34 IT Professionals jobs in Sindh

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team as a Network Delivery Manager.

1. Lead our enterprise network function across trading floors, data centers, global campuses, branches, and ATMs, combining deep technical expertise with strategic leadership.
2. Mentor a highly skilled team, manage senior stakeholders, resolve escalations, and drive innovation through automation and process improvement to support network availability, latency, and compliance standards.
3. Work with the Global International Network Engineering team to drive SDWAN transformation projects and lead discussions across Telecom and Cyber platforms.
4. Oversee planning, design, implementation, and lifecycle management of enterprise networks, including routing and switching (Cisco Catalyst, SDA), data center networking (Nexus, VXLAN, VPC, ACI awareness), and SD-WAN (Cisco Viptela).
5. Champion network automation using tools like Ansible, Python, Cisco DNA Center, APIs, etc., and identify opportunities for process optimization and standardization.
6. Determine business requirements and influence solutions toward the future state of infrastructure.
7. Ensure compliance with ITIL processes, regulatory standards, FIM, and internal controls.
8. Manage and develop a team of senior network engineers and project leads across global regions, conducting performance management and fostering ongoing training and certification.
9. Act as the key contact for business-critical escalations impacting financial systems and trading environments, engaging with application teams, security, compliance, and executive stakeholders.
10. Manage relationships and contracts with external vendors and telecom providers.
11. Create knowledge bases and provide reports on business insights regularly.
12. Ensure service resilience, sustainability, and recovery objectives are met.
13. Engage with OEMs like Cisco to drive continuous improvement, enhancements, and strategy development for the network infrastructure.

Company Description

At Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to innovative and sustainable energy solutions.

Role Description

This is a full-time, on-site role located in Karāchi for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions. Additionally, they will handle customer support and ensure excellent customer service though call, email, and visits. Day-to-day tasks include diagnosing and resolving technical problems, assisting customers with technical inquiries, and maintaining detailed records of customer interactions.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field
Knowledge of solar energy systems and storage solutions is a must
Technical Support and Troubleshooting skills
Strong Analytical Skills
Experience in Customer Support and Customer Service
Excellent problem-solving abilities
Effective communication and interpersonal skills
Ability to work well in a team and independently
Ability to handle customer queries on calls, emails, and visits.

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We’re building a future where every student can move through their education with clarity, confidence, and purpose. Our platform transforms the student experience, giving them the tools they need to make the right decisions about their degree plans, track their journey, and build an education and career path that’s truly worth it.

Stellic is a fast-growing startup backed by leading social impact investors, partnering with top institutions like Cornell, Columbia, UVA, and Ohio State to support over 1 million students across 7 countries. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that’s here to make a lasting difference on both students’ lives and higher education.

As the Technical Support Engineer, you will be an integral member of our Support organization, responsible for delivering top-notch technical support to our customers. You will handle incoming support tickets, ensure timely and high-quality responses, and collaborate closely with our Engineering team to resolve bugs and address urgent customer escalations. Within your first year, you will develop deep product expertise, becoming a trusted technical advisor that even Product Managers turn to for insight on platform functionality.

As a Technical Support Engineer, you will:

• Serve as a founding member of the Support team, playing a key role in training and mentoring future support staff
• Manage and respond to 200 support tickets monthly while maintaining a +95% CSAT rate
• Provide high-quality technical support with initial response times under 12 hours and resolution within 3 business days for 90% of tickets
• Independently diagnose and resolve 70% common issues without escalation
• Partner with Technical Writers to maintain a comprehensive knowledge base for faster issue resolution
• Monitor customer support trends and identify areas for improvement
• Work closely with Engineering to effectively escalate and resolve bugs or urgent technical issues
• Foster and maintain a customer-centric culture within the support team and broader organization

You are a great fit for the role if you have the following skills and experiences:

• Customer service experience (5+ years preferred)
• You are a learner with a desire to ask questions and dig into learning complex technology
• Have a passion for serving students and Higher Education
• Experience with education technology or student information systems or similar SaaS customer support with B2B with a strong set of diagnosing and/or nesting logic
• Experience using support ticketing systems like Intercom, Freshdesk, or Zendesk
• Strong troubleshooting and analytical abilities
• Ability to manage multiple priorities
• Ability to multi-task and autonomously prioritization
• Strong cross-functional expertise engaging with engineering, customer success, and product management team

• Be part of a customer-centric team that is addressing the core issues in higher education via an expandable platform that is overwhelming loved by students and valued by administrators
• Work alongside passionate, brilliant minds from leading companies like Splunk, Epic, Calm, Microsoft, IBM, Careem, Marketo, and Lattice.
• The opportunity to join at the ground level of a promising and developing organization, and build/lead a team critically responsible for its growth
• Be part of a culture where ownership, new ideas, and creativity is celebrated
• Generous stock options in a Series A stage startup
• Comprehensive health insurance to keep you and your family covered.
• Flexible hybrid work model focused on impact and execution.
• Annual international retreats in some of the most beautiful cities & towns

Stellic is an Equal Opportunity Employer

Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

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The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and provide accurate resolutions as per the defined processes. We are looking for people who have a flair for dealing with international customers, but above all, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.

Responsibilities

1. Provide assistance to customers with the claim filing process, including approving and denying claims via phone call.
2. Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.
3. Deliver a customer experience that meets performance objectives while maintaining the core values of our client.
4. Ensure swift responses to customers through phone calls.
5. Perform successful troubleshooting on customers’ products and provide accurate and efficient resolutions.
6. Explain complex technical concepts in a simple and easy-to-understand manner to assist customers in resolving technical issues.
7. Stay up to date by researching similar product symptoms to provide accurate solutions.
8. Ensure compliance with all company policies, procedures, and practices.

Why Should You Join Us?

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals efficiently and timely.

You have superb English communication skills with a U.S. or UK accent. You can articulate your thoughts in an easy-to-understand manner and convey messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for include:

• Time Management
• Priority Setting
• Professional Composure
• Empathy and hospitality
• Basic MS Office skills, specifically MS Excel (Spreadsheet)

We want people doing their best to work with us. Here are some things we do differently to enable people to do their best work and live a happy life:

• Medical Insurance & OPD
• Provident Fund
• Leave Encashment
• Annual leaves
• Two days off in a week
• Ergonomic furniture and infrastructure.
• Referral Rewards
• Annual Increment
• Conveyance facility
• Loan facility

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals efficiently and timely.

You have superb English communication skills with a U.S. or UK accent. You can articulate your thoughts in an easy-to-understand manner and convey messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for include:

• Time Management
• Priority Setting
• Professional Composure
• Empathy and hospitality
• Basic MS Office skills, specifically MS Excel (Spreadsheet)

Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT industry.

Responsibilities

• Provide comprehensive IT technical support operations across the organization, ensuring efficient performance and uptime of IT systems. Administer, manage, and monitor desktops, laptops (domain and non-domain), printers, scanners, and other peripheral devices
• Oversee shift operations and manage service desk activities, including team coordination and vendor management
• Deliver end-user support in-person, over the phone, and remotely for hardware and software issues including Windows OS, web browsing, email, word processing, spreadsheets, and other business applications.
• Handle the setup and installation of VPN and NCCPL business software on external client terminals, ensuring secure connectivity through PSX LAN, fiber leased lines, or internet
• Maintain accurate IT inventory records and ensure compliance with ITSM (IT Service Management), ISMS (Information Security Management System), and BCMS (Business Continuity Management System) policies and procedures
• Understand and meet all legal, regulatory, and contractual IT requirements; in-house training will be provided as necessary
  
  
  

• Bachelor's degree in computer science or a related field
• Minimum 2 - 4 years of experience in technical support or a related field
• Strong communication skills with the ability to clearly explain technical concepts to non-technical users
• Strong technical knowledge of Active Directory; Domain controller and Exchange Server
• Proficient in Windows Operating Systems and Microsoft Office Suite
• Skilled in corporate VPN setup and installation, including configuration, customization, and system security hardening
• Ability to troubleshoot software-related issues such as OS malfunctions, MS Office application errors, system performance bottlenecks, boot/recovery problems, endpoint security, and email setup

• Seniority level Entry level

• Employment type Contract

• Job function Other
• Industries IT Services and IT Consulting

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Karachi Division, Sindh, Pakistan 1 month ago

Karachi Division, Sindh, Pakistan 1 day ago

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Karachi Division, Sindh, Pakistan 2 months ago

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1. Responsible for pre-sales consulting services of Karachi regional projects, including project demand analysis, technical exchange guidance and project plan design, bidding support, technical architecture design and technical risk control of projects.

2. Responsible for the management of the whole life cycle of the project in Karachi, participate in the POC and delivery of key projects, cooperate with sales, take charge of product function demonstration, technical communication, system debugging, installation, testing, debugging and abnormal problem handling during and after sale of products, provide customers with on-site guidance and training and other services to ensure the stable landing of the project plan.

3. Responsible for the promotion of solutions, key points and strategic products in the Karachi region, matching customer attributes, delivering product value to the market and customers, and building technical capabilities of sales staff and partners.

4. Responsible for technical training for customers or users.

Job Requirements:

1. Bachelor degree or above, major in computer, communication or industry information technology.

2. More than two years of project pre-sale/delivery experience, security/weak current/communication industry experience, independent leading of influential project pre-sale/delivery support experience.

3. Good communication, program design and program presentation skills.

4. Proficient in English listening, speaking, reading and writing.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Project Management
• Industries IT Services and IT Consulting

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Karachi Division, Sindh, Pakistan 2 months ago

Karachi Division, Sindh, Pakistan 2 months ago

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Position holder (Manager - Technology) responsibility of managing our Finance systems, including OFSAA (Oracle Financial Services Analytical Applications), Financial Consolidation, and Regulatory Reporting. The Position holder will play a crucial role in designing and maintaining the finance system architecture that supports these business finance function. This role holder will help in maintaining the data models, ETL tools such as Informatica, and most importantly OFSAA data model. The job holder will be responsibility to manage hybrid team (onshore/Offshore) and supporting business stake holder management.

Key Result Areas

• Data Management: Design, develop, and maintain the data infrastructure that supports the Finance systems, ensuring data accuracy, integrity, and availability.
• Data Modeling: Apply data modeling techniques to design efficient and scalable data structures that support the Finance systems' reporting and analysis requirements.
• ETL Development: Utilize ETL tools like Informatica or like extract, transform, and load data from various sources into the Finance systems, ensuring smooth and accurate data flow.
• Finance System Management: Collaborate with Finance stakeholders to understand their data requirements and ensure that the data infrastructure meets their needs for financial consolidation, regulatory reporting, cost allocation, and profitability reporting.
• Project Management: Experience in managing finance technology projects, ensuring timely delivery with adherence to budgets.
• Communication and Stakeholder Management: Strong communication skills to interact with various stakeholders, including senior management, technical teams, and business users.
• Data Mapping: Perform data mapping exercises to align data from diverse sources to the standardized OFSAA data model, ensuring data consistency and accuracy.
• Data Quality and Governance: Implement data quality and governance processes to maintain high data quality standards across the Finance systems.
• Performance Optimization: Identify and implement performance optimization techniques to ensure efficient data processing and reporting within the Finance systems.
• Integration: Collaborate with IT teams and external vendors to integrate new data sources and applications with the Finance systems.
• Regulatory Compliance: Thorough understanding of regulatory reporting requirements and compliance standards in the banking industry.

Operating Environment, Framework and Boundaries, Working Relationships

• Operates within a fast-paced, dynamic technology landscape, ensuring alignment with the bank's strategic objectives and compliance with regulatory requirements.
• Adheres to internal policies, legal regulations, and ethical standards, with clear boundaries for decision-making authority to manage risks effectively and maintain confidentiality.
• Collaborates closely with cross-functional teams, senior management, and external stakeholders to drive technology initiatives and foster a culture of innovation and continuous improvement.

Problem Solving

• Developed and implemented data-driven solutions that increased operational efficiency through automating processes and optimizing data collection methods.
• Collaborated with cross-functional teams to integrate data from multiple sources, resolving discrepancies.

Decision Making Authority & Responsibility

• Managed data governance and quality control decisions, ensuring data accuracy and integrity for all reporting and analytics processes.
• Drove decisions on data collection and methodology, ensuring high-quality data was available for accurate processing and reporting.

Knowledge, Skills and Experience

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience as a Data Engineer, handling Finance systems like OFSAA, Financial Consolidation, and Regulatory Reporting.
• Expertise in data modeling techniques and ETL tools (e.g., Informatica) to manage data integration and transformation processes.
• Knowledge of banking finance functions, including financial consolidation, cost allocation, and profitability reporting.
• Familiarity with big data technologies and their applications in data management and analysis. Understanding of Hadoop architecture, tools like HDFS, Hive, Sqoop, Spark is critical for the tool.
• Proficiency in SQL and database management systems.
• Analytical mindset with a focus on data accuracy and attention to detail.
• Strong problem-solving skills and the ability to work independently as well as in a team environment.
• Excellent communication and collaboration skills to engage with stakeholders across different teams.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Information Technology
• Industries Banking

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Karachi Division, Sindh, Pakistan 2 days ago

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Karachi Division, Sindh, Pakistan 11 months ago

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Karachi Division, Sindh, Pakistan 1 year ago

Karachi Division, Sindh, Pakistan 1 month ago

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“The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle.”
— Steve Jobs —

IT

Project Management

Karachi (Hybrid - Candidate should be flexible to work in U.S. Eastern Time)

Full Time/Permanent

Bachelors’ degree in Computer Engineering or equivalent.

Minimum 2+ years working in a similar role.

Market Competitive + Other benefits.

Our client is looking for a solution engineer to work in our constantly evolving environment. You will become part of our Global Operations team and play an important role in enhancing our Product Support Team. The candidate would be responsible for:

1. Analyzing logs and providing resolution to assigned tickets.
2. Providing Level 2 support and troubleshooting escalated queries.
3. Performing configurations and testing in proto environments.
4. Rolling out configuration changes in Production.
5. Handling real-time Production issues and providing optimum solutions.
6. Assigning/escalating issues to relevant teams with complete details in a timely manner.
7. Comprehending complicated issues and communicating them to all internal and external stakeholders in a clear and concise manner.
8. Analyzing/documenting user requirements and creating technical specifications.
9. Efficiently delivering all assigned projects/tasks.
10. Providing estimations of assigned work and working closely with Team Lead and GOPS management to ensure successful deliveries.
11. Working closely with Customer/Client support, Relationship management, IT, Development, and other Operations teams to ensure efficient outcomes.
12. Reviewing, managing & maintaining the knowledge base.
13. Having database knowledge (SQL, Postgres, Ignite would be a plus).
14. Knowledge of FIX Protocol would be a plus.
15. Being convenient for evening & night shifts.
16. Being available for on-site job or remote work in Karachi.
17. Having good communication skills.
18. Experience with US clients would be a plus.

1. Be organized, thorough & process-driven.
2. Able to handle pressure and work on tight deadlines.
3. Have excellent problem-solving & communication skills.
4. Be competent in computer systems and technologies.
5. Comply with all organizational processes, procedures, and policies.