Customer Service

Karachi, Sindh Lunara

Posted 1 day ago

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Job Description

We are looking for a passionate and driven Customer Service Representative to join our growing team. Job Summary As a Customer Service Representative at Lunara, you will be the first point of contact for our customers. Your primary responsibility is to provide exceptional support, addressing customer inquiries, resolving issues, and ensuring a positive experience with our products and services. You will work closely with the customer service team and other departments to uphold our commitment to customer satisfaction. Key Responsibilities Customer Interaction:

Serve as the primary point of contact for customers, providing personalized assistance across multiple channels,

including phone

, email, live chat, and social media. Ensure each interaction reflects Lunara’s commitment to exceptional service. Respond to customer inquiries via

phone

, email, live chat, and social media in a timely and professional manner. Issue Resolution:

Diagnose, troubleshoot, and resolve a wide range of customer issues related to Lunara's digital wallet, loans, investment products, and
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Customer Service Specialist

Karachi, Sindh Royal Com Solutions & Softwares

Posted 20 days ago

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Customer Service Specialist
Royal Com Solutions & Softwares, Pakistan

Forward your Resume to or WhatsApp at .

Attention Job Seekers!
We are looking for individuals who are passionate about working in a Call Center and eager to earn money.

We need 3 Agents for our Night Shift USA-based campaign.
Shift: (Mon to Fri) 8:00 PM to 05:00 AM, (Sat) 8:00 PM to 2:00 AM.

Earn up to 50,000 + Bonuses + Incentives. Free in-house food.
Come along with your last 3 salary slips; we will offer you more than that as your basic salary.

Requirements:

  1. Communication Skills
  2. English Fluency (Must)
  3. Experience in the Call Center industry (Must)
  4. Strong sales skills
  5. Punctuality
  6. Attentiveness
  7. Self-motivated
  8. Able to work under stress
  9. Team player
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Customer Service Representative

Karachi, Sindh UGA All Business Solutions LLP

Posted 1 day ago

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UGA All Business Solutions LLP, Pakistan We are looking for a talented individual to join our team in the role of a Customer Support Executive who will focus on providing excellent responsive service for our customers. The ideal candidate will have excellent verbal and written communication skills. This position is responsible for providing customers outstanding live, via telephone or live chat. Customer service representative will have to primarily handle inbound calls, where customers would reach out to agents via phone calls or live chat to resolve their issues. Location: DHA Phase-7, Jami Commercial Interested candidates can send their resume at Job Specification

• 1-2 years of professional experience in a Customer Support • Multi-tasking, the experience of managing multiple customer queries. • Excellent verbal and written English communication skills. • Experience with standard business environments software, such as MS Word and MS Excel. • An aptitude for caring for Customers and must have the analytical ability to resolve customer issues • Experience providing support via phone and chat

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Customer Service Representative

Karachi, Sindh MM Wide Visions

Posted 1 day ago

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Come and join our excellent and rapidly growing team. We are a business outsource provider company seeking experienced professional individuals for the position of Customer Service Representative. Job Specification

Requirements: Minimum 1 year of experience. Good IT Skills (Basic Networking, Computer Hardware, Excel, Word, etc.) Fluency in English is mandatory, along with good telephone etiquette. Reliable, punctual, and a team player. Flexible with day and night shifts. Preferred: Knowledge of UK geographical locations is a plus. Our aim is to consistently deliver excellent customer service in the communities we serve. As an integral part of the community, we strive to provide the best possible service. We have ambitious growth plans and are looking for qualified individuals passionate about customer service. Location: Information Technology and Services - Karachi, Pakistan

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Customer Service Representative

Karachi, Sindh Go Dialo Services

Posted 1 day ago

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Male/Female for our DME campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products via phone calls, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. Benefits: No Sales Target Attendance Allowance Monthly Bonus Career Growth Opportunities Attractive Commission Structure Requirements: Age 18-25 Proficiency in English Good Communication Skills Matric to University Students Male and Female both are eligible Experienced/Fresher both can apply Job Description: Lead Generation Answer Clients' Questions Data Management Collaboration with team members Extra-Curricular Activities: Annual Dinner Annual Picnic Cricket, Counter Strike & more DME Experienced Candidates would be a plus point. Earn up to 40,000 in just 7 hours shift. Shift Timings: Evening 7:00 PM to 2:00 AM Ramadan Timings: 8:30 PM to 3:30 AM Job Specification

- Proficiency in English

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Customer Service Representative

Karachi, Sindh Inprotel Solutions

Posted 1 day ago

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Customer Service Representative Inprotel Solutions, Pakistan

The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing, and availability. Work with internal departments to meet customer's needs. Data entry in various platforms. Job Specification

Qualifications Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. O & A Level Students / Fresh graduates are encouraged to apply.

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Customer Service Representatives

Karachi, Sindh Qistmarket

Posted 1 day ago

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We are currently seeking a customer service sales officer to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to work well in a team environment. Responsibilities:

Responding to customer inquiries via phone, email, and chat in a timely and professional manner Providing exceptional customer service and sales support to customers Identifying and addressing customer needs and concerns Maintaining accurate customer records and updating customer information as needed Collaborating with other departments to resolve customer issues Meeting or exceeding sales targets and goals Staying up-to-date with product knowledge and industry trends Providing feedback to management on customer needs and concerns Requirements:

High school diploma or equivalent; associate’s or bachelor’s degree preferred 1-2 years of experience in customer service or sales role Excellent communication skills, both verbal and written Ability to work well in a team environment Strong problem-solving skills and ability to think on your feet Proficient in Microsoft Office and CRM software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow with the company If you are passionate about providing excellent customer service and have a strong sales background, we encourage you to apply for this exciting opportunity.

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Customer Service Representative

Karachi, Sindh Cyber Tech

Posted 1 day ago

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Looking for a rewarding career in a dynamic customer service environment? Look no further! Cyber Tech is hiring Customer Service Representatives. About Our Company: Cyber Tech is a leading call center in Karachi, known for providing exceptional customer service solutions to clients worldwide. With a focus on innovation and excellence, we offer a supportive work environment where employees can thrive and grow. Competitive Salary (35,000 to 45,000 PKR + Commissions) Flexible Night Shifts (8 PM to 4 AM) Convenient Location in Gulshan-e-Iqbal, Karachi Growth Opportunities for All Skill Levels Students Welcome (Ages 16 to 25) Requirements: Basic English Skills Punctuality Self-Confidence Job Specification

Communication: Clear and effective communication skills to interact with customers professionally and empathetically. Problem-Solving: Ability to identify customer needs, address concerns, and provide appropriate solutions. Active Listening: Attentiveness to customer inquiries, concerns, and feedback to ensure their needs are understood and met. Patience: Calm and composed demeanor to handle challenging situations and difficult customers with patience and understanding. Time Management: Efficiently manage time to handle multiple customer inquiries while maintaining quality service and response times. Adaptability: Flexibility to adapt to changing customer needs, policies, and procedures in a fast-paced environment. Product Knowledge: Thorough understanding of products or services offered to accurately assist customers and provide relevant information. Empathy: Ability to empathize with customers’ situations and emotions to build rapport and establish trust. Computer Proficiency: Basic computer skills to navigate customer service software, CRM systems, and other digital tools effectively. Teamwork: Collaboration with colleagues and other departments to resolve customer issues and improve overall service delivery.

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Customer Service Representative

Karachi, Sindh Sales Services Abt UK Limited

Posted 1 day ago

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Answer customer calls and emails, answer customer inquiries. Handle customer complaints and issues, provide solutions and ensure customer satisfaction. Maintain customer records, update and manage customer information. Assist sales and marketing departments in processing customer orders and service requests. Track customer feedback and provide improvement suggestions to improve service quality. Perform other customer service related tasks. Job Specification

Verbal Communication: Express information clearly and be able to explain complex issues in a language that customers understand. Written Communication: Respond to customer inquiries in email or online chat accurately and concisely. Active Listening: Listen to customer needs and problems to ensure full understanding. Analytical Skills: Quickly identify the root cause of problems and provide effective solutions. Adaptability: Ability to quickly find new solutions when faced with unusual situations. Patience: Ability to remain calm and patient even with difficult or dissatisfied customers. Empathy: Ability to understand customer emotions and needs to better help them. Multitasking: Ability to handle multiple customer requests at the same time and complete tasks within the specified time. Efficient Work: Handle customer issues efficiently without compromising service quality.

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Customer Service Representative

Karachi, Sindh UA Outsourcing

Posted 1 day ago

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Job Summary: We are seeking a motivated and detail-oriented Customer Service Representative to join our outsourcing team. The ideal candidate will be responsible for providing outstanding support to our U.S. clients, addressing inquiries, and efficiently resolving issues. Starting Salary: 30,000 PKR to 45,000 PKR, depending on English and accent efficiency. Job Specification

Key Qualities: Fluent in English with a strong command of American English (both written and verbal). Ability to respond to customer inquiries via phone and chat in a timely and professional manner. Skilled in resolving customer complaints and issues with a focus on first-call resolution. Flexible to work in U.S. time zones as required. Proven experience in a customer service role is preferred, but freshers are welcome to apply.

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