180 Customer Support Representatives jobs in Islamabad
Customer Support Representatives
Islamabad, Islamabad
Webicosoft
Posted 17 days ago
Job Viewed
Job Description
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.
- No. of Vacancies: 5
Skills & Abilities:
- Proficient with English and Urdu speaking with excellent accent
- Possess Knowledge of Call Centre Operations
This advertiser has chosen not to accept applicants from your region.
0
Customer Support Representatives
Islamabad, Islamabad
Webicosoft
Posted 18 days ago
Job Viewed
Job Description
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers’ requests.Refer unresolved customer grievances or special requests to designated departments for further investigation. No. of Vacancies: 5 Job Specification
Skills & Abilities: Proficient with English and Urdu speaking with excellent accent Possess Knowledge of Call Centre Operations Information Technology and Services - Islamabad, Pakistan #J-18808-Ljbffr
Skills & Abilities: Proficient with English and Urdu speaking with excellent accent Possess Knowledge of Call Centre Operations Information Technology and Services - Islamabad, Pakistan #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Customer Support / Service Representatives
Islamabad, Islamabad
Pine Court Luxury Resort
Posted 2 days ago
Job Viewed
Job Description
Customer Support / Service Representatives
- Should be well spoken and have good communication skills.
- Exceptional interpersonal and rapport building skills.
- A patient and empathetic attitude.
- Strong time management and organizational skills.
- Adaptability and flexibility.
- Comfortable working in fast-paced environments.
- Troubleshooting skills, either basic or advanced, depending on the role and industry.
- Phone skills, including familiarity with complex or multi-line phone systems.
WORK LOAD IS MINIMAL. EMPLOYEE'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY.
Job Specification- Troubleshooting skills, either basic or advanced, depending on the role and industry.
- Phone skills, including familiarity with complex or multi-line phone systems.
This advertiser has chosen not to accept applicants from your region.
2
Customer Support / Service Representatives
Islamabad, Islamabad
Pine Court Luxury Resort
Posted 2 days ago
Job Viewed
Job Description
Customer Support / Service Representatives
Should be well spoken and have good communication skills. Exceptional interpersonal and rapport building skills. A patient and empathetic attitude. Strong time management and organizational skills. Adaptability and flexibility. Comfortable working in fast-paced environments. Troubleshooting skills, either basic or advanced, depending on the role and industry. Phone skills, including familiarity with complex or multi-line phone systems. WORK LOAD IS MINIMAL. EMPLOYEE'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY. Job Specification
Troubleshooting skills, either basic or advanced, depending on the role and industry. Phone skills, including familiarity with complex or multi-line phone systems.
#J-18808-Ljbffr
Should be well spoken and have good communication skills. Exceptional interpersonal and rapport building skills. A patient and empathetic attitude. Strong time management and organizational skills. Adaptability and flexibility. Comfortable working in fast-paced environments. Troubleshooting skills, either basic or advanced, depending on the role and industry. Phone skills, including familiarity with complex or multi-line phone systems. WORK LOAD IS MINIMAL. EMPLOYEE'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY. Job Specification
Troubleshooting skills, either basic or advanced, depending on the role and industry. Phone skills, including familiarity with complex or multi-line phone systems.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Call Center Agents / Customer Service Representatives
Islamabad, Islamabad
MM Communications
Posted 7 days ago
Job Viewed
Job Description
Call Center Agents / Customer Service Representatives
Are you ready for an exciting career opportunity? MM Communications is actively looking for talented individuals to join our team! If you're passionate about customer service and want to be part of a dynamic work environment, this is the perfect chance for you. Company:
MM Communications At MM Communications, we believe in fostering a supportive and inclusive workplace that encourages growth and professional development. We offer competitive compensation packages, exciting projects, and opportunities to advance your career. Job Specification
Join us and enjoy: Competitive compensation packages Growth and advancement opportunities Collaborative and inclusive work culture Ongoing training and development programs To apply, send your updated resume now. Our HR team will review your application and reach out to qualified candidates for further steps. Telecommunications - Rawalpindi, Pakistan
#J-18808-Ljbffr
Are you ready for an exciting career opportunity? MM Communications is actively looking for talented individuals to join our team! If you're passionate about customer service and want to be part of a dynamic work environment, this is the perfect chance for you. Company:
MM Communications At MM Communications, we believe in fostering a supportive and inclusive workplace that encourages growth and professional development. We offer competitive compensation packages, exciting projects, and opportunities to advance your career. Job Specification
Join us and enjoy: Competitive compensation packages Growth and advancement opportunities Collaborative and inclusive work culture Ongoing training and development programs To apply, send your updated resume now. Our HR team will review your application and reach out to qualified candidates for further steps. Telecommunications - Rawalpindi, Pakistan
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Call Center Agents
Islamabad, Islamabad
Kallstar Pvt Ltd
Posted 1 day ago
Job Viewed
Job Description
Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets. Job Specification
Good listening and spoken skills. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Familiarity with CRM systems and practices. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities, and manage time effectively. Location: Telecommunications - Rawalpindi, Pakistan.
#J-18808-Ljbffr
Good listening and spoken skills. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Familiarity with CRM systems and practices. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities, and manage time effectively. Location: Telecommunications - Rawalpindi, Pakistan.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Call Center Agent
Islamabad, Islamabad
360Marketingzone
Posted 7 days ago
Job Viewed
Job Description
We're looking for a
Senior Verifier
for our call center in Islamabad, Pakistan.
Qualifications:
A qualified candidate should have excellent written and verbal English communication skills.
A qualified candidate must have at least 6-12 months experience as a verifier on a Medicare campaign in a reputable company.
Must be able to work in night shift from 5pm till 4am.
We do not work on Saturday and Sunday.
We provide health insurance.
Signup bonus: 20,000 PKR.
Job Specification:
Good English communication skills.
Ability to work under pressure.
Experience in call center environment.
#J-18808-Ljbffr
Senior Verifier
for our call center in Islamabad, Pakistan.
Qualifications:
A qualified candidate should have excellent written and verbal English communication skills.
A qualified candidate must have at least 6-12 months experience as a verifier on a Medicare campaign in a reputable company.
Must be able to work in night shift from 5pm till 4am.
We do not work on Saturday and Sunday.
We provide health insurance.
Signup bonus: 20,000 PKR.
Job Specification:
Good English communication skills.
Ability to work under pressure.
Experience in call center environment.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Customer support representatives Jobs in Islamabad !
6
Call Center Agent
Islamabad, Islamabad
TTG-The Technology Group
Posted 7 days ago
Job Viewed
Job Description
As a Customer Service Representative (CSR), you will be the frontline point of contact between the company and its customers, ensuring that their inquiries, concerns, and issues are handled efficiently and professionally. You will play a vital role in enhancing the customer experience by providing accurate information, resolving problems, and ensuring customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls, emails, and live chat inquiries. Provide product and service information to customers, resolving any questions or concerns they may have. Assist customers with order placements, returns, billing inquiries, and account management. Address customer complaints and provide appropriate solutions and alternatives in a timely manner. Follow communication procedures, guidelines, and policies. Document customer interactions and maintain accurate customer records. Collaborate with other departments to resolve complex issues and ensure smooth operations. Continuously strive to improve customer satisfaction and enhance the customer experience. Requirements: Strong communication skills, both verbal and written. Ability to listen actively and empathize with customers. Problem-solving skills with the ability to handle difficult or challenging situations calmly and efficiently. Proficiency in using customer service software, CRM tools, and other related technologies. Strong organizational and multitasking abilities. Ability to work in a fast-paced environment while maintaining attention to detail. High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Preferred Qualifications: Previous experience in a customer service role. Familiarity with the company’s products and services. Ability to work in flexible shifts, including evenings, weekends, and holidays, if required. Competitive salary with performance-based bonuses. Comprehensive health and wellness benefits. Paid time off and holidays. Opportunities for career advancement and skill development. Friendly and supportive work environment. Fresh Canditates are encouraged to apply. This role is ideal for individuals who enjoy problem-solving, thrive on helping others, and are passionate about delivering excellent customer service. Job Specification
Strong communication skills, both verbal and written. Ability to listen actively and empathize with customers. Problem-solving skills with the ability to handle difficult or challenging situations calmly and efficiently. Proficiency in using customer service software, CRM tools, and other related technologies. Strong organizational and multitasking abilities. Information Technology and Services - Karachi, Pakistan
#J-18808-Ljbffr
Strong communication skills, both verbal and written. Ability to listen actively and empathize with customers. Problem-solving skills with the ability to handle difficult or challenging situations calmly and efficiently. Proficiency in using customer service software, CRM tools, and other related technologies. Strong organizational and multitasking abilities. Information Technology and Services - Karachi, Pakistan
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Call Center Executive
Islamabad, Islamabad
Flex Freight Solutions
Posted 7 days ago
Job Viewed
Job Description
The call center executive is responsible for identifying prospective shippers and negotiating truckload rates with them, and finding available trucks and negotiating truckload rates with drivers/carriers. This role will require the ability communicate clearly and concisely with good negotiation skills. Job Specification
Identifying prospective shippers and soliciting freight sales Seeking out available trucks, negotiating truckload rates with drivers/carriers Documenting main aspects of the shipper and carrier transactions Communicating with shippers and carriers from pickup to delivery of freight Tracking and tracing domestic freight shipments moving via air/ground on a daily basis Checking that shipments are delivered as planned and resolving any issues Quoting and billing shippers Assist in assembling customer specific key performance indicator reports as needed Qualifications Good command over English language and must be comfortable and clear on phone calls Proficient in Word, Outlook, and Excel, along with good math & accounting skills Strong organizational and time management skills Attention to detail and ability to make informed decisions Excellent verbal and written communication skills Ability to cope well with pressure and work to deadlines Precision and ability to work independently Flexibility and teamwork skills are essential Passionate about your craft, always looking for ways to improve yourself Strongly preferred Solid foundation of freight transportation industry Previous experience in a transportation industry in roles such as an account manager, dispatcher, logistics coordinator. Experience in handling business transactions by phone (e.g., prior jobs involving cold calls, inside sales, etc.) This role is suited to individuals combining a strong interest in logistics and transportation with excellent organizational, planning and interpersonal skills. This is a dynamic, fast-paced role offering a great deal of variety. This position requires to work night time shifts as per US market. Logistics and Supply Chain - Islamabad, Pakistan
#J-18808-Ljbffr
Identifying prospective shippers and soliciting freight sales Seeking out available trucks, negotiating truckload rates with drivers/carriers Documenting main aspects of the shipper and carrier transactions Communicating with shippers and carriers from pickup to delivery of freight Tracking and tracing domestic freight shipments moving via air/ground on a daily basis Checking that shipments are delivered as planned and resolving any issues Quoting and billing shippers Assist in assembling customer specific key performance indicator reports as needed Qualifications Good command over English language and must be comfortable and clear on phone calls Proficient in Word, Outlook, and Excel, along with good math & accounting skills Strong organizational and time management skills Attention to detail and ability to make informed decisions Excellent verbal and written communication skills Ability to cope well with pressure and work to deadlines Precision and ability to work independently Flexibility and teamwork skills are essential Passionate about your craft, always looking for ways to improve yourself Strongly preferred Solid foundation of freight transportation industry Previous experience in a transportation industry in roles such as an account manager, dispatcher, logistics coordinator. Experience in handling business transactions by phone (e.g., prior jobs involving cold calls, inside sales, etc.) This role is suited to individuals combining a strong interest in logistics and transportation with excellent organizational, planning and interpersonal skills. This is a dynamic, fast-paced role offering a great deal of variety. This position requires to work night time shifts as per US market. Logistics and Supply Chain - Islamabad, Pakistan
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Call Center Agent
Islamabad, Islamabad
Talentos Consultancy
Posted 7 days ago
Job Viewed
Job Description
Our client company in the BPO sector is looking to expand their dynamic team with 5 experienced Call Agents. If you're starting your career, this is a fantastic opportunity for you to advance your career. Engage with potential clients through outbound calls. Present and explain insurance and final expense plans to customers. Meet and exceed sales targets. Maintain detailed records of customer interactions. Competitive compensation with performance-based incentives. Professional growth and development opportunities. Collaborative and supportive work environment. Job Specification
Proven experience in telemarketing, especially in the insurance sector. Strong communication and persuasion skills. Ability to work under pressure and meet targets.
#J-18808-Ljbffr
Proven experience in telemarketing, especially in the insurance sector. Strong communication and persuasion skills. Ability to work under pressure and meet targets.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9