60 IT Professionals jobs in Sindh

Overview

We’re looking for a Technical Support Specialist to join our team and support web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js. You’ll also work with Vue.js and Nuxt on the frontend. Availability during USA Central Time (9 AM – 6 PM CT) is required. We offer a competitive salary and a long-term opportunity with a collaborative, remote team.

Responsibilities

• Provide technical support for web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js.
• Work with Vue.js and Nuxt on the frontend.
• Troubleshoot databases and web technologies and assist in diagnosing and resolving issues.
• Communicate effectively in English (written and spoken) with teammates and customers.
• Collaborate with a remote team and adhere to working hours in USA Central Time (9 AM – 6 PM CT).

Qualifications

• Strong database troubleshooting skills and a solid grasp of web technologies.
• Excellent English communication skills (written & spoken).

Seniority level

• Entry level

Employment type

• Full-time

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Overview

ZKTeco CO., LTD. (ZKTeco) is an internationally renowned enterprise specializing in pioneering biometric recognition techniques and providing products and solutions for smart entrance management, smart identity authentication, and smart offices. ZKTeco serves public-service, enterprise-level, and personal users globally. Known for its innovative biometric verification algorithms, the company owns patents for fingerprint, iris, face, vein, and palm print recognition techniques. ZKTeco is at the forefront of smart identity authentication applications and integrated smart office solutions.

Role Description

• Engage with prospective and existing customers to understand their technical requirements and business needs.
• Provide technical presentations and product demonstrations to showcase solutions and value propositions.
• Develop and maintain in-depth knowledge of company products, services, and technologies.
• Collaborate with sales and marketing teams to create proposals, quotations, and technical documentation.
• Assist in preparing tenders, BOQs, and RFPs with detailed technical input.
• Conduct site visits and customer meetings to assess project requirements and recommend suitable solutions.
• Provide pre-sales and post-sales technical support.
• Work with product and engineering teams to feedback market trends and customer requirements.
• Train clients and internal staff on product functionality and technical aspects.
• Maintain CRM records and report on sales activities, pipeline, and opportunities.
• Stay updated on industry trends, emerging technologies, and competitor offerings.

Qualifications

• Bachelor's degree in Engineering, Information Technology or related field
• Technical Support and Analytical Skills
• Excellent problem-solving and communication skills
• Ability to work independently and manage multiple tasks
• Experience in the biometric or security industry is a plus
• Appliances, Electrical, and Electronics Manufacturing

Employment Type

Full-time

Seniority level

• Entry level

Job function

• Information Technology

Industries

• Appliances, Electrical, and Electronics Manufacturing

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Company Description

At Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to innovative and sustainable energy solutions.

Role Description

This is a full-time, on-site role located in Karāchi for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions. Additionally, they will handle customer support and ensure excellent customer service though call, email, and visits. Day-to-day tasks include diagnosing and resolving technical problems, assisting customers with technical inquiries, and maintaining detailed records of customer interactions.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field
Knowledge of solar energy systems and storage solutions is a must
Technical Support and Troubleshooting skills
Strong Analytical Skills
Experience in Customer Support and Customer Service
Excellent problem-solving abilities
Effective communication and interpersonal skills
Ability to work well in a team and independently
Ability to handle customer queries on calls, emails, and visits.

Apply Now:
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Technical Support Specialist
ibex, Pakistan

The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and provide accurate resolutions as per the defined processes. We are looking for people who have a flair for dealing with international customers, but above all, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.

Responsibilities

1. Provide assistance to customers with the claim filing process, including approving and denying claims via phone call.
2. Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.
3. Deliver a customer experience that meets performance objectives while maintaining the core values of our client.
4. Ensure swift responses to customers through phone calls.
5. Perform successful troubleshooting on customers’ products and provide accurate and efficient resolutions.
6. Explain complex technical concepts in a simple and easy-to-understand manner to assist customers in resolving technical issues.
7. Stay up to date by researching similar product symptoms to provide accurate solutions.
8. Ensure compliance with all company policies, procedures, and practices.

Why Should You Join Us?

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals efficiently and timely.

You have superb English communication skills with a U.S. or UK accent. You can articulate your thoughts in an easy-to-understand manner and convey messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for include:

• Time Management
• Priority Setting
• Professional Composure
• Empathy and hospitality
• Basic MS Office skills, specifically MS Excel (Spreadsheet)

We want people doing their best to work with us. Here are some things we do differently to enable people to do their best work and live a happy life:

• Medical Insurance & OPD
• Provident Fund
• Leave Encashment
• Annual leaves
• Two days off in a week
• Ergonomic furniture and infrastructure.
• Referral Rewards
• Annual Increment
• Conveyance facility
• Loan facility

Job Specification

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals efficiently and timely.

You have superb English communication skills with a U.S. or UK accent. You can articulate your thoughts in an easy-to-understand manner and convey messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for include:

• Time Management
• Priority Setting
• Professional Composure
• Empathy and hospitality
• Basic MS Office skills, specifically MS Excel (Spreadsheet)

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Overview

We’re looking for a Technical Support Specialist to join our team and support web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js. You’ll also work with Vue.js and Nuxt on the frontend. Availability during USA Central Time (9 AM – 6 PM CT) is required. We offer a competitive salary and a long-term opportunity with a collaborative, remote team. Responsibilities

Provide technical support for web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js. Work with Vue.js and Nuxt on the frontend. Troubleshoot databases and web technologies and assist in diagnosing and resolving issues. Communicate effectively in English (written and spoken) with teammates and customers. Collaborate with a remote team and adhere to working hours in USA Central Time (9 AM – 6 PM CT). Qualifications

Strong database troubleshooting skills and a solid grasp of web technologies. Excellent English communication skills (written & spoken). Seniority level

Entry level Employment type

Full-time

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Overview

ZKTeco CO., LTD. (ZKTeco) is an internationally renowned enterprise specializing in pioneering biometric recognition techniques and providing products and solutions for smart entrance management, smart identity authentication, and smart offices. ZKTeco serves public-service, enterprise-level, and personal users globally. Known for its innovative biometric verification algorithms, the company owns patents for fingerprint, iris, face, vein, and palm print recognition techniques. ZKTeco is at the forefront of smart identity authentication applications and integrated smart office solutions. Role Description

Engage with prospective and existing customers to understand their technical requirements and business needs. Provide technical presentations and product demonstrations to showcase solutions and value propositions. Develop and maintain in-depth knowledge of company products, services, and technologies. Collaborate with sales and marketing teams to create proposals, quotations, and technical documentation. Assist in preparing tenders, BOQs, and RFPs with detailed technical input. Conduct site visits and customer meetings to assess project requirements and recommend suitable solutions. Provide pre-sales and post-sales technical support. Work with product and engineering teams to feedback market trends and customer requirements. Train clients and internal staff on product functionality and technical aspects. Maintain CRM records and report on sales activities, pipeline, and opportunities. Stay updated on industry trends, emerging technologies, and competitor offerings. Qualifications

Bachelor's degree in Engineering, Information Technology or related field Technical Support and Analytical Skills Excellent problem-solving and communication skills Ability to work independently and manage multiple tasks Experience in the biometric or security industry is a plus Appliances, Electrical, and Electronics Manufacturing Employment Type

Full-time Seniority level

Entry level Job function

Information Technology Industries

Appliances, Electrical, and Electronics Manufacturing

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Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

Responsibilities

Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products.

Design, deploy, and optimize virtual environments based on business needs and capacity planning.

Perform detailed performance tuning for both virtual and physical infrastructure.

Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability.

Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS.

Troubleshoot and resolve issues related to high availability and disaster recovery configurations.

Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment.

Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs.

Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly.

Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary.

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1 month ago Be among the first 25 applicants Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT industry.

Responsibilities

Provide comprehensive IT technical support operations across the organization, ensuring efficient performance and uptime of IT systems. Administer, manage, and monitor desktops, laptops (domain and non-domain), printers, scanners, and other peripheral devices Oversee shift operations and manage service desk activities, including team coordination and vendor management Deliver end-user support in-person, over the phone, and remotely for hardware and software issues including Windows OS, web browsing, email, word processing, spreadsheets, and other business applications. Handle the setup and installation of VPN and NCCPL business software on external client terminals, ensuring secure connectivity through PSX LAN, fiber leased lines, or internet Maintain accurate IT inventory records and ensure compliance with ITSM (IT Service Management), ISMS (Information Security Management System), and BCMS (Business Continuity Management System) policies and procedures Understand and meet all legal, regulatory, and contractual IT requirements; in-house training will be provided as necessary

Requirements

Bachelor's degree in computer science or a related field Minimum 2 - 4 years of experience in technical support or a related field Strong communication skills with the ability to clearly explain technical concepts to non-technical users Strong technical knowledge of Active Directory; Domain controller and Exchange Server Proficient in Windows Operating Systems and Microsoft Office Suite Skilled in corporate VPN setup and installation, including configuration, customization, and system security hardening Ability to troubleshoot software-related issues such as OS malfunctions, MS Office application errors, system performance bottlenecks, boot/recovery problems, endpoint security, and email setup

Seniority level

Seniority level Not Applicable Employment type

Employment type Contract Job function

Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Inbox Business Technologies by 2x Karachi Division, Sindh, Pakistan 3 months ago Karachi Division, Sindh, Pakistan 1 month ago Java Technical Support Engineer - Remote Work

Technical Writer - Blockchain & Software Products

Karachi Division, Sindh, Pakistan 1 year ago Karachi Division, Sindh, Pakistan 24 minutes ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Technical Support Engineer

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Technical Support Engineer

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Stellic The Role

As the Technical Support Engineer, you will be an integral member of our Support organization, responsible for delivering top-notch technical support to our customers. You will handle incoming support tickets, ensure timely and high-quality responses, and collaborate closely with our Engineering team to resolve bugs and address urgent customer escalations. Within your first year, you will develop deep product expertise, becoming a trusted technical advisor that even Product Managers turn to for insight on platform functionality. The Role

As the Technical Support Engineer, you will be an integral member of our Support organization, responsible for delivering top-notch technical support to our customers. You will handle incoming support tickets, ensure timely and high-quality responses, and collaborate closely with our Engineering team to resolve bugs and address urgent customer escalations. Within your first year, you will develop deep product expertise, becoming a trusted technical advisor that even Product Managers turn to for insight on platform functionality.

What You'll Do

Serve as a founding member of the Support team, playing a key role in training and mentoring future support staff Manage and respond to 200 support tickets monthly while maintaining a +95% CSAT rate Provide high-quality technical support with initial response times under 12 hours and resolution within 3 business days for 90% of tickets Independently diagnose and resolve 70% common issues without escalation Partner with Technical Writers to maintain a comprehensive knowledge base for faster issue resolution Monitor customer support trends and identify areas for improvement Work closely with Engineering to effectively escalate and resolve bugs or urgent technical issues Foster and maintain a customer-centric culture within the support team and broader organization

Who You Are

Customer service experience (5+ years preferred) Bachelor's degree You are a learner with a desire to ask questions and dig into learning complex technology Have a passion for serving students and Higher Education Experience with education technology or student information systems or similar SaaS customer support with B2B with a strong set of diagnosing and/or nesting logic Experience using support ticketing systems like Intercom, Freshdesk, or Zendesk Strong troubleshooting and analytical abilities Excellent written and verbal communication Ability to manage multiple priorities Ability to multi-task and autonomously prioritization Strong cross-functional expertise engaging with engineering, customer success, and product management team

Why Join Stellic?

Shape the future of an impact-driven company at the forefront of higher education transformation Work closely with an ambitious, mission driven leadership team Own and scale the recruiting engine of a high growth company Competitive salary, equity, and a culture of excellence, speed, and ownership. Work and learn from some of the most prominent thought leaders in higher education and SaaS Generous stock options in a Series A stage startup Flexible, outcome-based culture Comprehensive health insurance, with Stellic covering 99% of your premium and 75% for dependents on our base plan 401K and commuter benefits Annual international retreats in some of the most beautiful cities & towns

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Education Administration Programs Referrals increase your chances of interviewing at Stellic by 2x Get notified about new Technical Support Engineer jobs in

Karāchi, Sindh, Pakistan . Karachi Division, Sindh, Pakistan 4 months ago Karachi Division, Sindh, Pakistan 2 months ago Java Technical Support Engineer - Remote Work

Karachi Division, Sindh, Pakistan 1 day ago Karachi Division, Sindh, Pakistan 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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