35 IT Specialists jobs in Islamabad

Direct message the job poster from Orgonize

HR Professional | Technical Recruiter | Talent Acquisition Specialist | Head Hunter | Sourcer | Recruitment | Payroll Management | HR Operations

We are hiring Technical Customer support staff to support Clients and Users, manage

onboarding, and solve technical issues for a fast-growing technology platform. This role

blends customer care, technical problem solving, and solution advisory.

Responsibilities:

• Assist customers via chat, email, and occasional calls.
• Guide new users through onboarding and product adoption.
• Troubleshoot technical issues related to platform integrations and configurations.
• Work closely with internal teams to relay feedback and improve the product.
• Contribute to FAQs and user documentation.

Requirements:

• Background in technical support or customer success in a tech-driven environment.
• Ability to explain technical concepts clearly to all audiences.
• Strong problem-solving and communication skills.
• Fluency in English both written & spoken; additional languages are a plus.
• You must have your own laptop.
• Willingness to work in rotating shifts.

Preferred:

• Experience with SaaS or digital platforms.
• Exposure to emerging technologies or innovative digital solutions.
• Familiarity with CRM and customer support tools.

Experience required: 1-2 Years

Job Type: Full-time

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Events Services

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SM Solutions Design & Delivery – IT Compute Inside Solutions Architect - UC & Collaboration Technical Support Engineer (German-Speaking) NodeJS Developer – Technical Support Team

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Job Description :

EyeCure Soft is looking for a detail oriented and technically skilled Technical Support Officer to join our team and help us ensure an excellent user experience for our customers.

Role

As a Technical Support Officer, you will be the first line of support for clients facing software-related issues. You will provide troubleshooting, technical guidance, and problem resolution to end users, while collaborating with internal teams to improve product performance and customer satisfaction.

Key Responsibilities

• Respond to customer inquiries.
• Troubleshoot software problems and provide clear, step-by-step solutions.
• Document technical issues, resolutions, and customer interactions.
• Assist in onboarding new clients by providing training and support materials.
• Test software updates and provide feedback before release.

Job Specification :

Requirements

• DAE /Bachelor’s degree in Information Technology, or related field.
• 1–3 years of experience in a technical support or helpdesk role.
• Excellent communication and problem-solving skills.

• Familiarity with Windows and web-based applications.
• Ability to grasp new software tools and platforms quickly.
• Basic understanding of databases, networking, Windows installation & trouble shoot

Job Rewards and Benefits : Communication,Incentive Bonus,Leaves,Provident Fund,Transport #J-18808-Ljbffr

Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.

The ideal candidate will have excellent problem-solving skills, a strong passion for customer service, and a solid understanding of hardware and software troubleshooting. The role requires effective communication skills and the ability to work well in a team-oriented, fast-paced environment.

Responsibilities

• Provide Technical Support to the internal users via phone call, email and in-person
• Diagnose and troubleshoot hardware, software, network, and IT system issues on desktops, laptops, and other devices.
• Install, configure, and maintain new computer hardware, operating systems, and software applications.
• Document IT processes and procedures.
• Ensure high standards of customer service and clear communication with users.
• Provide comprehensive IT technical support operations across the organization, ensuring efficient performance and uptime of IT systems.
• Monitor and maintain the health and performance of IT systems
• Research and stay updated on emerging technologies

• Bachelor's degree in computer science, Information Technology, or related field
• Minimum 1 - 2 years of experience in Technical Support
• Strong knowledge of computer systems and technologies
• Experience with troubleshooting hardware and software issues
• Capable of creating a root cause analysis on issues
• Excellent and effective customer service and communication skills
• Experience as an IT support in a call center or something similar
• Ability to prioritize and manage multiple tasks
• Capable of task management and customer handling
• Available to work onsite and remotely.

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Join to apply for the Technical Support Associate role at Howmuch .

Overview
Howmuch Pvt Limited is seeking a Technical Support Associate for its Retail and Restaurant Management and POS Solutions, Howmuch ( and Foodnerd (

Major Duties & Responsibilities

• Set up hardware and install and configure software and drivers.
• Maintain and repair technological equipment (e.g. routers) or peripheral devices.
• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.).
• Perform regular upgrades to ensure systems remain updated.
• Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Arrange maintenance sessions to discover and mend inefficiencies.
• Offer timely technical support and teach users how to utilize computers correctly.
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protects organization's value by keeping information confidential.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Adhering to company's policies, standards and procedures in the performance of job duties.

Qualifications

• Proven experience as computer technician or similar role.
• Thorough knowledge of computer systems and IT components.
• Good knowledge of internet security and data privacy principles.
• Excellent troubleshooting skills.
• Exceptional organizing and time-management skills.
• Strong verbal and written communication skills are critical.
• Relevant certifications (e.g. CompTIA A+) will be an advantage.
• Experience/Knowledge of Hubspot CRM is a plus.

Key Benefits

• Competitive commission structures that reward your work.
• Bonuses and Commissions.
• Accelerated learning and career growth!

Seniority level

Entry level

Employment type

Contract

Job function

Information Technology

Industries

Retail

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Technical Support Representative - REMOTE
CyberNet Communications, Pakistan

Degree/Diploma in Computer Science, Engineering or related field

• Great organizational and interpersonal skills
• Someone who is flexible and proactive
• Creative mindset, problem solver, service oriented and self-learning skills
• Innovative attitude, stress resistant, team player, flexible
• Previous industry experience in 24 x 7?Network Operation Center or call Center
• Working hours are from 6 PM-2 AM Pacific Time zone on Monday, Tuesday, and Wednesday , Thursday and Friday are off, then we continue on Saturday-Sunday from 9AM-6 PM

Job Description:

• Identifies, investigates and resolves users' problems with computer software and hardware
• Deliver service and support to end-users using and operating automated call distribution phone software and emails and troubleshoot issues.
• Proactively monitor and respond to events, error conditions and threshold events in network monitoring system and troubleshoot events
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
• Follow standard processes and procedures
• Identify and troubleshoot issues per Client specifications
• Redirect problems to appropriate resource
• Accurately process and record call transactions using a computer and designated tracking software
• Stay current with system information, changes, and updates

Job Specification

Job requirements:

• Excellent written and oral English skills
• Excellent technical, diagnostic, and troubleshooting skills
• Being capable to manage between 20-30 inbound calls per shift and troubleshoot technical issues
• Working knowledge of Microsoft Office (MS Work, Excel etc), Adobe PDF and other basic business productivity software
• Working knowledge of IT system fundamentals and system management tasks
• Working knowledge of networking principles and operating systems
• Ability to clearly document and articulate technical issues in English
• Must be reliable and dependable, self-motivated and demonstrate a willingness to learn
• Ability to work closely with peers and other teams

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Technical Support Engineer (German-Speaking)

Join to apply for the Technical Support Engineer (German-Speaking) role at Ähdus Technology GmbH

Technical Support Engineer (German-Speaking)

2 weeks ago Be among the first 25 applicants

Join to apply for the Technical Support Engineer (German-Speaking) role at Ähdus Technology GmbH

Job Title: Technical Support Engineer (German-Speaking)

Department: Customer Support

Location: Islamabad, Pakistan (Onsite or Hybrid)

Job Type: Full-Time

About the Role:

We are looking for a German-speaking Technical Support Engineer to join our support team based in Islamabad . In this role, you will assist global customers with resolving technical issues related to web infrastructure , Linux servers , network security , CDN , and Web Application Firewalls (WAF) . You’ll serve as the first point of contact, ensuring timely and effective technical solutions and delivering an exceptional customer experience.

Key Responsibilities:

• Provide Tier 1 technical support to customers via email and ticketing systems in both German and English
• Troubleshoot and resolve issues related to Linux systems, networking, firewalls, CDN, and WAF
• Guide customers through system configuration, usage, and optimization
• Collaborate with Tier 2/3 technical teams to escalate complex issues
• Document known issues, fixes, and create support content for internal and external use
• Maintain professional communication and ensure a high level of customer satisfaction
  
  
  

Requirements:

• Minimum 2 years of experience in technical support, IT helpdesk, or network/system administration
• Good understanding of Linux environments, HTTP/HTTPS protocols, web infrastructure, and basic network security
• Ability to work independently and solve problems methodically
• Strong communication skills in English (written & spoken)
• Basic to intermediate German language skills are required (B1 level or higher preferred)
  
  
  

Preferred Qualifications:

• Familiarity with CDNs, cloud platforms, or cybersecurity tools
• Hands-on experience with customer service platforms like Zendesk, Jira, or Freshdesk
• Understanding of DDoS protection, SSL, and web performance tools
  
  
  

What We Offer:

• Opportunity to work with a global customer base and cutting-edge web security products
• A supportive, collaborative team environment based in Islamabad
• Competitive salary and benefits
• Career growth opportunities in network and cloud security

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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Sign in to set job alerts for “Technical Support Engineer” roles. Team Lead - L1 Application Support (Onsite, Islamabad, Remittance Salary) L1 Application Support Engineer – Data Science Solutions Client Systems Technical Support Administrator

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Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.

The ideal candidate will have excellent problem-solving skills, a strong passion for customer service, and a solid understanding of hardware and software troubleshooting. The role requires effective communication skills and the ability to work well in a team-oriented, fast-paced environment.

Responsibilities

• Provide Technical Support to the internal users via phone call, email and in-person
• Diagnose and troubleshoot hardware, software, network, and IT system issues on desktops, laptops, and other devices.
• Install, configure, and maintain new computer hardware, operating systems, and software applications.
• Document IT processes and procedures.
• Ensure high standards of customer service and clear communication with users.
• Provide comprehensive IT technical support operations across the organization, ensuring efficient performance and uptime of IT systems.
• Monitor and maintain the health and performance of IT systems
• Research and stay updated on emerging technologies

• Bachelor's degree in computer science, Information Technology, or related field
• Minimum 1 - 2 years of experience in Technical Support
• Strong knowledge of computer systems and technologies
• Experience with troubleshooting hardware and software issues
• Capable of creating a root cause analysis on issues
• Excellent and effective customer service and communication skills
• Experience as an IT support in a call center or something similar
• Ability to prioritize and manage multiple tasks
• Capable of task management and customer handling
• Available to work onsite and remotely.

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Overview

GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be onsite.

Responsibilities

Provide systems administration support. The contractor shall:

1. Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
2. Work with AFCENT NOSC to integrate the deployed location’s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
3. Engineer, install and maintain network equipment to support new and emerging requirements
4. Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
5. Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
6. Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.

Provide client systems technical support. The contractor shall:

1. Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
2. Install, configure and operate client/server devices
3. Provide OM&S of hardware and software
4. Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
5. Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
6. When requested, assist the unit EC with computer hardware and software inventories.

Qualifications

High School with 6 - 9 years (or commensurate experience). Clearance Required: Secret

Required Skills and Experience:

• IAT-II Certification
• A+
• MCSA-Windows 10 or newer

One or more of the following:

• MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate; AND,

• 6 years’ experience in: design, maintenance, and operation of small to medium networks; administrating corporate or business' user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
• Experience in analyzing and troubleshooting military networks to include: Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange and other mail applications (local and remote); Microsoft Active Directory or Network server backup; DHCP, DNS, WINS, and domain controllers
• 1-2 years’ practical experience in: installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Salary Range

The posted salary range is USD $71,150.00 - USD $92,267.00 /Yr.

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**Overview**
GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
**Responsibilities**
Provide systems administration support. The contractor shall:
1. Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
2. Work with AFCENT NOSC to integrate the deployed location's local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
3. Engineer, install and maintain network equipment to support new and emerging requirements
4. Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
5. Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
6. Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
Provide client systems technical support. The contractor shall:
1. Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
2. Install, configure and operate client/server devices
3. Provide OM&S of hardware and software
4. Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
5. Assist and provide continuity to the communications squadron's automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
6. When requested, assist the unit EC with computer hardware and software inventories.
**Qualifications**
High School with 6 - 9 years (or commensurate experience)
Clearance Required: Secret
Required Skills and Experience:
+ IAT-II Certification
+ A+ MCSA-Windows 10 or newer
One or more of the following:
+ Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
One or more of the following:
+ Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
6 years' experience in:
+ design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
+ Experience in analyzing and troubleshooting military networks, to include:
+ Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
1-2 years' practical experience in:
+ installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
#CTSS #TMK #SSG
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you canexpect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $71,150.00 - USD $101,225.00 /Yr.
Submit a referral to this job ( _PK-Islamabad_
**ID** _2024-3894_
**Category** _Information Technology_
**Position Type** _Full-Time_