74 Help Desk jobs in Islamabad

Customer Support Representative (Cold Calling – Solar Campaigns)

Company:TJ'S Digimark

Location:F-11, Islamabad (On-site)

Job Type:Full-time

Shift Timings:5:00 PM – 2:00 AM (Night Shift)

We’re looking for aconfident and energetic Customer Support Representativeto join our team! Your primary responsibility will becold calling potential clients for our solar energy campaigns. If you have excellent communication skills, a persuasive phone presence, and a passion for sales, we want you!

Makeoutbound calls dailyto potential customers for solar products/services.

Explain product benefits, answer queries, and generate leads.

Maintain accurate records of calls and follow-ups.

Meet or exceed daily/weekly call targets.

At least 1 year of experiencein cold calling, telemarketing, or customer support.

Strong English accent– clear, professional, and confident phone voice.

Experience insolar/renewable energy campaigns is a BIG plus!

Persuasive, patient, and able to handle objections.

Comfortable workingnight shifts (5 PM – 2 AM).

Hiring energetic Customer Service Representatives for our Rawalpindi Branches.

Spantronics is hiring youth and training them with the perfect learning experience, enabling them to succeed. Make Spantronics the key to your career success.

Do you have exceptional spoken English and expert sales skills? If yes, Spantronics is seeking Customer Service Representatives.

Requirements:

1. Excellent spoken English
2. Must be willing to work night shifts
3. Should have great selling skills
4. Experience is a plus but not a requirement

Information Technology and Services - Islamabad, Pakistan

Extreme REI Private Limited is looking for a Customer service representative for our Real Estate US-based project:

Candidate must have his / her own Laptop.

SCOPE OF WORK:

• Determining clients’ needs and financial abilities to propose solutions that suit them.
• Intermediate negotiation processes, consult clients on market conditions, prices, legal requirements, and related matters, ensuring fair and honest dealing.

Note :

• This is an office-based job. Office timings are from (Night Shift) 08:30 PM - 05:30 AM with a 1-hour break.
• Job Type: Full-time
• Ability to commute/relocate.

Salary: Rs25,000.00 - Rs62,000.00 per month

Other Benefits:

• Saturday and Sunday will be paid off.
• Unlimited tea and coffee.
• EOBI for permanent employees.
• Salary increment on probation completion.

• Strong grip in understanding the different accents (Listening skills).
• Have speed and accuracy in handling computers.

We are Hiring Call Center Agents for our Voice Lead Generation. If you have Relevant Experience Schedule your interview Today.

Open Positions:
Customer Sales Representatives (CSR)

Fixed Basic Salary 25,000-PKR Monthly / Daily Bouns
Fresh Applicants are welcome to Apply | Training will be provided.
Attractive Daily and Monthly Bonuses.
Earn Monthly: 35,000-80,000-PKR + Plus Commission
Full Night Shift (8 PM-6 AM) + Meal Break.

Required English Communication Skills + English Listening
Must be Punctual & Hardworking.

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

• Annual performance-based increases
• Paid time off
• Health stipend
• Holiday bonuses
• Permanent work-from-home setup
• Opportunities for career advancement as we continue to grow
  
  

• Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
• Assist Customers: Support customers with orders, shipping, product details, and returns.
• Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
  
  

• Proficiency in English (both written and verbal)
• At least 1 year of customer service experience
• Experience with tools like Gorgias, Zendesk, or Shopify is a plus
• Excellent problem-solving and communication skills
• Adaptable and solutions-oriented mindset
  
  

• Personally owned PC or laptop with an i5 processor or equivalent
• Minimum of 15 Mbps for both upload and download internet speed
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at TalentPop App by 2x

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Fresh graduates with a degree in Business, Communication, or related fields are encouraged to apply

HARDMINES COMMUNICATION is a leading Private Limited Company (Pvt. Ltd.) in the telecommunications industry in Rawalpindi, Pakistan. We specialize in providing cutting-edge communication solutions to businesses and individuals. Join our team as a Night Customer Service Representative and be part of our mission to revolutionize telecommunications.

Responsibilities :
- Handle customer inquiries and complaints via phone.
- Provide accurate information regarding our services and solutions.
- Assist customers in troubleshooting issues and escalating when necessary.
- Maintain customer records and update information in our systems.
- Collaborate with team members to improve service processes.

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficient in using computers and familiar with customer service software.
- Ability to work independently and as part of a team.
- Willingness to work night shifts.

Telecommunications - Rawalpindi, Pakistan

Job Description :

IMPORTANT NOTE: This job is open only for Islamabad residents.

We are currently seeking motivated employees for hybrid positions in USA-based projects. The position's primary responsibility is to make outbound or inbound calls and assist customers as per need. You should be articulate, conversational, have good typing/keyboard skills, and be comfortable with fast-paced work. Must have good oral and verbal communication skills.

Responsibilities:

• Providing the first level of support, responding to a high volume of calls and e-mails from customers.
• Assisting customers with a variety of questions, requests, and issues; effectively researching, documenting, tracking/monitoring customers’ requests and issues to ensure timely resolution.
• Effectively communicating technical concepts, while taking into consideration the varying degrees of customers’ technical experience.
• Accurately inputting documents and recording customer issues using CRM tools.

Technical Requirements:

• PC running Windows 10 Pro or Windows 10 Home.
• Must have 8GB RAM with SSD, Core i3 or above.
• USB Headset with noise-canceling microphone.

What We Offer:

• Competitive pay rate starting from 50K PKR, paid bi-weekly.
• Paid training.

Qualifications:

• Excellent communication (in person, writing, and phone) and listening skills.
• Strong technical aptitude, analytical and problem-solving skills with knowledge of basic problem resolution/escalation processes.
• The ability to learn new software products and how to troubleshoot these products and services.
• Strong attention to detail, a high degree of accuracy, and the ability to multi-task and prioritize.
• Ability to work efficiently and effectively with minimal supervision.
• Bachelor's degree required.

IMPORTANT NOTE: This job is open only for Islamabad residents.

Please send a direct resume to or WhatsApp +1 ( .

Job Type: Full-time

Salary: From Rs50,000.00 per month.

Ability to Commute/Relocate:

Islamabad: Reliably commute or plan to relocate before starting work (Required).

• Communication Skills
• Customer Service Operations
• Technical Know-How
• Efficient in Microsoft Office
• Must have a grip on CRM tools.

Job Description

• DKIM has an established list of 240+ US clients.
• Acting as a medium between the clients and operations team, we have successfully exceeded YoY growth targets.
• We employ different digital mediums to create brand awareness and to effectively collaborate with the clients.
• Currently we are looking for experienced individuals (with Sales and Account Management expertise) to look after our existing clients and to assist the marketing team to close new prospects.

THIS IS A CAREER FOR LIFE.

• If you have what it takes to be a successful business development professional, we promise (Insha ALLAH) that you will not have to look for another job again.
• We shall provide you all the tools to find potential clients, projects they are working on, communication methods, complete product training, assistance in securing deals and maintaining client relationships.

Roles & Responsibilities:

• Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements by learning the US construction processes.
• Expand the relationships with existing customers by regular follow-ups and by continuously proposing solutions that meet their objectives.
• Develop your own list of clients by formulating and executing innovative marketing and outbound campaigns.
• Acquire new customers and provide customer consulting to reach sustainable sales results (email, CRM tool, text and calls).
• Meet & exceed short & long-term assigned revenue targets.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Liaise with the Email marketing team to target a specific set of clients enabling a custom experience for the prospects.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Train newly-appointed ACMs to foster an environment of teamwork, collaboration, and learning.
• Fulfill any other tasks as assigned by the management.

Compensation:

Very competitive base salary and revenue-based commission is offered – depending on the experience and profile.

We understand that the right person will bring value to the company and will be compensated appropriately.

• Basic Salary: PKR 60,000 – 90,000
• Commission: Up to PKR 80,000
• US Holidays + Saturday/Sunday + 14 Annual paid holidays accrued on a monthly basis.
• Job Timing: US Eastern (06:30pm – 03:30am PST).

Skills & Qualifications:

• 5-10 years’ experience in Digital Marketing, Call Center, Customer Relations & Management or related field.
• Experience of working with US-based clients is a MUST.
• Must be able to communicate effectively with external & internal clients.
• Must have excellent verbal communication skills (US accent is an advantage).
• Must be able to write professional emails with correct English grammar & structure.
• Eagerness & ability to learn new products & industries.
• Technical (Engineering/Construction) background is desired but not mandatory as complete training will be provided.
• Able to work independently, design his own workday, disciplined, hard-working, and energetic persona.
• BBA/MBA or Equivalent or enough industry experience to compensate for the relevant education.

Industry: Construction Management (This is NOT a home improvement campaign)

Customer Care, Pursuing News Stories, Call Center

We are seeking a motivated and persuasive Call Center Agents to join our dynamic team, specializing in insurance sales through cold calling. In this role, you will be responsible for reaching out to potential customers, building rapport, understanding their needs, and persuading them to purchase insurance products. Your exceptional communication skills, resilience, and ability to handle objections will be vital in successfully converting leads into satisfied clients.

• Minimum 35,000 Basic Pay
• Bonuses can reach upto 100,000 pkr
• Banking Facilities
• Punctuality and Attendance bonuses
• Pleasant Working Environment
• Chance to grow your career at Amigos

Working Hours:

Shift hours may vary within the time frame of 5 pm to 7 am Pakistan time.

Location: Adyala Road, Rawalpindi

• Handle inbound and outbound calls professionally and efficiently.
• Provide accurate, clear and concise information and assistance to customers regarding our services.
• Resolve customer inquiries, concerns, and issues in a timely manner.
• Maintain a positive and empathetic attitude towards customers.
• Utilize active listening skills to understand customer needs and concerns.
• Accurately document customer interactions and transactions.
• Update customer records in the database with relevant information.
• Collaborate with team members and other departments to resolve customer issues.
• Share insights and feedback with the team to improve overall customer experience.
• Follow established scripts and procedures to ensure consistent service delivery.
• Adhere to company policies and guidelines.