283 IT Support Staff jobs in Punjab

Technical Support Specialist

Locations: PER - Lahore, PK

Time Type: Full time

Posted On: Posted 2 Days Ago

Job Requisition ID: R42700

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

About Division:

Constellation1 , a part of Constellation Real Estate Group, is a premier provider of industry-leading real estate marketing solutions. We specialize in developing cutting-edge real estate websites, mobile technologies, interactive voice response systems, and marketing services tailored to home builders. As part of our commitment to delivering exceptional services, we are looking for two motivated and dynamic Support Specialists to join our team in Lahore .

Division Link:

Position Overview:

As a Technical Support Specialist at Constellation1, you will be responsible for providing top-tier technical support to our clients, ensuring a seamless user experience with our products. This role involves troubleshooting software issues, answering client inquiries, and helping users understand how to maximize the value of our solutions. The ideal candidates will be highly organized, efficient, and capable of working both independently and as part of a team. You will be working in a fast-paced environment, with a focus on customer satisfaction and problem resolution.

Key Responsibilities:

• Provide exceptional support and troubleshooting for software issues via telephone, email, or our ticketing system.
• Respond to client inquiries regarding the use of supported software, helping them navigate features and functions.
• Offer solutions and guidance for basic technical support related to software and operating systems.
• Participate in the after-hours “call duty” schedule to ensure continued support outside of regular working hours.
• Document, track, and manage support tickets to ensure timely resolution of all client concerns.
• Create and monitor service tickets, ensuring effective and prompt management of all client requests.
• Provide product knowledge to clients, offering upgrade suggestions when relevant to enhance their user experience.

Skills and Qualifications:

• Essential:
  • Outstanding communication skills in English (both verbal and written).
  • 2-5 years of experience in a technical support or helpdesk environment.
  • Strong customer service and problem-solving abilities.
  • Highly organized with the ability to manage multiple tasks and meet deadlines.
  • Proficient in Microsoft Office Suite.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong attention to detail and ability to document support processes accurately.
• Desirable (but not required):
  • Knowledge of real estate software or the real estate industry.
  • Basic understanding of accounting principles.
  • Basic knowledge of SQL databases (would be an asset).
  • Basic knowledge of cloud platforms like Azure or AWS (would be an asset).

Education/Technical Requirements:

• Minimum 2-5 years of experience in a technical support role.
• Proficiency in SQL databases and troubleshooting software-related issues.
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Fluency in both verbal and written English.
• Familiarity with real estate software, accounting principles, or cloud platforms (Azure/AWS) is a plus.
  

Work Timings:

• Shift Hours: 9 AM to 5 PM Central Standard Time (10 PM to 7 AM Pakistan Standard Time)
• Weekend Availability: Must be willing to work on weekends when required.
• After Hours Support: Willingness to provide support outside standard business hours as needed.

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan (Tenured Employees Only)
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

• Customer Support & Troubleshooting: Provide technical support via phone, email, and chat for troubleshooting issues related to software, networking, and DIS applications.
• Ticket Management: Document, track, and monitor service requests using ticketing systems to ensure timely resolutions.
• Issue Resolution & Communication: Collaborate with internal teams to discuss and find solutions to problems, while applying strong analytical, communication, and problem-solving skills.
• Bug Reporting & Testing: Identify and report software bugs, researching solutions and submitting change requests to the development team for testing and resolution.
• Database & Data Integrity: Analyze system databases to identify inconsistencies or data damage, executing corrections to maintain customer data integrity.
• Priority Management: Champion the prioritization of customer-reported issues within the team, ensuring proper resolution and timely updates for customers and management.
• Continuous Learning: Stay committed to learning new product features and functionality, participating in training webinars or recorded sessions.
• Documentation & Knowledge Base: Contribute to creating and updating Knowledge Base articles based on customer feedback and usage.
• Network Troubleshooting: Troubleshoot and resolve issues related to local area networks (LANs), wide area networks (WANs), and Internet systems.
• Client Application Support: Provide support for DIS client/web/mobile applications and perform troubleshooting on hosted servers.
  
  

• Experience: Minimum of 4+ years of technical support experience, preferably supporting or deploying applications/products.
• Educational Background: AA degree in a technical field or equivalent experience. Alternatively, 5+ years of technical support experience in a related field.
• Certifications: Industry-specific certifications such as Sonicwall, Cisco, Microsoft, CompTIA, or equivalent are highly preferred.
• Networking Knowledge: Proficiency in LAN/WAN networking and telecommunications.
• Application Support: Experience or knowledge of client/server and web/mobile applications.
• Linux Experience: Previous experience working with Linux systems is a plus.
• Technical Skills: Strong technical aptitude, with expertise in software and operating system troubleshooting methodologies.
• Communication: Excellent written and verbal communication skills, with a customer-centric focus.
• Problem Solving: Ability to apply strong analytical and critical thinking skills to identify, resolve, and document customer-reported issues.
• Customer Service: A proven track record of providing superior customer service, issue resolution, and follow-up.
• Accent: A neutral to American accent is favorable for clear communication with international clients.
  
  

• Strong organizational skills and attention to detail.
• Ability to work independently and within a team.
• Eagerness to learn new technologies and expand skill set.
• Flexible and adaptable in a dynamic work environment.
  
  

• 05:00 AM to 05:00 PM Pacific Standard Time ( Third Shift (Night) Pakistan Time)
• Rotation of afterhours support
• Willing to work on Weekends (If Required)
  
  

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan (Tenured Employees Only)
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

Network Support Specialist page is loadedNetwork Support Specialist Apply locations PER - Lahore, PK time type Full time posted on Posted 30+ Days Ago job requisition id R43243

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division:
Dealer Information Systems Corporation is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.

Division Profile:

We are seeking a dedicated, career-oriented, and motivated Network Support Specialist to join our Lahore office. The ideal candidate should be passionate, highly organized, and possess excellent verbal and written communication skills. This role is perfect for a team player who thrives in a fast-paced environment and is eager to contribute to providing a professional and positive user experience.

As a Network Support Specialist, you will be responsible for delivering technical support and training to customers, helping resolve various technical issues, and ensuring high levels of customer satisfaction. This role will involve troubleshooting networking and DIS applications to improve productivity and reduce downtime. You will be an essential part of the global team and work as an extension of the DIS team from our Lahore office.

Key Responsibilities

• Customer Support & Troubleshooting : Provide technical support via phone, email, and chat for troubleshooting issues related to software, networking, and DIS applications.
• Ticket Management : Document, track, and monitor service requests using ticketing systems to ensure timely resolutions.
• Issue Resolution & Communication : Collaborate with internal teams to discuss and find solutions to problems, while applying strong analytical, communication, and problem-solving skills.
• Bug Reporting & Testing : Identify and report software bugs, researching solutions and submitting change requests to the development team for testing and resolution.
• Database & Data Integrity : Analyze system databases to identify inconsistencies or data damage, executing corrections to maintain customer data integrity.
• Priority Management : Champion the prioritization of customer-reported issues within the team, ensuring proper resolution and timely updates for customers and management.
• Continuous Learning : Stay committed to learning new product features and functionality, participating in training webinars or recorded sessions.
• Documentation & Knowledge Base : Contribute to creating and updating Knowledge Base articles based on customer feedback and usage.
• Network Troubleshooting : Troubleshoot and resolve issues related to local area networks (LANs), wide area networks (WANs), and Internet systems.
• Client Application Support : Provide support for DIS client/web/mobile applications and perform troubleshooting on hosted servers.

Required Qualifications & Skills

• Experience : Minimum of 4+ years of technical support experience, preferably supporting or deploying applications/products.
• Educational Background : AA degree in a technical field or equivalent experience. Alternatively, 5+ years of technical support experience in a related field.
• Certifications : Industry-specific certifications such as Sonicwall, Cisco, Microsoft, CompTIA, or equivalent are highly preferred.
• Networking Knowledge : Proficiency in LAN/WAN networking and telecommunications.
• Application Support : Experience or knowledge of client/server and web/mobile applications.
• Linux Experience : Previous experience working with Linux systems is a plus.
• Technical Skills : Strong technical aptitude, with expertise in software and operating system troubleshooting methodologies.
• Communication : Excellent written and verbal communication skills, with a customer-centric focus.
• Problem Solving : Ability to apply strong analytical and critical thinking skills to identify, resolve, and document customer-reported issues.
• Customer Service : A proven track record of providing superior customer service, issue resolution, and follow-up.
• Accent : A neutral to American accent is favorable for clear communication with international clients.

Additional Skills & Attributes

• Strong organizational skills and attention to detail.
• Ability to work independently and within a team.
• Eagerness to learn new technologies and expand skill set.
• Flexible and adaptable in a dynamic work environment.

Work Timings:

• 0 5 :00 AM to 0 5 :00 PM Pacific Standard Time ( Third Shift (Night) Pakistan Time)
• Rotation of afterhours support
• Willing to work on Weekends (If Required)

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan (Tenured Employees Only)

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

• Effectively apply the knowledge to solve a range of problems.
• Creation of development "bug” reports, working with development to ensure items are completed and properly tested.
• Keeping customers informed of the status of open cases, providing next steps and anticipated resolution times.
• Manage customer issues through effective troubleshooting, listening, problem solving, positive action, information gathering and case escalation in a timely manner when appropriate.
• Prioritize, balance, multitask competing issues based on impact to end user, customer urgency, length of outstanding issue and political sensitivity.
• Promote and maintain high quality, professional, service-oriented company image with customers and internal staff.
  
  

• Bachelor's Degree, preferably in a technical discipline. Accounting Degree holders would be considered as an asset
• 3 to 5+ years of experience in a similar role (customer application support).
• Experience with Accounting Business applications or ERP’s would be an asset
• Possess basic knowledge and skill in a technical area such as desktop and network support and be able to handoff to a L2 resource
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Excellent Communication. You know what to say and more importantly, how to say it.
• Experience working varied hours
• Service Minded. You deliver customer and partner support like you expect to receive it, with excellence
  
  

• Excellent Communication Skills.
• Eager to learn.
• Ability to work independently and as a team member.
• Ability to work in a fast-paced environment.
• Ownership of issues through resolution
  
  

• 7 PM to 4 AM Pakistan Time
• Willing to Work Weekends – If Required
• Possibility of adding new resources to Weekend On Call Support – After Training/Completing Probation.
• Change of Workshift after training is a possibility in a different timezone
  
  

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan (Tenured Employees Only)
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

Technical Support Specialist (L1-Accounting) page is loadedTechnical Support Specialist (L1-Accounting) Apply locations PER - Lahore, PK time type Full time posted on Posted 6 Days Ago job requisition id R46044

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division:

Premier Construction provides industry-leading business management and accounting software. Company's fully integrated solutions provide all of the tools that are needed to increase productivity and improve bottom line requirements. Constellation companies are leading developers of technology solutions for vertical markets in North America, Europe and Australia.

Division Link :

The Position:

We are looking for Tier 1 Technical Support (Accounting) resource with all the necessary tools for our Customer Success Team. Take client calls including responding, researching/troubleshooting and resolving client inquires in a timely manner.

The successful hire will be located and work out of the Contour Software Lahore office, working as part of the Premier Construction’s Global team. This role will require complete overlap with the US-based Support teams.

Responsibilities

• Effectively apply the knowledge to solve a range of problems.
• Creation of development "bug” reports, working with development to ensure items are completed and properly tested.
• Keeping customers informed of the status of open cases, providing next steps and anticipated resolution times.
• Manage customer issues through effective troubleshooting, listening, problem solving, positive action, information gathering and case escalation in a timely manner when appropriate.
• Prioritize, balance, multitask competing issues based on impact to end user, customer urgency, length of outstanding issue and political sensitivity.
• Promote and maintain high quality, professional, service-oriented company image with customers and internal staff.

Education/Experience

• Bachelor's Degree, preferably in a technical discipline. Accounting Degree holders would be considered as an asset
• 3 to 5+ years of experience in a similar role (customer application support).
• Experience with Accounting Business applications or ERP’s would be an asset
• Possess basic knowledge and skill in a technical area such as desktop and network support and be able to handoff to a L2 resource
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Excellent Communication. You know what to say and more importantly, how to say it.
• Experience working varied hours
• Service Minded. You deliver customer and partner support like you expect to receive it, with excellence

Key Skills and Competencies

• Excellent Communication Skills.
• Eager to learn.
• Ability to work independently and as a team member.
• Ability to work in a fast-paced environment.
• Ownership of issues through resolution

Work Shift Timings:

• 7 PM to 4 AM Pakistan Time
• Willing to Work Weekends – If Required
• Possibility of adding new resources to Weekend On Call Support – After Training/Completing Probation.
• Change of Workshift after training is a possibility in a different timezone

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan (Tenured Employees Only)

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

1 day ago Be among the first 25 applicants

Direct message the job poster from Zameen.com

About Us:

Zameen.com is Pakistan's leading online real estate platform, connecting buyers and sellers nationwide and globally. Since our first funding round in 2012, we've secured $29 million in investments from renowned venture capital firms and angel investors. We are currently seeking a passionate Sales Support Specialist to join our dynamic team!

Job Description:

As a Sales Support Specialist, you'll play a key role in driving sales growth by:

• Building strong relationships with clients to understand their needs
• Showcasing property units through demonstrations and site visits
• Ensuring seamless deal closures and delivering exceptional customer experiences
• Maintaining open communication channels with clients to adapt to evolving requirements

Responsibilities:

• Understand client requirements and preferences
• Provide comprehensive briefings on relevant property units
• Conduct site visits and demonstrations to facilitate informed decisions
• Close deals efficiently and maintain a high sales conversion rate
• Foster long-term client relationships through excellent customer service

Requirements:

• Bachelor's degree or equivalent practical experience
• Passion for sales and commitment to excellence
• Alignment with our core values: customer-centricity, innovation, and teamwork
• 1-2 years of sales experience in the same industry or relevant (Fresh Graduates are encouraged to apply)
• Excellent communication and interpersonal skills

• Associate

• Full-time

• Customer Service and Public Relations

• Real Estate, Telephone Call Centers, Food and Beverage Services

Referrals increase your chances of interviewing at Zameen.com by 2x

Get notified about new Sales Support Specialist jobs in Lahore, Punjab, Pakistan .

We are seeking two Customer Support Specialists.

The Customer Support Specialists ensures that all customer needs are promptly addressed by responding to customers’ requests, orders, questions and concerns in a timely and accurate manner, while exercising the highest level of service and quality.
Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player and be motivated to achieve a rewarding career within the organization.

Responsibilities:

• Accurately enter customer sales orders, quotes and returns
• Receive inbound calls and respond to calls as appropriate
• Promptly resolve customer service issues to the customer’s satisfaction per company procedures and standards
• Perform administrative duties, reports and special projects associated with Customer Support

Requirements:

• Exceptional Communication Skills and Professional Presence
• Scheduling customers, tracking job assignments and scheduled dates.
• Pre-calling customers, following up with escalated situations.
• Effective Team Player with the ability to Work Independently
• Excellent written, verbal and interpersonal communication skills.
• Strong Communication skills are required to communicate with US Customers.
• Taking inbound calls and making outbound calls.

At MR Backoffice, we count on meticulously accurate and insightful data to drive solutions for our clients. We are currently looking for a highly motivated individual with exceptional detail orientation and analytical skills to join us in our mission. The ideal person for the job will have previous experience working in data entry, performing administrative duties, and providing support to management. Due to the nature of the work involved, our recruitment support specialist is expected to collaborate extensively both within and outside teams, requiring superior written and verbal communication skills. We seek a focused professional trained to handle any situation and provide high-quality results within a quick turnaround time.

Objectives of this Role

1. Optimize operational efficiency by quickly and accurately assimilating information and maintaining quality data in our clients' proprietary database.
2. Recommend data management solutions according to business requirements.
3. Ensure usability of ATS software and equipment, and manage malfunctions.
4. Handle queries for researching data from upper management and employees.
5. Oversee and achieve organizational goals while upholding best practices.

Daily and Monthly Responsibilities

1. Gather and input data into databases, and verify the accuracy of valuable company information.
2. Review data for errors or redundancies, make corrections, and check output.
3. Research information needed for clients with minimal oversight.
4. Use and analyze data from automated information aggregators to update databases.
5. Create systems and processes to efficiently capture information, and coach the team on usage.
6. Generate leads, store responses in datasheets and databases, and perform quick checks for the validity of data.

1. Superb written and verbal communication skills.
2. Fast typing, with an eye for accuracy.
3. Proficiency in Microsoft Office/Excel, Google Spreadsheets, and online forms.
4. Detail-oriented.
5. Experience developing internal processes and filing systems.

We are a dynamic and fast-growing company committed to providing exceptional customer service. As we continue to expand, we are looking for a dedicated and experienced Customer Support Specialist to join our team. If you are passionate about helping customers and have excellent communication skills, we would love to hear from you!

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and professional manner.
• Provide clear and accurate information about our products and services.
• Troubleshoot customer issues, resolve complaints, and ensure customer satisfaction.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with internal teams to resolve complex customer issues.
• Assist in creating and updating customer support documentation.

Requirements:

• Minimum of 2 years of experience in customer support or a related field.
• Strong verbal and written communication skills in English.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with customer support software or CRM systems is a plus.
• A positive, friendly, and patient attitude when dealing with customers.

Preferred Qualifications:

• Experience in a tech or SaaS environment is a plus.
• Ability to handle high-pressure situations effectively.

Benefits:

• Competitive salary and performance-based incentives.
• Flexible working hours.
• Opportunity for career growth and development.
• Health and wellness benefits.
• (Additional perks, e.g., remote work options, team-building events, etc.)

How to Apply: If you're a problem-solver who enjoys helping others, we'd love to hear from you. Please submit your resume and a cover letter highlighting your relevant experience and why you're a great fit for the role.

Listening to Customers

Customer Care Representation

Customer Satisfaction Management

Communication Skills