skills Ability to work independently and as part of a team Bachelor's degree in a relevant field such as Engineering, Manufacturing, or Quality Management Experience in the manufacturing industry is a plus Seniority level

Entry level Employment type

Full-time Job function

Quality Assurance Industries

Manufacturing

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Overview

Join to apply for the

Quality Assurance Analyst

role at

Life @ Get Licensed . At Get Licensed, we help people get training, get licensed and find work, and we do this by leveraging technology to make the whole process as efficient and easy as possible. We operate across a number of verticals, and we’re looking to expand those verticals to cater to demand in the UK. We’ve helped more than 400,000 people get licensed and find work and are consistently rated 5-star on Trustpilot with over 32,000 reviews. Get Licensed is a fast-paced technology business at heart (the majority of our team are developers or tech wizards), and we are at an exciting stage of our business, having tripled since 2020. We have ambitious plans to significantly scale our existing business, broaden our product suite, and continue to grow profitably revenue year on year, with a clear roadmap of how we will get there. We are looking for a full-time

Quality Assurance Analyst

to join our QA team. The

QA Analyst

will report to our head of department based in Pakistan, and together they will create a positive and productive working environment, agree on objectives and deliverables which will be achievable, and which will also drive the business forward. The ideal candidate will be a skilled Quality Assurance Analyst with hands-on experience in QA tools and performance monitoring. They’ll lead evaluations, deliver actionable feedback, and support continuous improvement across customer interactions. Working closely with the QA Lead, they’ll help shape scalable QA processes while embodying Get Licensed’s values of agility, curiosity, excellence, and care. What you will be doing

Conduct 70+ evaluations per day across sales and customer support interactions (calls, live chats, and emails). Perform live monitoring of agents to assess communication quality and real-time problem resolution. Deliver timely, constructive, and actionable feedback to agents Conduct 1:1 coaching sessions or group training sessions to improve quality performance. Assist in developing and maintaining QA scorecards aligned with business goals. Contribute to the design, execution, and optimization of QA frameworks and processes. Analyze performance data and work with team leads to identify trends and opportunities. Maintain documentation of performance issues, coaching outcomes, and QA scores. Collaborate with QA Lead and Ops Team to drive quality and compliance What we are looking for

Knowledge of QA standards and quality monitoring processes Hands-on experience with QA tools such as Playvox, Scorebuddy, Voxjar or similar Proven ability to design or contribute to QA scorecard development Excellent verbal and written English communication skills Strong analytical mindset with attention to detail and critical thinking Expected Behaviours

We are committed to achieving excellence, whilst having fun and being highly curious. We are passionate about hiring fantastic individuals who thrive in an open, fast-paced and collaborative environment, who are accountable to themselves, take responsibility from day one, and are willing to roll their sleeves up to get stuff done. There are certain behaviours that we expect from our colleagues, and the key ones are set out below. Fundamentally we expect everyone at Get Licensed to Do The Right Thing. We measure performance against these behaviours as part of each employee’s quarterly review: Be empathetic - Be kind and treat others how you would like to be treated Remain curious - ask questions, continually learn, and strive for better Empower people - share your knowledge, lend a helping hand, and make people feel valued Think big - Think differently, be agile, act on great ideas quickly – there is always a better way of doing something Delivery quality - Work to a standard of which you are proud - be efficient, take ownership, deliver and celebrate successes Our People Promise at Get Licensed is to provide joy, knowledge and prosperity for our team members, customers, and shareholders. We believe that looking after our people is paramount, and the pathway to success Seniority level

Entry level Employment type

Full-time Job function

Analyst, Quality Assurance, and Research Industries

Staffing and Recruiting Technology, Information and Media Referrals increase your chances of interviewing at Life @ Get Licensed by 2x Get notified about new Quality Assurance Analyst jobs in

Karāchi, Sindh, Pakistan . Related roles

Software Quality Assurance Engineer-Manual Senior Software Quality Assurance Engineer Freelance Trainer - Welding Inspection & QC

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Overview

Ensure service delivery aligns with established quality standards, elevating customer satisfaction and operational efficiency. Drive continuous improvement through meticulous evaluation, fostering excellence in the BPO organization. Qualifications

Bachelor's Degree 3+ years of Customer Services Quality Assurance Strong Intellectual Skills & Communication Skill (Written & Verbal) Leadership Skills, able to work without supervision Project Management & Strategic Management skills Data Base Management skills Management and Decision Making skills Time management Responsibilities

Monitor and assess customer interactions to align with quality benchmarks, ensuring consistent service excellence. Analyze evaluation data for actionable insights, driving data-backed decisions that enhance customer experiences. Collaborate cross-functionally to develop training programs, streamline processes, and maintain high service standards. Identify process gaps, suggest enhancements, and contribute to efficient workflows and increased customer satisfaction. Provide constructive feedback to agents, empowering skill development for improved customer interactions. Ensure adherence to policies, regulations, and standards during customer interactions, upholding service integrity. Collaborate with Customer Experience teams to identify pain points, enhancing satisfaction and loyalty through improved journeys.

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Overview Associate Human Resources - Recruitment & Selection @Intersys Ltd. Note: This is not a SQA role.

Skills Required

Fluent in spoken and written English

Analytical thinking and decision making

Handling pressure situations

Job Description / Responsibilities

Monitoring and assisting customer communication

Investigating and assessing call records

Ensuring timely service delivery

Maintaining customer and project records

Communicating and retaining customers over phone and emails

Shift 9 PM – 6 AM / 10 PM – 7 AM (Night Shift)

Experience Fresh – 1 Year

Seniority level

Entry level

Employment type

Full-time

Job function

Quality Assurance

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Intersys Ltd. by 2x

Get notified about new Quality Assurance Specialist jobs in

Karāchi, Sindh, Pakistan .

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Overview

Our purpose here at Get Licensed is to make our world a safer place, and our product promise is to make the Security Industry more efficient by leveraging technology. We also have a people's promise, as without people we are nothing - we believe that looking after our people is paramount, and the pathway to success. Our people promise to provide joy, knowledge, and prosperity for our team members, customers, and shareholders. Get Licensed is a technology business at heart (the majority of our team are developers or tech wizards), and we are at an incredibly exciting stage of our business, having grown 70% year-on-year since 2020. We are in search of a highly skilled SQA Engineer (Software Quality Assurance) to join our team. This role is responsible for ensuring the quality and reliability of our web and mobile applications from both a user and technical perspective. As a SQA Engineer, you will perform in-depth testing of our applications, focusing on identifying defects, improving the user experience, and verifying that all technical aspects of the software are functioning as expected. Responsibilities

Design and execute impactful test plans and cases for modern web and mobile applications. Perform thorough functional, regression, and integration testing across diverse environments to ensure seamless performance. Conduct API testing with tools like Postman, Swagger, and more, ensuring robust backend reliability. Champion performance and load testing using industry tools such as JMeter, Gatling, or LoadRunner. Take the lead in identifying, documenting, and resolving bugs and performance bottlenecks. Work closely with developers to embed quality across the entire development lifecycle. Enhance automation strategies by contributing to test frameworks and script libraries (where applicable). Play a critical role in supporting CI pipelines with robust QA validation steps that streamline delivery. Qualifications

You'll be central to delivering exceptional product experiences. Your insights and contributions will directly influence development outcomes. You'll be surrounded by teammates who value collaboration, curiosity, and getting things right. Expected Behaviours

As the face of Get Licensed, you will be required to lead by example, and live the Get Licensed values to their fullest, based around Doing the Right Thing: Agility: We move fast, adapt quickly, and continuously improve. Curiosity: We never stop learning and seeking better ways to do things. Excellence: We set new standards and strive to exceed expectations. Love: We care deeply for the work we do, for each other, and for our customers. Benefits

Competitive base salary with additional benefits, including private medical insurance, and paid holiday. Unlimited opportunities for career growth and professional development. The chance to influence and improve training delivery across the organization. Join a dedicated and professional team where your ideas are welcomed and your commitment rewarded.

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